About Media Services
To contact Media Services, please call (802-443-2200) or email the Helpdesk (email@example.com). Our official web page is at go/media.
Recent years have brought a convergence of electronic technologies. Thus, computers, telephones, audio/video equipment and other devices have become closely related and interdependent. To better address technology support, Media Services operates as part of the LIS Technology Helpdesk. As a result we can offer support that integrates computers, audio/video equipment, telephones, and more.
The most popular types of support offered by Media Services are listed at go/media. For a full overview of the media services we can offer, please see the sections below. Media Services also assists in the design of classrooms, offices and other spaces, by offering design expertise and installation services for a variety of multimedia technologies.
In addition to the support options from Media Services, LIS also offers support for digital media development (including training and media project support) through the Digital Media Tutors. Please visit their page at go/dmt to find out more about the Digital Media Development Program.
- go/media for classrooms, film screening, and event support
- How to use the projection systems in classrooms and other spaces.
Digital Media Development
The Digital Media program provides support for faculty, student and staff media development, which can include, but is not limited to:
- Images and document creation: posters, diagrams
- Audio: podcasting, voiceovers
- Video: digital stories, animations
- Digital Spaces: 3D visualizations, virtual worlds
If you need help with your media project, stop by the Wilson Lab in the Davis Family Library (1pm-1am). You can also request e-mail support at DigitalMediaTutors@middlebury.edu. The Digital Media Tutors provide walk-in support for the Wilson Media Lab, located in the Davis Family Library. These computers provide Middlebury College with the tools to meet digital media development needs. For more information on Digital Media Development, contact:
- Joe Antonioli at 443-3062 or e-mail firstname.lastname@example.org
- Mack Roark at 443-2328 or e-mail email@example.com
Wilson Media Lab
The Wilson Media Lab is open to the public while the Davis Family Library is open. It is staffed by Digital Media Tutors at the following times:
- Sunday - Thursday: 1PM - 1AM
- Friday: 1PM - 4PM
- Mon-Fri 9 am to 5 pm
Due to limited staffing, hours may vary during Summer and Winter terms and during College break periods. Please check the schedule on the outside of the lab for exact hours during these times.
Digital Media Tutors
The Digital Media Tutors provide walk-in support for the Wilson Media Lab, located in the Davis Family Library.
- a webpage at go/dmt
- a blog http://blogs.middlebury.edu/dmts/
- a segue site (archived) https://segue.middlebury.edu/view/html/site/et/node/1211373
Film Screening and Event Services
For more information on planning and scheduling a film screening, please visit the Film Screening Services page.
Supported Projection Formats
Our classrooms, auditoriums, conference rooms and other projection-enabled spaces support a variety of projection formats (computer/VGA, DVD, VHS, etc.). For more details, please see the Supported Projection Formats page.
There are two ways in which Media Services can record a lecture:
- Regular event recording: Recording a video and/or audio of the presenter and the presenter's immediate vicinity.
- Complete Lecture Capture: In addition to recording the presenter, our Lecture Capture system (formerly Accordent) can "capture" the activity on the presenter's computer, which may be a powerpoint or many other activities. The video showing the presenter's computer screen is added to the video of the person that's talking, resulting in a nicely integrated recording of the event (as can be seen on our digital lecture archive pages).
Media Services can provide regular recording assistance in some spaces, and complete Lecture Capture in fewer spaces. The Event Recording Form details the supported spaces for either situation. To request either a regular recording or a complete Lecture Capture, please fill out the following form: Event Recording Request Form.
Overflow Support for Events
For scheduling audio/video overflow support and for a list of overflow locations, please visit Audio Video Overflow Services.
Audio Conferencing Services
- Book early
- No cost involved
- Set-ups are all plug and play once you know how to use them
- Video is from fixed camera and shows people in the room; in some spaces (see below) you can also connect a laptop computer and send that screen to the other party.
- At larger conferences, to ask a question/make a comment, a person in the audience would have to come to a designated spot (where camera is pointed) in order to speak; although speakers in the audience might be heard from their seats, it would be difficult to tell who is speaking.
Videoconferencing is available on the Middlebury campus using Polycom videoconferencing systems in select locations (listed below). Unless otherwise specified, the locations must be reserved by the scheduling office. All systems use IP based videoconferencing to connect with another videoconferencing system.
To request a consultation about doing a video conference call: If you are considering a videoconference call but are not sure where to start, please review the options below and contact the Helpdesk (x2200 or firstname.lastname@example.org) and give us a brief overview of your needs. Keep in mind that we need at least five business days notice to guarantee assistance.
To request video conferencing assistance in one of the locations listed below:
- Select a convenient location from the list below and contact the appropriate office to schedule the location (in most cases the appropriate office is Events Scheduling, but check below for details). If you need advice on which location is best or if there is no available space, let the Helpdesk know that this is the case and we will try determine the best option.
- You should contact the other end (the far side) of the videoconference to obtain the IP address of their video conferencing equipment and their technical contact person.
- Contact the Helpdesk (x2200 or email@example.com) and provide us with the information you collected in step 1 and 2 above. We need at least five business days notice to guarantee assistance.
NOTE: If none of the options listed match your needs or schedule, please contact the Helpdesk (x2200 or firstname.lastname@example.org) and give us a brief overview of your needs. We will try to find a suitable solution. We would still need at least five business days notice to guarantee assistance.
Video conferencing locations
- Carr Hall Seminar 005 (capacity 15) has a Polycom HDX6000 HD with 42" LCD monitor on a stand; image appears on the flat panel monitor. (For instructions on how to use the system see Using the Carr 005 Media Equipment). Please contact Events Management to reserve this room.
- Davis Family Library 145 (capacity 16 - can be increased to 25 with additional tables) has a Polycom HDX8000 and the image appears on drop-down projection screen; one camera. Please contact Doreen Bernier (x5595) to reserve and note any special requirements.
- Davis Family Library 150 A-D (capacity 2-4) can be used with our portable Polycom HDX7000; image appears on 27" screen; Please contact Doreen Bernier at x5595 to reserve one of these rooms. Instructions for using this portable unit: Using the Portable Video Conferencing Unit in the Library.
A laptop computer can be connected and shown as part of the videoconference.
- Davis Family Library 230 (capacity 18) has a Polycom HDX8000 and the image appears on rear-view projection screen; two cameras. Please contact Events Management to reserve this room.
- Robert A Jones Conference Room (capacity 15 + 86 additional seats out of immediate camera range) has a permanently installed Polycom HDX8000 system; image appears on two pull-down projection screens + TV monitor. Please contact Events Management to reserve this room.
- Portable Polycom HDX7000 system; image appears on 27" LCD TV screen and if the classroom has a projection screen, the image can appear on that screen, as well. The system can be used in LIB150 A-D (capacity 2-4, contact Doreen Bernier at x5595), LIB105 (capacity 16-25 with additional tables, contact Doreen Bernier at x5595) or LIB201 (capacity 31, contact Events Management to reserve). A laptop computer can be connected and shown as part of the videoconference.
Attending a job interview using videoconferencing
All students inquiring about videoconferencing for the purpose of job interviews should contact the Center for Careers & Internships before proceeding further. Career Services will act on behalf of the student as their sponsor.
- There are three rooms with permanently installed videoconferencing equipment:
- Van Buren 499 (capacity is variable as the room has configurable furniture)
- Fletcher Jones Instructional Lab
- the McCone Boardroom
- In addition, there are two portable videoconferencing units - book/reserve 2 weeks in advance
- Graduate School of Business has two large, fixed screens in Lecture Room and Gathering Hall
- Other spaces on campus could be used as well
- Technology best suited to intimate setting of 6 - 8 people
Middlebury has a number of licenses for Polycom RealPresence videoconferencing software. Compared to Skype, an advantage of the polycom software is that the people on the other end of the call can use their existing videoconferencing rooms/screens/cameras/mics, without having to setup a separate computer and peripherals on their end. Moreover, the call is prioritized across our firewalls, eliminating the chance of firewall issues. Please contact the Middlebury Help desk if you are interested in using this software.
Audio-Video Copying Services
The College has several sound studios and audio production facilities.
- LIS has a sound studio (sound proofed) in Sunderland (aka The Green Room). Contact the Helpdesk if you'd like to schedule this. The space has a week-long blackout period every four months as we do trustee recordings. During this time the room is unavailable. The space has a computer, though it is an older one.
- The communications office has a soundproof studio (called the whisper room), which can be scheduled via the communications office (see http://www.middlebury.edu/newsroom/resources/experts for reservation and use policy). The Whisper Room also has an ISDN connection so it's easy to connect with many radios, recording studios, broadcast stations and news agencies.
- There is a soundproof studio in Axinn, used by FMMC. The department schedules this internally, though they have worked with faculty, staff and students to allow use outside the department. (contact the FMMC Department Coordinator for further info)
- There is a student recording studio in FIC that a faculty could schedule, as well (contact the Music Department Coordinator for further info).
Sound Reinforcement and Microphone Systems
Sound reinforcement is also known as voice lift / voice reinforcement or referred to as a PA system or Microphone / mic system. There are a number of rooms equipped with microphone systems. Please see Sound Reinforcement for more information on this topic.
Production and Performance Support
While LIS can provide a wide variety of media-related services, live productions and performances are best done by experts. There are several resources that can help you plan and execute an effective performance (live music, theater, etc).
- PAG, the Performance Advisory Group, can help in a variety of ways, throughout the planning process, from inspired idea through production and including the performance itself. Please visit their web page at go/pag.
- Students and student organizations can also make use of the resources that CCAL offers. For example, CCAL and each Commons offers a selection of audio equipment and services for public speaking, music and performances. Please visit the CCAL web page for more production and performance resources.
- While we cannot endorse external resources, there are several local companies that can support almost any production need: Atomic Professional Audio, Top Hat, RMB Sound and others. We encourage you to use the PAG and CCAL resources before reaching out to an external company. If needed, PAG and CCAL will help you find a local resource that can support your needs, while being trusted and proffesional.
How to use hardware in the Media Lab
Using the ION Tape2PC
Please see Using the ION Tape2PC.
Checklist for Visiting Speakers to Campus
Middlebury invites a great number of visiting speakers each semester. To make their visit a complete success, LIS has created a Technology Checklist for Visiting Speakers.
Top Tech Tips for a Successful Event
Middlebury College hosts more than a thousand events each year, with a great variety of technical needs. To ensure the success of each and every event, LIS has created a document outlining the technology support options:
The Analog Sunset
The multimedia and computer industries have retired or are rapidly retiring older audio and video formats (analog TV, VHS, LaserDisc, etc.) Please visit The Analog Sunset page for more information on what this means for Middlebury College and beyond.