POP, IMAP, SMTP Clients
To connect to Middlebury's Exchange mail servers, our recommended method is to configure an Exchange connection using a supported mail client for all computers and mobile devices. Webmail is another excellent option that provides reliable access to your mailbox and calendar from anywhere. As a last resort, to access only the e-mail in your main inbox (not subfolders, calendars, or contacts), you can configure an e-mail client like Thunderbird that supports an IMAP connection. (POP connections are outdated and not supported.)
What is IMAP?
IMAP is a standardized protocol for retrieving e-mail. Almost any e-mail program can be configured to connect to our servers using IMAP, and the connection works anywhere in the world as long as you have internet access. However, POP and IMAP do not allow you access to the advanced features of our Exchange email server, such as the Calendar, Contacts, Notes, or Journal folders. These features are only available through Exchange connections or WebMail.
IMAP keeps all mail on the server and accesses it remotely, so it will still be there no matter where you access your e-mail from.
Configuring IMAP email access
To configure IMAP email access, use the generic configuration settings listed below. While alternate email clients and configurations aren't officially supported by the Helpdesk, we may be able to offer some guidance if you're having trouble, so feel free to contact us if you're stuck.
- Your Incoming mail server should be "mail.middlebury.edu".
- Your Incoming mail DOES require SSL. Due to a security issue, changes have been made that now require ALL users of Middlebury email accounts to use a secure connection when sending or receiving mail. Make sure to change the port to 993 for IMAP.
- Our incoming mail server does requires authentication, which means that you need enter your Middlebury username and password to receive mail. (If it asks for more specific settings, use "Normal password authentication" or NTLM over Kerberos or other choices.) Your mail program will give you an option to save this username and password so you don't have to enter it every time you want to receive mail. We recommend that you do not choose this option, as you are required to change your Middlebury password every six months.
- Your Outgoing mail server should be "ssmtp.middlebury.edu"
- Your Outgoing mail does require a secure connection (TLS aka STARTTLS, on port 587).
- Your Outgoing mail server DOES require authentication, using the same credentials as the incoming server.
- Do NOT use "secure password authentication"; normal password authentication should be fine.