Middlebury

Difference between revisions of "Adblock and Webmail"

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'''Problem:'''
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===Problem===
If outgoing emails are getting rejected from Outlook, a common issue is because of Adblock Plus.  Adblock Plus appears to have an unresolved compatibility issue with Outlook Web Access (OWA) that causes it to insert unwanted content into outgoing emails composed with OWA. The problem manifests itself in some unusual ways.  For starters, messages composed in OWA bloat up in size, rising by roughly 256K.  Recipients of said messages will probably not notice anything unusual, excepting a marked delay in opening the message. The unwanted content is actually a list of URLs that AdBlock Plus would typically block from loading on any given webpage.  That list of URLs contains some fairly unsavory links, which is why outgoing messages are being blocked from being sent by the spam filter.
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Some e-mails sent through Outlook Web Access (OWA aka [[Webmail]]) are getting rejected as undeliverable by our spam filters.
  
'''Solution:'''
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===Cause===
To work around the issue, you can simply exclude the "mail.middlebury.edu" on AdBlock, as follows: "https://adblockplus.org/en/getting_started#disabling". Disabling Adblock Plus on frequently used sites.  Many web sites depend on advertising income, and if you visit a web site frequently you might want to allow their advertising — provided that this advertising isn't too annoying. To do that, navigate to that site and click the arrow symbol next to the Adblock Plus icon in toolbar. From the menu you can choose "Disable on ..." (you can undo that choice in the same way by unchecking this menu line). “
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One common cause is Adblock Plus.  Adblock Plus appears to have an unresolved compatibility issue with Outlook Web Access (OWA) that causes it to insert unwanted content into outgoing emails composed with OWA. The problem manifests itself in some unusual ways.  For starters, messages composed in OWA bloat up in size, rising by roughly 256K.  Recipients of said messages will probably not notice anything unusual, excepting a marked delay in opening the message. The unwanted content is actually a list of URLs that AdBlock Plus would typically block from loading on any given webpage.  That list of URLs contains some fairly unsavory links, which is why outgoing messages are being blocked from being sent by the spam filter.
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===Solution===
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To work around the issue, you can simply exclude the "mail.middlebury.edu" domain on AdBlock, as follows: "https://adblockplus.org/en/getting_started#disabling".
  
 
[[Category:Outlook]]
 
[[Category:Outlook]]

Revision as of 14:27, 24 March 2015

Problem

Some e-mails sent through Outlook Web Access (OWA aka Webmail) are getting rejected as undeliverable by our spam filters.

Cause

One common cause is Adblock Plus. Adblock Plus appears to have an unresolved compatibility issue with Outlook Web Access (OWA) that causes it to insert unwanted content into outgoing emails composed with OWA. The problem manifests itself in some unusual ways. For starters, messages composed in OWA bloat up in size, rising by roughly 256K. Recipients of said messages will probably not notice anything unusual, excepting a marked delay in opening the message. The unwanted content is actually a list of URLs that AdBlock Plus would typically block from loading on any given webpage. That list of URLs contains some fairly unsavory links, which is why outgoing messages are being blocked from being sent by the spam filter.

Solution

To work around the issue, you can simply exclude the "mail.middlebury.edu" domain on AdBlock, as follows: "https://adblockplus.org/en/getting_started#disabling".

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