Library & ITS Wiki
General (Web Help Desk)
(Redirected from Web Help Desk documentation)
License
There's nothing here that needs explaining.
Options
Max search results is set to 5000, the high end of the "safe" zone. Can be left blank to not limit. Max attachment size is 20 MB. Don't know why we'd need more.
Authentication
Time and place
The days and hours open is used in calculating SLAs. (see Priority types and Alerts)
Look and feel
Database
Logs
System information
- This page was last edited on 15 October 2015, at 09:57.
- Privacy policy
- About Library & ITS Wiki
- Disclaimers