Middlebury

Library & ITS Wiki

Library & ITS Wiki

Email configuration

Contents

Why use Middlebury's e-mail system?

We recommend that all users connect to Middlebury's Exchange server as directly as possible using our recommended clients. These methods offer superior functionality, organization, and security, keeping your Middlebury e-mail separate from other personal accounts you may have.

Recommended Clients

  • My own device or a computer assigned for my regular use:
    • Windows computer - Microsoft Outlook with Microsoft Exchange account.
    • Macintosh computer - Microsoft Outlook or Mac Mail with Microsoft Exchange account (Mac Mail may not have some Office features.)
    • Phone/Tablet/PDA - your device's native mail app with Exchange account (using ActiveSync if applicable).
  • On the road -or- in a lab (not my device):

Some find that Webmail is the most convenient method of access from their regular computer as well.

Set-up Exchange Accounts in Microsoft Outlook

For additional troubleshooting advice, see Microsoft Office.

Outlook 2010/2013 for Windows

On Windows computers owned by the college, Outlook should automatically setup your account when you launch it, provided you are logged in using your College credentials. Personally-owned Windows computers require you to add another account, with the following settings:

  • Account type: Microsoft Exchange
  • Microsoft Exchange Server: mail.middlebury.edu
  • User Name:  your Middlebury username (the part of your e-mail address before the @middlebury.edu)

Outlook 2011 for Mac

Accessing email on other applications and devices

Generally, if the correct steps are taken, any mail client should be able to access Middlebury email.

iPhone, iPad, iPod Touch (running iOS 7) as of 1/30/14

Warning: Unless you are careful to select the option to keep existing information, syncing with an exchange server will DELETE any existing contacts and calendar entries in your iPhone/iPod Touch/iPad.

  1. Touch Settings.
  2. Touch Mail, Contacts, Calendars.
  3. Touch Add Account.
  4. Touch Exchange. (Note: If you don't see the "Exchange" option when adding an account, you may need an update for your iOS. See Apple Software Update.)
  5. Enter your email address, password, and description (e.g., My Middlebury Account, used for identification only and is not shown elsewhere).
    • Depending on your iOS version you may see a field for the domain; if so, enter MIDD.
  6. Touch Next.
    • "Verifying Exchange account information" will display at the top of the screen. This process may take a few minutes. Upon successful verification, check marks appear beside all three entries then you are presented with the screen to set up your sync choices (Mail, Contacts, Calendars, Reminders, Notes).
  7. Touch Save.
    • "Adding Account" will display at the top of the screen then you will be returned to the Mail, Contacts, Calendars screen.
  8. Touch Settings in the upper right corner. This takes you to the main settings screen.
  9. Press Home button to return to your device's Home screen.


E-Mail Sync Options

By default, with your iDevice configured to synchronize Mail, it will only retrieve e-mail messages up to three days old.

To synchronize e-mail messages that are more than three days old, do the following:

  1. Press the Home button.
  2. Press Settings > Mail, Contacts, Calendars.
  3. Under Accounts, select your Exchange account.
  4. Press Mail days to Sync.
  5. Select how far back you would like to synchronize email messages.
    • No Limit retrieves all email in your Exchange mailbox. Depending on the volume of e-mail, your iDevice may not have adequate storage.


Android and Other Devices

  • Follow the instructions for your particular operating system to set up an Exchange (ActiveSync) account; Microsoft's general instructions for Android are at http://office.microsoft.com/en-us/support/set-up-email-on-an-android-phone-or-tablet-HA102823196.aspx.
    • For the Exchange server, please use mail.middlebury.edu.
    • If it asks for your e-mail address, use your regular College e-mail address, e.g. jsmith@middlebury.edu.
    • If it asks for a username in DOMAIN\username format, please use MIDD for the domain, e.g. MIDD\jsmith.

Forwarding Middlebury e-mail

If you are only going to be on campus a short time (e.g. summer students) and don't want to use a different interface, or you have just graduated, you may forward your Middlebury e-mail to another address to ease the transition.

Very important caveats:

  • You cannot forward one Middlebury account to another Middlebury account, just to an external account.
  • Never forward multiple Middlebury accounts to the same external account.
  • You must login to your Middlebury account if sending to a list that has special permissions, such as a class list - it will NOT work from an external account.

For more details see Mail Forwarding.

Accessing other e-mail accounts from on campus

There is only one server that is permitted to send mail from inside the Middlebury network. That server is mail.middlebury.edu . Any other outgoing servers will not work from on campus! This means that people who come to Middlebury with external accounts already configured in their desktop e-mail clients will be able to receive mail, but not send mail, while they're here. These accounts should be configured to send mail from the Middlebury SMTP server for the time they are on campus, then afterwards they will need to be set back to the way they were. Using an outside incoming mail server and middlebury's smtp server on the same account can be a difficult and time consuming, if not impossible task, depending on the client. Web access is highly recommended for non-Middlebury email accounts.

  • There may be some exceptions to the above statement. You may be able to access external SMTP servers, but only if you meet a couple of criteria:
  1. You must authenticate to the external SMTP server.
  2. You must use SSL or TLS to connect to the external SMTP server.
  3. The external SMTP server must use a port other than 25 as all connections to SMTP servers other than mail.middlebury.edu on port 25 will be blocked.
  • If you wish to use mail.middlebury.edu with an outside incoming mail server, note that you will have to use the outside account's username and password to authenticate to the incoming mail server and your middlebury webmail username and password to authenticate to mail.middlebury.edu. On outlook this is not straightforward, and on other clients it may be impossible. In addition, any email you send will appear to have been sent from your middlebury address rather than your outside address. Depending on the recipient's email client, any replies they send may or may not be sent to the outside address. Instead, replies may be sent to the middlebury address, which could cause confusion. Again, it is recommended to use web access for external accounts while you are on campus.

See also

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