JAMF Pro Self Service

JAMF Pro’s Self Service is a program ITS uses to provide remote software and printer installations on Macintosh computers owned by Middlebury College. ITS also uses this software for management of College-owned Macs.

Self Service offers the following benefits:

• A dramatic decrease in the amount of time needed to install software in both labs and offices.

• It enables ITS to make sure that all College-owned Macs can be running the same version of software.

• It helps ITS handle zero-day-threats against the Macintosh community. While anti-virus software keeps known viruses out, a zero-day attack can be acted on more quickly by having Self Service kill and remove the infection before a virus definition can be created and distributed across the country through normal anti-virus programs.

For usage and troubleshooting details, visit Self Service FAQ.