Difference between revisions of "Computer Recalls and Updates"

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[[Category:Helpdesk]] [[Category:Troubleshoot]] [[Category:Hardware]]
[[Category:Helpdesk]] [[Category:Troubleshoot]] [[Category:Hardware]]

Revision as of 11:22, 22 December 2009

Recalled hardware and software.

Firmware and software updates that resolve hardware problems.


A list of exchange and repair services: http://www.apple.com/support/exchange_repair/

Apple Battery Update/Recall

iPhone 3G Ultracompact USB Adapter

"Apple has determined that under certain conditions the new ultracompact Apple USB power adapter's metal prongs can break off and remain in a power outlet, creating a risk of electric shock. We have received reports of detached blades involving a very small percentage of the adapters sold, but no injuries have been reported." See: http://www.apple.com/support/usbadapter/exchangeprogram/ for replacement.

MacBook Pro NVidia Graphics Card 

  • support.apple.com/kb/TS2377
  • What to look for:
    • Distorted or scrambled video on the computer screen
    • No video on the computer screen (or external display) even though the computer is on
  • Specific products affected:
    • MacBook Pro 15-inch and 17-inch models with NVIDIA GeForce 8600M GT graphics processors
    • MacBook Pro (17-Inch, 2.4GHz)
    • MacBook Pro (15-Inch, 2.4/2.2GHz)
      MacBook Pro (Early 2008)
    • These computers were manufactured between approximately May 2007 and September 2008

MacBook Pro (June 2009) Hard Drive Firmware Update


Battery Recall





VAIO Overheating Issues