Circulation Services Workgroup
Circulation Services
Documentation for Circ and LIS staff; procedures, checklists, routines and workflows
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Contents
- 1 Checklists
- 2 Circulation Procedures
- 3 Searching Tips for Finding Missing Books and Other Library Materials
- 4 Missing Item Replacement Procedure
- 5 Checklist for Circulation 24/7 Exam Hours
- 6 Millennium Circulation - Innovative Integrated Library System
- 7 Borrower Data Base
- 8 Borrowing policies and procedures
- 9 Browsing DVD Collection
- 10 Browsing Book Collection
- 11 LP, LD and Oversize VHS Collections
- 12 NExpress Workflow & Procedures - Circulation/ILL
- 13 Film Screening Procedures for Circ staff
- 14 Carrels and Lockers
- 15 Loaner Equipment
- 16 Circulation Services mailbox - procedures for Circ staff
- 17 Reserves
- 18 Stacks
- 19 The QC - Quick Check of carts from P&P - General Guidelines
- 20 Cash and Credit Procedures
- 21 Circ staff scheduling/calendar procedures and time guidelines
- 22 Circulation Services student employees - policies, training, resources, procedures, handbooks
- 23 Research - how to help with questions about research and library resources
Checklists
Davis Family Library
OPENING: see here
DAILY SHIFT ROUTINE : see HERE
Armstrong
Armstrong checklists can now be found HERE
Davison
Davison checklists can now be foundHERE
Davison Library Manual
See here.
BLWC
Procedures for Bread Loaf Writers' Conference
Weekends
Weekend checklists can be found HERE
Newspapers
See here.
Weekly
CIRCULATION SERVICES CHECKLIST AND PROCEDURES - SHARED RESPONSIBILITY FOR ALL CIRC STAFF
VIEW HOLDS MODEVIEW HOLDS – MILL CIRC (daily snapshot view – updates nightly - only accurate 1st thing in the morning prior to any Circ activity)
CLEAR HOLD SHELF - NEXPRESS, ILL and Midd
Various other WEEKLY TASKS can now be found HERE
Monthly
Monthly tasks can now be found HERE
Break periods - begin/end semesters - all Circulation Services work areas
Projects for break periods can now be found HERE
Lost and Found
Lost and found procedures can now be found HERE
Student scheduling checklist
Can now be found HERE
Circulation Procedures
Various circulation procedures can be found here.
Searching Tips for Finding Missing Books and Other Library Materials
Can now be found HERE
Missing Item Replacement Procedure
See here
Checklist for Circulation 24/7 Exam Hours
See here
Millennium Circulation - Innovative Integrated Library System
Manual Check-out
Off-line Circ Procedures
Borrower Data Base
How to Add a New Borrower
Borrowing policies and procedures
Check here for borrowing policies and guidelines.
Circ staff procedures - following up on overdue materials
Browsing DVD Collection
Davis Family Library
- Empty cases are shelved under first letter of title (but not necessarily in alphabetical order within each section) in the Davis Family Atrium, behind the Information Desk & New Book shelves
- DVD’s will be filed by ACCESSION number & LC class in DVD sleeves behind the Circulation Desk & retrieved by Circulation staff when borrowed
- Loan period is 3 days for students and staff, 14 days for faculty, 4 hours for alums, and may not circulate to non-alum guests
CHECK OUT
- Borrower browses in DVD Browsing collection, selects case of DVD to borrow
- Borrower brings empty case to the Circulation Desk
- Circulation staff member takes case, retrieves DVD from Media Browsing sleeve in DVD files, leaves empty sleeve in place as marker for DVD when returned, and places the DVD carefully into the case, double checking that they are retrieving the correct DVD, and briefly inspecting the DVD for problems or damage
- Circulation staff member checks out DVD to patron (ID required), barcode on inside of case, reminds borrower that the item is due in 3 days, and desensitizes the case with DVD inside
CHECK IN
- Borrower returns DVD in case
- Circulation staff member inspects case and DVD carefully for problems or damage
- If there is damage noted to case or DVD, follow correct workflow procedure for repair or replacement
- If there is no damage, Circulation staff member checks item in, and puts the DVD into the correct sleeve in the Media Browsing file
- Circ puts empty case on the re-shelving shelf – empty DVD cases will be shelved by Circ
- Double check that case is empty before shelving
- Check spine alpha label; replace if needed
MAINTENANCE
- Read DVD cases
- Read DVD sleeves
- Ensure correct, typed call number label on sleeve
- Ensure 1 disc per sleeve; labeled accordingly (disc 1, disc 2 etc.)
- If repair is needed, send case, sleeve and disc to P&P; change status to "being repaired"; note problem on blue bindery repair slip and attach to case
Browsing Book Collection
- Read shelves
- Alpha by author/editor within category or language
- Pull for repair/withdraw any badly torn, damaged, worn books
LP, LD and Oversize VHS Collections
LP, LD, oversize VHS Circulation Local Midd requesting only – no NExpress
- Borrower places a request via email link in catalog (in summer, when requesting is turned on, a web request is possible)
- In person, the borrower can request that Circ staff place the hold in Mill Circ
- Select pick-up location
- Process paging slips
- Email Special Collections staff to retrieve requested item
- Special Collections staff deliver to Davis Family Circ
- In Mill Circ – check in to generate hold/transit
- Check out to borrower
- At check-in, hold at Davis Family Circ, special collections shelf
- If returned to branches – transit to Davis Family in courier bin
- Email Special Collections staff to pick up for return to Special Collections shelves
- Or hand deliver to Special Collections
- LP’s circulate for 2 weeks to all borrowers (except ILL – 60 days)
NExpress Workflow & Procedures - Circulation/ILL
See here
Film Screening Procedures for Circ staff
See here
Carrels and Lockers
Carrels
Carrel procedures can now be found HERE
Lockers
Locker procedures can now be found HERE
Loaner Equipment
Equipment procedures can now be found HERE
Circulation Services mailbox - procedures for Circ staff
See here
Reserves
Reserves procedures can now be found HERE
Stacks
Stacks procedures can now be found HERE
The QC - Quick Check of carts from P&P - General Guidelines
Procedure for new books from P&P can now be found HERE
Cash and Credit Procedures
See here
Circ staff scheduling/calendar procedures and time guidelines
See here
Customer Service
Customer service information can now be found HERE
Circulation Services student employees - policies, training, resources, procedures, handbooks
See here
Research - how to help with questions about research and library resources
Research tips can now be found HERE
These following 3 pages will be deleted - make edits/updates to the approriate sections above - thanks!
- This page was last edited on 9 June 2011, at 10:28.
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