Add Another Mailbox in Outlook

Revision as of 07:36, 21 June 2017 by Cynthia Slater (talk | contribs) (→‎Add Mailbox in Outlook 2010-2016 for Windows: removed specific mention of 2010)

Get Appropriate Permissions To The Mailbox

It is easy to add an additional mailbox to your folder list in Microsoft Outlook. You must have permissions to another person’s or organization’s mailbox before can see anything in it however. The mailbox owner should do the following to give you permission:

  1. Start Outlook.
  2. In the Folder List pane, right-click on the main mailbox (

Outlook Today – [Mailbox – Lastname, Firstname], and then select Properties from the pop-up menu. The Mailbox Properties dialog box opens.

  1. Click the Permissions tab.
  2. Click Add. The Add Users dialog box opens.
  3. In the Type Name or Select from List field, type the lastname of the person to which you want to give permissions.
  4. Select the person from the list below, and then click Add.
  5. Click OK. You are returned to the Permissions tab of the Properties dialog box.
  6. Add permissions using one of the following methods:
    • Select a Role from the Permission Level drop-down list.
    • Click to check individual permissions.
  7. Click OK.
  8. Repeat this process for each subfolder open to the person.

Add a Mailbox to your Folder List in Outlook for Mac

If you are a delegate and routinely respond to e-mail for someone else, you may want to add their mailbox to your account for quick access. You must have been granted at least Reviewer permission to open their mailbox and see it in your Folder List.

  1. From the Tools menu, select E-Mail Accounts. The E-mail Accounts dialog box opens.
  2. Click the View or change existing e-mail accounts radio button to bullet it.
  3. Click Next.
  4. In the list, select Microsoft Exchange Server.
  5. Click Change.
  6. Click More Settings. The Microsoft Exchange Server dialog box opens.
  7. Click the Advanced tab.
  8. Click Add. The Add Mailbox dialog box opens.
  9. In the Add Mailbox field, type the mailbox name of the person whose mailbox you want to add to your folder list in Lastname, Firstname format. If you do not know the mailbox name of the person, contact your administrator.
  1. Click OK twice to close dialog boxes. You are returned to the E-mail Accounts dialog box.
  2. Click Next.
  3. Click Finish.

Add Mailbox in Outlook 2010-2016 for Windows

  1. With Outlook open, click the File tab.
  2. In the Info section, click the Account Settings button then choose Account Settings from the drop-down list.
  3. Double-click on your email address in the Name column. The Change Account dialog box opens.
  4. Click More Settings button. The Microsoft Exchange dialog box opens.
  5. Click the Advanced tab.
  6. Click Add button. The Add Mailbox dialog box opens.
  7. In the Add mailbox field type the display name (the last name may be enough) of the mailbox you want to add and then click OK. The mailbox name should be added to the Open these additional mailboxes list.
  8. Click Apply then OK.
  9. On the Change Account dialog box click Next and then click Finish.
  10. Close the Account Settings and the Mail Setup – Outlook dialog boxes.
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