Library & ITS Wiki
General (Web Help Desk)
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License
There's nothing here that needs explaining.
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Max search results is set to 5000, the high end of the "safe" zone. Can be left blank to not limit. Max attachment size is 20 MB. Don't know why we'd need more.
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The days and hours open is used in calculating SLAs. (see Priority types and Alerts)
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- This page was last edited on 21 July 2022, at 15:22.
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