https://mediawiki.middlebury.edu/LIS/api.php?action=feedcontributions&user=Matthew+Labunka&feedformat=atomLibrary & ITS Wiki - User contributions [en]2024-03-28T12:27:30ZUser contributionsMediaWiki 1.35.14https://mediawiki.middlebury.edu/LIS/index.php?title=Installing_Heat&diff=5735Installing Heat2009-04-09T19:45:30Z<p>Matthew Labunka: </p>
<hr />
<div>== How To Install Heat On Your PC using the AI package ==<br />
<br />
'''Summary''': This article describes how to install the call/issue tracking system Heat. <br />
<br />
'''Platform''': Windows XP (and Vista, though that's less tested) <br />
<br />
'''Details''': <br />
<br />
#Map a Drive to \\hellokitty\HEATShare\Install HEAT8 <br><br />
#Double-click "AI-HEAT-8.35.exe" <br>Note: You may getting a message about not being able to&nbsp;load the user hive. Click YES. This is OK. <br />
#Wait for the installation to finish. <br><br />
#Run the RegHacks also found in the Install HEAT8 folder.<br />
#Next, you need to manually create the System ODBC&nbsp;connection to the Heat server:<br><br />
##Open Control Panel =&gt; Administrative Tools =&gt; Data Sources (ODBC)<br><br />
##Click on the System DSN tab. If there is a current ODBC Connection to Flame, delete it.<br><br />
##Click the Add button, scroll down to bottom, choose SQL server, click finish.<br><br />
##Another "wizard" style window will appear. In here: Under Data Source enter Flame. Under Description enter Heat Database. Under SQL server enter Garnet. Click Next. <br />
##On the next screen ensure that "Windows NT authentication" is selected, then click "Next". <br />
##The next screen is '''critical''': Check the box for "Change Default database to" and then select Flame from the drop down menu. Click Next, then Finish, then OK and OK again.<br />
<br />
The "HEAT and HAT" AI package* (HEAT and HAT.exe) installs BOTH Heat and Hat (the "Asset Tracker"), but it does not configure the ODBC connection to the Heat server. <br />
<br />
The longer, deprecated, roundabout way of installing Heat is detailed here: http://kb.middlebury.edu/article.asp?article=1141&amp;p=7 <br />
<br />
*An AI-package is a special kind of program (an "installer") that within itself contains all the information needed to install another program with minimal input from the user (usually, all that it takes to install a program using an AI package is to double-click the AI package).<br />
<br />
<br><br />
<br />
[[Category:Specific_applications]]</div>Matthew Labunkahttps://mediawiki.middlebury.edu/LIS/index.php?title=Installing_Heat&diff=5734Installing Heat2009-04-09T19:40:00Z<p>Matthew Labunka: </p>
<hr />
<div>== How To Install Heat On Your PC using the AI package ==<br />
<br />
'''Summary''': This article describes how to install the call/issue tracking system Heat. <br />
<br />
'''Platform''': Windows XP (and Vista, though that's less tested) <br />
<br />
'''Details''': <br />
<br />
#Map a Drive to \\hellokitty\HEATShare\Install HEAT8 <br><br />
#Double-click "AI-HEAT-8.35.exe" <br>Note: You may getting a message about not being able to&nbsp;load the user hive. Click YES. This is OK. <br />
#Wait for the installation to finish. <br><br />
#Run the RegHacks also found in the Install HEAT8 folder.<br />
#Use the Heat shortcut on the Start Menu. <br />
#Next, you need to manually create the System ODBC&nbsp;connection to the Heat server:<br><br />
##Open Control Panel =&gt; Administrative Tools =&gt; Data Sources (ODBC)<br><br />
##Click on the System DSN tab. If there is a current ODBC Connection to Flame, delete it.<br><br />
##Click the Add button, scroll down to bottom, choose SQL server, click finish.<br><br />
##Another "wizard" style window will appear. In here: Under Data Source enter Flame. Under Description enter Heat Database. Under SQL server enter Garnet. Click Next. <br />
##On the next screen ensure that "Windows NT authentication" is selected, then click "Next". <br />
##The next screen is '''critical''': Check the box for "Change Default database to" and then select Flame from the drop down menu. Click Next, then Finish, then OK and OK again.<br />
<br />
The "HEAT and HAT" AI package* (HEAT and HAT.exe) installs BOTH Heat and Hat (the "Asset Tracker"), but it does not configure the ODBC connection to the Heat server. <br />
<br />
The longer, deprecated, roundabout way of installing Heat is detailed here: http://kb.middlebury.edu/article.asp?article=1141&amp;p=7 <br />
<br />
*An AI-package is a special kind of program (an "installer") that within itself contains all the information needed to install another program with minimal input from the user (usually, all that it takes to install a program using an AI package is to double-click the AI package).<br />
<br />
<br><br />
<br />
[[Category:Specific_applications]]</div>Matthew Labunkahttps://mediawiki.middlebury.edu/LIS/index.php?title=Installing_Heat&diff=5733Installing Heat2009-04-09T19:39:12Z<p>Matthew Labunka: </p>
<hr />
<div>== How To Install Heat On Your PC using the AI package ==<br />
<br />
'''Summary''': This article describes how to install the call/issue tracking system Heat. <br />
<br />
'''Platform''': Windows XP (and Vista, though that's less tested) <br />
<br />
'''Details''': <br />
<br />
#Map a Drive to \\hellokitty\HEATShare\Install HEAT8 <br><br />
#Double-click "AI-HEAT-8.35.exe" <br>Note: You may getting a message about not being able to&nbsp;load the user hive. Click YES. This is OK.<br />
#Wait for the installation to finish. <br><br />
#Use the Heat shortcut on the Start Menu. <br />
#Next, you need to manually create the System ODBC&nbsp;connection to the Heat server:<br><br />
##Open Control Panel =&gt; Administrative Tools =&gt; Data Sources (ODBC)<br><br />
##Click on the System DSN tab. If there is a current ODBC Connection to Flame, delete it.<br><br />
##Click the Add button, scroll down to bottom, choose SQL server, click finish.<br><br />
##Another "wizard" style window will appear. In here: Under Data Source enter Flame. Under Description enter Heat Database. Under SQL server enter Garnet. Click Next. <br />
##On the next screen ensure that "Windows NT authentication" is selected, then click "Next". <br />
##The next screen is '''critical''': Check the box for "Change Default database to" and then select Flame from the drop down menu. Click Next, then Finish, then OK and OK again.<br />
<br />
The "HEAT and HAT" AI package* (HEAT and HAT.exe) installs BOTH Heat and Hat (the "Asset Tracker"), but it does not configure the ODBC connection to the Heat server. <br />
<br />
The longer, deprecated, roundabout way of installing Heat is detailed here: http://kb.middlebury.edu/article.asp?article=1141&amp;p=7 <br />
<br />
*An AI-package is a special kind of program (an "installer") that within itself contains all the information needed to install another program with minimal input from the user (usually, all that it takes to install a program using an AI package is to double-click the AI package).<br />
<br />
<br><br />
<br />
[[Category:Specific_applications]]</div>Matthew Labunkahttps://mediawiki.middlebury.edu/LIS/index.php?title=Browsers&diff=3790Browsers2008-12-04T22:44:30Z<p>Matthew Labunka: New page: = '''Firefox''' '''3'''<br> = == How do I import bookmarks from another browser into Firefox?<br> == [http://kb.mozillazine.org/Firefox_:_FAQs_:_Importing_Opera_Bookmarks Click Here] to ...</p>
<hr />
<div>= '''Firefox''' '''3'''<br> =<br />
<br />
== How do I import bookmarks from another browser into Firefox?<br> ==<br />
<br />
[http://kb.mozillazine.org/Firefox_:_FAQs_:_Importing_Opera_Bookmarks Click Here] to find out how.<br><br />
<br />
<br></div>Matthew Labunkahttps://mediawiki.middlebury.edu/LIS/index.php?title=Helpdesk_Draft_Documentation&diff=3789Helpdesk Draft Documentation2008-12-04T22:42:24Z<p>Matthew Labunka: </p>
<hr />
<div><br> <br />
<br />
{| align="center"<br />
|-<br />
| '''Welcome to the Midd Helpdesk wiki! Please read the [[Wiki Editing Protocol]] if this is your first visit.'''<br />
|-<br />
| &nbsp;<br />
|}<br />
<br />
== LIS Helpdesk ==<br />
<br />
'''[[General requests]]''' | {{hi|Index|Internal Wiki}}| {{hi|HEAT}}| [[Wiki Editing Protocol|Protocol]] | [[Helpdesk Policy|Policy]] <br />
<br />
== Network &amp; Internet ==<br />
<br />
[[Network Troubleshooting]] ([[Network Troubleshooting - Windows|Windows]], [[Network Troubleshooting - Mac OS X|Mac]]) | [[Wireless]] | [[Routers]] (aka&nbsp;WAPs or Wireless Access Points) | [[Email configuration]] | [[Email Issues]] | [[SPAM and Backscatter]] | [[Phishing and Scam Websites]]<br />
<br />
[[Infrastructure]] | [[Remote Assistance]] | [[Off Campus Access]] (VPN, Dial-Up, etc.) | [[File Servers]] | [[Advanced Network Troubleshooting]]<br />
<br />
== Applications and OS ==<br />
<br />
[[Compatibility]] | [[Languages]] | [[Useful Applications]] | [[Operating System]] | [[Vista]] | [[Viruses and malware]] <br />
<br />
[[Data Recovery]], [[Backup]], [[Selective Backup]] <br />
<br />
[http://mediawiki.middlebury.edu/wiki/LIS/Category:Specific_applications Specific Applications] such as [[ARTstor]],&nbsp;[[Banner & BannerWeb]], [[CMS]], [[Hyperion]], [[Microsoft Office]], [[Novell]], [[WebMail]], [[Browsers]]. <br />
<br />
Misc: [[Known Issues]] | [[Diagnosing Software Problems]] | [[PDF Files]] | [[Downloads from the Helpdesk]] | [[Advanced Topics]]<br />
<br />
== Using and troubleshooting hardware ==<br />
<br />
[[Diagnostics]] | [[My Laptop Won't Start]] | [[Common Hardware Issues]]<br> <br />
<br />
[[Checking Warranty]] | [[Ordering Replacement Parts under Warranty]] | [[Shipping Electronics for Repair Using DHL]] | [[Recalls]] <br />
<br />
[[Purchasing Computers]] | [[Purchasing Replacement Parts]]&nbsp;| [[Self-repair options]]&nbsp;| [[Purchasing Computer Equipment Locally]] | [[Recycling Electronics]] <br />
<br />
[[Printers]] | [[Monitors]] | [[External hard disks]] | [[Flash Drives]] | [[Advanced Port Replicator|Advanced Port Replicators (docking stations)]] <br />
<br />
[[Cleaning Computers]] | [[Cooling - Overheating - Heat Issues|Heating issues]] <br />
<br />
[[SMART Classroom Troubleshooting]]&nbsp;| [[Loaner Laptops]] | [[Microfilm and Microfiche Machines]]<br />
<br />
'''Mac Specific:''' [[Target Disk Mode]] | [[Blinking Question Mark]]<br />
<br />
== Computer distribution &amp; configuration ==<br />
<br />
[[Distributing Macintosh Computers]], [[Distributing Windows Computers]] or [[Distributing Other Computers and Devices]] <br />
<br />
[[Known Image Issues]] | [[Standard Software Bundle]] | [[Advanced Mac Configuration Topics]] <br />
<br />
Configuring New Student Computers: [[Configuring New Student Computers|without the Dell Student Image]] | [[Dell Student Image|with the Dell Student Image]]<br />
<br />
== Technology Education, Technical Documentation, Computing Terminology ==<br />
<br />
[[Technology Workshops]] | [[ASCII Unicode and HTML Tables]] | [[Computing Terminology]] | [[Getting Technology Training]]<br />
<br />
== Library Systems and Services ==<br />
<br />
[[ILL|ILLIAD and ILL (Inter Library Loan)]] <br />
<br />
== Misc ==<br />
<br />
[[Feature/Service/Application Requests]] | [[Recovering Files With Novel]] | [[Virus Notes]]&nbsp; | [[Password Changes]] | [[Self-Signed or Expired Certificates]] | [[Classroom Directory and Documentation]] | [[Simple tips for traveling with computers]]<br />
<br />
[[Category:Helpdesk]]</div>Matthew Labunkahttps://mediawiki.middlebury.edu/LIS/index.php?title=Helpdesk_Draft_Documentation&diff=3788Helpdesk Draft Documentation2008-12-04T22:41:28Z<p>Matthew Labunka: </p>
<hr />
<div><br> <br />
<br />
{| align="center"<br />
|-<br />
| '''Welcome to the Midd Helpdesk wiki! Please read the [[Wiki Editing Protocol]] if this is your first visit.'''<br />
|-<br />
| &nbsp;<br />
|}<br />
<br />
== LIS Helpdesk ==<br />
<br />
'''[[General requests]]''' | {{hi|Index|Internal Wiki}}| {{hi|HEAT}}| [[Wiki Editing Protocol|Protocol]] | [[Helpdesk Policy|Policy]] <br />
<br />
== Network &amp; Internet ==<br />
<br />
[[Network Troubleshooting]] ([[Network Troubleshooting - Windows|Windows]], [[Network Troubleshooting - Mac OS X|Mac]]) | [[Wireless]] | [[Routers]] (aka&nbsp;WAPs or Wireless Access Points) | [[Email configuration]] | [[Email Issues]] | [[SPAM and Backscatter]] | [[Phishing and Scam Websites]]<br />
<br />
[[Infrastructure]] | [[Remote Assistance]] | [[Off Campus Access]] (VPN, Dial-Up, etc.) | [[File Servers]] | [[Advanced Network Troubleshooting]]<br />
<br />
== Applications and OS ==<br />
<br />
[[Compatibility]] | [[Languages]] | [[Useful Applications]] | [[Operating System]] | [[Vista]] | [[Viruses and malware]] <br />
<br />
[[Data Recovery]], [[Backup]], [[Selective Backup]] <br />
<br />
[http://mediawiki.middlebury.edu/wiki/LIS/Category:Specific_applications Specific Applications] such as [[ARTstor]],&nbsp;[[Banner & BannerWeb]], [[CMS]], [[Hyperion]], [[Microsoft Office]], [[Novell]], [[WebMail]], Browsers. <br />
<br />
Misc: [[Known Issues]] | [[Diagnosing Software Problems]] | [[PDF Files]] | [[Downloads from the Helpdesk]] | [[Advanced Topics]]<br />
<br />
== Using and troubleshooting hardware ==<br />
<br />
[[Diagnostics]] | [[My Laptop Won't Start]] | [[Common Hardware Issues]]<br> <br />
<br />
[[Checking Warranty]] | [[Ordering Replacement Parts under Warranty]] | [[Shipping Electronics for Repair Using DHL]] | [[Recalls]] <br />
<br />
[[Purchasing Computers]] | [[Purchasing Replacement Parts]]&nbsp;| [[Self-repair options]]&nbsp;| [[Purchasing Computer Equipment Locally]] | [[Recycling Electronics]] <br />
<br />
[[Printers]] | [[Monitors]] | [[External hard disks]] | [[Flash Drives]] | [[Advanced Port Replicator|Advanced Port Replicators (docking stations)]] <br />
<br />
[[Cleaning Computers]] | [[Cooling - Overheating - Heat Issues|Heating issues]] <br />
<br />
[[SMART Classroom Troubleshooting]]&nbsp;| [[Loaner Laptops]] | [[Microfilm and Microfiche Machines]]<br />
<br />
'''Mac Specific:''' [[Target Disk Mode]] | [[Blinking Question Mark]]<br />
<br />
== Computer distribution &amp; configuration ==<br />
<br />
[[Distributing Macintosh Computers]], [[Distributing Windows Computers]] or [[Distributing Other Computers and Devices]] <br />
<br />
[[Known Image Issues]] | [[Standard Software Bundle]] | [[Advanced Mac Configuration Topics]] <br />
<br />
Configuring New Student Computers: [[Configuring New Student Computers|without the Dell Student Image]] | [[Dell Student Image|with the Dell Student Image]]<br />
<br />
== Technology Education, Technical Documentation, Computing Terminology ==<br />
<br />
[[Technology Workshops]] | [[ASCII Unicode and HTML Tables]] | [[Computing Terminology]] | [[Getting Technology Training]]<br />
<br />
== Library Systems and Services ==<br />
<br />
[[ILL|ILLIAD and ILL (Inter Library Loan)]] <br />
<br />
== Misc ==<br />
<br />
[[Feature/Service/Application Requests]] | [[Recovering Files With Novel]] | [[Virus Notes]]&nbsp; | [[Password Changes]] | [[Self-Signed or Expired Certificates]] | [[Classroom Directory and Documentation]] | [[Simple tips for traveling with computers]]<br />
<br />
[[Category:Helpdesk]]</div>Matthew Labunkahttps://mediawiki.middlebury.edu/LIS/index.php?title=Vista&diff=2419Vista2008-09-03T14:07:09Z<p>Matthew Labunka: /* Toggle Logon Screen Displaying Previous User */</p>
<hr />
<div>==Vista Login Settings==<br />
===Toggle Logon Screen Displaying Previous User===<br />
To prevent username of the person who previous logged into the computer from being displayed follow these steps.<br />
#'''Open''' ''Control Panel''.<br />
#'''Click''' ''Classic View'' on the left panel<br />
#'''Click and Open''' ''Administrative Tools''.<br />
#'''Click''' ''Local Security Policy''.<br />
#A window will popup asking for your permission to continue, '''Click''' ''Continue''.<br />
#On the left hand menu '''Expand''' Local Policies.<br />
#'''Click''' ''Security Options''.<br />
#In the right panel find and '''Right Click''' ''Interactive Logon: Do not display Last Username''.<br />
#'''Select''' ''Properties''.<br />
#'''Change the Setting''' to ''Enabled'' and then '''Click''' ''OK'' and '''Close all open windows'''.</div>Matthew Labunkahttps://mediawiki.middlebury.edu/LIS/index.php?title=Vista&diff=2418Vista2008-09-03T13:58:00Z<p>Matthew Labunka: /* Toggle Logon Screen Displaying Previous User */</p>
<hr />
<div>==Vista Login Settings==<br />
===Toggle Logon Screen Displaying Previous User===<br />
To prevent username of the person who previous logged into the computer from being displayed follow these steps.<br />
#'''Open''' ''Control Panel''.<br />
#'''Click''' ''Classic View'' on the left panel<br />
#'''Click and Open''' ''Administrative Tools''.<br />
#'''Click''' ''Local Security Policy''.<br />
#A window will popup asking for your permission to continue, '''Click''' ''Continue''.<br />
#On the left hand menu '''Expand''' Local Policies.<br />
#'''Click''' ''Security Options''.<br />
#In the right panel find and '''Right Click''' ''Interactive Logon: Do not display Last Username''.<br />
#'''Select''' ''Properties''.<br />
#'''Change the Setting''' to ''Enabled'' and then '''Click''' ''OK'' and '''Close all open windows'''.<br />
<br />
OR<br />
<br />
Click [Open SystemRoot%\system32\secpol.msc /s Here] to Directly Open Local Security Policies</div>Matthew Labunkahttps://mediawiki.middlebury.edu/LIS/index.php?title=Vista&diff=2417Vista2008-09-03T13:57:42Z<p>Matthew Labunka: /* Toggle Logon Screen Displaying Previous User */</p>
<hr />
<div>==Vista Login Settings==<br />
===Toggle Logon Screen Displaying Previous User===<br />
To prevent username of the person who previous logged into the computer from being displayed follow these steps.<br />
#'''Open''' ''Control Panel''.<br />
#'''Click''' ''Classic View'' on the left panel<br />
#'''Click and Open''' ''Administrative Tools''.<br />
#'''Click''' ''Local Security Policy''.<br />
#A window will popup asking for your permission to continue, '''Click''' ''Continue''.<br />
#On the left hand menu '''Expand''' Local Policies.<br />
#'''Click''' ''Security Options''.<br />
#In the right panel find and '''Right Click''' ''Interactive Logon: Do not display Last Username''.<br />
#'''Select''' ''Properties''.<br />
#'''Change the Setting''' to ''Enabled'' and then '''Click''' ''OK'' and '''Close all open windows'''.<br />
<br />
OR<br />
<br />
Click [http://%SystemRoot%\system32\secpol.msc /s Here] to Directly Open Local Security Policies</div>Matthew Labunkahttps://mediawiki.middlebury.edu/LIS/index.php?title=Vista&diff=2416Vista2008-09-03T13:57:20Z<p>Matthew Labunka: /* Toggle Logon Screen Displaying Previous User */</p>
<hr />
<div>==Vista Login Settings==<br />
===Toggle Logon Screen Displaying Previous User===<br />
To prevent username of the person who previous logged into the computer from being displayed follow these steps.<br />
#'''Open''' ''Control Panel''.<br />
#'''Click''' ''Classic View'' on the left panel<br />
#'''Click and Open''' ''Administrative Tools''.<br />
#'''Click''' ''Local Security Policy''.<br />
#A window will popup asking for your permission to continue, '''Click''' ''Continue''.<br />
#On the left hand menu '''Expand''' Local Policies.<br />
#'''Click''' ''Security Options''.<br />
#In the right panel find and '''Right Click''' ''Interactive Logon: Do not display Last Username''.<br />
#'''Select''' ''Properties''.<br />
#'''Change the Setting''' to ''Enabled'' and then '''Click''' ''OK'' and '''Close all open windows'''.<br />
<br />
OR<br />
<br />
Click [%SystemRoot%\system32\secpol.msc /s Here] to Directly Open Local Security Policies</div>Matthew Labunkahttps://mediawiki.middlebury.edu/LIS/index.php?title=Vista&diff=2415Vista2008-09-03T13:53:42Z<p>Matthew Labunka: /* Toggle Logon Displaying User Settings */</p>
<hr />
<div>==Vista Login Settings==<br />
===Toggle Logon Screen Displaying Previous User===<br />
To prevent username of the person who previous logged into the computer from being displayed follow these steps.<br />
#'''Open''' ''Control Panel''.<br />
#'''Click''' ''Classic View'' on the left panel<br />
#'''Click and Open''' ''Administrative Tools''.<br />
#'''Click''' ''Local Security Policy''.<br />
#A window will popup asking for your permission to continue, '''Click''' ''Continue''.<br />
#On the left hand menu '''Expand''' Local Policies.<br />
#'''Click''' ''Security Options''.<br />
#In the right panel find and '''Right Click''' ''Interactive Logon: Do not display Last Username''.<br />
#'''Select''' ''Properties''.<br />
#'''Change the Setting''' to ''Enabled'' and then '''Click''' ''OK'' and '''Close all open windows'''.</div>Matthew Labunkahttps://mediawiki.middlebury.edu/LIS/index.php?title=Vista&diff=2414Vista2008-09-03T13:53:15Z<p>Matthew Labunka: /* Toggle Logon Displaying User Settings */</p>
<hr />
<div>==Vista Login Settings==<br />
===Toggle Logon Displaying User Settings===<br />
To prevent username of the person who previous logged into the computer from being displayed follow these steps.<br />
#'''Open''' ''Control Panel''.<br />
#'''Click''' ''Classic View'' on the left panel<br />
#'''Click and Open''' ''Administrative Tools''.<br />
#'''Click''' ''Local Security Policy''.<br />
#A window will popup asking for your permission to continue, '''Click''' ''Continue''.<br />
#On the left hand menu '''Expand''' Local Policies.<br />
#'''Click''' ''Security Options''.<br />
#In the right panel find and '''Right Click''' ''Interactive Logon: Do not display Last Username''.<br />
#'''Select''' ''Properties''.<br />
#'''Change the Setting''' to ''Enabled'' and then '''Click''' ''OK'' and '''Close all open windows'''.</div>Matthew Labunkahttps://mediawiki.middlebury.edu/LIS/index.php?title=Vista&diff=2413Vista2008-09-03T13:52:48Z<p>Matthew Labunka: /* Logon Displaying User Settings */</p>
<hr />
<div>==Vista Login Settings==<br />
===Toggle Logon Displaying User Settings===<br />
To prevent username of the person who previous logged into the computer from being displayed follow these steps.<br />
#'''Open''' ''Control Panel''.<br />
#'''Click''' ''Classic View'' on the left panel<br />
#'''Click and Open''' ''Administrative Tools''.<br />
#'''Click''' ''Local Security Policy''.<br />
#A window will popup asking for your permission to continue, '''Click''' ''Continue''.<br />
#On the left hand menu '''Expand''' Local Policies.<br />
#'''Click''' ''Security Options''.<br />
#In the right panel find and '''Right Click''' ''Interactive Logon: Do not display Last Username''.<br />
#'''Select''' ''Properties''.<br />
#'''Change the Setting''' to ''Enabled'' and then '''Click''' ''OK'' and '''Close all open windows''.</div>Matthew Labunkahttps://mediawiki.middlebury.edu/LIS/index.php?title=Vista&diff=2412Vista2008-09-03T13:49:13Z<p>Matthew Labunka: /* Logon Displaying User Settings */</p>
<hr />
<div>==Vista Login Settings==<br />
===Logon Displaying User Settings===<br />
To prevent username of the person who previous logged into the computer from being displayed follow these steps.<br />
#Open Control Panel<br />
#Change the view to classic<br />
#Open Administrative Tools<br />
#Click Local Security Policy<br />
#A window will popup asking for your permission to continue, click Continue.<br />
#On the left hand menu expand local policies.<br />
#Click Security Options.<br />
#In the righthand pane find and Right Click Interactive Logon: Do not display Last Username.<br />
#Select Properties.<br />
#Change it to enabled and then click OK and close all open windows.</div>Matthew Labunkahttps://mediawiki.middlebury.edu/LIS/index.php?title=Vista&diff=2411Vista2008-09-03T13:48:59Z<p>Matthew Labunka: /* Logon Displaying User Settings */</p>
<hr />
<div>==Vista Login Settings==<br />
=Logon Displaying User Settings=<br />
To prevent username of the person who previous logged into the computer from being displayed follow these steps.<br />
#Open Control Panel<br />
#Change the view to classic<br />
#Open Administrative Tools<br />
#Click Local Security Policy<br />
#A window will popup asking for your permission to continue, click Continue.<br />
#On the left hand menu expand local policies.<br />
#Click Security Options.<br />
#In the righthand pane find and Right Click Interactive Logon: Do not display Last Username.<br />
#Select Properties.<br />
#Change it to enabled and then click OK and close all open windows.</div>Matthew Labunkahttps://mediawiki.middlebury.edu/LIS/index.php?title=Vista&diff=2410Vista2008-09-03T13:48:31Z<p>Matthew Labunka: </p>
<hr />
<div>==Vista Login Settings==<br />
===Logon Displaying User Settings===<br />
To prevent username of the person who previous logged into the computer from being displayed follow these steps.<br />
#Open Control Panel<br />
#Change the view to classic<br />
#Open Administrative Tools<br />
#Click Local Security Policy<br />
#A window will popup asking for your permission to continue, click Continue.<br />
#On the left hand menu expand local policies.<br />
#Click Security Options.<br />
#In the righthand pane find and Right Click Interactive Logon: Do not display Last Username.<br />
#Select Properties.<br />
#Change it to enabled and then click OK and close all open windows.</div>Matthew Labunkahttps://mediawiki.middlebury.edu/LIS/index.php?title=Vista&diff=2409Vista2008-09-03T13:48:05Z<p>Matthew Labunka: New page: ==Vista Login Settings== ===Logon Displaying User Settings== To prevent username of the person who previous logged into the computer from being displayed follow these steps. #Open Control ...</p>
<hr />
<div>==Vista Login Settings==<br />
===Logon Displaying User Settings==<br />
To prevent username of the person who previous logged into the computer from being displayed follow these steps.<br />
#Open Control Panel<br />
#Change the view to classic<br />
#Open Administrative Tools<br />
#Click Local Security Policy<br />
#A window will popup asking for your permission to continue, click Continue.<br />
#On the left hand menu expand local policies.<br />
#Click Security Options.<br />
#In the righthand pane find and Right Click Interactive Logon: Do not display Last Username.<br />
#Select Properties.<br />
#Change it to enabled and then click OK and close all open windows.</div>Matthew Labunkahttps://mediawiki.middlebury.edu/LIS/index.php?title=Helpdesk_Draft_Documentation&diff=2408Helpdesk Draft Documentation2008-09-03T13:39:17Z<p>Matthew Labunka: /* Applications and OS */</p>
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<div>[[Category:Helpdesk]]<br />
Welcome to the Midd Helpdesk wiki! Please read [[Wiki Editing Protocol]] if this is your first visit.<br />
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==[[General requests]]==<br />
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==LIS Helpdesk==<br />
{{hi|Index|Internal Wiki}}| {{hi|HEAT}}| [[Wiki Editing Protocol|Protocol]] | [[Helpdesk Policy|Policy]]<br />
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==Network & Internet==<br />
[[Network Troubleshooting]] ([[Network Troubleshooting - Windows|Windows]], [[Network Troubleshooting - Mac OS X| Mac]]) | [[Wireless]] | [[Email configuration]] | [[SPAM and Backscatter]]<br />
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[[Infrastructure]] | [[Remote Assistance]] | [[Off Campus Access]] (VPN, Dial-Up, etc.)<br />
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==Applications and OS==<br />
[[Compatibility]] | [[Languages]] | [[Operating System#Common tasks|Common Tasks]] | [[Useful Applications]] | [[Operating System]] | [[Vista]] | [[Viruses and malware]]<br />
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[[Data Recovery]], [[Backup]], [[Selective Backup]]<br />
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Specific programs: [[Adobe]] | [[Banner & BannerWeb]] | [[Entourage]] | [[Microsoft Office]] | [[Novell Client]] | [[Web Browsers]]<br />
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==Using and troubleshooting hardware==<br />
[[Diagnostics]] | [[Printers]] | [[Monitors]] | [[External hard disks]] | [[Target Disk Mode]]<br />
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[[Advanced Port Replicator|Advanced Port Replicators (docking stations)]] <br />
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[[Cleaning Computers]] | [[Cooling - Overheating - Heat Issues|Heating issues]]<br />
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==Computer distribution & configuration==<br />
[[Distributing Macintosh Computers]], [[Distributing Windows Computers]] or [[Distributing Other Computers and Devices]]<br />
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[[Known Image Issues]] | [[Standard Software Bundle]] | [[Special Software]] | [[Advanced Topics]] | [[Configuring New Student Computers]]</div>Matthew Labunka