Library & ITS Wiki
Category:Helpdesk Documentation
Browse all of our public documentation, organized alphabetically.
For a listing of all our documentation organized by topic, see LIS Public Documentation.
Pages in category "Helpdesk Documentation"
The following 304 pages are in this category, out of 304 total.
A
- Add Another Mailbox in Outlook
- Address Standards
- Advanced Threat Protection for Office 365
- Anti-Virus Solutions for Personal Use
- Appendices
- Apple TV
- Apply to Helpdesk
- Approving Time in BannerWeb
- Assign Proxy for Time Approval in Banner
- Atwater SMART Classroom Guide
- Audio Video Overflow Services
- Audio-Video Copying Services
- Auto-entries in Word 2003
- Axinn 105
- Axinn SMART Classroom Guide
- Axn100
- Axn103
- Axn104
- Axn109
- Axn219
- Axn220
- Axn229
- Axn232
- Axt110
B
- Back Up My Mac
- Back Up My PC
- Backing up iPhoto
- Backing Up Your Data
- Backing-up My Files
- Banner 9 Admin FAQ
- Banner Admin Learning Resources
- Banner Basics
- Banner Data Standards
- BannerWeb
- Blackberry
- Blocked Messages - Non-delivered Messages and Similar E-Mail Problems
- Breadloaf SMART Classroom Guide
- By Request Workshops
C
- Campus Housing not on Wired Network
- Cannot login to computer
- Canvas
- CFA SMART Classroom Guide
- Cloud Overview
- Computer Labs
- Computer purchase guidelines
- Computer Replacement Preparation Checklist
- Computer Security Checklist
- Configure Address Book to Synchronize Contacts with a Middlebury Exchange Server
- Connect To Network Printers - Mac OS X
- Connect To Network Printers - Windows
- Connect to Wireless
- Connecting a Mac computer to a projector or TV or monitor using HDMI
- Converting From A Macintosh To A Windows Environment
- Converting RealPlayer files to mp3
- Copying Files To A CD Using Windows XP
- Create a new profile
- Create a New Profile in Outlook
- Create A PDF File Using Acrobat Writer
- Create Basic Guest Wireless Account
- Create Guest Wireless Account Before Visiting Campus
- Create Middlebury Full Guest Account
- Creating a Shortcut for INB
- Creating Envelopes Using The Mail Merge Helper In MS Word 2003
- Creating Mailing Labels Using The Mail Merge Helper In MS Word 2003
- Creating Web Pages
D
E
F
G
H
I
- IMovie
- Import and Export Outlook Data
- Importing a recording in iMovie from a digital camcorder
- INB Banner Toolbar is Missing
- Installing a Xerox Workcentre 5150 Printer on Your Computer
- Installing Latex for PC and Mac
- Installing Xfig on Mac OS X
- Internet Native Banner - INB
- Introduction to Indesign CS
- Inv-Scan
- IOS Projection
M
- Mac 101
- Mac OS X Mavericks
- Mac OS X MountainLion
- Mac OS X Sierra
- Mac OS X Yosemite
- Mac OSX
- Mac vs PC
- MacOS High Sierra
- MacOS Mojave
- Mail Forwarding
- Main Page/Technology Workshops and Training Tools
- Making Internet Explorer more compatible with Hyperion
- Managing Group Membership and Permissions
- Marbleworks Conference Room SMART Guide
- MBH SMART Classroom Guide
- McCardell Bicentennial Hall 216
- Media Services
- Microphone Systems
- Microsoft Authenticator App
- Microsoft Excel Basic Usage
- Microsoft Office
- Microsoft Office 2010 - Known Issues
- Microsoft Office Document Scanning
- Microsoft Office for Personal Computers
- Microsoft Powerpoint Basic Usage
- Microsoft Remote Desktop (Mac)
- Microsoft Word 2007 Basic Usage
- Microsoft Word Advanced Topics
- Middfiles
- Middfiles - Contents and Structure
- Middlebury Guest Account
- MiddMedia Guidelines
- MiddMediaGuidekines
- Migrating Files from Middfiles using Google Drive
- Migrating Files from Middfiles using OneDrive
- Misc E-Mail Notes
- Move Your Files From MiddMedia to Panopto
- Multi-Factor Authentication
- Multi-Factor Authentication Overview
- Multi-Factor Authentication Readiness
- Munroe SMART Classroom Guide
- My Network Folders are Not Connecting Automatically
N
O
P
- Panopto
- Password Guides
- Passwords
- Pearson RAJ Ross SMART Classroom Guide
- Perceptive Content/InstallPerceptiveContent
- Phishing and Scam Websites
- Podcasting
- POP, IMAP, SMTP Clients
- Power cycle
- PowerPoint Presenter View
- Printer service and repair
- Printing to Public Printers
- Projecting from your Laptop Computer
R
- Recommended Computer Mics
- Recommended Webcams
- Recording And Running Macros In Word 2003
- Reducing File Sizes Using Photoshop
- Register your computer on the Middlebury network
- Release and Renew IP Address
- Remote Desktop Connection (Windows)
- Remote Desktop Services
- Remote Desktop Services Setup in Brief
- Reporting Stolen Computers
- Resources Requiring VPN for Off-campus Access
- Routers and Wireless Access Points
S
- Sassafras K2 Client
- Save a website
- Saving a PowerPoint presentation as a MOV video file on a Mac
- Saving a PowerPoint presentation as a WMV video file on a PC
- Scanning and OCR using Adobe Acrobat Professional 9 on Mac and PC
- SDL Dana Video And Computer Projection
- SDLILC1
- SDLILC2
- Selective Backup
- Self Service Installations
- Self-service Tips for Events
- Sending Letters Via Email Using The Mail Merge Helper In MS Word 2003
- Setting Up Your College-Owned Computer
- Setup and Configuration of Outlook
- Shared Calendars and Room Resources
- Sign Up for an Ellucian Hub Account
- Skype
- SMART Classrooms Directory
- SPAM
- SPAM and Backscatter
- Special Software
- Spelling and Grammar Checking with Office 2003 in English and Foreign Languages
- Standard Computer Models for Faculty and Staff
- Standard Software
- StarBoard Smartboard
- Step-by-Step: Finding the IP Address and MAC/Physical Address/Ethernet ID
- Student Printing and Quotas
- Sunderland SMART Classroom Guide
- Supported Projection Formats
- Symantec Ghost Client
T
- Tech Helpdesk Public Documentation
- Technology Checklist for Visiting Speakers
- Telephone Services
- The Analog Sunset
- The Google Drive Software Is Being Replaced
- TMS
- Top Tech Tips for a Successful Event
- Troubleshooting Banner and BannerWeb
- Troubleshooting Internet Explorer
- Troubleshooting Printers and Printing Issues
- Troubleshooting VPN
- Twilight SMART Classroom Guide
U
- Uninstall the VMware View software
- Uninstalling Cisco VPN
- Using and maintaining your computer
- Using Course Folders on the Classes Server
- Using File Servers - Macintosh
- Using File Servers - Windows
- Using Outlook
- Using Remote Desktop Services on a Mac
- Using Remote Desktop Services on a PC
- Using the Carr 005 Media Equipment
- Using the ION Tape2PC
- Using the media equipment in AXT305
- Using the media equipment in MBH305
- Using the Media Equipment in Twilight 110, 204, 206, 301
- Using the Portable Video Conferencing Unit in the Library
- Using the Scanners from Public Computer Labs
- Using the Virtual Computer Labs
- Using the Virtual Computer Labs Off-Campus
- Using your Mac laptop with the lid closed
V
- Video And Computer Projection 4
- Video And Computer Projection AMX
- Video And Computer Projection Crestron 1
- Video And Computer Projection Crestron 2
- Video And Computer Projection Crestron 3
- Video Cameras
- Viewing Grant Budget Data In BannerWeb
- Viruses and malware
- Viruses and malware StudentWaiver
- VPN Setup Instructions
W
- Warner Wright SMART Classroom Guide
- Web Groups for Permissions
- WebDav
- Webmail FAQs
- Webmail Help
- WebVPN
- WiFi Calling
- Windows 10
- Windows 7 - Instructional Videos
- Windows 7 Imaging
- Wired Availability at Middlebury
- Wireless Availability at Middlebury
- Wireless Networks at Middlebury
- Wireless Troubleshooting
- Work with Network Printers - Windows 10
- Work with Network Printers - Windows 7
- Working With Fonts in Mac OS X
- Wrapping power cords
Media in category "Helpdesk Documentation"
The following 14 files are in this category, out of 14 total.
Ent13CompatibilityCheck.png 468 × 346; 137 KB
Ent13Update.png 468 × 344; 105 KB
EntDBRebuild.png 324 × 252; 45 KB
EntDBUtil.png 358 × 136; 32 KB
EntImport.png 288 × 254; 40 KB
EntImportIdentity.png 396 × 356; 48 KB
EntImportSelect.png 358 × 320; 42 KB
EntImportVersion.png 358 × 318; 32 KB
EntSyncSupport.png 360 × 136; 38 KB
EntUpdate.png 864 × 116; 62 KB
Microofficeassistantpic.png 614 × 428; 163 KB
MSAutoUpdate.png 468 × 276; 50 KB
MSUpdateDownload.png 468 × 254; 41 KB
MSUpdates4Mac.png 360 × 282; 75 KB
- This page was last edited on 2 August 2013, at 09:02.
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