What to do if a monitor doesn't turn on

See the special note for monitors in SMART classrooms.

• Check the power cord on the back of the monitor, it should be fully inserted. Take it out, wait a few seconds, re-insert it.
  
• Check the power cord that's plugged into the power outlet on the wall, it should be fully inserted. Take it out, wait a few seconds, re-insert it.
  
• Test the power outlet on the wall using another device.
• Test the power cord on the back of the monitor by plugging it into a different outlet AND a different monitor.
• Test the monitor by connecting it to a different computer, or disconnecting it completely from a computer - this should start the monitors built-in self test.
  
• Reboot the computer. May be necesarry to unplug the computers power cord, along with the monitors power cord, wait a few seconds then reinsert them.

Computer Monitor not turning on in a SMART Classroom

If the computer monitor in a SMART classroom is not turning on, but the computer is ON, try turning on the SMART classroom system from the touch panel. The Helpdesk should create a ticket for issues such as this. Let us know if turning on the SMART classroom system helped.

More info on troubleshooting monitors

• Dell's Monitor Troubleshooting Page
• Monitors