https://mediawiki.middlebury.edu/LIS/api.php?action=feedcontributions&user=Terry+Simpkins&feedformat=atomLibrary & ITS Wiki - User contributions [en]2024-03-28T21:45:10ZUser contributionsMediaWiki 1.35.14https://mediawiki.middlebury.edu/LIS/index.php?title=File:Connexion_install_or_update_generic_nopasswords.pdf&diff=40605File:Connexion install or update generic nopasswords.pdf2021-04-01T14:42:30Z<p>Terry Simpkins: Terry Simpkins uploaded a new version of File:Connexion install or update generic nopasswords.pdf</p>
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<div></div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=Searching_tips&diff=40044Searching tips2020-07-13T14:00:00Z<p>Terry Simpkins: </p>
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<div><br />
<span style="font-size:14.0pt"><span style="line-height:107%">7 Tips for finding missing materials in Davis Family Library:</span></span><br />
<br />
&nbsp;<br />
<br />
#<span style="font-size:10.0pt"><span style="line-height:107%">With any missing item in the Library, the first thing you need to do is to take a look at the item record in Sierra.&nbsp;</span></span> <br />
<br />
*<span style="font-size:10.0pt"><span style="line-height:107%">Double check status, make sure it says available or missing, and not checked out.&nbsp;</span></span> <br />
*<span style="font-size:10.0pt"><span style="line-height:107%">Check check-in date.&nbsp; Recent returns may be in re-shelving.</span></span> <br />
*<span style="font-size:10.0pt"><span style="line-height:107%">Check last check-in and last check out dates.&nbsp; Some books have never been checked out and this is a clue that they may have been lost, taken or even mislabeled.</span></span> <br />
*<span style="font-size:10.0pt"><span style="line-height:107%">Check location and make sure it matches where you believe it to be.&nbsp;&nbsp; Sometimes books are shelved in the wrong collection or the record gives the wrong location.&nbsp;&nbsp; This often happens with oversize books.</span></span> <br />
*<span style="font-size:10.0pt"><span style="line-height:107%">Make sure a second call number isn’t listed. &nbsp;This is sometimes in the bibliographic&nbsp;record, but also shows up in item records where the book may have had a different call number in an earlier edition.&nbsp; <u>Note: This is uncommon but has happened.</u></span></span>\ <br />
<br />
&nbsp;<br />
<ol start="2"><br />
<li><span style="font-size:10.0pt"><span style="line-height:107%">Search the shelf where the book is supposed to be.&nbsp;&nbsp;&nbsp; This is the most important place to start.&nbsp;&nbsp; Often a book is shelved just a few books to the left or right of where it should be.&nbsp; Try these tips:</span></span></li><br />
</ol><br />
<br />
*<span style="font-size:10.0pt"><span style="line-height:107%">Look at the cutter.&nbsp; For books with two or more, search all of them.&nbsp; For example ''B 100 C45 F45''.&nbsp;&nbsp; Search both ''B 100 C45'', and ''B 100 F45''.</span></span> <br />
*<span style="font-size:10.0pt"><span style="line-height:107%">Look behind the books on the shelf to make sure it didn’t fall behind.&nbsp;</span></span> <br />
*<span style="font-size:10.0pt"><span style="line-height:107%">Expand the search to include the bays to the left and right, often a book is within 6 feet of where it is supposed to be, and may be miss-shelved in ''B 10<span style="background:yellow">1</span> C45 F45'' for example.</span></span> <br />
<br />
&nbsp;<br />
<ol start="3"><br />
<li><span style="font-size:10.0pt"><span style="line-height:107%">Expand the search to include variations of the call number. &nbsp;For example ''B 100 C45 F45''.&nbsp;&nbsp;</span></span></li><br />
</ol><br />
<br />
*<span style="font-size:10.0pt"><span style="line-height:107%">Try ''B 10 C45 F45''.&nbsp;&nbsp;</span></span> <br />
*<span style="font-size:10.0pt"><span style="line-height:107%">Try ''B 1 C45 F45''.&nbsp;&nbsp;</span></span> <br />
*<span style="font-size:10.0pt"><span style="line-height:107%">Try ''B 1000 C45 F45''.&nbsp;&nbsp;</span></span> <br />
<br />
&nbsp;<br />
<ol start="4"><br />
<li><span style="font-size:10.0pt"><span style="line-height:107%">Another problem is inverted numbers.&nbsp; Take ''BS 352 B35 2000 for example'',&nbsp; you get:</span></span></li><br />
</ol><br />
<br />
*''<span style="font-size:10.0pt"><span style="line-height:107%">BS 235 B35 2000</span></span>'' <br />
*''<span style="font-size:10.0pt"><span style="line-height:107%">BS 253 B35 2000</span></span>'' <br />
*''<span style="font-size:10.0pt"><span style="line-height:107%">BS 325 B35 2000</span></span>'' <br />
*''<span style="font-size:10.0pt"><span style="line-height:107%">BS 523 B35 2000</span></span>'' <br />
*''<span style="font-size:10.0pt"><span style="line-height:107%">BS 532 B35 2000</span></span>'' <br />
<br />
&nbsp;<br />
<ol start="5"><br />
<li><span style="font-size:10.0pt"><span style="line-height:107%">Next look at classes and subclasses within the missing call number for miss-shelving.&nbsp;</span></span></li><br />
</ol><br />
<br />
*<span style="font-size:10.0pt"><span style="line-height:107%">For example ''B 100 C45 F45'', could be miss-shelved in ''BA 100 C45 F45''.&nbsp;&nbsp;&nbsp; For B you would look in all the following sub-classes: &nbsp;&nbsp;BA, BC, BD, BF, BH, BJ, BL, BM, BP, BQ, BR, BS, BT, BV and BX.</span></span> <br />
*<span style="font-size:10.0pt"><span style="line-height:107%">This is also commonly true for D, H, J, and P although it can happen it most classes.</span></span> <br />
<br />
&nbsp;<br />
<ol start="6"><br />
<li><span style="font-size:10.0pt"><span style="line-height:107%">Flipping letters, although not common, can happen.&nbsp;&nbsp; Here are the more common ones:</span></span></li><br />
</ol><br />
<br />
*<span style="font-size:10.0pt"><span style="line-height:107%">E check in F and vice-versa.</span></span> <br />
*<span style="font-size:10.0pt"><span style="line-height:107%">PR check in PS and vice versa.</span></span> <br />
<br />
&nbsp;<br />
<ol start="7"><br />
<li><span style="font-size:10.0pt"><span style="line-height:107%">Location mix-ups happen occasionally.&nbsp; Here are some examples.</span></span></li><br />
</ol><br />
<br />
*<span style="font-size:10.0pt"><span style="line-height:107%">Browsing books that are shelved in the regular stacks.</span></span> <br />
*<span style="font-size:10.0pt"><span style="line-height:107%">Stacks that are shelved in Browsing.</span></span> <br />
*<span style="font-size:10.0pt"><span style="line-height:107%">Browsing books that are shelved in other browsing areas.</span></span> <br />
*<span style="font-size:10.0pt"><span style="line-height:107%">Browsing graphic in Browsing.</span></span> <br />
*<span style="font-size:10.0pt"><span style="line-height:107%">Oversize that are in stacks, especially N and TR sections.</span></span> <br />
*<span style="font-size:10.0pt"><span style="line-height:107%">Stacks that are in oversize, especially N and TR sections.</span></span> <br />
*<span style="font-size:10.0pt"><span style="line-height:107%">Government documents shelved in Stacks.</span></span> <br />
*<span style="font-size:10.0pt"><span style="line-height:107%">Cds shelved in the stacks CD section.&nbsp;</span></span> <br />
<br />
[[Category:Circulation procedures]] [[Category:Library Stacks]]</div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=Reference_Duty_Procedures_%26_Information&diff=39185Reference Duty Procedures & Information2019-08-07T20:48:34Z<p>Terry Simpkins: </p>
<hr />
<div>This is primarily documentation for Librarians. <br />
<div style="background-color: transparent;"><br />
<br> <br />
<br />
== When and where do we provide reference coverage? ==<br />
<br />
*See [http://go.middlebury.edu/askus go/askus]. In general:<br>--On Sunday-Wednesday from midday and in the evening, and Thursday and Friday from middday, librarians have&nbsp;scheduled shifts at the Research Desk. Shifts will vary based on time of year and level of need. <br>--On weekday mornings and on days when there are no scheduled reference shifts (eg, intersession),&nbsp;librarians should respond to reference email messages and calls to the reference line. &nbsp;<br>--Outside of normal working hours (eg, Saturdays), librarians may respond to reference&nbsp;email questions. &nbsp;This is not required, but it is appreciated since many questions are time-sensitive. &nbsp;Grab a candy from Carrie's office for every weekend question you answer! :)<br />
*We ask Circulation Desk staff to refer research questions to us by phone or email at any hour. &nbsp;Circ&nbsp;staff also are welcome to walk researchers to our offices in person.<br />
*If the research desk phone line (443.5496) rings in your office, your phone display will read, "for Reference Desk." Please answer the call. It will only ring in your office if the research desk is closed or otherwise unavailable. Calls to the research desk line (443.5496) first ring at the Research Desk for 10 seconds (if the research desk phone is signed in to the "hunt group"). Then, the call is forwarded to all research desk librarians' phones for 10 seconds (this must be set up for individuals by ITS). After 10 seconds, the call is forwarded to 5494 (circ) and rings there for 10 seconds. If no one picks up at circ then the library is probably closed and the call is forwarded to a voicemail recording with no voicemail box. The voicemail recording says: "Hello, you have reached the Davis Family Library Research Desk. We’re sorry we can’t answer your call right now. For Research Desk hours and for answers to common research questions, please visit go.middlebury.edu/askus, or try calling us again at another time." (Note: The PIN for the research desk voicemail is stored in Librarian Confidential.]<br />
*The reference email account (login: refdesk@middlebury.edu, aliases for handouts and documentation: researchdesk@middlebury.edu, rdesk@middlebury.edu) forwards to librarians who provide reference&nbsp;assistance.<br />
*The “Ask a Librarian” form on the library home page sends email to the reference email account. &nbsp;<br />
*“Text a Librarian” (text us at 802.546.0054) forwards to the LibAnswers system, and librarians who provide reference assistance each have a LibAnswers username and password.<br />
<br />
== Who provides reference coverage? ==<br />
<br />
*All librarians are invited to provide reference coverage, in person and virtual.<br />
*Members of the Research and Instruction (R&amp;I) Workgroup generally take at least two weekly shifts. All librarians who work at the Research Desk participate in Sunday and weeknight rotations. Members of the Research and Instruction (R&amp;I) Workgroup generally take on more Sundays/weeknights than other librarians.<br />
<br />
== How is the schedule set? ==<br />
<br />
*Brenda and Carrie review statistics approximately one month before the beginning of each term (see&nbsp;[https://docs.google.com/a/middlebury.edu/document/d/1QnhfSabxVWesfrBb0hJdR2KG8rsQo1VONO7JH8IgdUU/edit?hl=en# Liaisons &amp; Librarians Calendar]). &nbsp;Any proposed changes to the schedule are brought to the R&amp;I&nbsp;Workgroup for discussion.<br />
*Shifts are assigned and updated using the Outlook calendar called "Research Desk Calendar."<br />
**First-time access to "Research Desk Calendar": For the name, type “Research Desk Calendar” and follow the relevant instructions for opening a shared calendar: [https://support.office.com/en-us/article/Open-another-persons-Exchange-Calendar-2257f515-408f-48ea-9363-11d0d5848c77?ui=en-US&rs=en-US&ad=US Outlook 2010 and 2013 (Windows) Instructions], [http://mediawiki.middlebury.edu/wiki/LIS/How_to_setup_Outlook_2011_to_send_and_receive_e-mail#Add_Shared_Calendars Outlook 2011 (Mac) Instructions], or in OWA (Webmail), click Calendar on the left, then at the top, click Share>Add Calendar.<br />
*Brenda asks librarians for scheduling preferences, then assigns shifts, following these instructions:<br />
#Create the recurring shift in the calendar.<br />
#Send the invitation to the librarian.<br />
#Reopen the invitation for specific dates ("open this occurrence") and cancel for: a) times when we're not staffing the desk for example October break and the spring symposium, b) times when librarian has a planned absence.<br />
#Assign trades for shifts when librarians have planned absences.<br />
#Review the Reference calendar; double-check to be sure there are no missing shifts or double shifts.<br />
#Print out the calendar in monthly view, ask Carrie to proofread. When the schedule has been confirmed, give the print-out to Amy so that Amy can add it to the Research Desk google calendar.<br />
*The schedule is tied to the [http://go.middlebury.edu/cal?academic academic calendar], with no service scheduled during intersessions and other breaks. Specifically, in the fall semester, there is NO service scheduled for the following: daytime Sunday of October break, daytime Monday and Tuesday of October break (however, we DO schedule service for evening Tuesday of October break), evening Tuesday of Thanksgiving break, daytime or evening Wednesday-Sunday of Thanksgiving break. During winter and spring: no service scheduled for winter recess, Winter Carnival, spring break or the spring student research symposium. Also, no service when the library is closed; see [http://go.middlebury.edu/hours Library Hours] for current hours, and [[Guidelines for setting library hours]] for future. Summer reference hours begin the Sunday afternoon at the start of 6-week language schools and end on the Wednesday before Commencement. Fall reference hours begin the Sunday afternoon before classes start (if starting on a Monday - verify library hours) and end on the last weekday of exam period. Winter reference hours begin on the first day of classes and end on the last day of classes. Spring reference hours begin on the first day of classes and end on the last weekday of exam period.<br />
*The desk will be closed during weather emergencies and in other extreme circumstances. In these situations: a) librarians should plan to be available for virtual reference, b) Carrie will notify staff at the Circulation Desk, and c) Carrie will put up a sign directing questions to virtual reference options.<br />
<br />
== Where is the schedule posted? ==<br />
<br />
*After the schedule for each term is set, Amy enters the hours in the the “Research Help” google calendar. Then, Amy asks Carrie to proofread the google calendar.<br />
*Before the beginning of each term: a) Amy updates the “Research help” signs that list research desk hours for the upcoming term, sends the signs to Janine and asks Janine to post them at circ desk and on bulletin boards around the library; and b) Carrie notifies Circulation Desk of research desk hours for the coming term (for example: [http://sites.middlebury.edu/circservices/2016/01/11/research-librarians-on-duty/ Research Librarians On Duty]).<br />
*Before the beginning of intersessions in June and August, a) Amy updates the “Research help” signs that tell researchers how to contact a librarian, sends the signs to Janine and asks Janine to post them at circ desk and on bulletin boards around the library; and b) Carrie tells Circulation Desk how to contact a librarian (for example: [http://sites.middlebury.edu/circservices/2016/06/02/research-desk-during-intersession-2/ Research Desk during intersesssion].<br />
<br />
<br />
<br />
<br />
== Procedures for in-person shifts ==<br />
<br />
*Sign: Put away the "Research Desk Hours" sign and replace it with the "Research Questions?" sign (stored under the desk). Put your name in the nameplate holder. <br />
*Pencils: Check the pencil holders and refill as needed (pencils are in the drawer). <br />
*Computer: There is a monitor, a collection of cables, a keyboard and a mouse at the desk. You may use your own laptop with the monitor at the desk; just connect the necessary cables. If you use your own laptop, you may wish to change the settings so that students can view the laptop while you view the free-standing monitor. Try these steps, with laptop open: 1) Right-click on desktop, 2) Select Graphics Properties, 3) Select: Dual Display Clone, 4) Select: Primary > Notebook, 5) Select: Secondary > Digital Display. <br />
**The cable labelling is, hopefully, self-explanatory, with perhaps the following exceptions: <br />
***KEYBOARD/MOUSE = plug into laptop <br />
***MOUSE-->KEYBOARD = mouse cable that should remain plugged into the keyboard USB port (this reduces the # of cables we need to plug into our laptops by 1) <br />
**There are 2 display cables, 1 for HDMI and 1 for the newer (small) USB-C ports.&nbsp; You only need to use one of these, depending on the ports you have on your machine <br />
**There are also 2 charging cables, 1 each for PC and Mac.&nbsp; Again, choose the one appropriate one for your machine <br />
<br />
[[File:Cables.jpg|center|371x494px|Cables.jpg]]<br />
<br />
*Phone: At the beginning of the first shift of the day/evening, change the phone settings to ring audibly. At the end of the last shift of the day/evening, change the phone settings back. <br />
*:--To change reference phone to an audible ring, press the button along the left side of the display screen labeled "Hunt Group." When the phone is signed in to the hunt group, the button is illuminated. Calls to x5496 will will first ring the phone at the research desk for 10 seconds, then ring phones in research desk librarians offices, then ring at the circulation desk. If no one picks up at the circulation desk, the call will go to a message that invites people to call again at another time or visit the go/askus/ page. <br />
*:--To silence reference phone, press the "Hunt Group" button again. When the phone is logged out of the hunt group, the button is not illuminated. Calls to x5496 won't ring the phone at the research desk. They will first ring phones in research desk librarians offices for 10 seconds, then at the circulation desk. If no one picks up at the circulation desk, the call will go to a message that invites people to call again at another time or visit the go/askus/ page. <br />
<br />
*All shifts: When you are on duty, you are the person responsible for in-person questions at the reference desk and questions received via chat, email and phone. So log in to LibAnswers ([http://go.middlebury.edu/libanswers go/libanswers/]), sign in to LibChat (see instructions below), listen for calls to x5496. <br />
*If you have the first shift of the day, or the evening shift, consider saying hello to the staff at the circulation desk and&nbsp;the HelpDesk at the beginning of your shift. This is especially useful at the beginning of the term, when there are new student workers. &nbsp;Tell the students at both desks that they can refer research questions to you, and ask them if there are any outstanding issues (eg, broken printers) that you should be aware of. &nbsp; <br />
*When you begin your shift, check the LibAnswers Dashboard. Respond to any questions that haven't yet been claimed. <br />
*Also, check the walkup stations for pencils and scrap paper. Refill as needed. Pencils are in the Research Desk drawer. Paper is at the Info Desk. <br />
*At certain times of the year, consider putting out the candy bowl and the candy sign. This is up to you, and it's pretty informal. We don't want the candy bowl out all the time (it's more noticeable if it's not always there). Candy bowl, candy (if available), and candy sign are outside Carrie's office (LIB209) in the "Ask a librarian" file cabinet. <br />
*Mornings and other times outside scheduled coverage: If you are available to assist users, please consider leaving your door open, logging onto LibChat and turning on your ceiling light. <br />
*Consult [http://go.middlebury.edu/rdm Librarians Confidential] for passwords. <br />
*Record interactions in [http://go.middlebury.edu/refstats RefStats Form]. <br />
*All shifts, sign off LibChat at end of shift <br />
*Last shift of the day, and evening shift: Put away the "Research Questions?" sign and replace it with the "Research Desk Hours" sign (stored under the desk).<br />
<br />
== Procedures for LibChat ==<br />
<br />
*To sign in to chat: click the red "You are signed out" button<br />
*:-Chat will open in a new window/tab; button will change to green "You are signed in"<br />
<br />
*In Chat window, you can enable sounds, desktop notifications, and LibAnswers ticket notifcations using the buttons at the top of the Chat Activity window<br />
*To claim a new chat, click the "Answer" button on a new chat (orange bar)<br />
*:-Chats in progress will show as green in the activity window<br />
<br />
*In the upper right of the chat window, you can set yourself as away (stay connected, but no new notifications or chats will come to you) or Go OFFLINE<br />
*Under Monitored Departments, click the colored circle next to a department to toggle whether you are monitoring (green) or not monitoring (red)<br />
*:-Monitoring means you will receive notifications and others can transfer chats to you <br />
<br />
*Under Operators Online, click another librarian's name to start an internal chat with them, or the Group Chat in the upper-right to start a chat with everyone online<br />
<br />
== Procedures for email ==<br />
<br />
All tickets come either via Email sent to [mailto:researchdesk@middlebury.edu researchdesk@middlebury.edu] or from information entered into the [http://middlebury.demo.libanswers.com/ask Email a Librarian Form]. New tickets will appear in the LibAnswers dashboard <br />
and will also be forwarded to the appropriate librarians. All tickets, including closed tickets, <br />
are stored in Answers > Tickets.<br />
<br />
The expectation is that before the end of each shift, the librarian on duty will make sure that all questions in the dashboard have been addressed, i.e., “New” questions have been claimed and any questions where the patron has responded to a follow-up are not languishing.<br />
<br />
A history of Questions and Answers is preserved (under ''Answers --> Tickets'') and statistics are generated automatically.<br />
<br />
Librarians can also answer questions that have come in through web form, chat, text, or twitter from the same place.<br />
<br />
At least once each week, Carrie will check the Spam folder for any messages that were mistakenly labeled as spam and should have been answered.<br />
<br />
=== Answering tickets ===<br />
<br />
When you log in to LibAnswers you will see at the top of the screen the word Dashboard with a number to the left of it. This represents the number of non-closed tickets. Scroll to the bottom of the dashboard screen to see any such tickets. Tickets can have a status of '''New''', '''Open''', '''Pending''', or '''Closed'''. <br />
<br />
'''Note:''' Clicking on '''Administrative Announcement''' toggles whether or not this introductory text is displayed.<br />
<br />
By default, the dashboard displays all non-closed tickets. By clicking on a ticket, you will claim it. (A message appears at the top of the screen saying "You have claimed this question.") You can also claim a ticket by replying to it from your email account -- if you are the first person to reply to a ticket, you have claimed it. If you claim a ticket by mistake, simply open the ticket and click '''Unclaim''' next to your name. Once a ticket is claimed, subsequent attempts to claim/answer it by other librarians will be rejected by the system so the patron does not receive two answers.<br />
<br />
By default, the ticket will open on the '''Create a Reply''' tab. The other tabs available are '''Post an Internal Note''' and '''Assign/Transfer'''.<br />
<br />
==== Create a Reply ====<br />
<br />
To '''Create a Reply''', compose your response in the text editor provided. Below the text editor box are options to attach a '''File''' or '''Add Links''' to your reply. The '''Add Links''' option allows you to enter a Title and a URL for up to 5 links.<br />
<br />
If you believe you have completely answered a ticket, choose '''Submit as closed.''' If the patron replies, the ticket will be re-opened and you will receive an email. <br />
<br />
If you are waiting for a reply from the patron in order to proceed with answering, choose '''Submit as Pending.'''<br />
<br />
There are also buttons for '''Save Draft''', '''Preview Email''', and '''Cancel'''.<br />
<br />
==== Post an Internal Note ====<br />
<br />
Internal Notes appear in a grey box below the text of the ticket:<br />
<br />
Changes to the status of a ticket will also appear here, in the same format:<br />
<br />
==== Assign/Transfer ====<br />
<br />
Use this tab to transfer ownership of a ticket to another librarian. S/he will receive an email <br />
stating that the ticket has been assigned to them. <br />
<br />
To pass on a question to another department or staff member, simply reply to the original <br />
ticket letting the patron know you are forwarding the question to ____, and cc the relevant <br />
department. That department will now be able to reply to and receive all further responses to <br />
the ticket.<br />
<br />
If the question requires forwarding to Special Collections, reply to the original ticket, and CC: <br />
specialcollections@middlebury.edu. SC will then forward the original ticket to <br />
specialcollections@midd with the message "Got It." SC will then reply to the original ticket <br />
(don't cc the patron, or the patron will receive a duplicate email) as normal.<br />
If you would like to email all librarians, email librarians@middlebury.edu. If it is relevant, make <br />
sure to CC: Kellam Ayres or the Academic Technologists.<br />
<br />
== Procedures for text ==<br />
<br />
*Advice on how to text a librarian is at [http://go.middlebury.edu/askus go/askus]. &nbsp;<br />
*When a text is received, a message will be sent to the emails of librarians who get notified of reference emails.<br />
*If a librarian is currently on duty when a text is received, that librarian should respond.<br />
*If no librarian is on duty, members of the Reference and Instruction Workgroup who aren’t required&nbsp;to spend a significant proportion of their time on outside work (eg, cataloging) should try to&nbsp;respond first.<br />
*To respond to a text use the LibAnswers Dashboard ([http://go.middlebury.edu/libchat LibAnswers Dashboard]).<br />
*Record interactions in [http://go.middlebury.edu/refstats RefStats Form].<br />
*If a question needs to be referred to Circ, send the patron Circ's email/phone number so that they can easily contact them.<br />
<br />
== When a substitute is needed ==<br />
<br />
*When you need a substitute: 1) Write to researchdesk@middlebury.edu. Usually, we offer to trade. 2) When a sub is found, write again to tell other librarians the shift is covered, and update the calendar so that the sub has the shift on his/her calendar and so that other librarians know who is responsible for the shift. Here's how to get to the calendar: [http://sites.middlebury.edu/acss/2014/09/05/reference-email-and-calendar-clarifications/ Reference email and calendar clarifications]. 3) If some time passes and there are no responses, write to the group again.<br />
*If you are sick (last-minute), try to find a sub yourself.<br />
**If you are not able to find a sub and it's a weekend, alert circulation ([mailto:library_circulation@middlebury.edu library_circulation@middlebury.edu], xt. 5494) so that questions can be directed to the Reference email or text message service.<br />
*If you are not well enough to follow all of the above steps, write to researchdesk@middlebury.edu. Someone on the list will make sure that your shift is covered.<br><br />
<br />
== Communication of changes in reference hours ==<br />
<br />
In August, September, December, January, February, May, June, we need to communicate changes in our reference hours. &nbsp;This includes updating content of&nbsp;signs and web pages, and notifying circulation desk staff.<br />
<br />
*[http://go.middlebury.edu/askus go/askus]: Librarians with permissions may sign in to edit this page. &nbsp;There are two versions (nodes) of the same page. This allows us to change the text ahead of time -- we can set dates of publication for each page. The content that needs to be updated is the “Find Us in Person” section. &nbsp;<br />
*Signs around the library: The signs (Word documents) are are in middfiles:&nbsp;:\Library_Reference\Signs_Schedules_Posters\ (see Reference Service Hours_small_Summer.doc, Interim Ref sign languages.doc, Interim Ref sign.doc, etc.). &nbsp;Send revised sign to Joseph. Ask him to print and display at these locations: Circ Desk, Ref Desk, Info Desk, bulletin boards (and if he’s willing to increase the size, in stairwells too).<br />
*[http://go.middlebury.edu/askus Research Help Hours]: Librarians with permissions may sign in to midd google docs. Click on “Calendar” in the upper left. Consult ref schedule for coming term. Make a recurring event for each afternoon and evening that we provide ref coverage (for example, Mondays 1-5 pm from June 15-Aug 15). Enter this description for each event: “Find us at the Reference Desk on the main floor of Davis Family Library. Or, phone or email: 802.443.5496, researchdesk@middlebury.edu.” When all hours have been entered, review each week against ref schedule to be sure Google calendar is accurate. For example, we don’t have ref hours during midterm recess in October, Thanksgiving in November, during spring break, etc.<br />
*Circulation Desk Staff: &nbsp;Notify Circ Desk Staff through [http://blogs.middlebury.edu/circservices/ Circulation Services Blog].<br />
<br />
== Protocols ==<br />
* Questions from Middlebury College students, faculty and staff receive the highest priority.<br><br />
* Questions from the media: If you’re asked by a reporter to speak on behalf of the college or the library, consult a director. If it’s an outside media organization, you’ll probably need to redirect the request to the [http://www.middlebury.edu/offices/administration/communications/561861 Media Relations contact at the Communications Office]. If it’s a campus publication, you and your director will be able to figure out who is the best spokesperson.<br />
<br />
[[Category:Reference]]<br />
[[Category:Librarians]]</div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=Reference_Duty_Procedures_%26_Information&diff=39184Reference Duty Procedures & Information2019-08-07T20:31:34Z<p>Terry Simpkins: </p>
<hr />
<div>This is primarily documentation for Librarians. <br />
<div style="background-color: transparent;"><br />
<br> <br />
<br />
== When and where do we provide reference coverage? ==<br />
<br />
*See [http://go.middlebury.edu/askus go/askus]. In general:<br>--On Sunday-Wednesday from midday and in the evening, and Thursday and Friday from middday, librarians have&nbsp;scheduled shifts at the Research Desk. Shifts will vary based on time of year and level of need. <br>--On weekday mornings and on days when there are no scheduled reference shifts (eg, intersession),&nbsp;librarians should respond to reference email messages and calls to the reference line. &nbsp;<br>--Outside of normal working hours (eg, Saturdays), librarians may respond to reference&nbsp;email questions. &nbsp;This is not required, but it is appreciated since many questions are time-sensitive. &nbsp;Grab a candy from Carrie's office for every weekend question you answer! :)<br />
*We ask Circulation Desk staff to refer research questions to us by phone or email at any hour. &nbsp;Circ&nbsp;staff also are welcome to walk researchers to our offices in person.<br />
*If the research desk phone line (443.5496) rings in your office, your phone display will read, "for Reference Desk." Please answer the call. It will only ring in your office if the research desk is closed or otherwise unavailable. Calls to the research desk line (443.5496) first ring at the Research Desk for 10 seconds (if the research desk phone is signed in to the "hunt group"). Then, the call is forwarded to all research desk librarians' phones for 10 seconds (this must be set up for individuals by ITS). After 10 seconds, the call is forwarded to 5494 (circ) and rings there for 10 seconds. If no one picks up at circ then the library is probably closed and the call is forwarded to a voicemail recording with no voicemail box. The voicemail recording says: "Hello, you have reached the Davis Family Library Research Desk. We’re sorry we can’t answer your call right now. For Research Desk hours and for answers to common research questions, please visit go.middlebury.edu/askus, or try calling us again at another time." (Note: The PIN for the research desk voicemail is stored in Librarian Confidential.]<br />
*The reference email account (login: refdesk@middlebury.edu, aliases for handouts and documentation: researchdesk@middlebury.edu, rdesk@middlebury.edu) forwards to librarians who provide reference&nbsp;assistance.<br />
*The “Ask a Librarian” form on the library home page sends email to the reference email account. &nbsp;<br />
*“Text a Librarian” (text us at 802.546.0054) forwards to the LibAnswers system, and librarians who provide reference assistance each have a LibAnswers username and password.<br />
<br />
== Who provides reference coverage? ==<br />
<br />
*All librarians are invited to provide reference coverage, in person and virtual.<br />
*Members of the Research and Instruction (R&amp;I) Workgroup generally take at least two weekly shifts. All librarians who work at the Research Desk participate in Sunday and weeknight rotations. Members of the Research and Instruction (R&amp;I) Workgroup generally take on more Sundays/weeknights than other librarians.<br />
<br />
== How is the schedule set? ==<br />
<br />
*Brenda and Carrie review statistics approximately one month before the beginning of each term (see&nbsp;[https://docs.google.com/a/middlebury.edu/document/d/1QnhfSabxVWesfrBb0hJdR2KG8rsQo1VONO7JH8IgdUU/edit?hl=en# Liaisons &amp; Librarians Calendar]). &nbsp;Any proposed changes to the schedule are brought to the R&amp;I&nbsp;Workgroup for discussion.<br />
*Shifts are assigned and updated using the Outlook calendar called "Research Desk Calendar."<br />
**First-time access to "Research Desk Calendar": For the name, type “Research Desk Calendar” and follow the relevant instructions for opening a shared calendar: [https://support.office.com/en-us/article/Open-another-persons-Exchange-Calendar-2257f515-408f-48ea-9363-11d0d5848c77?ui=en-US&rs=en-US&ad=US Outlook 2010 and 2013 (Windows) Instructions], [http://mediawiki.middlebury.edu/wiki/LIS/How_to_setup_Outlook_2011_to_send_and_receive_e-mail#Add_Shared_Calendars Outlook 2011 (Mac) Instructions], or in OWA (Webmail), click Calendar on the left, then at the top, click Share>Add Calendar.<br />
*Brenda asks librarians for scheduling preferences, then assigns shifts, following these instructions:<br />
#Create the recurring shift in the calendar.<br />
#Send the invitation to the librarian.<br />
#Reopen the invitation for specific dates ("open this occurrence") and cancel for: a) times when we're not staffing the desk for example October break and the spring symposium, b) times when librarian has a planned absence.<br />
#Assign trades for shifts when librarians have planned absences.<br />
#Review the Reference calendar; double-check to be sure there are no missing shifts or double shifts.<br />
#Print out the calendar in monthly view, ask Carrie to proofread. When the schedule has been confirmed, give the print-out to Amy so that Amy can add it to the Research Desk google calendar.<br />
*The schedule is tied to the [http://go.middlebury.edu/cal?academic academic calendar], with no service scheduled during intersessions and other breaks. Specifically, in the fall semester, there is NO service scheduled for the following: daytime Sunday of October break, daytime Monday and Tuesday of October break (however, we DO schedule service for evening Tuesday of October break), evening Tuesday of Thanksgiving break, daytime or evening Wednesday-Sunday of Thanksgiving break. During winter and spring: no service scheduled for winter recess, Winter Carnival, spring break or the spring student research symposium. Also, no service when the library is closed; see [http://go.middlebury.edu/hours Library Hours] for current hours, and [[Guidelines for setting library hours]] for future. Summer reference hours begin the Sunday afternoon at the start of 6-week language schools and end on the Wednesday before Commencement. Fall reference hours begin the Sunday afternoon before classes start (if starting on a Monday - verify library hours) and end on the last weekday of exam period. Winter reference hours begin on the first day of classes and end on the last day of classes. Spring reference hours begin on the first day of classes and end on the last weekday of exam period.<br />
*The desk will be closed during weather emergencies and in other extreme circumstances. In these situations: a) librarians should plan to be available for virtual reference, b) Carrie will notify staff at the Circulation Desk, and c) Carrie will put up a sign directing questions to virtual reference options.<br />
<br />
== Where is the schedule posted? ==<br />
<br />
*After the schedule for each term is set, Amy enters the hours in the the “Research Help” google calendar. Then, Amy asks Carrie to proofread the google calendar.<br />
*Before the beginning of each term: a) Amy updates the “Research help” signs that list research desk hours for the upcoming term, sends the signs to Janine and asks Janine to post them at circ desk and on bulletin boards around the library; and b) Carrie notifies Circulation Desk of research desk hours for the coming term (for example: [http://sites.middlebury.edu/circservices/2016/01/11/research-librarians-on-duty/ Research Librarians On Duty]).<br />
*Before the beginning of intersessions in June and August, a) Amy updates the “Research help” signs that tell researchers how to contact a librarian, sends the signs to Janine and asks Janine to post them at circ desk and on bulletin boards around the library; and b) Carrie tells Circulation Desk how to contact a librarian (for example: [http://sites.middlebury.edu/circservices/2016/06/02/research-desk-during-intersession-2/ Research Desk during intersesssion].<br />
<br />
<br />
<br />
== Procedures for in-person shifts ==<br />
<br />
*Sign: Put away the "Research Desk Hours" sign and replace it with the "Research Questions?" sign (stored under the desk). Put your name in the nameplate holder. <br />
*Pencils: Check the pencil holders and refill as needed (pencils are in the drawer). <br />
*Computer: There is a monitor, a collection of cables, a keyboard and a mouse at the desk. You may use your own laptop with the monitor at the desk; just connect the necessary cables. If you use your own laptop, you may wish to change the settings so that students can view the laptop while you view the free-standing monitor. Try these steps, with laptop open: 1) Right-click on desktop, 2) Select Graphics Properties, 3) Select: Dual Display Clone, 4) Select: Primary > Notebook, 5) Select: Secondary > Digital Display. <br />
**The cable labelling is, hopefully, self-explanatory, with perhaps the following exceptions: <br />
***KEYBOARD/MOUSE = plug into laptop <br />
***MOUSE-->KEYBOARD = mouse cable that should remain plugged into the keyboard USB port (this reduces the # of cables we need to plug into our laptops by 1) <br />
**There are 2 display cables, 1 each for HDMI and mini USB ports.&nbsp; You only need to use one of these, depending on the ports you have on your machine <br />
**There are also 2 charging cables, 1 each for PC and Mac.&nbsp; Again, choose the one appropriate one for your machine <br />
<br />
[[File:Cables.jpg|center|371x494px|Cables.jpg]]<br />
<br />
*Phone: At the beginning of the first shift of the day/evening, change the phone settings to ring audibly. At the end of the last shift of the day/evening, change the phone settings back. <br />
*:--To change reference phone to an audible ring, press the button along the left side of the display screen labeled "Hunt Group." When the phone is signed in to the hunt group, the button is illuminated. Calls to x5496 will will first ring the phone at the research desk for 10 seconds, then ring phones in research desk librarians offices, then ring at the circulation desk. If no one picks up at the circulation desk, the call will go to a message that invites people to call again at another time or visit the go/askus/ page. <br />
*:--To silence reference phone, press the "Hunt Group" button again. When the phone is logged out of the hunt group, the button is not illuminated. Calls to x5496 won't ring the phone at the research desk. They will first ring phones in research desk librarians offices for 10 seconds, then at the circulation desk. If no one picks up at the circulation desk, the call will go to a message that invites people to call again at another time or visit the go/askus/ page. <br />
<br />
*All shifts: When you are on duty, you are the person responsible for in-person questions at the reference desk and questions received via chat, email and phone. So log in to LibAnswers ([http://go.middlebury.edu/libanswers go/libanswers/]), sign in to LibChat (see instructions below), listen for calls to x5496. <br />
*If you have the first shift of the day, or the evening shift, consider saying hello to the staff at the circulation desk and&nbsp;the HelpDesk at the beginning of your shift. This is especially useful at the beginning of the term, when there are new student workers. &nbsp;Tell the students at both desks that they can refer research questions to you, and ask them if there are any outstanding issues (eg, broken printers) that you should be aware of. &nbsp; <br />
*When you begin your shift, check the LibAnswers Dashboard. Respond to any questions that haven't yet been claimed. <br />
*Also, check the walkup stations for pencils and scrap paper. Refill as needed. Pencils are in the Research Desk drawer. Paper is at the Info Desk. <br />
*At certain times of the year, consider putting out the candy bowl and the candy sign. This is up to you, and it's pretty informal. We don't want the candy bowl out all the time (it's more noticeable if it's not always there). Candy bowl, candy (if available), and candy sign are outside Carrie's office (LIB209) in the "Ask a librarian" file cabinet. <br />
*Mornings and other times outside scheduled coverage: If you are available to assist users, please consider leaving your door open, logging onto LibChat and turning on your ceiling light. <br />
*Consult [http://go.middlebury.edu/rdm Librarians Confidential] for passwords. <br />
*Record interactions in [http://go.middlebury.edu/refstats RefStats Form]. <br />
*All shifts, sign off LibChat at end of shift <br />
*Last shift of the day, and evening shift: Put away the "Research Questions?" sign and replace it with the "Research Desk Hours" sign (stored under the desk).<br />
<br />
== Procedures for LibChat ==<br />
<br />
*To sign in to chat: click the red "You are signed out" button<br />
*:-Chat will open in a new window/tab; button will change to green "You are signed in"<br />
<br />
*In Chat window, you can enable sounds, desktop notifications, and LibAnswers ticket notifcations using the buttons at the top of the Chat Activity window<br />
*To claim a new chat, click the "Answer" button on a new chat (orange bar)<br />
*:-Chats in progress will show as green in the activity window<br />
<br />
*In the upper right of the chat window, you can set yourself as away (stay connected, but no new notifications or chats will come to you) or Go OFFLINE<br />
*Under Monitored Departments, click the colored circle next to a department to toggle whether you are monitoring (green) or not monitoring (red)<br />
*:-Monitoring means you will receive notifications and others can transfer chats to you <br />
<br />
*Under Operators Online, click another librarian's name to start an internal chat with them, or the Group Chat in the upper-right to start a chat with everyone online<br />
<br />
== Procedures for email ==<br />
<br />
All tickets come either via Email sent to [mailto:researchdesk@middlebury.edu researchdesk@middlebury.edu] or from information entered into the [http://middlebury.demo.libanswers.com/ask Email a Librarian Form]. New tickets will appear in the LibAnswers dashboard <br />
and will also be forwarded to the appropriate librarians. All tickets, including closed tickets, <br />
are stored in Answers > Tickets.<br />
<br />
The expectation is that before the end of each shift, the librarian on duty will make sure that all questions in the dashboard have been addressed, i.e., “New” questions have been claimed and any questions where the patron has responded to a follow-up are not languishing.<br />
<br />
A history of Questions and Answers is preserved (under ''Answers --> Tickets'') and statistics are generated automatically.<br />
<br />
Librarians can also answer questions that have come in through web form, chat, text, or twitter from the same place.<br />
<br />
At least once each week, Carrie will check the Spam folder for any messages that were mistakenly labeled as spam and should have been answered.<br />
<br />
=== Answering tickets ===<br />
<br />
When you log in to LibAnswers you will see at the top of the screen the word Dashboard with a number to the left of it. This represents the number of non-closed tickets. Scroll to the bottom of the dashboard screen to see any such tickets. Tickets can have a status of '''New''', '''Open''', '''Pending''', or '''Closed'''. <br />
<br />
'''Note:''' Clicking on '''Administrative Announcement''' toggles whether or not this introductory text is displayed.<br />
<br />
By default, the dashboard displays all non-closed tickets. By clicking on a ticket, you will claim it. (A message appears at the top of the screen saying "You have claimed this question.") You can also claim a ticket by replying to it from your email account -- if you are the first person to reply to a ticket, you have claimed it. If you claim a ticket by mistake, simply open the ticket and click '''Unclaim''' next to your name. Once a ticket is claimed, subsequent attempts to claim/answer it by other librarians will be rejected by the system so the patron does not receive two answers.<br />
<br />
By default, the ticket will open on the '''Create a Reply''' tab. The other tabs available are '''Post an Internal Note''' and '''Assign/Transfer'''.<br />
<br />
==== Create a Reply ====<br />
<br />
To '''Create a Reply''', compose your response in the text editor provided. Below the text editor box are options to attach a '''File''' or '''Add Links''' to your reply. The '''Add Links''' option allows you to enter a Title and a URL for up to 5 links.<br />
<br />
If you believe you have completely answered a ticket, choose '''Submit as closed.''' If the patron replies, the ticket will be re-opened and you will receive an email. <br />
<br />
If you are waiting for a reply from the patron in order to proceed with answering, choose '''Submit as Pending.'''<br />
<br />
There are also buttons for '''Save Draft''', '''Preview Email''', and '''Cancel'''.<br />
<br />
==== Post an Internal Note ====<br />
<br />
Internal Notes appear in a grey box below the text of the ticket:<br />
<br />
Changes to the status of a ticket will also appear here, in the same format:<br />
<br />
==== Assign/Transfer ====<br />
<br />
Use this tab to transfer ownership of a ticket to another librarian. S/he will receive an email <br />
stating that the ticket has been assigned to them. <br />
<br />
To pass on a question to another department or staff member, simply reply to the original <br />
ticket letting the patron know you are forwarding the question to ____, and cc the relevant <br />
department. That department will now be able to reply to and receive all further responses to <br />
the ticket.<br />
<br />
If the question requires forwarding to Special Collections, reply to the original ticket, and CC: <br />
specialcollections@middlebury.edu. SC will then forward the original ticket to <br />
specialcollections@midd with the message "Got It." SC will then reply to the original ticket <br />
(don't cc the patron, or the patron will receive a duplicate email) as normal.<br />
If you would like to email all librarians, email librarians@middlebury.edu. If it is relevant, make <br />
sure to CC: Kellam Ayres or the Academic Technologists.<br />
<br />
== Procedures for text ==<br />
<br />
*Advice on how to text a librarian is at [http://go.middlebury.edu/askus go/askus]. &nbsp;<br />
*When a text is received, a message will be sent to the emails of librarians who get notified of reference emails.<br />
*If a librarian is currently on duty when a text is received, that librarian should respond.<br />
*If no librarian is on duty, members of the Reference and Instruction Workgroup who aren’t required&nbsp;to spend a significant proportion of their time on outside work (eg, cataloging) should try to&nbsp;respond first.<br />
*To respond to a text use the LibAnswers Dashboard ([http://go.middlebury.edu/libchat LibAnswers Dashboard]).<br />
*Record interactions in [http://go.middlebury.edu/refstats RefStats Form].<br />
*If a question needs to be referred to Circ, send the patron Circ's email/phone number so that they can easily contact them.<br />
<br />
== When a substitute is needed ==<br />
<br />
*When you need a substitute: 1) Write to researchdesk@middlebury.edu. Usually, we offer to trade. 2) When a sub is found, write again to tell other librarians the shift is covered, and update the calendar so that the sub has the shift on his/her calendar and so that other librarians know who is responsible for the shift. Here's how to get to the calendar: [http://sites.middlebury.edu/acss/2014/09/05/reference-email-and-calendar-clarifications/ Reference email and calendar clarifications]. 3) If some time passes and there are no responses, write to the group again.<br />
*If you are sick (last-minute), try to find a sub yourself.<br />
**If you are not able to find a sub and it's a weekend, alert circulation ([mailto:library_circulation@middlebury.edu library_circulation@middlebury.edu], xt. 5494) so that questions can be directed to the Reference email or text message service.<br />
*If you are not well enough to follow all of the above steps, write to researchdesk@middlebury.edu. Someone on the list will make sure that your shift is covered.<br><br />
<br />
== Communication of changes in reference hours ==<br />
<br />
In August, September, December, January, February, May, June, we need to communicate changes in our reference hours. &nbsp;This includes updating content of&nbsp;signs and web pages, and notifying circulation desk staff.<br />
<br />
*[http://go.middlebury.edu/askus go/askus]: Librarians with permissions may sign in to edit this page. &nbsp;There are two versions (nodes) of the same page. This allows us to change the text ahead of time -- we can set dates of publication for each page. The content that needs to be updated is the “Find Us in Person” section. &nbsp;<br />
*Signs around the library: The signs (Word documents) are are in middfiles:&nbsp;:\Library_Reference\Signs_Schedules_Posters\ (see Reference Service Hours_small_Summer.doc, Interim Ref sign languages.doc, Interim Ref sign.doc, etc.). &nbsp;Send revised sign to Joseph. Ask him to print and display at these locations: Circ Desk, Ref Desk, Info Desk, bulletin boards (and if he’s willing to increase the size, in stairwells too).<br />
*[http://go.middlebury.edu/askus Research Help Hours]: Librarians with permissions may sign in to midd google docs. Click on “Calendar” in the upper left. Consult ref schedule for coming term. Make a recurring event for each afternoon and evening that we provide ref coverage (for example, Mondays 1-5 pm from June 15-Aug 15). Enter this description for each event: “Find us at the Reference Desk on the main floor of Davis Family Library. Or, phone or email: 802.443.5496, researchdesk@middlebury.edu.” When all hours have been entered, review each week against ref schedule to be sure Google calendar is accurate. For example, we don’t have ref hours during midterm recess in October, Thanksgiving in November, during spring break, etc.<br />
*Circulation Desk Staff: &nbsp;Notify Circ Desk Staff through [http://blogs.middlebury.edu/circservices/ Circulation Services Blog].<br />
<br />
== Protocols ==<br />
* Questions from Middlebury College students, faculty and staff receive the highest priority.<br><br />
* Questions from the media: If you’re asked by a reporter to speak on behalf of the college or the library, consult a director. If it’s an outside media organization, you’ll probably need to redirect the request to the [http://www.middlebury.edu/offices/administration/communications/561861 Media Relations contact at the Communications Office]. If it’s a campus publication, you and your director will be able to figure out who is the best spokesperson.<br />
<br />
[[Category:Reference]]<br />
[[Category:Librarians]]</div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=File:Cables.jpg&diff=39183File:Cables.jpg2019-08-07T20:29:17Z<p>Terry Simpkins: </p>
<hr />
<div></div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=Find_Music&diff=38484Find Music2018-11-20T20:00:00Z<p>Terry Simpkins: </p>
<hr />
<div>{| cellspacing="1" cellpadding="1" border="1" style="width: 633px; height: 661px;"<br />
|-<br />
|<br />
'''If you want to...'''<br />
<br />
| '''Try this first...<br>'''<br />
| '''If that doesn’t work, try...<br>'''<br />
|-<br />
|<br />
Begin research on a music topic.<br><br />
<br />
|<br />
[http://go.middlebury.edu/summon Summon] will pull results from across our many online databases, as well as from the library’s own collection. You can narrow your results to limit to peer-reviewed journals, exclude newspaper articles, find recordings, etc.<br><br />
<br />
|<br />
<br> [http://guides.middlebury.edu/music Music Research Guide]<br />
<br />
[http://guides.middlebury.edu/libraryquickguide Midd Libraries Quick Guide]<br />
<br />
[http://go.middlebury.edu/askus go/askus]<br>Ask a librarian! Any of our librarians can help you get started. For in-depth assistance with music research, contact [mailto:tsimpkin@middlebury.edu Terry Simpkins 802-443-5045]<br><br />
<br />
|-<br />
|<br />
Listen to something... now<br><br />
<br />
|<br />
<br> [http://go.middlebury.edu/naxos go/naxos] - Naxos Music Library<br>[https://search.alexanderstreet.com/music-performing-arts Music Online] - includes classical, world, jazz music from Alexander Street Press<br />
<br />
These are two streaming music services that the library subscribes to.<br><br />
<br />
|<br />
<br> If neither database has what you want, try searching the library’s CD collection (see below).<br />
<br />
|-<br />
|<br />
<br> Find a pop (or rock, jazz, blues, etc.) music CD in the library<br />
<br />
|<br />
<br> [http://go.middlebury.edu/midcat MIDCAT (go/midcat)]<br>[http://go.middlebury.edu/midcat MIDCAT], the library’s traditional catalog, gives good search results if you’re looking for something specific in Middlebury’s collection. A simple keyword search may work, or, better yet, use the “author” search for musicians and bands, or a “title” search for a specific CD title. You can also select “Music Recordings” from the drop-down menu to limit your results even more.<br />
<br />
Once you've found what you're looking for, [http://mediawiki.middlebury.edu/wiki/LIS/General_Borrowing_Information details about our borrowing policies] are available here.<br><br />
<br />
<br><br />
<br />
<br><br />
<br />
|<br />
<br> [http://go.middlebury.edu/summon Summon (go/summon)]<br />
<br />
[http://go.middlebury.edu/summon Summon] also works well, but you may get more results than you really need.<br />
<br />
For best results finding only items physically in the library, use the [http://middlebury.summon.serialssolutions.com/advanced “Advanced Search”] screen and choose “Show only: Items in the library catalog (mostly print and physical material).” You can also limit by format: Music Recording, Music Score, Book/eBook, are probably the 3 most useful ones.<br><br />
<br />
|-<br />
|<br />
<br> Find a classical music CD or printed music in the library<br />
<br />
|<br />
Classical music can be difficult to locate in library catalogs. [http://go.middlebury.edu/midcat MIDCAT] may provide better search results if you’re looking for something specific in our collection. A simple keyword search may work, or, better yet, use the “author” search for musicians and bands, or a “title” search for a specific CD title.<br><br />
<br />
|<br />
<br> [http://go.middlebury.edu/summon Summon (go/summon)]<br>[http://go.middlebury.edu/midcat MIDCAT (go/midcat)]<br />
<br />
Both [http://go.middlebury.edu/summon Summon] and [http://go.middlebury.edu/midcat MIDCAT] will work better the more specific you can be with your search. For example, if you search for “Mozart and sonata” you will probably get more results than are useful. If you can use an opus, work, or composer’s number in your search (such as “Mozart and sonata and 545”) and limit to a specific format, you’ll get better results.<br />
<br />
<br><br />
<br />
[http://go.middlebury.edu/askus go/askus]<br>A librarian will be glad to help you with a search strategy!<br />
<br />
<br><br />
<br />
[http://go.middlebury.edu/grovemusic go/grovemusic]<br>Oxford Music Online, containing ''The New Grove Encyclopedia of Music'' can help find opus, work, and/or composer numbers for most composers.<br><br />
<br />
|-<br />
|<br />
<br> Still need help?<br />
<br />
|<br />
<br><br />
<br />
|<br />
<br> [http://go.middlebury.edu/illiad go/ill]<br>ILL allows items to be requested from other libraries across the country.<br />
<br />
[http://go.middlebury.edu/requests go/requests]<br>Feel free to ask us to buy something.<br />
<br />
[http://go.middlebury.edu/askus go/askus]<br>Don’t forget: librarians are very good at helping you find the resources you need.<br><br />
<br />
|}<br />
<br />
<br><br />
<br />
<br></div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=Local_Procedures_for_All_Types_of_E_Resources&diff=34418Local Procedures for All Types of E Resources2016-04-08T14:30:05Z<p>Terry Simpkins: /* Electronic books */</p>
<hr />
<div>[[Specific Formats|&lt;&lt; Back to Specific Formats]]<br>[[Cataloging|&lt;&lt; Back to Cataloging]] <br />
<br />
=== Sound &amp; Video Discs That Accompany Books ===<br />
<br />
'''''CD-ROMs &amp; DVD-ROMs '' ''' <br />
<br />
Bibliographic record: <br />
<br />
*Add [[006/007 Fields for Electronic Resources|006, 007]] <br />
*Check 300 field: <br />
**if item is in separate container so that it will be shelved separately, the field should include: '''$e 1 CD-ROM (4 &amp; ½ in.) '''or '''$e 1 DVD-ROM (4 &amp; ½ in) '''[Note: Recent AACR2 change allows use of "conventional terminology" for electronic resources. This does NOT include CDs and DVDs. See examples below.] <br />
**If item is in pocket, add 500 note with wording such as: '''Includes CD-ROM in pocket. ''' <br />
*Check 538 field for wording lsuch as: '''System requirements for accompanying CD-ROM [or DVD-ROM]: '''...<br />
<br />
Physical item: see [[Accompanying Materials|Procedures for accompanying materials]]<br> <br />
<br />
'''''Audio CDs '' ''' <br />
<br />
Bibliographic record: <br />
<br />
*Add [[006/007 for Sound Recordings|006, 007]] <br />
*Check 300 field <br />
**If item is in a separate case so that it will be shelved separately, the field should include: '''$e 1 sound disc (4 &amp; ½ in.) '''(Must use "sound disc," not "CD") <br />
**If item is in pocket, add 500 note with wording such as: '''Includes CD in pocket. '''<br />
<br />
Physical item: see [[Accompanying Materials|Procedures for accompanying materials]] <br />
<br />
'''''DVDs '' ''' <br />
<br />
Bibliographic record: <br />
<br />
*Add [[006/007 for Videos & DVDs|006, 007]] <br />
*Check 300 field <br />
**if item is in separate container so that it will be shelved separatelyshould include: '''$e 1 videodisc (4 &amp; ½ in.) '''(Must use "videodisc," not "DVD.") <br />
**If item is in pocket, add 500 note with wording similar to '''Includes DVD in pocket. '''<br />
<br />
Physical item: see [[Accompanying Materials|Procedures for accompanying materials]]<br> <br />
<br />
----<br />
<br />
=== Electronic Journals ===<br />
<br />
*Add [[006/007 Fields for Electronic Resources|006, 007]] <br />
*Add 538 '''Mode of access: World Wide Web ''' <br />
*Add 856 <br />
**Choose appropriate indicators <br />
***'''40 '''Resource described by bib record <br />
***'''41 '''Version of resource described <br />
***'''42 '''Related resource (like TOC, abstract, etc.) <br />
**Add '''$u '''with URL <br />
**Add '''$3 online resource [vol./years] '''<br />
<br />
*If title is part of a database set, like Project Muse or JSTOR, we sometimes add a 730 or a 440. <br />
*Check the ''Type ''code in the fixed fields to make sure it is '''a ''' <br />
*Create an item record without a barcode number and then add the following information: <br />
**location: '''mep '''(electronic journal) <br />
**material code: '''53 '''(electronic journal) <br />
**call no.: use LC call number with suffix '''e '''(for electronic journals) <br />
**enumeration: fill in appropriate volumes or year<br />
<br />
----<br />
<br />
=== Electronic books<br><br> ===<br />
<br />
Bib record differs slightly depending on whether the book is 'born digital' or is an exact reproduction of the print (maintains pagination, etc.)<br><br>Bibliographic record: <br> <br />
<br />
*Type of record: '''a''' (language material, i.e., monograph) If using OCLC record that codes as type '''m''', change to '''a''' in Millennium leader field <br />
*Fixed field dates &amp; country (reproductions) code for original print <br />
*008 field File Type: '''o '''online (or '''q '''direct access, e.g. DVD-ROM)<br />
*Add [006/007 Fields for Electronic Resources|006 &amp; 007]] <br />
*020: ISBN of electronic version <br />
*260 (reproductions): code for original print <br />
*530 (if applicable): '''Also available in print.''' <br />
*533 (if applicable, i.e., electronic book is an exact reproduction of print). Example from Netlibrary record below: <br />
**'''$a Electronic reproduction. $b Boulder, Colo.&nbsp;:$c Netlibrary, $d 2000. $n Available via World Wide Web. $n Access may be limited to subscribers. $n System requirements: Adobe Acrobat reader.''' <br />
*710 (if applicable): Corporate author for electronic vendor <br />
**'''$aNetLibrary, Inc.''' <br />
*776 (reproduction): optional, allows info/access about original print ed. with ISBN and OCLC number <br />
**'''$c Original $z0664256716 $w (OCoLC) 41086743''' <br />
*Check indicators of 856 to meet current guidelines (see above, or check [http://www.oclc.org/oclc/bib/856.htm OCLC's 856 guidelines ]) <br />
**'''40 '''= Resource described <br />
**'''41 '''= Version of resource <br />
**'''42 '''= Related resource <br />
*Verify that the URL is in $u field, not $a <br />
*Add '''$3 online resource '''(Millennium already adds 'Connect to' <br />
*If 856 links to significant resource, create an item record without a barcode and with add the following information: <br />
**location: '''meb '''(electronic book); '''mer '''(electronic resource) <br />
**material code: '''51 '''(electronic book); '''54 '''(electronic reference) <br />
**call no.: add suffix '''eb '''for electronic books<br />
<br />
<br> <br />
<br />
----<br />
<br />
=== Print monographs with 856 for electronic version or related resource ===<br />
<br />
Bibliographic record:<br />
<br />
*Type of record: '''a''' (language material, i.e., monograph)<br />
*Add [[006/007 Fields for Electronic Resources|006 &amp; 007]] only if the 856 links to resource being described or a portion of it. For example:<br />
**Electronic version of resource<br />
**Supplement<br />
*Do not add 006 or 007 if the 856 links to related resources not being described by the bib record. For example:<br />
**Table of contents<br />
**Publisher's web page<br />
*Check indicators of 856 to meet current guidelines (see above, or check [http://www.oclc.org/oclc/bib/856.htm OCLC's 856 guidelines ])<br />
**'''40 '''= Resource described<br />
**'''41 '''= Version of resource<br />
**'''42 '''= Related resource<br />
*Check that URL is in $u field, not $a<br />
*Add '''$3 online resource '''or '''$3 online version '''or '''$3 related resource '''(Millennium automatically inserts 'Connect to')<br />
*If 856 links to significant resource, create an item record without a barcode and with add the following information:<br />
**location: '''meb '''(electronic book); '''mer '''(electronic resource)<br />
**item type: '''51 '''(electronic book); '''54 '''(electronic reference)<br />
<br />
----<br />
<br />
=== Electronic PDF documents ===<br />
<br />
*Catalog as for electronic books <br />
*Fixed field: Form = '''s ''' <br />
*300: '''1 online resource (145 p. )&nbsp;:$b PDF file, ill. ''' <br />
*538: '''Mode of access: World Wide Web. ''' <br />
*538: '''System requirements: Adobe Acrobat reader ''' <br />
*856 for URL &amp; '''$3 online resource '''<br />
<br />
[[Category:Electronic resources]]</div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=%22In%22_analytics&diff=34270"In" analytics2016-02-24T16:29:55Z<p>Terry Simpkins: </p>
<hr />
<div>[[Cataloging|&lt;&lt; Back to Cataloging]]<br />
<br />
Use an "in" analytic to create a bib record for a part/section/chapter, etc. of another item (such as a serial, a book, a sound recording).<br><br />
<br />
'''Note''': Do not use "in" analytic cataloging for offprints, reprints, or detached copies. For those items, see [http://www.oclc.org/bibformats/en/specialcataloging.html#CHDEBCCB this information] from OCLC Bib Formats<br />
<br />
Generally, create as you would a normal record, except for these changes/additions:<br><br />
<br />
Fixed field<br><br />
<br />
*BLvl:&nbsp; '''a''' (component part)<br><br />
*Ctry: if country information is available in 773 field, code accordingly. Otherwise, code as unknown ('''xx''')<br />
*Date: Use date in 773 field as appropriate<br />
*260/264: omit<br><br />
*300:&nbsp; p. [AACR2]/pages [RDA]143-145 (etc.)<br><br />
*773: 'host item' linking note. As a shortcut, use with Connexion's 'insert from cited record' <br><br />
**While logged onto Connexion, put cursor in the 773 field (be sure 1st indicator is "0")<br><br />
**Enter the OCLC number, with or without the pound sign (#), for the related bibliographic record you want to cite<br />
**Right-click in the field and on the pop-up menu, click "Insert from Cited Record."<br><br />
<br />
<br><br />
<blockquote>Example: <br>100 1&nbsp;&nbsp; Glasscock, Jane.<br>245 1 0 Research on customer requirements for transit service design / ‡c Jane Glasscock.<br>300&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; p. 121-127&nbsp;: ‡ b ill.&nbsp;; ‡ c 28 cm.<br>504&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Includes bibliographical references (p. 127).<br>650 0&nbsp;&nbsp;&nbsp; Local transit. ‡ z Washington (State). ‡ z Seattle Metropolitan Area ‡ x Evaluation.<br>773 0&nbsp;&nbsp;&nbsp; ‡ t Transportation research record ‡x 0149-5852 ‡ g No. 1604 (1997) ‡ w (OCoLC)1259379 </blockquote><br />
<br><br />
<br />
<br><br />
<br />
See OCLC's [http://www.oclc.org/bibformats/en/specialcataloging/default.shtm#CHDBIIAF Bib Standards guide] for more details.<br><br />
<br />
<br></div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=Local_Procedures_for_All_Types_of_E_Resources&diff=33714Local Procedures for All Types of E Resources2015-10-27T17:56:29Z<p>Terry Simpkins: /* Print monographs with 856 for electronic version or related resource */</p>
<hr />
<div>[[Specific Formats|&lt;&lt; Back to Specific Formats]]<br>[[Cataloging|&lt;&lt; Back to Cataloging]] <br />
<br />
=== Sound &amp; Video Discs That Accompany Books ===<br />
<br />
'''''CD-ROMs &amp; DVD-ROMs '' ''' <br />
<br />
Bibliographic record: <br />
<br />
*Add [[006/007 Fields for Electronic Resources|006, 007]] <br />
*Check 300 field: <br />
**if item is in separate container so that it will be shelved separately, the field should include: '''$e 1 CD-ROM (4 &amp; ½ in.) '''or '''$e 1 DVD-ROM (4 &amp; ½ in) '''[Note: Recent AACR2 change allows use of "conventional terminology" for electronic resources. This does NOT include CDs and DVDs. See examples below.] <br />
**If item is in pocket, add 500 note with wording such as: '''Includes CD-ROM in pocket. ''' <br />
*Check 538 field for wording lsuch as: '''System requirements for accompanying CD-ROM [or DVD-ROM]: '''...<br />
<br />
Physical item: see [[Accompanying Materials|Procedures for accompanying materials]]<br> <br />
<br />
'''''Audio CDs '' ''' <br />
<br />
Bibliographic record: <br />
<br />
*Add [[006/007 for Sound Recordings|006, 007]] <br />
*Check 300 field <br />
**If item is in a separate case so that it will be shelved separately, the field should include: '''$e 1 sound disc (4 &amp; ½ in.) '''(Must use "sound disc," not "CD") <br />
**If item is in pocket, add 500 note with wording such as: '''Includes CD in pocket. '''<br />
<br />
Physical item: see [[Accompanying Materials|Procedures for accompanying materials]] <br />
<br />
'''''DVDs '' ''' <br />
<br />
Bibliographic record: <br />
<br />
*Add [[006/007 for Videos & DVDs|006, 007]] <br />
*Check 300 field <br />
**if item is in separate container so that it will be shelved separatelyshould include: '''$e 1 videodisc (4 &amp; ½ in.) '''(Must use "videodisc," not "DVD.") <br />
**If item is in pocket, add 500 note with wording similar to '''Includes DVD in pocket. '''<br />
<br />
Physical item: see [[Accompanying Materials|Procedures for accompanying materials]]<br> <br />
<br />
----<br />
<br />
=== Electronic Journals ===<br />
<br />
*Add [[006/007 Fields for Electronic Resources|006, 007]] <br />
*Add 538 '''Mode of access: World Wide Web ''' <br />
*Add 856 <br />
**Choose appropriate indicators <br />
***'''40 '''Resource described by bib record <br />
***'''41 '''Version of resource described <br />
***'''42 '''Related resource (like TOC, abstract, etc.) <br />
**Add '''$u '''with URL <br />
**Add '''$3 online resource [vol./years] '''<br />
<br />
*If title is part of a database set, like Project Muse or JSTOR, we sometimes add a 730 or a 440. <br />
*Check the ''Type ''code in the fixed fields to make sure it is '''a ''' <br />
*Create an item record without a barcode number and then add the following information: <br />
**location: '''mep '''(electronic journal) <br />
**material code: '''53 '''(electronic journal) <br />
**call no.: use LC call number with suffix '''e '''(for electronic journals) <br />
**enumeration: fill in appropriate volumes or year<br />
<br />
----<br />
<br />
=== Electronic books<br><br> ===<br />
<br />
Bib record differs slightly depending on whether the book is 'born digital' or is an exact reproduction of the print (maintains pagination, etc.)<br><br>Bibliographic record: <br> <br />
<br />
*Type of record: '''a''' (language material, i.e., monograph) If using OCLC record that codes as type '''m''', change to '''a''' in Millennium leader field <br />
*Fixed field dates &amp; country (reproductions) code for original print <br />
*008 field File Type: '''s '''electronic <br />
*Add [006/007 Fields for Electronic Resources|006 &amp; 007]] <br />
*020: ISBN of electronic version <br />
*260 (reproductions): code for original print <br />
*530 (if applicable): '''Also available in print.''' <br />
*533 (if applicable, i.e., electronic book is an exact reproduction of print). Example from Netlibrary record below: <br />
**'''$a Electronic reproduction. $b Boulder, Colo.&nbsp;:$c Netlibrary, $d 2000. $n Available via World Wide Web. $n Access may be limited to subscribers. $n System requirements: Adobe Acrobat reader.''' <br />
*710 (if applicable): Corporate author for electronic vendor <br />
**'''$aNetLibrary, Inc.''' <br />
*776 (reproduction): optional, allows info/access about original print ed. with ISBN and OCLC number <br />
**'''$c Original $z0664256716 $w (OCoLC) 41086743''' <br />
*Check indicators of 856 to meet current guidelines (see above, or check [http://www.oclc.org/oclc/bib/856.htm OCLC's 856 guidelines ]) <br />
**'''40 '''= Resource described <br />
**'''41 '''= Version of resource <br />
**'''42 '''= Related resource <br />
*Verify that the URL is in $u field, not $a <br />
*Add '''$3 online resource '''(Millennium already adds 'Connect to' <br />
*If 856 links to significant resource, create an item record without a barcode and with add the following information: <br />
**location: '''meb '''(electronic book); '''mer '''(electronic resource) <br />
**material code: '''51 '''(electronic book); '''54 '''(electronic reference) <br />
**call no.: add suffix '''eb '''for electronic books<br />
<br />
<br> <br />
<br />
----<br />
<br />
=== Print monographs with 856 for electronic version or related resource ===<br />
<br />
Bibliographic record:<br />
<br />
*Type of record: '''a''' (language material, i.e., monograph)<br />
*Add [[006/007 Fields for Electronic Resources|006 &amp; 007]] only if the 856 links to resource being described or a portion of it. For example:<br />
**Electronic version of resource<br />
**Supplement<br />
*Do not add 006 or 007 if the 856 links to related resources not being described by the bib record. For example:<br />
**Table of contents<br />
**Publisher's web page<br />
*Check indicators of 856 to meet current guidelines (see above, or check [http://www.oclc.org/oclc/bib/856.htm OCLC's 856 guidelines ])<br />
**'''40 '''= Resource described<br />
**'''41 '''= Version of resource<br />
**'''42 '''= Related resource<br />
*Check that URL is in $u field, not $a<br />
*Add '''$3 online resource '''or '''$3 online version '''or '''$3 related resource '''(Millennium automatically inserts 'Connect to')<br />
*If 856 links to significant resource, create an item record without a barcode and with add the following information:<br />
**location: '''meb '''(electronic book); '''mer '''(electronic resource)<br />
**item type: '''51 '''(electronic book); '''54 '''(electronic reference)<br />
<br />
----<br />
<br />
=== Electronic PDF documents ===<br />
<br />
*Catalog as for electronic books <br />
*Fixed field: Form = '''s ''' <br />
*300: '''1 online resource (145 p. )&nbsp;:$b PDF file, ill. ''' <br />
*538: '''Mode of access: World Wide Web. ''' <br />
*538: '''System requirements: Adobe Acrobat reader ''' <br />
*856 for URL &amp; '''$3 online resource '''<br />
<br />
[[Category:Electronic resources]]</div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=Liaison_Guide_to_Web_Help_Desk&diff=29126Liaison Guide to Web Help Desk2014-01-22T19:15:21Z<p>Terry Simpkins: /* How to... */</p>
<hr />
<div>This is internal documentation for LIS Liaisons.<br />
<br />
=How to...=<br />
==Take Action on New Tickets==<br />
#Review the ticket. If you can handle it immediately, follow the instructions below and feel free to go ahead.<br />
#When you view the ticket, check to see if anyone else has already claimed it. If so, you're done!<br />
#If you do not personally have time or expertise, feel free to wait a short while (e.g. 4 hours for Priority 3) and see if someone else claims<br />
#Generally do not assign tickets to other liaisons. Carrie, Terry, or Joe may do that from time to time if a ticket appears to be languishing.<br />
<br />
==Go to Web Help Desk==<br />
#http://go.middlebury.eduwhd<br />
#log in<br />
#If you get a warning message that says the ticket is for another client, click the yellow guy in upper right to view as a “Tech”<br />
#If you get a warning message that says another tech is working on the ticket, call the tech before editing the ticket.<br />
<br />
==Open (aka create) ticket==<br />
#“New ticket”<br />
#Enter client’s last name, search, find a match<br />
#Review history, make sure a related ticket doesn’t already exist<br />
#(Usually don’t need to attach an asset)<br />
#“Ticket details” tab<br />
#Location: Make sure it says “Middlebury.” Don’t worry about the rest.<br />
#Request type, request subtype.<br />
#Assign to “tech group” or “myself”<br />
##If you’re assigning a ticket to yourself: Save the ticket, view the ticket again, escalate it to the appropriate level, assign to yourself again, then save again.<br />
#Subject<br />
#Request details<br />
#Status<br />
##Open = Default. Most common.<br />
##Pending = Waiting for something to happen, for example we need to do something something internally before moving forward. WHD will not send alerts.<br />
##Customer hold = Waiting for client to do something. WHD will not send alerts.<br />
#Priority level: Usually, keep the default. It’s based on info you’ve already entered.<br />
#Due date: Usually, we don’t use this.<br />
#Recipients: Usually, keep the default. It’s based on info you’ve already entered.<br />
<br />
==Add note and send message==<br />
#In “Notes,” click “New”<br />
##Record information such as what you’ve done and what you recommend to the client.<br />
##“Visible to client”: Look at this box, choose depending on whether you want the client to see the note. IMPORTANT: The default is “Visible to Client." This means that all tech notes are visible to clients unless you uncheck that box. It should be a rare occasion when we enter anything in a ticket we do not want the client to see, but for those occasions, please be sure to uncheck that box.<br />
##Save the note. (If the note is “visible to client,” background will turn blue when saved.<br />
#Might need to fill in custom fields (will be alerted later).<br />
#Save the note<br />
#Save & Email, or Save<br />
##Best practice: Send only one note, rather than the entire history.<br />
###Save the ticket.<br />
###Make the contents of the note read like an email “Dear James,” etc.<br />
###Make sure the note is “visible to client”<br />
###Click on the “send” button for the note<br />
##Save & Email - Will send everything, including all notes that are “visible to client” to everyone who is checked under “Recipients.” Not very easy for client to read.<br />
<br />
==Re-route to another group in LIS==<br />
#Escalate (change the group listed under “Tech Group”)<br />
##If you’re assigning a ticket to yourself, select the appropriate group here. (eg curricular tech level 3)<br />
##If the ticket should have gone to another group because it was assigned the wrong request type, then:<br />
###look for the right request type, change it.<br />
###if no appropriate request type, assign to Jim Stuart<br />
###Also could assign to one person and cc: another<br />
<br />
==Finish working on a ticket==<br />
#Change the ticket status.<br />
##Best practice: Resolved. Select this so that the client has a chance to say “Nope, I need more help”<br />
##In some cases: Closed. Select this and be done with it.<br />
#Very important. Click on the back button (arrow) to close out of the ticket. If you don’t do this, the ticket will say you’re still working on it for an hour after you leave, even if you log out of WHD.<br />
<br />
==Create a question for the Web Help Desk FAQ==<br />
*Consult [[FAQ Best Practices (Web Help Desk)]] for instructions.<br />
<br />
[[Category:Liaison documentation]]<br />
[[Category:Liaisons]]<br />
[[Category:RCS]]<br />
[[Category:Web Help Desk documentation]]</div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=Liaison_Guide_to_Faculty_Software_Requests&diff=27203Liaison Guide to Faculty Software Requests2013-07-22T17:52:43Z<p>Terry Simpkins: </p>
<hr />
<div>== Useful links<br> ==<br />
<br />
*[http://www.middlebury.edu/offices/technology/help/software/campus Software available on public computers, with locations]<br><br />
*[http://www.middlebury.edu/offices/technology/help/software/supported Supported software]<br><br />
*[http://www.middlebury.edu/offices/technology/help Helpdesk]<br />
<br />
<br><br />
<br />
== Faculty requests for software we currently license<br> ==<br />
<br />
When faculty request software we currently license, please direct them to email an [mailto:helpdesk@middlebury.edu?subject=Software%20installation%20request installation request to the Helpdesk]. A list of currently supported software is available [http://www.middlebury.edu/offices/technology/help/software/supported here].<br><br />
<br />
<br><br />
<br />
== Faculty requests for new software<br> ==<br />
<br />
If a faculty member contacts you with a request to purchase new software for curricular use, please follow these steps:<br />
<br />
* Perform a preliminary software evaluation. Much of the information needed can be found on manufacturer’s websites.<br />
::# does the new request duplicate the functionality found in software we already have? If so, what are the benefits to the new software over the existing software?<br />
::# what is the basic cost (a preliminary estimate is sufficient. If the website does not provide pricing, indicate that as well)<br />
::# what platforms are supported - Mac? PC? Both? Other (e.g. Linux?)<br />
::# what is the anticipated use of the new software: research? curricular? both?<br />
::# software requests for single-user licenses limited to the requesting faculty member’s computer<br />
* Discuss problematic issues uncovered by the evaluation with the requesting faculty member. For example, if the software is limited to a specific platform/OS, encourage the faculty member to think about the needs of their colleagues and students who may be using the unsupported platform;<br />
* For software requests that duplicate currently existing functionality, ask the faculty for a fuller consideration of the software’s functionality, purpose, and features;<br />
* Confirm that the faculty member wants to pursue purchase/subscription;<br />
* If the faculty member wants to move ahead with the request, please email [mailto:terrier@middlebury.edu?subject=Request%20for%20new%20software email Lisa Terrier] with the details, including the results of your evaluation. Lisa will create a Helpdesk ticket as well.<br><br />
<br><br />
<br />
== Annual software survey for faculty<br> ==<br />
# For a list of survey routinely installed on public lab computers, please visit [http://www.middlebury.edu/offices/technology/help/software/campus this page.] Software listed on this page does not have to be requested by faculty for installation in public labs, but does need to be requested for installation on personal machines;<br />
# The annual software survey is sent out in May;<br />
# If you talk with faculty and discover they have missed the deadline for filling out the survey, please direct them to the Helpdesk so that the Helpdesk can walk them through the process, time permitting;<br />
# If Helpdesk or other staff notice commonly requested software that is missing from the survey requests, please notify the appropriate liaison in order for the liaison to follow up with faculty.<br><br />
<br />
[[Category:Liaison documentation]]<br />
[[Category:Software]]</div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=Liaison_Guide_to_Faculty_Software_Requests&diff=27202Liaison Guide to Faculty Software Requests2013-07-22T17:46:23Z<p>Terry Simpkins: /* Faculty requests for new software */</p>
<hr />
<div>== Useful links<br> ==<br />
<br />
*[http://www.middlebury.edu/offices/technology/help/software/campus Software available on public computers, with locations]<br> <br />
*[http://www.middlebury.edu/offices/technology/help/software/supported Supported software]<br> <br />
*[http://www.middlebury.edu/offices/technology/help Helpdesk]<br />
<br />
<br><br />
<br />
== Faculty requests for software we currently license<br> ==<br />
<br />
When faculty request software we currently license, please direct them to email an [mailto:helpdesk@middlebury.edu?subject=Software%20installation%20request installation request to the Helpdesk]. A list of currently supported software is available [http://www.middlebury.edu/offices/technology/help/software/supported here].<br> <br />
<br />
<br> <br />
<br />
== Faculty requests for new software<br> ==<br />
<br />
If a faculty member contacts you with a request to purchase new software for curricular use, please follow these steps:<br />
<br />
* Perform a preliminary software evaluation. Much of the information needed can be found on manufacturer’s websites.<br />
::# does the new request duplicate the functionality found in software we already have? If so, what are the benefits to the new software over the existing software?<br />
::# what is the basic cost (a preliminary estimate is sufficient. If the website does not provide pricing, indicate that as well)<br />
::# what platforms are supported - Mac? PC? Both? Other (e.g. Linux?)<br />
::# what is the anticipated use of the new software: research? curricular? both?<br />
::# software requests for single-user licenses limited to the requesting faculty member’s computer<br />
* Discuss problematic issues uncovered by the evaluation with the requesting faculty member. For example, if the software is limited to a specific platform/OS, encourage the faculty member to think about the needs of their colleagues and students who may be using the unsupported platform;<br />
* For software requests that duplicate currently existing functionality, ask the faculty for a fuller consideration of the software’s functionality, purpose, and features;<br />
* Confirm that the faculty member wants to pursue purchase/subscription;<br />
* If the faculty member wants to move ahead with the request, please email [mailto:terrier@middlebury.edu?subject=Request%20for%20new%20software email Lisa Terrier] with the details, including the results of your evaluation. Lisa will create a Helpdesk ticket as well.<br><br />
<br />
[[Category:Liaison documentation]]<br />
[[Category:Software]]</div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=Audio-Video_Copying_Services&diff=26430Audio-Video Copying Services2013-03-04T20:58:30Z<p>Terry Simpkins: /* Copies of recordings made of on-campus events */</p>
<hr />
<div>LIS offers a number of audio-video copying and conversion services. It is extremely important to remember that copyright issues with copying and conversion are very complex.<br />
<br />
''Copying, displaying and distributing copyrighted works may infringe the owner's copyright. Middlebury College’s [http://www.middlebury.edu/about/handbook/lis/copyright Copyright Guidelines] can help you determine whether your use of a copyrighted work is a fair use or requires permission. Any use of computer or duplicating facilities by students, faculty or staff for infringing use of copyrighted works is subject to appropriate disciplinary action as well as those civil remedies and criminal penalties provided by federal law.''<br />
<br />
==Important Notes==<br />
*'''No duplication will be done without written copyright permission or a determination by LIS that the requested copying complies with U.S. copyright law.'''<br />
*To get the best results (quality, longevity, etc.), look for a commercial copy in digital format (DVD, Blu-ray or web video.) You can request a commercial title to be purchased through LIS by using this form: [http://go.middlebury.edu/request go/request].<br />
*Converting from one format to another '''may result in some loss of quality.'''<br />
*Converting to a digital format will '''not result in a higher quality copy.''' However, converting to a digital format will allow you to keep using the material despite changes in the industry (see the [[The Analog Sunset]] page for more details about industry changes.)<br />
*If a commercial copy is available, processing times will vary based on availability. Before any conversion is made, we need to determine whether it is legal to make a copy of the material. Expect about 5 '''business days for the copyright''' question to be resolved (this can be a somewhat complex issue with legal repercussions) and '''another 5 business days for the actual conversion.'''<br />
<br />
==Copies or excerpts for classroom use==<br />
Please follow the steps below to request digital titles for classroom use. Please note that no duplication will be done without written copyright permission or a determination by LIS that the requested copying should be considered fair use of the materials.<br />
<br />
*Submit your request via the [http://go.middlebury.edu/request LIS Request form]. If there are specific questions or special needs, it may be appropriate to contact your LIS liaison. Expect about 5 '''business days for the copyright''' question to be resolved (this can be a somewhat complex issue with legal repercussions) and '''another 5 business days for any conversion.'''<br />
*The request will be reviewed by qualified LIS staff. We will try to find and obtain a commercial copy in the best format available.<br />
*If you need help in creating digital excerpts or clips, the Wilson Media Lab may be able to assist. Visit their home page for more information: [http://go.middlebury.edu/dmt go/dmt].<br />
<br />
==Copies of recordings made of on-campus events==<br />
*'''No duplication will be done without written copyright permission or a determination by LIS that the requested copying complies with U.S. copyright law.'''<br />
*This service is restricted to copies of lectures, classroom events, plays, talent shows, research data, etc. - Any events shot on campus with appropriate permissions.<br />
*The requester must supply the video or audio master and good quality blank tape.<br />
*The requester must supply the same number of blank tapes as there are masters.<br />
*Copies will not be edited in any way (e.g. if two or more tapes of an event are recorded, there will be no editing of the tapes onto a single tape).<br />
*Language Schools must coordinate requests with their School’s bilingual assistant.<br />
*Requests are usually filled within five business days of receipt of request.<br />
*Requests are limited to 3 copies MAX. We can recommend a 3rd party service if needed: [http://www.vidsync.com/ http://www.vidsync.com/].<br />
<br />
==Personal copies==<br />
LIS is researching options for copying personal audio/video materials. Retailers such as Best-buy are offering such services. We will update this page and make an announcement in MiddPoints when a recommendation is in place.<br />
<br />
[[Category:Helpdesk Documentation]]<br />
[[Category:Media Services]]</div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=Audio-Video_Copying_Services&diff=26428Audio-Video Copying Services2013-03-04T20:57:37Z<p>Terry Simpkins: /* Important Notes */</p>
<hr />
<div>LIS offers a number of audio-video copying and conversion services. It is extremely important to remember that copyright issues with copying and conversion are very complex.<br />
<br />
''Copying, displaying and distributing copyrighted works may infringe the owner's copyright. Middlebury College’s [http://www.middlebury.edu/about/handbook/lis/copyright Copyright Guidelines] can help you determine whether your use of a copyrighted work is a fair use or requires permission. Any use of computer or duplicating facilities by students, faculty or staff for infringing use of copyrighted works is subject to appropriate disciplinary action as well as those civil remedies and criminal penalties provided by federal law.''<br />
<br />
==Important Notes==<br />
*'''No duplication will be done without written copyright permission or a determination by LIS that the requested copying complies with U.S. copyright law.'''<br />
*To get the best results (quality, longevity, etc.), look for a commercial copy in digital format (DVD, Blu-ray or web video.) You can request a commercial title to be purchased through LIS by using this form: [http://go.middlebury.edu/request go/request].<br />
*Converting from one format to another '''may result in some loss of quality.'''<br />
*Converting to a digital format will '''not result in a higher quality copy.''' However, converting to a digital format will allow you to keep using the material despite changes in the industry (see the [[The Analog Sunset]] page for more details about industry changes.)<br />
*If a commercial copy is available, processing times will vary based on availability. Before any conversion is made, we need to determine whether it is legal to make a copy of the material. Expect about 5 '''business days for the copyright''' question to be resolved (this can be a somewhat complex issue with legal repercussions) and '''another 5 business days for the actual conversion.'''<br />
<br />
==Copies or excerpts for classroom use==<br />
Please follow the steps below to request digital titles for classroom use. Please note that no duplication will be done without written copyright permission or a determination by LIS that the requested copying should be considered fair use of the materials.<br />
<br />
*Submit your request via the [http://go.middlebury.edu/request LIS Request form]. If there are specific questions or special needs, it may be appropriate to contact your LIS liaison. Expect about 5 '''business days for the copyright''' question to be resolved (this can be a somewhat complex issue with legal repercussions) and '''another 5 business days for any conversion.'''<br />
*The request will be reviewed by qualified LIS staff. We will try to find and obtain a commercial copy in the best format available.<br />
*If you need help in creating digital excerpts or clips, the Wilson Media Lab may be able to assist. Visit their home page for more information: [http://go.middlebury.edu/dmt go/dmt].<br />
<br />
==Copies of recordings made of on-campus events==<br />
*'''No duplication will be done without written copyright permission or a determination by LIS that the requested copying should be considered fair use of the materials.'''<br />
*This service is restricted to copies of lectures, classroom events, plays and talent shows, any events shot on campus with appropriate permissions.<br />
*The requester must supply the video or audio master and good quality blank tape.<br />
*The requester must supply the same number of blank tapes as there are masters.<br />
*Copies will not be edited in any way (e.g. if two or more tapes of an event are recorded, there will be no editing of the tapes onto a single tape).<br />
*Language Schools must coordinate requests with their School’s bilingual assistant.<br />
*Requests are usually filled within five business days of receipt of request.<br />
*Requests are limited to 3 copies MAX. We can recommend a 3rd party service if needed: [http://www.vidsync.com/ http://www.vidsync.com/].<br />
<br />
==Personal copies==<br />
LIS is researching options for copying personal audio/video materials. Retailers such as Best-buy are offering such services. We will update this page and make an announcement in MiddPoints when a recommendation is in place.<br />
<br />
[[Category:Helpdesk Documentation]]<br />
[[Category:Media Services]]</div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=The_Analog_Sunset&diff=26424The Analog Sunset2013-03-04T20:44:44Z<p>Terry Simpkins: /* What we are doing to prepare */</p>
<hr />
<div>__NOTOC__<br />
==Important notice about the analog video format==<br />
This is an important notice about the analog video format. It relates to the phasing out analog media and analog players (VCR, Laserdisc [LD] and slide projectors) in the classrooms at Middlebury College. Please review the next sections for information on the reasons behind this and the approach that LIS plans to undertake.<br />
<br />
== What do the analog sunset and digital audio/video mean for Middlebury? ==<br />
=== Summary ===<br />
Analog media (VHS, Betamax, U-matic, etc.) and certain digital media (LaserDiscs) have become obsolete – new media are not being produced, nor are replacement players. For LaserDisc and VCR technology, better, higher quality, and easier to use digital technologies have emerged. By removing these media players players and slide projectors from classrooms, and by replacing these older formats with digital ones, we can ensure that our classrooms will continue to be functional, easy to use, and easy to support, both now and in the near future.<br />
<br />
The [http://www.extron.com/company/article.aspx?id=analogsunsetwp media ]and [http://newsroom.intel.com/community/intel_newsroom/blog/2010/12/08/leading-pc-companies-move-to-all-digital-display-technology-phasing-out-analog computer industries] have chosen to retire certain older audio and video technologies and move to newer digital audio and video formats. This means the imminent death of VHS, LaserDisc, 3/4" tape and, eventually, even our beloved [http://en.wikipedia.org/wiki/File:Vga-cable.jpg VGA] (and possibly even 16mm and 35mm film, but we don't know that quite yet). BluRay (using a newer connection type - HDMI) and streaming Internet video are the newer formats intended to replace all of the aforementioned older media formats. The DVD format remains alive, for now.<br />
<br />
LIS has developed a plan to address the obsolescence of these older formats and support for the new ones. The process is guided by a combination of technology options, copyright law, and input from our user community. The [http://www.middlebury.edu/about/handbook/lis/copyright Copyright and Fair Use Guidelines] section of the Handbook outlines some of the copyright intricacies. '''If you currently have a VHS tape, Laserdisc or 35mm slides that you use for class, you should be developing a strategy for migrating the class material to a different media for use inside and outside of class (see [[#What can you do to prepare]].)'''<br />
<br />
=== Important Dates ===<br />
Phase I - Beginning January 1, 2013<br />
LIS will no longer add VHS players to '''new or renovated classrooms'''.<br />
<br />
Phase II - Beginning January 1, 2014<br />
LIS will begin removing VHS, LaserDisc, and slide projectors from '''all classrooms''' except for the main auditoriums (Sunderland Dana, Alexander Twilight Auditorium, and Axinn 232). We need to preserve as many of these devices as possible for spare parts and archival purposes.<br />
<br />
Phase III - Onward and upward.<br />
LIS will continue to move forward with digital technology, including investigating reliable streaming options, and strive to accommodate any emerging technologies for the future.<br />
<br />
=== What does the analog sunset mean for computers ===<br />
The [http://en.wikipedia.org/wiki/File:VGA-Buchse.JPG VGA plug] that can be found on most computers is slowly being phased out. Dell and other computer manufacturers are not including it on some newer computer models - a trend that is likely to continue. [http://en.wikipedia.org/wiki/File:HDMI-Connector.jpg HDMI ]is a new type of audio/video connection that '''allows audio and video to be sent over the same cable'''. [http://en.wikipedia.org/wiki/File:Displayport-cable.jpg DisplayPort ](used by some Dell computers) and [http://en.wikipedia.org/wiki/File:Mini_DisplayPort_on_Apple_MacBook.jpg Mini DisplayPort]/[http://en.wikipedia.org/wiki/File:ThunderboltIO.jpg Thunderbolt] (used by most modern Apple computers) are additional audio/video connection types that are compatible with HDMI and can send '''both audio and video over the same cable'''.&nbsp;Both HDMI and DisplayPort aim to reduce audio/video projection complexity and reduce cable clutter. Moreover, both of these connection types allow for higher quality projection.<br />
<br />
Of the two, Middlebury has chosen to support '''HDMI '''alongside the existing video cables (VGA) for the foreseeable future. Thus, any classrooms built or upgraded after May 2009 will support both HDMI and VGA. This decision was made based on the [http://www.hdmi.org/learningcenter/faq.aspx#2 media industry's decision] to support HDMI, Dell's current and future choice to [http://newsroom.intel.com/community/intel_newsroom/blog/2010/12/08/leading-pc-companies-move-to-all-digital-display-technology-phasing-out-analog use HDMI] and Apple's promise of [http://support.apple.com/kb/HT4241?viewlocale=en_US compatibility between their Mini DisplayPort/Thunderbolt and HDMI].<br />
<br />
Currently:<br />
*some computers distributed by Middlebury College have a VGA connector only (mostly Dell computers made before 2010)<br />
*other computers distributed by Middlebury College&nbsp;have a DisplayPort and VGA connector (mostly Dells made between 2010 and 2011)<br />
*a third group of computers distributed by Middlebury College have an HDMI and VGA connector&nbsp;(mostly Dells after 2011)<br />
*a fourth group - most current Mac computers - can be connected to VGA or HDMI with the [http://store.apple.com/us/browse/home/shop_mac/mac_accessories/cables/cable_chooser appropriate adapter].<br />
<br />
=== What does the analog sunset mean for DVD, VHS, Laserdisc, 3/4" tape, film slides ===<br />
<br />
* Last (blank) VHS tape produced in 2008. [1]<br />
* Last standalone VHS player produced in 2008. [2]<br />
* Last LaserDisc produced in 2000. [3]<br />
* Last LaserDisc player shipped in 2009. [4]<br />
* DVDs and DVD players are still actively produced, though it is likely they will eventually be superseded by Blu-Ray and Internet video. More and more titles are simultaneously released on DVD, Blu-Ray and (legal) Internet video.<br />
<br />
This means that the supply of VHS/VCR & LaserDisc players and parts is becoming limited. Soon we will no longer be able to buy new players to replace existing ones as they fail. In addition, there will be a limited supply of spare parts and technical personnel that have the knowledge to repair equipment. Middlebury College's timeline is outlined in the Important Dates section above.<br />
<br />
=== What we are doing to prepare ===<br />
* Over the past two years, LIS has replaced a large amount of analog and obsolete media (VHS & LaserDisc) placed on Library Reserves with DVD or Blu-Ray media. Last winter, a large LaserDisc deselection project reduced our holdings by almost 90% and was lauded by staff and faculty as a strong step forward. In the past year we've been turning our attention to the VHS collection, targeting those items which have never circulated, which reduced our holdings by over 35%. We are currently in the process of removing VHS copies of works for which we also have DVD and/or Blu-Ray versions.<br />
* Other VHS titles have not circulated at all in the past seven years (i.e., since our migration of MIDCAT to the current platform), and we are reviewing those titles with faculty input and assistance. Individual departments should check their collection of media titles for VHS items. If any are crucial for teaching or research, LIS can attempt to purchase new copies in modern format (DVD or Blu-Ray) if we do not already have them. If these formats are not available, we will retain the VHS. All other VHS will be removed from the collection.<br />
* Our classrooms will continue to have the option of bringing in an analog or obsolete digital device (VCR, LaserDisc player, slide projector) for the foreseeable future. LIS maintains an inventory of VCRs, LaserDisc players, and slide projectors in functional condition available for check-out from the Library circulation desk. However, there is no guarantee that we will be able to maintain and repair these devices indefinately, as new supplies dwindle.<br />
* We are following similar steps with our collection of aging audio cassettes. Cassettes that have never circulated in the past seven years are being reviewed. Cassettes that have been put on reserve or that have circulated will be replaced, retained, or migrated to a newer format.<br />
* Please place individual requests to purchase replacements VHS/LaserDisc media at [http://go.middlebury.edu/requests go/requests.]<br />
<br />
=== What can you do to prepare ===<br />
* If you currently have a VHS tape, Laserdisc or 35mm slides that you use for class, you should be developing a strategy for migrating the class material to a different media for use inside and outside of class. Look for DVD, Blu-Ray or (legal) Internet video replacements for any VHS, LaserDisc, 3/4" tape, or Betamax titles in your personal collection. The Library ([http://go.middlebury.edu/request go/request]) or your liaison ([http://go.middlebury.edu/liaisons go/liaisons]) can assist you with this. If a commercial digital copy is available we will attempt to purchase a replacement; processing times will vary based on availability. Before any in-house conversion of analog or obsolete digital formats is done, however, we need to determine the legality of the duplication request. '''Expect about 5 business days for the copyright question to be resolved (this can be a somewhat complex issue) and another 5 business days for the actual conversion.'''<br />
* If you are purchasing a personal computer or tablet (e.g. iPad) and suspect you may need to use it in a classroom, ensure that it has a VGA port or, if it does not, purchase a VGA video adapter (speak with your vendor for more details about compatible adapters). Keep an eye on this page and MiddPoints/the LIS blog for any announcements on the future of VGA.<br />
<br />
===Frequently Asked Questions===<br />
# '''What will happen to all the tapes and LaserDiscs in the Library's collection?''' See the section above, [[#What we are doing to prepare|What we are doing to prepare]].<br />
# '''How can I replace my NON-LIS VHS or Laserdisc film that is needed for a class?''' Check if the Library has a copy of the film already (http://go.middlebury.edu/midcat). If we do not already have the film, the library can search for a replacement - place your request to purchase the item at http://go.middlebury.edu/request.<br />
# '''How can I replace VHS or Laserdisc material that's in my personal collection?''' If the material will be used for a class, it is best to follow the recommendation in the answer to the previous question. If the material will not be used for a class, you can try an outside service. LIS is developing self-service options for this purpose.<br />
# '''What has Middlebury College done so far to ease this process?''' See the section above, [[#What we are doing to prepare|What we are doing to prepare]].<br />
# '''What can I do to prepare?''' See the section above, [[#What can you do to prepare|What can you do to prepare]].<br />
# '''If I convert my VHS tape to DVD, will it increase or decrease the quality?''' The quality does not increase if a tape is converted to DVD. There may be some loss of quality whenever a conversion happens. It is best to look for a commercially made replacement title. If the tape itself is in poor condition, there is no way to increase the quality or remove errors. Also, attempting to convert tapes that have Macrovision protection will result in a very poor quality picture.<br />
# '''Does digital media offer higher quality than analog media?''' When compared to VHS and LaserDisc, yes, a commercially made DVD, Blu-ray or Internet video will usually provide higher quality.<br />
<br />
===Other resources===<br />
* http://library.allegheny.edu/content.php?pid=62071&sid=2140939<br />
* http://www.ithaca.edu/its/services/dms/vhs/<br />
* http://www.bates.edu/ils/policies/access-use/ils-measures-on-use-of-vhs-in-the-classroom/<br />
* http://www.pdx.edu/oit/sites/www.pdx.edu.oit/files/Newsletter_Sp12.pdf<br />
<br />
===References===<br />
* [1] http://articles.latimes.com/2008/dec/22/entertainment/et-vhs-tapes22<br />
* [2] http://broadcastengineering.com/products/jvc-ends-vcr-production-after-32-years<br />
* [3] http://www.mindspring.com/~laserguru/askjosh.htm<br />
* [4] http://www.pioneer.eu/uk/newsroom/news/news/endoflaserdiscplayer/page.html<br />
<br />
[[Category:Helpdesk Documentation]]<br />
[[Category:Media Services]]</div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=The_Analog_Sunset&diff=26422The Analog Sunset2013-03-04T20:36:25Z<p>Terry Simpkins: /* What can you do to prepare */</p>
<hr />
<div>__NOTOC__<br />
==Important notice about the analog video format==<br />
This is an important notice about the analog video format. It relates to the phasing out analog media and analog players (VCR, Laserdisc [LD] and slide projectors) in the classrooms at Middlebury College. Please review the next sections for information on the reasons behind this and the approach that LIS plans to undertake.<br />
<br />
== What do the analog sunset and digital audio/video mean for Middlebury? ==<br />
=== Summary ===<br />
Analog media (VHS, Betamax, U-matic, etc.) and certain digital media (LaserDiscs) have become obsolete – new media are not being produced, nor are replacement players. For LaserDisc and VCR technology, better, higher quality, and easier to use digital technologies have emerged. By removing these media players players and slide projectors from classrooms, and by replacing these older formats with digital ones, we can ensure that our classrooms will continue to be functional, easy to use, and easy to support, both now and in the near future.<br />
<br />
The [http://www.extron.com/company/article.aspx?id=analogsunsetwp media ]and [http://newsroom.intel.com/community/intel_newsroom/blog/2010/12/08/leading-pc-companies-move-to-all-digital-display-technology-phasing-out-analog computer industries] have chosen to retire certain older audio and video technologies and move to newer digital audio and video formats. This means the imminent death of VHS, LaserDisc, 3/4" tape and, eventually, even our beloved [http://en.wikipedia.org/wiki/File:Vga-cable.jpg VGA] (and possibly even 16mm and 35mm film, but we don't know that quite yet). BluRay (using a newer connection type - HDMI) and streaming Internet video are the newer formats intended to replace all of the aforementioned older media formats. The DVD format remains alive, for now.<br />
<br />
LIS has developed a plan to address the obsolescence of these older formats and support for the new ones. The process is guided by a combination of technology options, copyright law, and input from our user community. The [http://www.middlebury.edu/about/handbook/lis/copyright Copyright and Fair Use Guidelines] section of the Handbook outlines some of the copyright intricacies. '''If you currently have a VHS tape, Laserdisc or 35mm slides that you use for class, you should be developing a strategy for migrating the class material to a different media for use inside and outside of class (see [[#What can you do to prepare]].)'''<br />
<br />
=== Important Dates ===<br />
Phase I - Beginning January 1, 2013<br />
LIS will no longer add VHS players to '''new or renovated classrooms'''.<br />
<br />
Phase II - Beginning January 1, 2014<br />
LIS will begin removing VHS, LaserDisc, and slide projectors from '''all classrooms''' except for the main auditoriums (Sunderland Dana, Alexander Twilight Auditorium, and Axinn 232). We need to preserve as many of these devices as possible for spare parts and archival purposes.<br />
<br />
Phase III - Onward and upward.<br />
LIS will continue to move forward with digital technology, including investigating reliable streaming options, and strive to accommodate any emerging technologies for the future.<br />
<br />
=== What does the analog sunset mean for computers ===<br />
The [http://en.wikipedia.org/wiki/File:VGA-Buchse.JPG VGA plug] that can be found on most computers is slowly being phased out. Dell and other computer manufacturers are not including it on some newer computer models - a trend that is likely to continue. [http://en.wikipedia.org/wiki/File:HDMI-Connector.jpg HDMI ]is a new type of audio/video connection that '''allows audio and video to be sent over the same cable'''. [http://en.wikipedia.org/wiki/File:Displayport-cable.jpg DisplayPort ](used by some Dell computers) and [http://en.wikipedia.org/wiki/File:Mini_DisplayPort_on_Apple_MacBook.jpg Mini DisplayPort]/[http://en.wikipedia.org/wiki/File:ThunderboltIO.jpg Thunderbolt] (used by most modern Apple computers) are additional audio/video connection types that are compatible with HDMI and can send '''both audio and video over the same cable'''.&nbsp;Both HDMI and DisplayPort aim to reduce audio/video projection complexity and reduce cable clutter. Moreover, both of these connection types allow for higher quality projection.<br />
<br />
Of the two, Middlebury has chosen to support '''HDMI '''alongside the existing video cables (VGA) for the foreseeable future. Thus, any classrooms built or upgraded after May 2009 will support both HDMI and VGA. This decision was made based on the [http://www.hdmi.org/learningcenter/faq.aspx#2 media industry's decision] to support HDMI, Dell's current and future choice to [http://newsroom.intel.com/community/intel_newsroom/blog/2010/12/08/leading-pc-companies-move-to-all-digital-display-technology-phasing-out-analog use HDMI] and Apple's promise of [http://support.apple.com/kb/HT4241?viewlocale=en_US compatibility between their Mini DisplayPort/Thunderbolt and HDMI].<br />
<br />
Currently:<br />
*some computers distributed by Middlebury College have a VGA connector only (mostly Dell computers made before 2010)<br />
*other computers distributed by Middlebury College&nbsp;have a DisplayPort and VGA connector (mostly Dells made between 2010 and 2011)<br />
*a third group of computers distributed by Middlebury College have an HDMI and VGA connector&nbsp;(mostly Dells after 2011)<br />
*a fourth group - most current Mac computers - can be connected to VGA or HDMI with the [http://store.apple.com/us/browse/home/shop_mac/mac_accessories/cables/cable_chooser appropriate adapter].<br />
<br />
=== What does the analog sunset mean for DVD, VHS, Laserdisc, 3/4" tape, film slides ===<br />
<br />
* Last (blank) VHS tape produced in 2008. [1]<br />
* Last standalone VHS player produced in 2008. [2]<br />
* Last LaserDisc produced in 2000. [3]<br />
* Last LaserDisc player shipped in 2009. [4]<br />
* DVDs and DVD players are still actively produced, though it is likely they will eventually be superseded by Blu-Ray and Internet video. More and more titles are simultaneously released on DVD, Blu-Ray and (legal) Internet video.<br />
<br />
This means that the supply of VHS/VCR & LaserDisc players and parts is becoming limited. Soon we will no longer be able to buy new players to replace existing ones as they fail. In addition, there will be a limited supply of spare parts and technical personnel that have the knowledge to repair equipment. Middlebury College's timeline is outlined in the Important Dates section above.<br />
<br />
=== What we are doing to prepare ===<br />
* Over the past two years, LIS has replaced a large amount of analog and obsolete media (VHS & LaserDisc) placed on Library Reserves with DVD or Blu-Ray media. Last winter, a large LaserDisc deselection project reduced our holdings by almost 90% and was lauded by staff and faculty as a strong step forward. In the past year we've been turning our attention to the VHS collection, targeting those items which have never circulated, which reduced our holdings by over 35%. We are currently in the process of removing VHS copies of works for which we also have DVD and/or Blu-Ray versions.<br />
* Other VHS titles have not circulated at all in the past seven years (i.e., since our migration of MIDCAT to the current platform), and we are reviewing those titles with faculty input and assistance. Individual departments should check their collection of media titles for VHS items. If any are crucial for teaching or research, LIS can attempt to purchase new copies in modern format (DVD or Blu-Ray) if we do not already have them. If these formats are not available, we will retain the VHS. All other VHS will be removed from the collection.<br />
* Our classrooms will continue to have the option of bringing in an analog or obsolete digital device (VCR, LaserDisc player, slide projector) for the foreseeable future. LIS maintains an inventory of VCRs, LaserDisc players, and slide projectors in functional condition available for check-out from the Library circulation desk. However, there is no guarantee that we will be able to maintain and repair these devices indefinately, as new supplies dwindle.<br />
* We are following similar steps with our collection of aging audio cassettes. Cassettes that have never circulated in the past seven years are being reviewed. Cassettes that have been put on reserve or that have circulated will be replaced, retained, or migrated to a newer format.<br />
<br />
=== What can you do to prepare ===<br />
* If you currently have a VHS tape, Laserdisc or 35mm slides that you use for class, you should be developing a strategy for migrating the class material to a different media for use inside and outside of class. Look for DVD, Blu-Ray or (legal) Internet video replacements for any VHS, LaserDisc, 3/4" tape, or Betamax titles in your personal collection. The Library ([http://go.middlebury.edu/request go/request]) or your liaison ([http://go.middlebury.edu/liaisons go/liaisons]) can assist you with this. If a commercial digital copy is available we will attempt to purchase a replacement; processing times will vary based on availability. Before any in-house conversion of analog or obsolete digital formats is done, however, we need to determine the legality of the duplication request. '''Expect about 5 business days for the copyright question to be resolved (this can be a somewhat complex issue) and another 5 business days for the actual conversion.'''<br />
* If you are purchasing a personal computer or tablet (e.g. iPad) and suspect you may need to use it in a classroom, ensure that it has a VGA port or, if it does not, purchase a VGA video adapter (speak with your vendor for more details about compatible adapters). Keep an eye on this page and MiddPoints/the LIS blog for any announcements on the future of VGA.<br />
<br />
===Frequently Asked Questions===<br />
# '''What will happen to all the tapes and LaserDiscs in the Library's collection?''' See the section above, [[#What we are doing to prepare|What we are doing to prepare]].<br />
# '''How can I replace my NON-LIS VHS or Laserdisc film that is needed for a class?''' Check if the Library has a copy of the film already (http://go.middlebury.edu/midcat). If we do not already have the film, the library can search for a replacement - place your request to purchase the item at http://go.middlebury.edu/request.<br />
# '''How can I replace VHS or Laserdisc material that's in my personal collection?''' If the material will be used for a class, it is best to follow the recommendation in the answer to the previous question. If the material will not be used for a class, you can try an outside service. LIS is developing self-service options for this purpose.<br />
# '''What has Middlebury College done so far to ease this process?''' See the section above, [[#What we are doing to prepare|What we are doing to prepare]].<br />
# '''What can I do to prepare?''' See the section above, [[#What can you do to prepare|What can you do to prepare]].<br />
# '''If I convert my VHS tape to DVD, will it increase or decrease the quality?''' The quality does not increase if a tape is converted to DVD. There may be some loss of quality whenever a conversion happens. It is best to look for a commercially made replacement title. If the tape itself is in poor condition, there is no way to increase the quality or remove errors. Also, attempting to convert tapes that have Macrovision protection will result in a very poor quality picture.<br />
# '''Does digital media offer higher quality than analog media?''' When compared to VHS and LaserDisc, yes, a commercially made DVD, Blu-ray or Internet video will usually provide higher quality.<br />
<br />
===Other resources===<br />
* http://library.allegheny.edu/content.php?pid=62071&sid=2140939<br />
* http://www.ithaca.edu/its/services/dms/vhs/<br />
* http://www.bates.edu/ils/policies/access-use/ils-measures-on-use-of-vhs-in-the-classroom/<br />
* http://www.pdx.edu/oit/sites/www.pdx.edu.oit/files/Newsletter_Sp12.pdf<br />
<br />
===References===<br />
* [1] http://articles.latimes.com/2008/dec/22/entertainment/et-vhs-tapes22<br />
* [2] http://broadcastengineering.com/products/jvc-ends-vcr-production-after-32-years<br />
* [3] http://www.mindspring.com/~laserguru/askjosh.htm<br />
* [4] http://www.pioneer.eu/uk/newsroom/news/news/endoflaserdiscplayer/page.html<br />
<br />
[[Category:Helpdesk Documentation]]<br />
[[Category:Media Services]]</div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=The_Analog_Sunset&diff=26421The Analog Sunset2013-03-04T20:33:45Z<p>Terry Simpkins: /* What we are doing to prepare */</p>
<hr />
<div>__NOTOC__<br />
==Important notice about the analog video format==<br />
This is an important notice about the analog video format. It relates to the phasing out analog media and analog players (VCR, Laserdisc [LD] and slide projectors) in the classrooms at Middlebury College. Please review the next sections for information on the reasons behind this and the approach that LIS plans to undertake.<br />
<br />
== What do the analog sunset and digital audio/video mean for Middlebury? ==<br />
=== Summary ===<br />
Analog media (VHS, Betamax, U-matic, etc.) and certain digital media (LaserDiscs) have become obsolete – new media are not being produced, nor are replacement players. For LaserDisc and VCR technology, better, higher quality, and easier to use digital technologies have emerged. By removing these media players players and slide projectors from classrooms, and by replacing these older formats with digital ones, we can ensure that our classrooms will continue to be functional, easy to use, and easy to support, both now and in the near future.<br />
<br />
The [http://www.extron.com/company/article.aspx?id=analogsunsetwp media ]and [http://newsroom.intel.com/community/intel_newsroom/blog/2010/12/08/leading-pc-companies-move-to-all-digital-display-technology-phasing-out-analog computer industries] have chosen to retire certain older audio and video technologies and move to newer digital audio and video formats. This means the imminent death of VHS, LaserDisc, 3/4" tape and, eventually, even our beloved [http://en.wikipedia.org/wiki/File:Vga-cable.jpg VGA] (and possibly even 16mm and 35mm film, but we don't know that quite yet). BluRay (using a newer connection type - HDMI) and streaming Internet video are the newer formats intended to replace all of the aforementioned older media formats. The DVD format remains alive, for now.<br />
<br />
LIS has developed a plan to address the obsolescence of these older formats and support for the new ones. The process is guided by a combination of technology options, copyright law, and input from our user community. The [http://www.middlebury.edu/about/handbook/lis/copyright Copyright and Fair Use Guidelines] section of the Handbook outlines some of the copyright intricacies. '''If you currently have a VHS tape, Laserdisc or 35mm slides that you use for class, you should be developing a strategy for migrating the class material to a different media for use inside and outside of class (see [[#What can you do to prepare]].)'''<br />
<br />
=== Important Dates ===<br />
Phase I - Beginning January 1, 2013<br />
LIS will no longer add VHS players to '''new or renovated classrooms'''.<br />
<br />
Phase II - Beginning January 1, 2014<br />
LIS will begin removing VHS, LaserDisc, and slide projectors from '''all classrooms''' except for the main auditoriums (Sunderland Dana, Alexander Twilight Auditorium, and Axinn 232). We need to preserve as many of these devices as possible for spare parts and archival purposes.<br />
<br />
Phase III - Onward and upward.<br />
LIS will continue to move forward with digital technology, including investigating reliable streaming options, and strive to accommodate any emerging technologies for the future.<br />
<br />
=== What does the analog sunset mean for computers ===<br />
The [http://en.wikipedia.org/wiki/File:VGA-Buchse.JPG VGA plug] that can be found on most computers is slowly being phased out. Dell and other computer manufacturers are not including it on some newer computer models - a trend that is likely to continue. [http://en.wikipedia.org/wiki/File:HDMI-Connector.jpg HDMI ]is a new type of audio/video connection that '''allows audio and video to be sent over the same cable'''. [http://en.wikipedia.org/wiki/File:Displayport-cable.jpg DisplayPort ](used by some Dell computers) and [http://en.wikipedia.org/wiki/File:Mini_DisplayPort_on_Apple_MacBook.jpg Mini DisplayPort]/[http://en.wikipedia.org/wiki/File:ThunderboltIO.jpg Thunderbolt] (used by most modern Apple computers) are additional audio/video connection types that are compatible with HDMI and can send '''both audio and video over the same cable'''.&nbsp;Both HDMI and DisplayPort aim to reduce audio/video projection complexity and reduce cable clutter. Moreover, both of these connection types allow for higher quality projection.<br />
<br />
Of the two, Middlebury has chosen to support '''HDMI '''alongside the existing video cables (VGA) for the foreseeable future. Thus, any classrooms built or upgraded after May 2009 will support both HDMI and VGA. This decision was made based on the [http://www.hdmi.org/learningcenter/faq.aspx#2 media industry's decision] to support HDMI, Dell's current and future choice to [http://newsroom.intel.com/community/intel_newsroom/blog/2010/12/08/leading-pc-companies-move-to-all-digital-display-technology-phasing-out-analog use HDMI] and Apple's promise of [http://support.apple.com/kb/HT4241?viewlocale=en_US compatibility between their Mini DisplayPort/Thunderbolt and HDMI].<br />
<br />
Currently:<br />
*some computers distributed by Middlebury College have a VGA connector only (mostly Dell computers made before 2010)<br />
*other computers distributed by Middlebury College&nbsp;have a DisplayPort and VGA connector (mostly Dells made between 2010 and 2011)<br />
*a third group of computers distributed by Middlebury College have an HDMI and VGA connector&nbsp;(mostly Dells after 2011)<br />
*a fourth group - most current Mac computers - can be connected to VGA or HDMI with the [http://store.apple.com/us/browse/home/shop_mac/mac_accessories/cables/cable_chooser appropriate adapter].<br />
<br />
=== What does the analog sunset mean for DVD, VHS, Laserdisc, 3/4" tape, film slides ===<br />
<br />
* Last (blank) VHS tape produced in 2008. [1]<br />
* Last standalone VHS player produced in 2008. [2]<br />
* Last LaserDisc produced in 2000. [3]<br />
* Last LaserDisc player shipped in 2009. [4]<br />
* DVDs and DVD players are still actively produced, though it is likely they will eventually be superseded by Blu-Ray and Internet video. More and more titles are simultaneously released on DVD, Blu-Ray and (legal) Internet video.<br />
<br />
This means that the supply of VHS/VCR & LaserDisc players and parts is becoming limited. Soon we will no longer be able to buy new players to replace existing ones as they fail. In addition, there will be a limited supply of spare parts and technical personnel that have the knowledge to repair equipment. Middlebury College's timeline is outlined in the Important Dates section above.<br />
<br />
=== What we are doing to prepare ===<br />
* Over the past two years, LIS has replaced a large amount of analog and obsolete media (VHS & LaserDisc) placed on Library Reserves with DVD or Blu-Ray media. Last winter, a large LaserDisc deselection project reduced our holdings by almost 90% and was lauded by staff and faculty as a strong step forward. In the past year we've been turning our attention to the VHS collection, targeting those items which have never circulated, which reduced our holdings by over 35%. We are currently in the process of removing VHS copies of works for which we also have DVD and/or Blu-Ray versions.<br />
* Other VHS titles have not circulated at all in the past seven years (i.e., since our migration of MIDCAT to the current platform), and we are reviewing those titles with faculty input and assistance. Individual departments should check their collection of media titles for VHS items. If any are crucial for teaching or research, LIS can attempt to purchase new copies in modern format (DVD or Blu-Ray) if we do not already have them. If these formats are not available, we will retain the VHS. All other VHS will be removed from the collection.<br />
* Our classrooms will continue to have the option of bringing in an analog or obsolete digital device (VCR, LaserDisc player, slide projector) for the foreseeable future. LIS maintains an inventory of VCRs, LaserDisc players, and slide projectors in functional condition available for check-out from the Library circulation desk. However, there is no guarantee that we will be able to maintain and repair these devices indefinately, as new supplies dwindle.<br />
* We are following similar steps with our collection of aging audio cassettes. Cassettes that have never circulated in the past seven years are being reviewed. Cassettes that have been put on reserve or that have circulated will be replaced, retained, or migrated to a newer format.<br />
<br />
=== What can you do to prepare ===<br />
* If you currently have a VHS tape, Laserdisc or 35mm slides that you use for class, you should be developing a strategy for migrating the class material to a different media for use inside and outside of class. Look for DVD, Blu-ray or (legal) Internet video replacements for any VHS, Laserdisc, 3/4" tape or Betamax titles in your personal collection. The Library ([http://go.middlebury.edu/request go/request]) or your liaison ([http://go.middlebury.edu/liaisons go/liaisons]) can assist you with this. If a commercial copy is available, processing times will vary based on availability. Before any conversion is made, we need to determine whether it is legal to make a copy of the material. '''Expect about 5 business days for the copyright question to be resolved (this can be a somewhat complex issue with legal repercussions) and another 5 business days for the actual conversion.'''<br />
* If you are purchasing a personal computer or tablet (e.g. iPad) and suspect you may need to use it in a classroom, ensure that it has a VGA port or, if it does not, purchase a VGA video adapter (speak with your vendor for more details about compatible adapters). Keep an eye on this page and MiddPoints/the LIS blog for any announcements on the future of VGA.<br />
<br />
===Frequently Asked Questions===<br />
# '''What will happen to all the tapes and LaserDiscs in the Library's collection?''' See the section above, [[#What we are doing to prepare|What we are doing to prepare]].<br />
# '''How can I replace my NON-LIS VHS or Laserdisc film that is needed for a class?''' Check if the Library has a copy of the film already (http://go.middlebury.edu/midcat). If we do not already have the film, the library can search for a replacement - place your request to purchase the item at http://go.middlebury.edu/request.<br />
# '''How can I replace VHS or Laserdisc material that's in my personal collection?''' If the material will be used for a class, it is best to follow the recommendation in the answer to the previous question. If the material will not be used for a class, you can try an outside service. LIS is developing self-service options for this purpose.<br />
# '''What has Middlebury College done so far to ease this process?''' See the section above, [[#What we are doing to prepare|What we are doing to prepare]].<br />
# '''What can I do to prepare?''' See the section above, [[#What can you do to prepare|What can you do to prepare]].<br />
# '''If I convert my VHS tape to DVD, will it increase or decrease the quality?''' The quality does not increase if a tape is converted to DVD. There may be some loss of quality whenever a conversion happens. It is best to look for a commercially made replacement title. If the tape itself is in poor condition, there is no way to increase the quality or remove errors. Also, attempting to convert tapes that have Macrovision protection will result in a very poor quality picture.<br />
# '''Does digital media offer higher quality than analog media?''' When compared to VHS and LaserDisc, yes, a commercially made DVD, Blu-ray or Internet video will usually provide higher quality.<br />
<br />
===Other resources===<br />
* http://library.allegheny.edu/content.php?pid=62071&sid=2140939<br />
* http://www.ithaca.edu/its/services/dms/vhs/<br />
* http://www.bates.edu/ils/policies/access-use/ils-measures-on-use-of-vhs-in-the-classroom/<br />
* http://www.pdx.edu/oit/sites/www.pdx.edu.oit/files/Newsletter_Sp12.pdf<br />
<br />
===References===<br />
* [1] http://articles.latimes.com/2008/dec/22/entertainment/et-vhs-tapes22<br />
* [2] http://broadcastengineering.com/products/jvc-ends-vcr-production-after-32-years<br />
* [3] http://www.mindspring.com/~laserguru/askjosh.htm<br />
* [4] http://www.pioneer.eu/uk/newsroom/news/news/endoflaserdiscplayer/page.html<br />
<br />
[[Category:Helpdesk Documentation]]<br />
[[Category:Media Services]]</div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=The_Analog_Sunset&diff=26420The Analog Sunset2013-03-04T20:28:08Z<p>Terry Simpkins: /* What does the analog sunset mean for DVD, VHS, Laserdisc, 3/4" tape, film slides */</p>
<hr />
<div>__NOTOC__<br />
==Important notice about the analog video format==<br />
This is an important notice about the analog video format. It relates to the phasing out analog media and analog players (VCR, Laserdisc [LD] and slide projectors) in the classrooms at Middlebury College. Please review the next sections for information on the reasons behind this and the approach that LIS plans to undertake.<br />
<br />
== What do the analog sunset and digital audio/video mean for Middlebury? ==<br />
=== Summary ===<br />
Analog media (VHS, Betamax, U-matic, etc.) and certain digital media (LaserDiscs) have become obsolete – new media are not being produced, nor are replacement players. For LaserDisc and VCR technology, better, higher quality, and easier to use digital technologies have emerged. By removing these media players players and slide projectors from classrooms, and by replacing these older formats with digital ones, we can ensure that our classrooms will continue to be functional, easy to use, and easy to support, both now and in the near future.<br />
<br />
The [http://www.extron.com/company/article.aspx?id=analogsunsetwp media ]and [http://newsroom.intel.com/community/intel_newsroom/blog/2010/12/08/leading-pc-companies-move-to-all-digital-display-technology-phasing-out-analog computer industries] have chosen to retire certain older audio and video technologies and move to newer digital audio and video formats. This means the imminent death of VHS, LaserDisc, 3/4" tape and, eventually, even our beloved [http://en.wikipedia.org/wiki/File:Vga-cable.jpg VGA] (and possibly even 16mm and 35mm film, but we don't know that quite yet). BluRay (using a newer connection type - HDMI) and streaming Internet video are the newer formats intended to replace all of the aforementioned older media formats. The DVD format remains alive, for now.<br />
<br />
LIS has developed a plan to address the obsolescence of these older formats and support for the new ones. The process is guided by a combination of technology options, copyright law, and input from our user community. The [http://www.middlebury.edu/about/handbook/lis/copyright Copyright and Fair Use Guidelines] section of the Handbook outlines some of the copyright intricacies. '''If you currently have a VHS tape, Laserdisc or 35mm slides that you use for class, you should be developing a strategy for migrating the class material to a different media for use inside and outside of class (see [[#What can you do to prepare]].)'''<br />
<br />
=== Important Dates ===<br />
Phase I - Beginning January 1, 2013<br />
LIS will no longer add VHS players to '''new or renovated classrooms'''.<br />
<br />
Phase II - Beginning January 1, 2014<br />
LIS will begin removing VHS, LaserDisc, and slide projectors from '''all classrooms''' except for the main auditoriums (Sunderland Dana, Alexander Twilight Auditorium, and Axinn 232). We need to preserve as many of these devices as possible for spare parts and archival purposes.<br />
<br />
Phase III - Onward and upward.<br />
LIS will continue to move forward with digital technology, including investigating reliable streaming options, and strive to accommodate any emerging technologies for the future.<br />
<br />
=== What does the analog sunset mean for computers ===<br />
The [http://en.wikipedia.org/wiki/File:VGA-Buchse.JPG VGA plug] that can be found on most computers is slowly being phased out. Dell and other computer manufacturers are not including it on some newer computer models - a trend that is likely to continue. [http://en.wikipedia.org/wiki/File:HDMI-Connector.jpg HDMI ]is a new type of audio/video connection that '''allows audio and video to be sent over the same cable'''. [http://en.wikipedia.org/wiki/File:Displayport-cable.jpg DisplayPort ](used by some Dell computers) and [http://en.wikipedia.org/wiki/File:Mini_DisplayPort_on_Apple_MacBook.jpg Mini DisplayPort]/[http://en.wikipedia.org/wiki/File:ThunderboltIO.jpg Thunderbolt] (used by most modern Apple computers) are additional audio/video connection types that are compatible with HDMI and can send '''both audio and video over the same cable'''.&nbsp;Both HDMI and DisplayPort aim to reduce audio/video projection complexity and reduce cable clutter. Moreover, both of these connection types allow for higher quality projection.<br />
<br />
Of the two, Middlebury has chosen to support '''HDMI '''alongside the existing video cables (VGA) for the foreseeable future. Thus, any classrooms built or upgraded after May 2009 will support both HDMI and VGA. This decision was made based on the [http://www.hdmi.org/learningcenter/faq.aspx#2 media industry's decision] to support HDMI, Dell's current and future choice to [http://newsroom.intel.com/community/intel_newsroom/blog/2010/12/08/leading-pc-companies-move-to-all-digital-display-technology-phasing-out-analog use HDMI] and Apple's promise of [http://support.apple.com/kb/HT4241?viewlocale=en_US compatibility between their Mini DisplayPort/Thunderbolt and HDMI].<br />
<br />
Currently:<br />
*some computers distributed by Middlebury College have a VGA connector only (mostly Dell computers made before 2010)<br />
*other computers distributed by Middlebury College&nbsp;have a DisplayPort and VGA connector (mostly Dells made between 2010 and 2011)<br />
*a third group of computers distributed by Middlebury College have an HDMI and VGA connector&nbsp;(mostly Dells after 2011)<br />
*a fourth group - most current Mac computers - can be connected to VGA or HDMI with the [http://store.apple.com/us/browse/home/shop_mac/mac_accessories/cables/cable_chooser appropriate adapter].<br />
<br />
=== What does the analog sunset mean for DVD, VHS, Laserdisc, 3/4" tape, film slides ===<br />
<br />
* Last (blank) VHS tape produced in 2008. [1]<br />
* Last standalone VHS player produced in 2008. [2]<br />
* Last LaserDisc produced in 2000. [3]<br />
* Last LaserDisc player shipped in 2009. [4]<br />
* DVDs and DVD players are still actively produced, though it is likely they will eventually be superseded by Blu-Ray and Internet video. More and more titles are simultaneously released on DVD, Blu-Ray and (legal) Internet video.<br />
<br />
This means that the supply of VHS/VCR & LaserDisc players and parts is becoming limited. Soon we will no longer be able to buy new players to replace existing ones as they fail. In addition, there will be a limited supply of spare parts and technical personnel that have the knowledge to repair equipment. Middlebury College's timeline is outlined in the Important Dates section above.<br />
<br />
=== What we are doing to prepare ===<br />
* Over the past two years, LIS has replaced a large amount of analog media (VHS & Laserdisc) used for Reserves with DVD or Blu-ray media. Last winter, a large Laserdisc weeding project reduced our holdings by almost 90% and was lauded by staff and faculty as a strong step forward. In the past year we've been turning our attention to the VHS collection, removing all items which have never circulated even once, which reduced our holdings by over 35%. We are currently in the process of removing VHS that we already have DVD or Blu-ray versions of.<br />
* A number of other VHS titles have not circulated at all in the past seven years, and we are examining those VHS with the help of faculty. Departments should check their collection of media titles for VHS. If any are crucial for teaching or research, we will look to purchase new copies on DVD or Blu-ray if we do not already have them. If these formats are not available, we will keep the VHS. All other VHS will be removed from the collection.<br />
* Our classrooms will continue to have the option of bringing in an analog device (VCR, Laserdisc player, slide projector) for the foreseeable future. LIS will keeps an inventory of VCRs, Laserdisc players and slide projectors in functional condition and available for check-out from the Library circulation desk. However, there is no guarantee that we will be able to maintain and repair these devices, as new supplies dwindle.<br />
* We are following similar steps with our collection of aging audio cassettes. Cassettes that have never circulated in the past seven years are being reviewed. Cassettes that have been put on reserve or that have circulated will be replaced, retained, or migrated to a newer format.<br />
<br />
=== What can you do to prepare ===<br />
* If you currently have a VHS tape, Laserdisc or 35mm slides that you use for class, you should be developing a strategy for migrating the class material to a different media for use inside and outside of class. Look for DVD, Blu-ray or (legal) Internet video replacements for any VHS, Laserdisc, 3/4" tape or Betamax titles in your personal collection. The Library ([http://go.middlebury.edu/request go/request]) or your liaison ([http://go.middlebury.edu/liaisons go/liaisons]) can assist you with this. If a commercial copy is available, processing times will vary based on availability. Before any conversion is made, we need to determine whether it is legal to make a copy of the material. '''Expect about 5 business days for the copyright question to be resolved (this can be a somewhat complex issue with legal repercussions) and another 5 business days for the actual conversion.'''<br />
* If you are purchasing a personal computer or tablet (e.g. iPad) and suspect you may need to use it in a classroom, ensure that it has a VGA port or, if it does not, purchase a VGA video adapter (speak with your vendor for more details about compatible adapters). Keep an eye on this page and MiddPoints/the LIS blog for any announcements on the future of VGA.<br />
<br />
===Frequently Asked Questions===<br />
# '''What will happen to all the tapes and LaserDiscs in the Library's collection?''' See the section above, [[#What we are doing to prepare|What we are doing to prepare]].<br />
# '''How can I replace my NON-LIS VHS or Laserdisc film that is needed for a class?''' Check if the Library has a copy of the film already (http://go.middlebury.edu/midcat). If we do not already have the film, the library can search for a replacement - place your request to purchase the item at http://go.middlebury.edu/request.<br />
# '''How can I replace VHS or Laserdisc material that's in my personal collection?''' If the material will be used for a class, it is best to follow the recommendation in the answer to the previous question. If the material will not be used for a class, you can try an outside service. LIS is developing self-service options for this purpose.<br />
# '''What has Middlebury College done so far to ease this process?''' See the section above, [[#What we are doing to prepare|What we are doing to prepare]].<br />
# '''What can I do to prepare?''' See the section above, [[#What can you do to prepare|What can you do to prepare]].<br />
# '''If I convert my VHS tape to DVD, will it increase or decrease the quality?''' The quality does not increase if a tape is converted to DVD. There may be some loss of quality whenever a conversion happens. It is best to look for a commercially made replacement title. If the tape itself is in poor condition, there is no way to increase the quality or remove errors. Also, attempting to convert tapes that have Macrovision protection will result in a very poor quality picture.<br />
# '''Does digital media offer higher quality than analog media?''' When compared to VHS and LaserDisc, yes, a commercially made DVD, Blu-ray or Internet video will usually provide higher quality.<br />
<br />
===Other resources===<br />
* http://library.allegheny.edu/content.php?pid=62071&sid=2140939<br />
* http://www.ithaca.edu/its/services/dms/vhs/<br />
* http://www.bates.edu/ils/policies/access-use/ils-measures-on-use-of-vhs-in-the-classroom/<br />
* http://www.pdx.edu/oit/sites/www.pdx.edu.oit/files/Newsletter_Sp12.pdf<br />
<br />
===References===<br />
* [1] http://articles.latimes.com/2008/dec/22/entertainment/et-vhs-tapes22<br />
* [2] http://broadcastengineering.com/products/jvc-ends-vcr-production-after-32-years<br />
* [3] http://www.mindspring.com/~laserguru/askjosh.htm<br />
* [4] http://www.pioneer.eu/uk/newsroom/news/news/endoflaserdiscplayer/page.html<br />
<br />
[[Category:Helpdesk Documentation]]<br />
[[Category:Media Services]]</div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=The_Analog_Sunset&diff=26419The Analog Sunset2013-03-04T20:26:33Z<p>Terry Simpkins: /* What does the analog sunset mean for computers */</p>
<hr />
<div>__NOTOC__<br />
==Important notice about the analog video format==<br />
This is an important notice about the analog video format. It relates to the phasing out analog media and analog players (VCR, Laserdisc [LD] and slide projectors) in the classrooms at Middlebury College. Please review the next sections for information on the reasons behind this and the approach that LIS plans to undertake.<br />
<br />
== What do the analog sunset and digital audio/video mean for Middlebury? ==<br />
=== Summary ===<br />
Analog media (VHS, Betamax, U-matic, etc.) and certain digital media (LaserDiscs) have become obsolete – new media are not being produced, nor are replacement players. For LaserDisc and VCR technology, better, higher quality, and easier to use digital technologies have emerged. By removing these media players players and slide projectors from classrooms, and by replacing these older formats with digital ones, we can ensure that our classrooms will continue to be functional, easy to use, and easy to support, both now and in the near future.<br />
<br />
The [http://www.extron.com/company/article.aspx?id=analogsunsetwp media ]and [http://newsroom.intel.com/community/intel_newsroom/blog/2010/12/08/leading-pc-companies-move-to-all-digital-display-technology-phasing-out-analog computer industries] have chosen to retire certain older audio and video technologies and move to newer digital audio and video formats. This means the imminent death of VHS, LaserDisc, 3/4" tape and, eventually, even our beloved [http://en.wikipedia.org/wiki/File:Vga-cable.jpg VGA] (and possibly even 16mm and 35mm film, but we don't know that quite yet). BluRay (using a newer connection type - HDMI) and streaming Internet video are the newer formats intended to replace all of the aforementioned older media formats. The DVD format remains alive, for now.<br />
<br />
LIS has developed a plan to address the obsolescence of these older formats and support for the new ones. The process is guided by a combination of technology options, copyright law, and input from our user community. The [http://www.middlebury.edu/about/handbook/lis/copyright Copyright and Fair Use Guidelines] section of the Handbook outlines some of the copyright intricacies. '''If you currently have a VHS tape, Laserdisc or 35mm slides that you use for class, you should be developing a strategy for migrating the class material to a different media for use inside and outside of class (see [[#What can you do to prepare]].)'''<br />
<br />
=== Important Dates ===<br />
Phase I - Beginning January 1, 2013<br />
LIS will no longer add VHS players to '''new or renovated classrooms'''.<br />
<br />
Phase II - Beginning January 1, 2014<br />
LIS will begin removing VHS, LaserDisc, and slide projectors from '''all classrooms''' except for the main auditoriums (Sunderland Dana, Alexander Twilight Auditorium, and Axinn 232). We need to preserve as many of these devices as possible for spare parts and archival purposes.<br />
<br />
Phase III - Onward and upward.<br />
LIS will continue to move forward with digital technology, including investigating reliable streaming options, and strive to accommodate any emerging technologies for the future.<br />
<br />
=== What does the analog sunset mean for computers ===<br />
The [http://en.wikipedia.org/wiki/File:VGA-Buchse.JPG VGA plug] that can be found on most computers is slowly being phased out. Dell and other computer manufacturers are not including it on some newer computer models - a trend that is likely to continue. [http://en.wikipedia.org/wiki/File:HDMI-Connector.jpg HDMI ]is a new type of audio/video connection that '''allows audio and video to be sent over the same cable'''. [http://en.wikipedia.org/wiki/File:Displayport-cable.jpg DisplayPort ](used by some Dell computers) and [http://en.wikipedia.org/wiki/File:Mini_DisplayPort_on_Apple_MacBook.jpg Mini DisplayPort]/[http://en.wikipedia.org/wiki/File:ThunderboltIO.jpg Thunderbolt] (used by most modern Apple computers) are additional audio/video connection types that are compatible with HDMI and can send '''both audio and video over the same cable'''.&nbsp;Both HDMI and DisplayPort aim to reduce audio/video projection complexity and reduce cable clutter. Moreover, both of these connection types allow for higher quality projection.<br />
<br />
Of the two, Middlebury has chosen to support '''HDMI '''alongside the existing video cables (VGA) for the foreseeable future. Thus, any classrooms built or upgraded after May 2009 will support both HDMI and VGA. This decision was made based on the [http://www.hdmi.org/learningcenter/faq.aspx#2 media industry's decision] to support HDMI, Dell's current and future choice to [http://newsroom.intel.com/community/intel_newsroom/blog/2010/12/08/leading-pc-companies-move-to-all-digital-display-technology-phasing-out-analog use HDMI] and Apple's promise of [http://support.apple.com/kb/HT4241?viewlocale=en_US compatibility between their Mini DisplayPort/Thunderbolt and HDMI].<br />
<br />
Currently:<br />
*some computers distributed by Middlebury College have a VGA connector only (mostly Dell computers made before 2010)<br />
*other computers distributed by Middlebury College&nbsp;have a DisplayPort and VGA connector (mostly Dells made between 2010 and 2011)<br />
*a third group of computers distributed by Middlebury College have an HDMI and VGA connector&nbsp;(mostly Dells after 2011)<br />
*a fourth group - most current Mac computers - can be connected to VGA or HDMI with the [http://store.apple.com/us/browse/home/shop_mac/mac_accessories/cables/cable_chooser appropriate adapter].<br />
<br />
=== What does the analog sunset mean for DVD, VHS, Laserdisc, 3/4" tape, film slides ===<br />
<br />
* Last (blank) VHS tape produced in 2008. [1]<br />
* Last standalone VHS player produced in 2008. [2]<br />
* Last Laserdisc produced in 2000. [3]<br />
* Last Laserdisc player shipped in 2009. [4]<br />
* DVDs and DVD players are still actively produced though it is likely they will eventually be superseded by Blu-ray and Internet video. More and more titles are simultaneously released on DVD, Blu-ray and (legal) Internet video.<br />
<br />
This means that the supply of VHS/VCR & Laserdisc players and parts is becoming limited. Very soon we won't be able to buy new players to replace our existing ones as they fail. In addition, there will be a limited supply of spare parts and technical personnel that have the know-how to perform repair. Middlebury College's timeline is outlined in the Important Dates section above.<br />
<br />
=== What we are doing to prepare ===<br />
* Over the past two years, LIS has replaced a large amount of analog media (VHS & Laserdisc) used for Reserves with DVD or Blu-ray media. Last winter, a large Laserdisc weeding project reduced our holdings by almost 90% and was lauded by staff and faculty as a strong step forward. In the past year we've been turning our attention to the VHS collection, removing all items which have never circulated even once, which reduced our holdings by over 35%. We are currently in the process of removing VHS that we already have DVD or Blu-ray versions of.<br />
* A number of other VHS titles have not circulated at all in the past seven years, and we are examining those VHS with the help of faculty. Departments should check their collection of media titles for VHS. If any are crucial for teaching or research, we will look to purchase new copies on DVD or Blu-ray if we do not already have them. If these formats are not available, we will keep the VHS. All other VHS will be removed from the collection.<br />
* Our classrooms will continue to have the option of bringing in an analog device (VCR, Laserdisc player, slide projector) for the foreseeable future. LIS will keeps an inventory of VCRs, Laserdisc players and slide projectors in functional condition and available for check-out from the Library circulation desk. However, there is no guarantee that we will be able to maintain and repair these devices, as new supplies dwindle.<br />
* We are following similar steps with our collection of aging audio cassettes. Cassettes that have never circulated in the past seven years are being reviewed. Cassettes that have been put on reserve or that have circulated will be replaced, retained, or migrated to a newer format.<br />
<br />
=== What can you do to prepare ===<br />
* If you currently have a VHS tape, Laserdisc or 35mm slides that you use for class, you should be developing a strategy for migrating the class material to a different media for use inside and outside of class. Look for DVD, Blu-ray or (legal) Internet video replacements for any VHS, Laserdisc, 3/4" tape or Betamax titles in your personal collection. The Library ([http://go.middlebury.edu/request go/request]) or your liaison ([http://go.middlebury.edu/liaisons go/liaisons]) can assist you with this. If a commercial copy is available, processing times will vary based on availability. Before any conversion is made, we need to determine whether it is legal to make a copy of the material. '''Expect about 5 business days for the copyright question to be resolved (this can be a somewhat complex issue with legal repercussions) and another 5 business days for the actual conversion.'''<br />
* If you are purchasing a personal computer or tablet (e.g. iPad) and suspect you may need to use it in a classroom, ensure that it has a VGA port or, if it does not, purchase a VGA video adapter (speak with your vendor for more details about compatible adapters). Keep an eye on this page and MiddPoints/the LIS blog for any announcements on the future of VGA.<br />
<br />
===Frequently Asked Questions===<br />
# '''What will happen to all the tapes and LaserDiscs in the Library's collection?''' See the section above, [[#What we are doing to prepare|What we are doing to prepare]].<br />
# '''How can I replace my NON-LIS VHS or Laserdisc film that is needed for a class?''' Check if the Library has a copy of the film already (http://go.middlebury.edu/midcat). If we do not already have the film, the library can search for a replacement - place your request to purchase the item at http://go.middlebury.edu/request.<br />
# '''How can I replace VHS or Laserdisc material that's in my personal collection?''' If the material will be used for a class, it is best to follow the recommendation in the answer to the previous question. If the material will not be used for a class, you can try an outside service. LIS is developing self-service options for this purpose.<br />
# '''What has Middlebury College done so far to ease this process?''' See the section above, [[#What we are doing to prepare|What we are doing to prepare]].<br />
# '''What can I do to prepare?''' See the section above, [[#What can you do to prepare|What can you do to prepare]].<br />
# '''If I convert my VHS tape to DVD, will it increase or decrease the quality?''' The quality does not increase if a tape is converted to DVD. There may be some loss of quality whenever a conversion happens. It is best to look for a commercially made replacement title. If the tape itself is in poor condition, there is no way to increase the quality or remove errors. Also, attempting to convert tapes that have Macrovision protection will result in a very poor quality picture.<br />
# '''Does digital media offer higher quality than analog media?''' When compared to VHS and LaserDisc, yes, a commercially made DVD, Blu-ray or Internet video will usually provide higher quality.<br />
<br />
===Other resources===<br />
* http://library.allegheny.edu/content.php?pid=62071&sid=2140939<br />
* http://www.ithaca.edu/its/services/dms/vhs/<br />
* http://www.bates.edu/ils/policies/access-use/ils-measures-on-use-of-vhs-in-the-classroom/<br />
* http://www.pdx.edu/oit/sites/www.pdx.edu.oit/files/Newsletter_Sp12.pdf<br />
<br />
===References===<br />
* [1] http://articles.latimes.com/2008/dec/22/entertainment/et-vhs-tapes22<br />
* [2] http://broadcastengineering.com/products/jvc-ends-vcr-production-after-32-years<br />
* [3] http://www.mindspring.com/~laserguru/askjosh.htm<br />
* [4] http://www.pioneer.eu/uk/newsroom/news/news/endoflaserdiscplayer/page.html<br />
<br />
[[Category:Helpdesk Documentation]]<br />
[[Category:Media Services]]</div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=The_Analog_Sunset&diff=26418The Analog Sunset2013-03-04T20:25:07Z<p>Terry Simpkins: /* Important Dates */</p>
<hr />
<div>__NOTOC__<br />
==Important notice about the analog video format==<br />
This is an important notice about the analog video format. It relates to the phasing out analog media and analog players (VCR, Laserdisc [LD] and slide projectors) in the classrooms at Middlebury College. Please review the next sections for information on the reasons behind this and the approach that LIS plans to undertake.<br />
<br />
== What do the analog sunset and digital audio/video mean for Middlebury? ==<br />
=== Summary ===<br />
Analog media (VHS, Betamax, U-matic, etc.) and certain digital media (LaserDiscs) have become obsolete – new media are not being produced, nor are replacement players. For LaserDisc and VCR technology, better, higher quality, and easier to use digital technologies have emerged. By removing these media players players and slide projectors from classrooms, and by replacing these older formats with digital ones, we can ensure that our classrooms will continue to be functional, easy to use, and easy to support, both now and in the near future.<br />
<br />
The [http://www.extron.com/company/article.aspx?id=analogsunsetwp media ]and [http://newsroom.intel.com/community/intel_newsroom/blog/2010/12/08/leading-pc-companies-move-to-all-digital-display-technology-phasing-out-analog computer industries] have chosen to retire certain older audio and video technologies and move to newer digital audio and video formats. This means the imminent death of VHS, LaserDisc, 3/4" tape and, eventually, even our beloved [http://en.wikipedia.org/wiki/File:Vga-cable.jpg VGA] (and possibly even 16mm and 35mm film, but we don't know that quite yet). BluRay (using a newer connection type - HDMI) and streaming Internet video are the newer formats intended to replace all of the aforementioned older media formats. The DVD format remains alive, for now.<br />
<br />
LIS has developed a plan to address the obsolescence of these older formats and support for the new ones. The process is guided by a combination of technology options, copyright law, and input from our user community. The [http://www.middlebury.edu/about/handbook/lis/copyright Copyright and Fair Use Guidelines] section of the Handbook outlines some of the copyright intricacies. '''If you currently have a VHS tape, Laserdisc or 35mm slides that you use for class, you should be developing a strategy for migrating the class material to a different media for use inside and outside of class (see [[#What can you do to prepare]].)'''<br />
<br />
=== Important Dates ===<br />
Phase I - Beginning January 1, 2013<br />
LIS will no longer add VHS players to '''new or renovated classrooms'''.<br />
<br />
Phase II - Beginning January 1, 2014<br />
LIS will begin removing VHS, LaserDisc, and slide projectors from '''all classrooms''' except for the main auditoriums (Sunderland Dana, Alexander Twilight Auditorium, and Axinn 232). We need to preserve as many of these devices as possible for spare parts and archival purposes.<br />
<br />
Phase III - Onward and upward.<br />
LIS will continue to move forward with digital technology, including investigating reliable streaming options, and strive to accommodate any emerging technologies for the future.<br />
<br />
=== What does the analog sunset mean for computers ===<br />
The [http://en.wikipedia.org/wiki/File:VGA-Buchse.JPG VGA plug] that can be found on most computers is slowly being phased out. Dell and other computer manufacturers are not including it on some computer models - a trend that is likely to continue. [http://en.wikipedia.org/wiki/File:HDMI-Connector.jpg HDMI ]is a new type of audio/video connection that '''allows audio and video to be sent over the same cable'''. [http://en.wikipedia.org/wiki/File:Displayport-cable.jpg DisplayPort ](used by some Dell computers) and [http://en.wikipedia.org/wiki/File:Mini_DisplayPort_on_Apple_MacBook.jpg Mini DisplayPort]/[http://en.wikipedia.org/wiki/File:ThunderboltIO.jpg Thunderbolt] (used by most modern Apple computers) are additional audio/video connection types that are compatible with HDMI and can send '''both audio and video over the same cable'''.&nbsp;Both HDMI and DisplayPort aim to reduce audio/video projection complexity and reduce cable clutter. Moreover both of these connection types allow for higher quality projection.<br />
<br />
Of the two, Middlebury has chosen to support '''HDMI '''alongside the existing video cables (VGA) for the foreseeable future. Thus, any classrooms built or upgraded after May 2009 will support both HDMI and VGA. This decision was made based on the [http://www.hdmi.org/learningcenter/faq.aspx#2 media industry's decision] to support HDMI, Dell's current and future choice to [http://newsroom.intel.com/community/intel_newsroom/blog/2010/12/08/leading-pc-companies-move-to-all-digital-display-technology-phasing-out-analog use HDMI] and Apple's promise of [http://support.apple.com/kb/HT4241?viewlocale=en_US compatibility between their Mini DisplayPort/Thunderbolt and HDMI].<br />
<br />
Presently:<br />
<br />
*some computers distributed by Middlebury College have a VGA connector only (mostly Dell computers made before 2010)<br />
*other computers distributed by Middlebury College&nbsp;have a DisplayPort and VGA connector (mostly Dells made between 2010 and 2011)<br />
*a third group of computers distributed by Middlebury College have an HDMI and VGA connector&nbsp;(mostly Dells after 2011)<br />
*a fourth group - most current Mac computers - can be connected to VGA or HDMI with the [http://store.apple.com/us/browse/home/shop_mac/mac_accessories/cables/cable_chooser appropriate adapter].<br />
<br />
=== What does the analog sunset mean for DVD, VHS, Laserdisc, 3/4" tape, film slides ===<br />
<br />
* Last (blank) VHS tape produced in 2008. [1]<br />
* Last standalone VHS player produced in 2008. [2]<br />
* Last Laserdisc produced in 2000. [3]<br />
* Last Laserdisc player shipped in 2009. [4]<br />
* DVDs and DVD players are still actively produced though it is likely they will eventually be superseded by Blu-ray and Internet video. More and more titles are simultaneously released on DVD, Blu-ray and (legal) Internet video.<br />
<br />
This means that the supply of VHS/VCR & Laserdisc players and parts is becoming limited. Very soon we won't be able to buy new players to replace our existing ones as they fail. In addition, there will be a limited supply of spare parts and technical personnel that have the know-how to perform repair. Middlebury College's timeline is outlined in the Important Dates section above.<br />
<br />
=== What we are doing to prepare ===<br />
* Over the past two years, LIS has replaced a large amount of analog media (VHS & Laserdisc) used for Reserves with DVD or Blu-ray media. Last winter, a large Laserdisc weeding project reduced our holdings by almost 90% and was lauded by staff and faculty as a strong step forward. In the past year we've been turning our attention to the VHS collection, removing all items which have never circulated even once, which reduced our holdings by over 35%. We are currently in the process of removing VHS that we already have DVD or Blu-ray versions of.<br />
* A number of other VHS titles have not circulated at all in the past seven years, and we are examining those VHS with the help of faculty. Departments should check their collection of media titles for VHS. If any are crucial for teaching or research, we will look to purchase new copies on DVD or Blu-ray if we do not already have them. If these formats are not available, we will keep the VHS. All other VHS will be removed from the collection.<br />
* Our classrooms will continue to have the option of bringing in an analog device (VCR, Laserdisc player, slide projector) for the foreseeable future. LIS will keeps an inventory of VCRs, Laserdisc players and slide projectors in functional condition and available for check-out from the Library circulation desk. However, there is no guarantee that we will be able to maintain and repair these devices, as new supplies dwindle.<br />
* We are following similar steps with our collection of aging audio cassettes. Cassettes that have never circulated in the past seven years are being reviewed. Cassettes that have been put on reserve or that have circulated will be replaced, retained, or migrated to a newer format.<br />
<br />
=== What can you do to prepare ===<br />
* If you currently have a VHS tape, Laserdisc or 35mm slides that you use for class, you should be developing a strategy for migrating the class material to a different media for use inside and outside of class. Look for DVD, Blu-ray or (legal) Internet video replacements for any VHS, Laserdisc, 3/4" tape or Betamax titles in your personal collection. The Library ([http://go.middlebury.edu/request go/request]) or your liaison ([http://go.middlebury.edu/liaisons go/liaisons]) can assist you with this. If a commercial copy is available, processing times will vary based on availability. Before any conversion is made, we need to determine whether it is legal to make a copy of the material. '''Expect about 5 business days for the copyright question to be resolved (this can be a somewhat complex issue with legal repercussions) and another 5 business days for the actual conversion.'''<br />
* If you are purchasing a personal computer or tablet (e.g. iPad) and suspect you may need to use it in a classroom, ensure that it has a VGA port or, if it does not, purchase a VGA video adapter (speak with your vendor for more details about compatible adapters). Keep an eye on this page and MiddPoints/the LIS blog for any announcements on the future of VGA.<br />
<br />
===Frequently Asked Questions===<br />
# '''What will happen to all the tapes and LaserDiscs in the Library's collection?''' See the section above, [[#What we are doing to prepare|What we are doing to prepare]].<br />
# '''How can I replace my NON-LIS VHS or Laserdisc film that is needed for a class?''' Check if the Library has a copy of the film already (http://go.middlebury.edu/midcat). If we do not already have the film, the library can search for a replacement - place your request to purchase the item at http://go.middlebury.edu/request.<br />
# '''How can I replace VHS or Laserdisc material that's in my personal collection?''' If the material will be used for a class, it is best to follow the recommendation in the answer to the previous question. If the material will not be used for a class, you can try an outside service. LIS is developing self-service options for this purpose.<br />
# '''What has Middlebury College done so far to ease this process?''' See the section above, [[#What we are doing to prepare|What we are doing to prepare]].<br />
# '''What can I do to prepare?''' See the section above, [[#What can you do to prepare|What can you do to prepare]].<br />
# '''If I convert my VHS tape to DVD, will it increase or decrease the quality?''' The quality does not increase if a tape is converted to DVD. There may be some loss of quality whenever a conversion happens. It is best to look for a commercially made replacement title. If the tape itself is in poor condition, there is no way to increase the quality or remove errors. Also, attempting to convert tapes that have Macrovision protection will result in a very poor quality picture.<br />
# '''Does digital media offer higher quality than analog media?''' When compared to VHS and LaserDisc, yes, a commercially made DVD, Blu-ray or Internet video will usually provide higher quality.<br />
<br />
===Other resources===<br />
* http://library.allegheny.edu/content.php?pid=62071&sid=2140939<br />
* http://www.ithaca.edu/its/services/dms/vhs/<br />
* http://www.bates.edu/ils/policies/access-use/ils-measures-on-use-of-vhs-in-the-classroom/<br />
* http://www.pdx.edu/oit/sites/www.pdx.edu.oit/files/Newsletter_Sp12.pdf<br />
<br />
===References===<br />
* [1] http://articles.latimes.com/2008/dec/22/entertainment/et-vhs-tapes22<br />
* [2] http://broadcastengineering.com/products/jvc-ends-vcr-production-after-32-years<br />
* [3] http://www.mindspring.com/~laserguru/askjosh.htm<br />
* [4] http://www.pioneer.eu/uk/newsroom/news/news/endoflaserdiscplayer/page.html<br />
<br />
[[Category:Helpdesk Documentation]]<br />
[[Category:Media Services]]</div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=The_Analog_Sunset&diff=26417The Analog Sunset2013-03-04T20:23:30Z<p>Terry Simpkins: /* Summary */</p>
<hr />
<div>__NOTOC__<br />
==Important notice about the analog video format==<br />
This is an important notice about the analog video format. It relates to the phasing out analog media and analog players (VCR, Laserdisc [LD] and slide projectors) in the classrooms at Middlebury College. Please review the next sections for information on the reasons behind this and the approach that LIS plans to undertake.<br />
<br />
== What do the analog sunset and digital audio/video mean for Middlebury? ==<br />
=== Summary ===<br />
Analog media (VHS, Betamax, U-matic, etc.) and certain digital media (LaserDiscs) have become obsolete – new media are not being produced, nor are replacement players. For LaserDisc and VCR technology, better, higher quality, and easier to use digital technologies have emerged. By removing these media players players and slide projectors from classrooms, and by replacing these older formats with digital ones, we can ensure that our classrooms will continue to be functional, easy to use, and easy to support, both now and in the near future.<br />
<br />
The [http://www.extron.com/company/article.aspx?id=analogsunsetwp media ]and [http://newsroom.intel.com/community/intel_newsroom/blog/2010/12/08/leading-pc-companies-move-to-all-digital-display-technology-phasing-out-analog computer industries] have chosen to retire certain older audio and video technologies and move to newer digital audio and video formats. This means the imminent death of VHS, LaserDisc, 3/4" tape and, eventually, even our beloved [http://en.wikipedia.org/wiki/File:Vga-cable.jpg VGA] (and possibly even 16mm and 35mm film, but we don't know that quite yet). BluRay (using a newer connection type - HDMI) and streaming Internet video are the newer formats intended to replace all of the aforementioned older media formats. The DVD format remains alive, for now.<br />
<br />
LIS has developed a plan to address the obsolescence of these older formats and support for the new ones. The process is guided by a combination of technology options, copyright law, and input from our user community. The [http://www.middlebury.edu/about/handbook/lis/copyright Copyright and Fair Use Guidelines] section of the Handbook outlines some of the copyright intricacies. '''If you currently have a VHS tape, Laserdisc or 35mm slides that you use for class, you should be developing a strategy for migrating the class material to a different media for use inside and outside of class (see [[#What can you do to prepare]].)'''<br />
<br />
=== Important Dates ===<br />
Phase I - Beginning as of January 1, 2013<br />
LIS plans to no longer add VHS players to '''new or renovated classrooms'''.<br />
<br />
Phase II - Beginning as of January 1, 2014<br />
LIS plans to remove VHS, Laserdisc and slide projectors from '''all classrooms''' except the main auditoriums (Sunderland Dana, Alexander Twilight Auditorium, Axinn 232). We need to preserve as many of these devices for spare parts and archival purposes.<br />
<br />
Phase III - Onward and upward.<br />
LIS will continue to move forward with digital technology and strive to accommodate any emerging technologies for the future.<br />
<br />
=== What does the analog sunset mean for computers ===<br />
The [http://en.wikipedia.org/wiki/File:VGA-Buchse.JPG VGA plug] that can be found on most computers is slowly being phased out. Dell and other computer manufacturers are not including it on some computer models - a trend that is likely to continue. [http://en.wikipedia.org/wiki/File:HDMI-Connector.jpg HDMI ]is a new type of audio/video connection that '''allows audio and video to be sent over the same cable'''. [http://en.wikipedia.org/wiki/File:Displayport-cable.jpg DisplayPort ](used by some Dell computers) and [http://en.wikipedia.org/wiki/File:Mini_DisplayPort_on_Apple_MacBook.jpg Mini DisplayPort]/[http://en.wikipedia.org/wiki/File:ThunderboltIO.jpg Thunderbolt] (used by most modern Apple computers) are additional audio/video connection types that are compatible with HDMI and can send '''both audio and video over the same cable'''.&nbsp;Both HDMI and DisplayPort aim to reduce audio/video projection complexity and reduce cable clutter. Moreover both of these connection types allow for higher quality projection.<br />
<br />
Of the two, Middlebury has chosen to support '''HDMI '''alongside the existing video cables (VGA) for the foreseeable future. Thus, any classrooms built or upgraded after May 2009 will support both HDMI and VGA. This decision was made based on the [http://www.hdmi.org/learningcenter/faq.aspx#2 media industry's decision] to support HDMI, Dell's current and future choice to [http://newsroom.intel.com/community/intel_newsroom/blog/2010/12/08/leading-pc-companies-move-to-all-digital-display-technology-phasing-out-analog use HDMI] and Apple's promise of [http://support.apple.com/kb/HT4241?viewlocale=en_US compatibility between their Mini DisplayPort/Thunderbolt and HDMI].<br />
<br />
Presently:<br />
<br />
*some computers distributed by Middlebury College have a VGA connector only (mostly Dell computers made before 2010)<br />
*other computers distributed by Middlebury College&nbsp;have a DisplayPort and VGA connector (mostly Dells made between 2010 and 2011)<br />
*a third group of computers distributed by Middlebury College have an HDMI and VGA connector&nbsp;(mostly Dells after 2011)<br />
*a fourth group - most current Mac computers - can be connected to VGA or HDMI with the [http://store.apple.com/us/browse/home/shop_mac/mac_accessories/cables/cable_chooser appropriate adapter].<br />
<br />
=== What does the analog sunset mean for DVD, VHS, Laserdisc, 3/4" tape, film slides ===<br />
<br />
* Last (blank) VHS tape produced in 2008. [1]<br />
* Last standalone VHS player produced in 2008. [2]<br />
* Last Laserdisc produced in 2000. [3]<br />
* Last Laserdisc player shipped in 2009. [4]<br />
* DVDs and DVD players are still actively produced though it is likely they will eventually be superseded by Blu-ray and Internet video. More and more titles are simultaneously released on DVD, Blu-ray and (legal) Internet video.<br />
<br />
This means that the supply of VHS/VCR & Laserdisc players and parts is becoming limited. Very soon we won't be able to buy new players to replace our existing ones as they fail. In addition, there will be a limited supply of spare parts and technical personnel that have the know-how to perform repair. Middlebury College's timeline is outlined in the Important Dates section above.<br />
<br />
=== What we are doing to prepare ===<br />
* Over the past two years, LIS has replaced a large amount of analog media (VHS & Laserdisc) used for Reserves with DVD or Blu-ray media. Last winter, a large Laserdisc weeding project reduced our holdings by almost 90% and was lauded by staff and faculty as a strong step forward. In the past year we've been turning our attention to the VHS collection, removing all items which have never circulated even once, which reduced our holdings by over 35%. We are currently in the process of removing VHS that we already have DVD or Blu-ray versions of.<br />
* A number of other VHS titles have not circulated at all in the past seven years, and we are examining those VHS with the help of faculty. Departments should check their collection of media titles for VHS. If any are crucial for teaching or research, we will look to purchase new copies on DVD or Blu-ray if we do not already have them. If these formats are not available, we will keep the VHS. All other VHS will be removed from the collection.<br />
* Our classrooms will continue to have the option of bringing in an analog device (VCR, Laserdisc player, slide projector) for the foreseeable future. LIS will keeps an inventory of VCRs, Laserdisc players and slide projectors in functional condition and available for check-out from the Library circulation desk. However, there is no guarantee that we will be able to maintain and repair these devices, as new supplies dwindle.<br />
* We are following similar steps with our collection of aging audio cassettes. Cassettes that have never circulated in the past seven years are being reviewed. Cassettes that have been put on reserve or that have circulated will be replaced, retained, or migrated to a newer format.<br />
<br />
=== What can you do to prepare ===<br />
* If you currently have a VHS tape, Laserdisc or 35mm slides that you use for class, you should be developing a strategy for migrating the class material to a different media for use inside and outside of class. Look for DVD, Blu-ray or (legal) Internet video replacements for any VHS, Laserdisc, 3/4" tape or Betamax titles in your personal collection. The Library ([http://go.middlebury.edu/request go/request]) or your liaison ([http://go.middlebury.edu/liaisons go/liaisons]) can assist you with this. If a commercial copy is available, processing times will vary based on availability. Before any conversion is made, we need to determine whether it is legal to make a copy of the material. '''Expect about 5 business days for the copyright question to be resolved (this can be a somewhat complex issue with legal repercussions) and another 5 business days for the actual conversion.'''<br />
* If you are purchasing a personal computer or tablet (e.g. iPad) and suspect you may need to use it in a classroom, ensure that it has a VGA port or, if it does not, purchase a VGA video adapter (speak with your vendor for more details about compatible adapters). Keep an eye on this page and MiddPoints/the LIS blog for any announcements on the future of VGA.<br />
<br />
===Frequently Asked Questions===<br />
# '''What will happen to all the tapes and LaserDiscs in the Library's collection?''' See the section above, [[#What we are doing to prepare|What we are doing to prepare]].<br />
# '''How can I replace my NON-LIS VHS or Laserdisc film that is needed for a class?''' Check if the Library has a copy of the film already (http://go.middlebury.edu/midcat). If we do not already have the film, the library can search for a replacement - place your request to purchase the item at http://go.middlebury.edu/request.<br />
# '''How can I replace VHS or Laserdisc material that's in my personal collection?''' If the material will be used for a class, it is best to follow the recommendation in the answer to the previous question. If the material will not be used for a class, you can try an outside service. LIS is developing self-service options for this purpose.<br />
# '''What has Middlebury College done so far to ease this process?''' See the section above, [[#What we are doing to prepare|What we are doing to prepare]].<br />
# '''What can I do to prepare?''' See the section above, [[#What can you do to prepare|What can you do to prepare]].<br />
# '''If I convert my VHS tape to DVD, will it increase or decrease the quality?''' The quality does not increase if a tape is converted to DVD. There may be some loss of quality whenever a conversion happens. It is best to look for a commercially made replacement title. If the tape itself is in poor condition, there is no way to increase the quality or remove errors. Also, attempting to convert tapes that have Macrovision protection will result in a very poor quality picture.<br />
# '''Does digital media offer higher quality than analog media?''' When compared to VHS and LaserDisc, yes, a commercially made DVD, Blu-ray or Internet video will usually provide higher quality.<br />
<br />
===Other resources===<br />
* http://library.allegheny.edu/content.php?pid=62071&sid=2140939<br />
* http://www.ithaca.edu/its/services/dms/vhs/<br />
* http://www.bates.edu/ils/policies/access-use/ils-measures-on-use-of-vhs-in-the-classroom/<br />
* http://www.pdx.edu/oit/sites/www.pdx.edu.oit/files/Newsletter_Sp12.pdf<br />
<br />
===References===<br />
* [1] http://articles.latimes.com/2008/dec/22/entertainment/et-vhs-tapes22<br />
* [2] http://broadcastengineering.com/products/jvc-ends-vcr-production-after-32-years<br />
* [3] http://www.mindspring.com/~laserguru/askjosh.htm<br />
* [4] http://www.pioneer.eu/uk/newsroom/news/news/endoflaserdiscplayer/page.html<br />
<br />
[[Category:Helpdesk Documentation]]<br />
[[Category:Media Services]]</div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=Criteria_Used_When_Considering_Items_to_Withdraw&diff=26105Criteria Used When Considering Items to Withdraw2013-01-10T21:09:36Z<p>Terry Simpkins: </p>
<hr />
<div>>> Return to [[Weeding, Deaccessioning, Withdraw]]<br />
<br />
<br />
Through the local Millennium library catalog, the NExpress catalog, and OCLC, we can collect significant data to help us maintain a library collection that supports the teaching, learning, research, and intellectual enrichment of our faculty and students. When withdrawing materials (also known as weeding or deaccessioning), the following criteria are often used:<br />
<br />
* '''Circulation'''. Our current catalog retains circulation records dating to 1995. Prior to that, we have roughly twenty years of circulation data from our earlier catalog system. Because many books are used without being checked out of the library, circulation data isn't the only criteria we use but it is one objective measurement of the historic use of our collection.<br />
* '''Length of time in our collection'''. While a book may not have circulated at all during its first five years in the library, it's likely not been in the collection long enough to be proved useful. Books held less then five years need more time to prove their mettle and waiting ten years is also a reasonable cut-off.<br />
* '''Duplicate copies and earlier editions'''.<br />
* '''Physical condition'''.<br />
* '''Format'''. One of LIS's responsibilities is too monitor the ever changing media landscape. LP's, eight track tapes, audio cassettes, laser discs, VHS and Betamax tapes form a long list of media types found in our collection at one point or another. Our special collections and college archives serves as a repository for historically important and unique recordings, but recordings used in the classroom are best replaced with a digital copy. Learn more about our efforts to manage the [http://mediawiki.middlebury.edu/wiki/LIS/The_Analog_Sunset Analog Sunset] here.<br />
* '''Copies held at libraries in the NExpress group and OCLC holding libraries'''. Books held by two or more NExpress partners or by 30 or more libraries in the U.S. will be easy to order via ILL.<br />
* '''Librarian review'''.<br />
* '''Special Collections & Archives review'''. Middlebury's Special Collections & Archives will review the list for rare materials to be transferred to Special Collections.<br />
* '''Faculty review'''.<br />
* '''Guidelines from [[http://www.middlebury.edu/academics/lib/depts/main/collection_management/policy Collection Development & Library Policies]]'''.</div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=Find_Music&diff=23033Find Music2011-11-07T19:31:49Z<p>Terry Simpkins: </p>
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<div>{| cellspacing="1" cellpadding="1" border="1" style="width: 633px; height: 661px;"<br />
|-<br />
| <br />
'''If you want to...''' <br />
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| '''Try this first...<br>''' <br />
| '''If that doesn’t work, try...<br>'''<br />
|-<br />
| <br />
Begin research on a music topic.<br> <br />
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| <br />
[http://go.middlebury.edu/summon Summon (go/summon)]<br>S[http://go.middlebury.edu/summon ummon] will pull results from across our many online databases, as well as from the library’s own collection. You can narrow your results to limit to peer-reviewed journals, exclude newspaper articles, find recordings, etc.<br> <br />
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<br> [http://sp.middlebury.edu/subjects/guide.php?subject=music Music Research Guide] <br />
<br />
[http://mediawiki.middlebury.edu/wikis/LIS/images/5/5c/Quick-start_library_2011fall.pdf Quick-Start Guide To Library Research (PDF file)] <br />
<br />
[http://go.middlebury.edu/askus go/askus]<br>Ask a librarian! Any of our librarians can help you get started. For in-depth assistance, we have several librarians on staff with music expertise:<br>[mailto:pile@middlebury.edu Joy Pile 802-443-5140]<br>[mailto:jisler@middlebury.edu Jess Isler 802-443-3467]<br>[mailto:tsimpkin@middlebury.edu Terry Simpkins 802-443-5045]<br> <br />
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|-<br />
| <br />
Listen to something... now<br> <br />
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| <br />
<br> [http://go.middlebury.edu/naxos go/naxos] - Naxos Music Library<br>[http://go.middlebury.edu/musiconline go/musiconline] - includes classical, world, jazz music from Alexander Street Press <br />
<br />
These are two streaming music services that the library subscribes to.<br> <br />
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| <br />
<br> If neither database has what you want, try searching the library’s CD collection (see below). <br />
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|-<br />
| <br />
<br> Find a pop (or rock, jazz, blues, etc.) music CD in the library <br />
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| <br />
<br> [http://go.middlebury.edu/midcat MIDCAT (go/midcat)]<br>[http://go.middlebury.edu/midcat MIDCAT], the library’s traditional catalog, gives good search results if you’re looking for something specific in Middlebury’s collection. A simple keyword search may work, or, better yet, use the “author” search for musicians and bands, or a “title” search for a specific CD title. You can also select “Music Recordings” from the drop-down menu to limit your results even more. <br />
<br />
Once you've found what you're looking for, [http://mediawiki.middlebury.edu/wiki/LIS/General_Borrowing_Information details about our borrowing policies] are available here.<br> <br />
<br />
<br> <br />
<br />
<br> <br />
<br />
| <br />
<br> [http://go.middlebury.edu/summon Summon (go/summon)] <br />
<br />
[http://go.middlebury.edu/summon Summon] also works well, but you may get more results than you really need. <br />
<br />
For best results finding only items physically in the library, use the [http://middlebury.summon.serialssolutions.com/advanced “Advanced Search”] screen and choose “Show only: Items in the library catalog (mostly print and physical material).” You can also limit by format: Music Recording, Music Score, Book/eBook, are probably the 3 most useful ones.<br> <br />
<br />
|-<br />
| <br />
<br> Find a classical music CD or printed music in the library <br />
<br />
| <br />
Classical music can be difficult to locate in library catalogs. [http://go.middlebury.edu/midcat MIDCAT] may provide better search results if you’re looking for something specific in our collection. A simple keyword search may work, or, better yet, use the “author” search for musicians and bands, or a “title” search for a specific CD title.<br> <br />
<br />
| <br />
<br> [http://go.middlebury.edu/summon Summon (go/summon)]<br>[http://go.middlebury.edu/midcat MIDCAT (go/midcat)] <br />
<br />
Both [http://go.middlebury.edu/summon Summon] and [http://go.middlebury.edu/midcat MIDCAT] will work better the more specific you can be with your search. For example, if you search for “Mozart and sonata” you will probably get more results than are useful. If you can use an opus, work, or composer’s number in your search (such as “Mozart and sonata and 545”) and limit to a specific format, you’ll get better results. <br />
<br />
<br> <br />
<br />
[http://go.middlebury.edu/askus go/askus]<br>A librarian will be glad to help you with a search strategy! <br />
<br />
<br> <br />
<br />
[http://go.middlebury.edu/grovemusic go/grovemusic]<br>Oxford Music Online, containing ''The New Grove Encyclopedia of Music'' can help find opus, work, and/or composer numbers for most composers.<br> <br />
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|-<br />
| <br />
<br> Still need help? <br />
<br />
| <br />
<br> [http://go.middlebury.edu/nexpress go/nexpress]<br>If you can’t find what you need through [http://go.middlebury.edu/summon Summon] or [http://go.middlebury.edu/midcat MIDCAT], try searching [http://go.middlebury.edu/nexpress NExpress], which makes the combined catalogs of 7 regional colleges available for all members to use. <br />
<br />
If you find what you’re looking for, you can request it directly through the [http://go.middlebury.edu/nexpress NExpress] website by entering your Middlebury login information.<br> <br />
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| <br />
<br> [http://go.middlebury.edu/illiad go/ill]<br>ILL is similar to [http://go.middlebury.edu/nexpress NExpress], except it expands the search to libraries across the country (and some international libraries, too). ILL takes slightly longer than NExpress, so please plan ahead! <br />
<br />
[http://go.middlebury.edu/requests go/requests]<br>Feel free to ask us to buy something. <br />
<br />
[http://go.middlebury.edu/askus go/askus]<br>Don’t forget: librarians are very good at helping you find the resources you need.<br> <br />
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|}<br />
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<br></div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=Main_Page_Faculty/Staff&diff=21770Main Page Faculty/Staff2011-07-06T13:04:55Z<p>Terry Simpkins: </p>
<hr />
<div>On this page, you will find links to LIS&nbsp;Wiki pages of interest to faculty and staff.&nbsp; The LIS Wiki contains documentation and project updates.&nbsp; If you haven't been to the LIS Search, Tech Help, and Library pages, you may wish to begin there instead. They provide easy access to these wiki pages and more.<br><br />
<br />
[http://www.middlebury.edu/offices/technology/lis Go to the LIS website] or type "go/lis" in the address bar<br><br />
<br />
== Resources[[LIS New Faculty Orientation|<br>]] ==<br />
<br />
*[[:Category:Borrowing|Borrowing]]<br />
*[[Reserves Information for Faculty]]<br />
*[[Helpdesk Policy]]<br />
*[[Telephone and Voice Mail Services|Telephone and Voice Mail Services]]<br><br />
*[http://www.middlebury.edu/about/handbook/lis/Copyright Copyright and Fair Use Guidelines - College Handbook]<br><br />
<br />
==== Library Research<br> ====<br />
<br />
*[[Library hours|Library hours]]<br />
*[[Find Articles|Find Articles]]<br />
*[[Find Books|Find Books]]<br />
*[[Find Videos (DVDs, VHS Cassettes, Laser Discs)|Find Videos]]<br />
*[[Find Music|Find Music]]<br />
*[[MIDCAT Search Alerts|MIDCAT&nbsp;Search Alerts]]<br />
<br />
== Facilities[[Facilities Issues; main lib|<br>]] ==<br />
<br />
*[[Labs and Classrooms]]<br />
*[[Work and Meeting Spaces]]<br />
<br />
== Services and Technology<br> ==<br />
<br />
==== General Support ====<br />
<br />
*[[Tech Helpdesk Public Documentation]]<br />
*[[:Category:Software|Software]]<br />
*[[:Category:Hardware|Hardware]]<br><br />
*[[EdTech|Curricular Technology]]<br><br />
*[[Digital Media Development|Digital Media Development]]<br><br />
*[[FMMC Technology Support|Film and Media Culture Technology]]<br><br />
*[[Media Services|Media Services]]<br />
<br />
==== Specific Tools ====<br />
<br />
*[[Banner & BannerWeb]]<br />
*[[Drupal]]<br />
*[[Email configuration]][[FMMC Technology Support|<br>]]<br />
*[[Printers]]<br />
*[[Reporting & Business Intelligence]]<br />
*[[Telephone and Voice Mail Services|Telephone and Voice Mail Services]]<br />
*[[:Category:VPN|VPN]]<br />
*[[Wireless|Wireless]]<br />
*[[GO|GO]]</div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=Main_Page_Faculty/Staff&diff=21769Main Page Faculty/Staff2011-07-06T13:03:36Z<p>Terry Simpkins: </p>
<hr />
<div>On this page, you will find links to LIS&nbsp;Wiki pages of interest to faculty and staff.&nbsp; The LIS Wiki contains documentation and project updates.&nbsp; If you haven't been to the LIS Search, Tech Help, and Library pages, you may wish to begin there instead. They provide easy access to these wiki pages and more.<br><br />
<br />
[http://www.middlebury.edu/offices/technology/lis Go to the LIS website] or type "go/lis" in the address bar<br><br />
<br />
== Resources[[LIS New Faculty Orientation|<br>]] ==<br />
<br />
*[[:Category:Borrowing|Borrowing]]<br />
*[[Reserves Information for Faculty]]<br />
*[[Helpdesk Policy]]<br />
*[[Telephone and Voice Mail Services|Telephone and Voice Mail Services]]<br><br />
*[http://www.middlebury.edu/about/handbook/lis/Copyright.htm Copyright and Fair Use Guidelines - College Handbook]<br><br />
<br />
==== Library Research<br> ====<br />
<br />
*[[Library hours|Library hours]]<br />
*[[Find Articles|Find Articles]]<br />
*[[Find Books|Find Books]]<br />
*[[Find Videos (DVDs, VHS Cassettes, Laser Discs)|Find Videos]]<br />
*[[Find Music|Find Music]]<br />
*[[MIDCAT Search Alerts|MIDCAT&nbsp;Search Alerts]]<br />
<br />
== Facilities[[Facilities Issues; main lib|<br>]] ==<br />
<br />
*[[Labs and Classrooms]]<br />
*[[Work and Meeting Spaces]]<br />
<br />
== Services and Technology<br> ==<br />
<br />
==== General Support ====<br />
<br />
*[[Tech Helpdesk Public Documentation]]<br />
*[[:Category:Software|Software]]<br />
*[[:Category:Hardware|Hardware]]<br><br />
*[[EdTech|Curricular Technology]]<br><br />
*[[Digital Media Development|Digital Media Development]]<br><br />
*[[FMMC Technology Support|Film and Media Culture Technology]]<br><br />
*[[Media Services|Media Services]]<br />
<br />
==== Specific Tools ====<br />
<br />
*[[Banner & BannerWeb]]<br />
*[[Drupal]]<br />
*[[Email configuration]][[FMMC Technology Support|<br>]]<br />
*[[Printers]]<br />
*[[Reporting & Business Intelligence]]<br />
*[[Telephone and Voice Mail Services|Telephone and Voice Mail Services]]<br />
*[[:Category:VPN|VPN]]<br />
*[[Wireless|Wireless]]<br />
*[[GO|GO]]</div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=Liaison_guide_to_Yankee%E2%80%99s_Gobi_database&diff=20937Liaison guide to Yankee’s Gobi database2011-04-25T17:44:07Z<p>Terry Simpkins: </p>
<hr />
<div><u>Basic Information</u><br />
<br />
http://www.gobi3.com/<br>The account number is&nbsp;: 1940<br>Your user name and password were created in June. <br>If you don’t remember yours, contact Michele McHugh <br />
<br />
<br />
<br />
<u>Firm Ordering</u><br />
<br />
All commands below will appear in CAPS -- the commands appear on the left column.<br>To choose a title you MARK it by clicking the bar on the far left side of the record. To choose the batch of titles in your Select Cart, use the MARK ALL command without individually clicking each record. This will be useful when you have a list of titles requested by one particular faculty member because you can add their name and hold information just once. <br />
<br />
*Quick Search (at top) by title or isbn <br />
*Confirm the Status of the item before selecting: okay to select titles with the status In Stock and Orders Accepted. For out of print titles, please use the Lib Acq Mailbox and Acquisitions will use an out of print vendor<br />
<br />
*MARK item then PUT IN SELECT CART <br />
*SELECT CART (you have to click this to ‘edit’ items in the cart)<br>Mark one item or use MARK ALL <br />
*ENTER ORDER DETAILS<br />
<br />
Choose your template, at top. Unfortunately GOBI has the default as a blank box so you will have to choose your name each time. You can edit the quantity field but all the fields that are automatically filled in are necessary for our order record load to work, so please do not alter them. <br />
<br />
*Enter any other information in the INTERNAL NOTE field so it will also transfer to our Millennium order record. (Do not enter anything into the Note field). <br>-requestor alias, chold, course number for curricular support (not for rush reserve), <br>-Andy—here you can put “aber” – or “main and aber” if you are requesting 2 copies.<br>If you, as the liaison, are the requestor you do not need to fill any extra fields.<br />
<br />
*SAVE at the bottom-right of the template<br />
<br />
When you are done adding records and faculty information&nbsp;: <br />
<br />
*MARK ALL then SUBMIT ALL GREEN LIGHTS<br />
<br />
These items are now ready for Acquisitions. You can either delete those Selection Acknowledgements by MARKING ALL and REMOVE or you can save them if you wish. But if you save them, subsequent titles you are requesting will be queued at the bottom of your cart so you will have to scroll down.<br><br />
<br />
<br><br />
<br />
<u>E-books and GOBI</u><br><br />
<br />
GOBI provides the option of purchasing eBooks from EBL. As of Apr. 25, 2011, please refrain from selecting eBooks through GOBI for inclusion in our EBL collection. <br><br />
<br />
<br><br />
<br />
However, if you run into eBooks on GOBI, available from EBL, that look intriguing and that you'd like to add to our EBL&nbsp;collection:<br><br />
<br />
*check to be sure the ebook is provided by EBL.&nbsp; GOBI includes eBooks from many vendors.&nbsp; We do not currently have an agreement in place with other vendors, e.g eBrary.<br />
*send the title(s) you wish to add to me (Terry).<br />
*I will add them to our EBL collection, load the MARC records into MIDCAT, and let you know when the eBook is ready to go.<br />
*You can then access them via short-term loan as needed (4 STLs will generate a purchase). <br><br />
<br />
We’ll come up with a better mechanism down the road, but let’s try this for now.<br />
<br />
<br />
<br />
<u>Rush Holds and Reserves</u><br>Please continue to submit rush hold and rush reserve requests to libacqreq@middlebury.edu rather than to GOBI. Yankee does offer a rush option but it requires additional charges and they cannot accomodate our electronic invoicing function with such orders. <br />
<br />
[[Category:Acquisitions]] [[Category:Liaison_documentation]] [[Category:GOBI]]<br />
<br />
<br></div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=Need_Help_Finding_a_Book%3F&diff=19583Need Help Finding a Book?2011-01-27T20:10:18Z<p>Terry Simpkins: </p>
<hr />
<div>*If you already have a citation (author, title, date) to a book or you’re just starting to look for one, go to [[Find Books|Find Books]] for advice on how to proceed. <br />
*Can't find a book on the shelf? Please stop by any of the service desks in the libraries an let us know - we are here to help. <br />
*Once an item has been marked missing in MIDCAT, you may order it via NExpress or ILL.<br />
<br />
<br> <br />
<br />
==== If library materials are missing ====<br />
<br />
Can't find it? Let us know! <br />
<br />
Online: [http://www.middlebury.edu/academics/lib/forms/node/259053 click here] (the online form is also linked from each detailed book description within MIDCAT. <br />
<br />
Email: Library Circulation at library_circulation@middlebury.edu <br />
<br />
Phone: Davis Family Library Circulation Desk 802-443-5494;&nbsp; Music Library 802-443-5218; Armstrong Library 802-443-5449 <br />
<br />
In person: Stop at one of the Circulation Desks in person. Check our hours [https://mediawiki.middlebury.edu/wiki/LIS/Library_hours here]. <br />
<br />
Helpful tips: <br />
<br />
Check the listing in [http://biblio.middlebury.edu/search~S2 MIDCAT] <br />
<br />
Check the call number - simply follow the alpha-numeric sequence - we use the Library of Congress classification system; a special system for government documents, and a few "home-grown" local systems, to organize materials <br />
<br />
Check the status: <br />
<br />
*Available - should be available on the shelves; if not, please report it missing to Circulation staff <br />
*Recently returned - may be behind the Circulation Desks awaiting re-shelving or in "recently returned" holding areas; please check with Circulation Desk staff; recently returned areas will be in random order; materials are generally re-shelved within 48 hours; longer during peak return periods <br />
*New books - check new book displays (in random order) <br />
*Missing - try NExpress; if not avaialble in NExpress, try ILL, or request a purchase <br />
*In transit - may be in transit between the Libraries; click on the "place request" link to have it held for you <br />
*In process - has been received and is being cataloged and labeled; click on the "place request" link to have it held for you; please let Circulation staff know if it is needed immediately <br />
*On order - click on the "place request" link to have it held for you<br><br />
<br />
Check the location - it could be shelved in the Armstrong (McCardell Bicentennial Hall), the Davis Family Library, or the Music Library (Mahaney Center for the Arts) <br />
<br />
*The location of the item will also indicate a specific collection of materials housed together in separate areas in each Library: Reference, Arabic, Chinese, Japanese, Oversize, Vermont Collection, Reserves, Media, Government Documents, Mini-scores, or Special Collections <br />
*Reserves - shelved behind the Circulation Desks at each Library for short-term in-library use<br />
<br />
If location indicates Davis Family Library, check the [[Maps of the Main Library|Library Map]] to make sure you're looking in the right place.<br />
<br />
==== If the book is checked out ====<br />
<br />
If the item you need for your research is checked out to another borrower, please search and request through the [http://nexpress.iii.com/ NExpress] catalog. Ordering an item from [http://nexpress.iii.com/ NExpress] will be faster than recalling a Middlebury item. You may also request from [http://ill.middlebury.edu/illiad/mdy/logon.html Interlibrary Loan] <br />
<br />
If the item you need is checked out and is unavailable through [http://nexpress.iii.com/ NExpress] or [http://ill.middlebury.edu/illiad/mdy/logon.html Interlibrary Loan] please contact Circulation Services to request a recall or a hold. <br />
<br />
You won't need it sooner than the due date? Place a web request and it will be held for you when it is returned. Web hold requests may be placed through the online catalog or by logging in to the [https://biblio.middlebury.edu/patroninfo My MIDCAT] page. Web requests will not shorten the due date or recall the item form the current borrower. We recommend NExpress if a Midd owned item is checked out or unavalable. <br />
<br />
Not available through NExpress, ILL or purchase request, and need it sooner than the due date listed? Please contact Circulation Services to request a recall. Recalled materials are due back 7 days from the date of recall. <br />
<br />
Faculty, staff and students may also submit a [http://midd2.middlebury.edu/academics/lib/depts/main/collection_management/forms purchase request] <br />
<br />
Recall, hold, ILL and NExpress services cannot be extended to guest borrowers <br />
<br />
Once an item has been marked missing in MIDCAT, you may order it via NExpress or ILL <br />
<br />
<br> Questions? <br />
<br />
Please email Library Circulation at library_circulation@middlebury.edu <br />
<br />
Call the Davis Family Circulation Desk at 802-443-5494, the Armstrong Circulation Desk at x5449, or the Music Circulation Desk at x5218 or stop at any of the Circulation Desks in person during open hours.<br> <br />
<br />
[[Category:Borrowing]]</div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=Liaison_Guide_to_Faculty_Software_Requests&diff=19515Liaison Guide to Faculty Software Requests2011-01-26T21:27:42Z<p>Terry Simpkins: Added tag: 'software'</p>
<hr />
<div>== Useful links<br> ==<br />
<br />
*[http://www.middlebury.edu/offices/technology/help/software/campus Software available on public computers, with locations]<br> <br />
*[http://www.middlebury.edu/offices/technology/help/software/supported Supported software]<br> <br />
*[http://www.middlebury.edu/offices/technology/help Helpdesk]<br />
<br />
<br><br />
<br />
== Faculty requests for software we currently license<br> ==<br />
<br />
When faculty request software we currently license, please direct them to email an [mailto:helpdesk@middlebury.edu?subject=Software%20installation%20request installation request to the Helpdesk]. A list of currently supported software is available [http://www.middlebury.edu/offices/technology/help/software/supported here].<br> <br />
<br />
<br> <br />
<br />
== Faculty requests for new software<br> ==<br />
<br />
When faculty request the purchase of new software needed for curricular use, please [mailto:mbackus@middlebury.edu?subject=Request%20for%20new%20software email Mary Backus].&nbsp; To assist in the decision-making process, it would be helpful for the [https://spreadsheets.google.com/ccc?key=0AlztVLt4dHM2dE44dlp6NFRlVkVZU05mb1dsVDVKV2c&hl=en&authkey=CMKP5-cP#gid=0 primary or technology liaison] to discuss the request with the faculty member in advance in order to ascertain whether or not an existing software package might fill the need.<br><br />
[[Category:liaison documentation]]<br />
[[Category:software]]</div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=Liaison_Guide_to_Faculty_Software_Requests&diff=19514Liaison Guide to Faculty Software Requests2011-01-26T21:27:35Z<p>Terry Simpkins: Added tag: 'liaison documentation'</p>
<hr />
<div>== Useful links<br> ==<br />
<br />
*[http://www.middlebury.edu/offices/technology/help/software/campus Software available on public computers, with locations]<br> <br />
*[http://www.middlebury.edu/offices/technology/help/software/supported Supported software]<br> <br />
*[http://www.middlebury.edu/offices/technology/help Helpdesk]<br />
<br />
<br><br />
<br />
== Faculty requests for software we currently license<br> ==<br />
<br />
When faculty request software we currently license, please direct them to email an [mailto:helpdesk@middlebury.edu?subject=Software%20installation%20request installation request to the Helpdesk]. A list of currently supported software is available [http://www.middlebury.edu/offices/technology/help/software/supported here].<br> <br />
<br />
<br> <br />
<br />
== Faculty requests for new software<br> ==<br />
<br />
When faculty request the purchase of new software needed for curricular use, please [mailto:mbackus@middlebury.edu?subject=Request%20for%20new%20software email Mary Backus].&nbsp; To assist in the decision-making process, it would be helpful for the [https://spreadsheets.google.com/ccc?key=0AlztVLt4dHM2dE44dlp6NFRlVkVZU05mb1dsVDVKV2c&hl=en&authkey=CMKP5-cP#gid=0 primary or technology liaison] to discuss the request with the faculty member in advance in order to ascertain whether or not an existing software package might fill the need.<br><br />
[[Category:liaison documentation]]</div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=Category:GOBI&diff=19513Category:GOBI2011-01-26T21:27:20Z<p>Terry Simpkins: New page: Articles about YBP's GOBI library acquisition database.</p>
<hr />
<div>Articles about YBP's GOBI library acquisition database.</div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=Liaison_guide_to_Yankee%E2%80%99s_Gobi_database&diff=19512Liaison guide to Yankee’s Gobi database2011-01-26T21:27:01Z<p>Terry Simpkins: Added tag: 'GOBI'</p>
<hr />
<div><br><br />
<br />
http://www.gobi3.com/<br>The account number is&nbsp;: 1940<br>Your user name and password were created in June. <br>If you don’t remember yours, contact Michele McHugh<br />
<br />
All commands below will appear in CAPS -- the commands appear on the left column.<br>To choose a title you MARK it by clicking the bar on the far left side of the record. To choose the batch of titles in your Select Cart, use the MARK ALL command without individually clicking each record. This will be useful when you have a list of titles requested by one particular faculty member because you can add their name and hold information just once.<br />
<br />
*Quick Search (at top) by title or isbn<br />
*Confirm the Status of the item before selecting: okay to select titles with the status In Stock and Orders Accepted. For out of print titles, please use the Lib Acq Mailbox and Acquisitions will use an out of print vendor<br />
<br />
*MARK item then PUT IN SELECT CART<br />
*SELECT CART (you have to click this to ‘edit’ items in the cart)<br>Mark one item or use MARK ALL<br />
*ENTER ORDER DETAILS<br />
<br />
Choose your template, at top. Unfortunately GOBI has the default as a blank box so you will have to choose your name each time. You can edit the quantity field but all the fields that are automatically filled in are necessary for our order record load to work, so please do not alter them.<br />
<br />
*Enter any other information in the INTERNAL NOTE field so it will also transfer to our Millennium order record. (Do not enter anything into the Note field). <br>-requestor alias, chold, course number for curricular support (not for rush reserve), <br>-Andy—here you can put “aber” – or “main and aber” if you are requesting 2 copies.<br>If you, as the liaison, are the requestor you do not need to fill any extra fields.<br />
<br />
*SAVE at the bottom-right of the template<br />
<br />
When you are done adding records and faculty information&nbsp;:<br />
<br />
*MARK ALL then SUBMIT ALL GREEN LIGHTS<br />
<br />
These items are now ready for Acquisitions. You can either delete those Selection Acknowledgements by MARKING ALL and REMOVE or you can save them if you wish. But if you save them, subsequent titles you are requesting will be queued at the bottom of your cart so you will have to scroll down.<br><br><br />
<br />
Please continue to submit rush hold and rush reserve requests to libacqreq@middlebury.edu rather than to GOBI. Yankee does offer a rush option but it requires additional charges and they cannot accomodate our electronic invoicing function with such orders.<br />
<br />
[[Category:Acquisitions]]<br />
[[Category:liaison documentation]]<br />
[[Category:GOBI]]</div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=Liaison_Guide_to_Faculty_Software_Requests&diff=19511Liaison Guide to Faculty Software Requests2011-01-26T21:23:44Z<p>Terry Simpkins: </p>
<hr />
<div>== Useful links<br> ==<br />
<br />
*[http://www.middlebury.edu/offices/technology/help/software/campus Software available on public computers, with locations]<br> <br />
*[http://www.middlebury.edu/offices/technology/help/software/supported Supported software]<br> <br />
*[http://www.middlebury.edu/offices/technology/help Helpdesk]<br />
<br />
<br><br />
<br />
== Faculty requests for software we currently license<br> ==<br />
<br />
When faculty request software we currently license, please direct them to email an [mailto:helpdesk@middlebury.edu?subject=Software%20installation%20request installation request to the Helpdesk]. A list of currently supported software is available [http://www.middlebury.edu/offices/technology/help/software/supported here].<br> <br />
<br />
<br> <br />
<br />
== Faculty requests for new software<br> ==<br />
<br />
When faculty request the purchase of new software needed for curricular use, please [mailto:mbackus@middlebury.edu?subject=Request%20for%20new%20software email Mary Backus].&nbsp; To assist in the decision-making process, it would be helpful for the [https://spreadsheets.google.com/ccc?key=0AlztVLt4dHM2dE44dlp6NFRlVkVZU05mb1dsVDVKV2c&hl=en&authkey=CMKP5-cP#gid=0 primary or technology liaison] to discuss the request with the faculty member in advance in order to ascertain whether or not an existing software package might fill the need.<br></div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=Liaison_Guide_to_Faculty_Software_Requests&diff=19510Liaison Guide to Faculty Software Requests2011-01-26T21:23:30Z<p>Terry Simpkins: </p>
<hr />
<div>== Useful links<br> ==<br />
<br />
*[http://www.middlebury.edu/offices/technology/help/software/campus Software available on public computers, with locations (Drupal site)]<br> <br />
*[http://www.middlebury.edu/offices/technology/help/software/supported Supported software]<br> <br />
*[http://www.middlebury.edu/offices/technology/help Helpdesk]<br />
<br />
<br> <br />
<br />
== Faculty requests for software we currently license<br> ==<br />
<br />
When faculty request software we currently license, please direct them to email an [mailto:helpdesk@middlebury.edu?subject=Software%20installation%20request installation request to the Helpdesk]. A list of currently supported software is available [http://www.middlebury.edu/offices/technology/help/software/supported here].<br> <br />
<br />
<br> <br />
<br />
== Faculty requests for new software<br> ==<br />
<br />
When faculty request the purchase of new software needed for curricular use, please [mailto:mbackus@middlebury.edu?subject=Request%20for%20new%20software email Mary Backus].&nbsp; To assist in the decision-making process, it would be helpful for the [https://spreadsheets.google.com/ccc?key=0AlztVLt4dHM2dE44dlp6NFRlVkVZU05mb1dsVDVKV2c&hl=en&authkey=CMKP5-cP#gid=0 primary or technology liaison] to discuss the request with the faculty member in advance in order to ascertain whether or not an existing software package might fill the need.<br></div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=Documentation_for_Liaisons&diff=19509Documentation for Liaisons2011-01-26T21:23:05Z<p>Terry Simpkins: </p>
<hr />
<div>*[[Liaison guide to Yankee’s Gobi database|Placing orders with YBP's GOBI database]]<br> <br />
*[[Liaison Guide to Faculty Software Requests]]<br />
<br />
[[Category:Liaison_documentation]]</div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=Software_Requests&diff=19508Software Requests2011-01-26T21:22:26Z<p>Terry Simpkins: Software Requests moved to Liaison Guide to Faculty Software Requests</p>
<hr />
<div>#REDIRECT [[Liaison Guide to Faculty Software Requests]]</div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=Liaison_Guide_to_Faculty_Software_Requests&diff=19507Liaison Guide to Faculty Software Requests2011-01-26T21:22:26Z<p>Terry Simpkins: Software Requests moved to Liaison Guide to Faculty Software Requests</p>
<hr />
<div>== Useful links<br> ==<br />
<br />
*[https://mediawiki.middlebury.edu/wiki/LIS/Software_available_on_public_computers Software available on public computers (wiki)]<br> <br />
*[http://www.middlebury.edu/offices/technology/help/software/campus Software available on public computers, with locations (Drupal site)]<br> <br />
*[http://www.middlebury.edu/offices/technology/help/software/supported Supported software]<br> <br />
*[http://www.middlebury.edu/offices/technology/help Helpdesk]<br />
<br />
<br> <br />
<br />
== Faculty requests for software we currently license<br> ==<br />
<br />
When faculty request software we currently license, please direct them to email an [mailto:helpdesk@middlebury.edu?subject=Software%20installation%20request installation request to the Helpdesk]. A list of currently supported software is available [http://www.middlebury.edu/offices/technology/help/software/supported here].<br> <br />
<br />
<br><br />
<br />
== Faculty requests for new software<br> ==<br />
<br />
When faculty request the purchase of new software needed for curricular use, please [mailto:mbackus@middlebury.edu?subject=Request%20for%20new%20software email Mary Backus].&nbsp; To assist in the decision-making process, it would be helpful for the [https://spreadsheets.google.com/ccc?key=0AlztVLt4dHM2dE44dlp6NFRlVkVZU05mb1dsVDVKV2c&hl=en&authkey=CMKP5-cP#gid=0 primary or technology liaison] to discuss the request with the faculty member in advance in order to ascertain whether or not an existing software package might fill the need.<br></div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=Liaisons&diff=19506Liaisons2011-01-26T21:21:27Z<p>Terry Simpkins: Liaisons moved to Documentation for Liaisons</p>
<hr />
<div>#REDIRECT [[Documentation for Liaisons]]</div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=Documentation_for_Liaisons&diff=19505Documentation for Liaisons2011-01-26T21:21:27Z<p>Terry Simpkins: Liaisons moved to Documentation for Liaisons</p>
<hr />
<div>*[[Liaison guide to Yankee’s Gobi database|Placing orders with YBP's GOBI database]]<br> <br />
*[[Software Requests]]<br />
[[Category:liaison documentation]]</div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=Category:Accounts&diff=19491Category:Accounts2011-01-26T20:28:15Z<p>Terry Simpkins: New page: Articles relating to Middlebury accounts<br></p>
<hr />
<div>Articles relating to Middlebury accounts<br></div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=Liaison_guide_to_Yankee%E2%80%99s_Gobi_database&diff=19489Liaison guide to Yankee’s Gobi database2011-01-26T20:25:46Z<p>Terry Simpkins: Added tag: 'liaison documentation'</p>
<hr />
<div><br><br />
<br />
http://www.gobi3.com/<br>The account number is&nbsp;: 1940<br>Your user name and password were created in June. <br>If you don’t remember yours, contact Michele McHugh<br />
<br />
All commands below will appear in CAPS -- the commands appear on the left column.<br>To choose a title you MARK it by clicking the bar on the far left side of the record. To choose the batch of titles in your Select Cart, use the MARK ALL command without individually clicking each record. This will be useful when you have a list of titles requested by one particular faculty member because you can add their name and hold information just once.<br />
<br />
*Quick Search (at top) by title or isbn<br />
*Confirm the Status of the item before selecting: okay to select titles with the status In Stock and Orders Accepted. For out of print titles, please use the Lib Acq Mailbox and Acquisitions will use an out of print vendor<br />
<br />
*MARK item then PUT IN SELECT CART<br />
*SELECT CART (you have to click this to ‘edit’ items in the cart)<br>Mark one item or use MARK ALL<br />
*ENTER ORDER DETAILS<br />
<br />
Choose your template, at top. Unfortunately GOBI has the default as a blank box so you will have to choose your name each time. You can edit the quantity field but all the fields that are automatically filled in are necessary for our order record load to work, so please do not alter them.<br />
<br />
*Enter any other information in the INTERNAL NOTE field so it will also transfer to our Millennium order record. (Do not enter anything into the Note field). <br>-requestor alias, chold, course number for curricular support (not for rush reserve), <br>-Andy—here you can put “aber” – or “main and aber” if you are requesting 2 copies.<br>If you, as the liaison, are the requestor you do not need to fill any extra fields.<br />
<br />
*SAVE at the bottom-right of the template<br />
<br />
When you are done adding records and faculty information&nbsp;:<br />
<br />
*MARK ALL then SUBMIT ALL GREEN LIGHTS<br />
<br />
These items are now ready for Acquisitions. You can either delete those Selection Acknowledgements by MARKING ALL and REMOVE or you can save them if you wish. But if you save them, subsequent titles you are requesting will be queued at the bottom of your cart so you will have to scroll down.<br><br><br />
<br />
Please continue to submit rush hold and rush reserve requests to libacqreq@middlebury.edu rather than to GOBI. Yankee does offer a rush option but it requires additional charges and they cannot accomodate our electronic invoicing function with such orders.<br />
<br />
[[Category:Acquisitions]]<br />
[[Category:liaison documentation]]</div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=Category:Liaison_documentation&diff=19488Category:Liaison documentation2011-01-26T20:25:13Z<p>Terry Simpkins: New page: For liaison documentation articles.</p>
<hr />
<div>For liaison documentation articles.</div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=Documentation_for_Liaisons&diff=19487Documentation for Liaisons2011-01-26T20:24:33Z<p>Terry Simpkins: Added tag: 'liaison documentation'</p>
<hr />
<div>*[[Liaison guide to Yankee’s Gobi database|Placing orders with YBP's GOBI database]]<br> <br />
*[[Software Requests]]<br />
[[Category:liaison documentation]]</div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=Liaison_Guide_to_Faculty_Software_Requests&diff=19476Liaison Guide to Faculty Software Requests2011-01-26T18:43:57Z<p>Terry Simpkins: </p>
<hr />
<div>== Useful links<br> ==<br />
<br />
*[https://mediawiki.middlebury.edu/wiki/LIS/Software_available_on_public_computers Software available on public computers (wiki)]<br> <br />
*[http://www.middlebury.edu/offices/technology/help/software/campus Software available on public computers, with locations (Drupal site)]<br> <br />
*[http://www.middlebury.edu/offices/technology/help/software/supported Supported software]<br> <br />
*[http://www.middlebury.edu/offices/technology/help Helpdesk]<br />
<br />
<br> <br />
<br />
== Faculty requests for software we currently license<br> ==<br />
<br />
When faculty request software we currently license, please direct them to email an [mailto:helpdesk@middlebury.edu?subject=Software%20installation%20request installation request to the Helpdesk]. A list of currently supported software is available [http://www.middlebury.edu/offices/technology/help/software/supported here].<br> <br />
<br />
<br><br />
<br />
== Faculty requests for new software<br> ==<br />
<br />
When faculty request the purchase of new software needed for curricular use, please [mailto:mbackus@middlebury.edu?subject=Request%20for%20new%20software email Mary Backus].&nbsp; To assist in the decision-making process, it would be helpful for the [https://spreadsheets.google.com/ccc?key=0AlztVLt4dHM2dE44dlp6NFRlVkVZU05mb1dsVDVKV2c&hl=en&authkey=CMKP5-cP#gid=0 primary or technology liaison] to discuss the request with the faculty member in advance in order to ascertain whether or not an existing software package might fill the need.<br></div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=Liaison_Guide_to_Faculty_Software_Requests&diff=19475Liaison Guide to Faculty Software Requests2011-01-26T18:43:00Z<p>Terry Simpkins: </p>
<hr />
<div>== Useful links<br> ==<br />
<br />
*[https://mediawiki.middlebury.edu/wiki/LIS/Software_available_on_public_computers Software available on public computers (wiki)]<br> <br />
*[http://www.middlebury.edu/offices/technology/help/software/campus Software available on public computers, with locations (Drupal site)]<br> <br />
*[http://www.middlebury.edu/offices/technology/help/software/supported Supported software]<br> <br />
*[http://www.middlebury.edu/offices/technology/help Helpdesk]<br />
<br />
<br> <br />
<br />
== Faculty requests for software we currently license<br> ==<br />
<br />
When faculty request software we currently license, please direct them to email an [mailto:helpdesk@middlebury.edu?subject=Software%20installation%20request installation request to the Helpdesk]. A list of currently supported software is available [http://www.middlebury.edu/offices/technology/help/software/supported here].<br> <br />
<br />
<br><br />
<br />
== Faculty requests for new software<br> ==<br />
<br />
When faculty request the purchase of new software needed for curricular use, please direct them to [mailto:mbackus@middlebury.edu?subject=Request for new software Mary Backus].&nbsp; To assist in the decision-making process, it would be helpful for the [https://spreadsheets.google.com/ccc?key=0AlztVLt4dHM2dE44dlp6NFRlVkVZU05mb1dsVDVKV2c&hl=en&authkey=CMKP5-cP#gid=0 primary or technology liaison] to discuss the request with the faculty member in advance in order to ascertain whether or not an existing software package might fill the need.<br></div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=Liaison_Guide_to_Faculty_Software_Requests&diff=19474Liaison Guide to Faculty Software Requests2011-01-26T18:40:48Z<p>Terry Simpkins: </p>
<hr />
<div>== Useful links<br> ==<br />
<br />
*[https://mediawiki.middlebury.edu/wiki/LIS/Software_available_on_public_computers Software available on public computers (wiki)]<br> <br />
*[http://www.middlebury.edu/offices/technology/help/software/campus Software available on public computers, with locations (Drupal site)]<br> <br />
*[http://www.middlebury.edu/offices/technology/help/software/supported Supported software]<br> <br />
*[http://www.middlebury.edu/offices/technology/help Helpdesk]<br />
<br />
<br> <br />
<br />
== Faculty requests for software we currently license<br> ==<br />
<br />
When faculty request software we currently license, please direct them to email an [mailto:helpdesk@middlebury.edu?subject=Software installation request installation request to the Helpdesk]. A list of currently supported software is available [http://www.middlebury.edu/offices/technology/help/software/supported here].<br> <br />
<br />
<br> <br />
<br />
== Faculty requests for new software<br> ==<br />
<br />
When faculty request the purchase of new software needed for curricular use, please direct them to [mailto:mbackus@middlebury.edu?subject=Request for new software Mary Backus].&nbsp; To assist in the decision-making process, it would be helpful for the [https://spreadsheets.google.com/ccc?key=0AlztVLt4dHM2dE44dlp6NFRlVkVZU05mb1dsVDVKV2c&hl=en&authkey=CMKP5-cP#gid=0 primary or technology liaison] to discuss the request with the faculty member in advance in order to ascertain whether or not an existing software package might fill the need.<br></div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=Liaison_Guide_to_Faculty_Software_Requests&diff=19473Liaison Guide to Faculty Software Requests2011-01-26T18:39:51Z<p>Terry Simpkins: </p>
<hr />
<div>== Useful links<br> ==<br />
<br />
*[https://mediawiki.middlebury.edu/wiki/LIS/Software_available_on_public_computers Software available on public computers (wiki)]<br> <br />
*[http://www.middlebury.edu/offices/technology/help/software/campus Software available on public computers, with locations (Drupal site)]<br> <br />
*[http://www.middlebury.edu/offices/technology/help/software/supported Supported software]<br> <br />
*[http://www.middlebury.edu/offices/technology/help Helpdesk]<br />
<br />
<br> <br />
<br />
== Faculty requests for software we currently license<br> ==<br />
<br />
When faculty request software we currently license, please direct them to email an [mailto:helpdesk@middlebury.edu?subject=Software installation request installation request to the Helpdesk]. A list of currently supported software is available [http://www.middlebury.edu/offices/technology/help/software/supported here].<br> <br />
<br />
<br><br />
<br />
== Faculty requests for new software<br> ==<br />
<br />
When faculty request the purchase of new software needed for curricular use, please direct them to [mailto:mbackus@middlebury.edu?subject=Request for new software Mary Backus].&nbsp; To assist in the decision-making process, it would be helpful for the [https://spreadsheets.google.com/ccc?key=0AlztVLt4dHM2dE44dlp6NFRlVkVZU05mb1dsVDVKV2c&hl=en&authkey=CMKP5-cP#gid=0 primary or technology liaison] to discuss the request with the faculty member in advance in order to ascertain whether or not an existing software package might fill the need.<br></div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=Liaison_Guide_to_Faculty_Software_Requests&diff=19472Liaison Guide to Faculty Software Requests2011-01-26T18:38:40Z<p>Terry Simpkins: </p>
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<div>== Useful links<br> ==<br />
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*[https://mediawiki.middlebury.edu/wiki/LIS/Software_available_on_public_computers Software available on public computers (wiki)]<br> <br />
*[http://www.middlebury.edu/offices/technology/help/software/campus Software available on public computers, with locations (Drupal site)]<br> <br />
*[http://www.middlebury.edu/offices/technology/help/software/supported Supported software]<br> <br />
*[http://www.middlebury.edu/offices/technology/help Helpdesk]<br />
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<br> <br />
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== Faculty requests for software we currently license<br> ==<br />
<br />
When faculty request software we currently license, please direct them to email an [mailto:helpdesk@middlebury.edu?subject=Software installation request to the Helpdesk].&nbsp; A list of currently supported software is available [http://www.middlebury.edu/offices/technology/help/software/supported here].<br> <br />
<br />
<br><br />
<br />
== Faculty requests for new software<br> ==<br />
<br />
When faculty request the purchase of new software needed for curricular use, please direct them to [mailto:mbackus@middlebury.edu?subject=Request for new software Mary Backus].&nbsp; To assist in the decision-making process, it would be helpful for the [https://spreadsheets.google.com/ccc?key=0AlztVLt4dHM2dE44dlp6NFRlVkVZU05mb1dsVDVKV2c&hl=en&authkey=CMKP5-cP#gid=0 primary or technology liaison] to discuss the request with the faculty member in advance in order to ascertain whether or not an existing software package might fill the need.<br></div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=Liaison_Guide_to_Faculty_Software_Requests&diff=19471Liaison Guide to Faculty Software Requests2011-01-26T18:38:23Z<p>Terry Simpkins: </p>
<hr />
<div>== Useful links<br> ==<br />
<br />
*[https://mediawiki.middlebury.edu/wiki/LIS/Software_available_on_public_computers Software available on public computers (wiki)]<br> <br />
*[http://www.middlebury.edu/offices/technology/help/software/campus Software available on public computers, with locations (Drupal site)]<br> <br />
*[http://www.middlebury.edu/offices/technology/help/software/supported Supported software]<br> <br />
*[http://www.middlebury.edu/offices/technology/help Helpdesk]<br />
<br />
<br> <br />
<br />
== Faculty requests for software we currently license<br> ==<br />
<br />
When faculty request software we currently license, please direct them to email an <span style="text-decoration: underline;" />[mailto:helpdesk@middlebury.edu?subject=Software installation request to the Helpdesk].&nbsp; A list of currently supported software is available [http://www.middlebury.edu/offices/technology/help/software/supported here].<br> <br />
<br />
<br> <br />
<br />
== Faculty requests for new software<br> ==<br />
<br />
When faculty request the purchase of new software needed for curricular use, please direct them to [mailto:mbackus@middlebury.edu?subject=Request for new software Mary Backus].&nbsp; To assist in the decision-making process, it would be helpful for the [https://spreadsheets.google.com/ccc?key=0AlztVLt4dHM2dE44dlp6NFRlVkVZU05mb1dsVDVKV2c&hl=en&authkey=CMKP5-cP#gid=0 primary or technology liaison] to discuss the request with the faculty member in advance in order to ascertain whether or not an existing software package might fill the need.<br></div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=Liaison_Guide_to_Faculty_Software_Requests&diff=19470Liaison Guide to Faculty Software Requests2011-01-26T18:37:43Z<p>Terry Simpkins: New page: == Useful links<br> == *[https://mediawiki.middlebury.edu/wiki/LIS/Software_available_on_public_computers Software available on public computers (wiki)]<br> *[http://www.middlebury.edu/of...</p>
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<div>== Useful links<br> ==<br />
<br />
*[https://mediawiki.middlebury.edu/wiki/LIS/Software_available_on_public_computers Software available on public computers (wiki)]<br><br />
*[http://www.middlebury.edu/offices/technology/help/software/campus Software available on public computers, with locations (Drupal site)]<br><br />
*[http://www.middlebury.edu/offices/technology/help/software/supported Supported software]<br><br />
*[http://www.middlebury.edu/offices/technology/help Helpdesk]<br />
<br />
<br />
<br />
== Faculty requests for software we currently license<br> ==<br />
<br />
When faculty request software we currently license, please direct them to email the [mailto:helpdesk@middlebury.edu?subject=Software installation request Helpdesk].&nbsp; A list of currently supported software is available [http://www.middlebury.edu/offices/technology/help/software/supported here].<br><br />
<br />
<br />
<br />
== Faculty requests for new software<br> ==<br />
<br />
When faculty request the purchase of new software needed for curricular use, please direct them to [mailto:mbackus@middlebury.edu?subject=Request for new software Mary Backus].&nbsp; To assist in the decision-making process, it would be helpful for the [https://spreadsheets.google.com/ccc?key=0AlztVLt4dHM2dE44dlp6NFRlVkVZU05mb1dsVDVKV2c&hl=en&authkey=CMKP5-cP#gid=0 primary or technology liaison] to discuss the request with the faculty member in advance in order to ascertain whether or not an existing software package might fill the need.<br></div>Terry Simpkinshttps://mediawiki.middlebury.edu/LIS/index.php?title=Documentation_for_Liaisons&diff=19469Documentation for Liaisons2011-01-26T18:23:33Z<p>Terry Simpkins: </p>
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<div>*[[Liaison guide to Yankee’s Gobi database|Placing orders with YBP's GOBI database]]<br> <br />
*[[Software Requests]]</div>Terry Simpkins