Middlebury

Difference between revisions of "Computer Recalls and Updates"

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[[Category:Helpdesk]]
 
[[Category:Troubleshoot]]
 
[[Category:Hardware]]
 
  
Recalled hardware and software.
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Recalled hardware and software.  
* U.S. Consumer Product Safety Commission (CPSC) keeps a comprehensive list: http://www.cpsc.gov/cgi-bin/prod.aspx
 
  
==Apple==
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Firmware and software updates that resolve hardware problems.
A list of exchange and repair services: http://www.apple.com/support/exchange_repair/
 
  
===Apple Battery Update/Recall===
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*U.S. Consumer Product Safety Commission (CPSC) keeps a comprehensive list: http://www.cpsc.gov/cgi-bin/prod.aspx
* http://www.apple.com/support/macbook_macbookpro/batteryupdate/
 
* https://support.apple.com/ibook_powerbook/batteryexchange/
 
  
===iPhone 3G Ultracompact USB Adapter===
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== Apple  ==
''"Apple has determined that under certain conditions the new ultracompact Apple USB power adapter's metal prongs can break off and remain in a power outlet, creating a risk of electric shock.  We have received reports of detached blades involving a very small percentage of the adapters sold, but no injuries have been reported."''
 
'''See: http://www.apple.com/support/usbadapter/exchangeprogram/ for replacement.'''
 
  
==Dell==
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A list of exchange and repair services: http://www.apple.com/support/exchange_repair/  
===Battery Recall===
 
http://www.dellbatteryprogram.com/
 
  
==HP/Compaq==
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=== Apple MacBook Hard Drive Recall ===
http://www.hp.com/hpinfo/newsroom/recalls/index.html
 
  
==Sony==
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Apple has determined that a very small percentage of hard drives that were used in MacBook systems, sold between approximately May 2006 and December 2007, may fail under certain conditions.
===VAIO Overheating Issues===
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https://sonycisc.updatemytv.com/fmpc/US/start.cfm
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http://www.apple.com/support/macbook/hd/repairextension/
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=== Apple Battery Update/Recall  ===
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*http://www.apple.com/support/macbook_macbookpro/batteryupdate/
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*https://support.apple.com/ibook_powerbook/batteryexchange/
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 +
=== iPhone 3G Ultracompact USB Adapter  ===
 +
 
 +
''"Apple has determined that under certain conditions the new ultracompact Apple USB power adapter's metal prongs can break off and remain in a power outlet, creating a risk of electric shock. We have received reports of detached blades involving a very small percentage of the adapters sold, but no injuries have been reported."'' '''See: http://www.apple.com/support/usbadapter/exchangeprogram/ for replacement.'''
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=== MacBook Pro NVidia Graphics Card   ===
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*[http://support.apple.com/kb/TS2377 support.apple.com/kb/TS2377]
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*What to look for:
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**Distorted or scrambled video on the computer screen
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**No video on the computer screen (or external display) even though the computer is on
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*Specific products affected:
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**MacBook Pro 15-inch and 17-inch models with NVIDIA GeForce 8600M GT graphics processors
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**MacBook Pro (17-Inch, 2.4GHz)
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**MacBook Pro (15-Inch, 2.4/2.2GHz)<br>MacBook Pro (Early 2008)
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**These computers were manufactured between approximately May 2007 and September 2008<br>
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=== MacBook Pro (June 2009) Hard Drive Firmware Update<br>  ===
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*MacBook Pro Hard Drive Firmware Update 2.0 reduces certain infrequent noises made by hard drives.<br>
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*http://support.apple.com/downloads/Hard_Drive_Firmware_Update_2_0<br>
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<br>
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== Dell ==
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=== Battery Recall ===
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http://www.dellbatteryprogram.com/
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== HP/Compaq ==
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 +
http://www.hp.com/hpinfo/newsroom/recalls/index.html
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== Sony ==
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=== VAIO Overheating Issues ===
 +
 
 +
https://sonycisc.updatemytv.com/fmpc/US/start.cfm  
 +
 
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[[Category:Helpdesk]] [[Category:Troubleshoot]] [[Category:Hardware]]
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[[Category:Mac]]

Latest revision as of 01:05, 10 May 2010

Recalled hardware and software.

Firmware and software updates that resolve hardware problems.

Apple

A list of exchange and repair services: http://www.apple.com/support/exchange_repair/

Apple MacBook Hard Drive Recall

Apple has determined that a very small percentage of hard drives that were used in MacBook systems, sold between approximately May 2006 and December 2007, may fail under certain conditions.

http://www.apple.com/support/macbook/hd/repairextension/

Apple Battery Update/Recall

iPhone 3G Ultracompact USB Adapter

"Apple has determined that under certain conditions the new ultracompact Apple USB power adapter's metal prongs can break off and remain in a power outlet, creating a risk of electric shock. We have received reports of detached blades involving a very small percentage of the adapters sold, but no injuries have been reported." See: http://www.apple.com/support/usbadapter/exchangeprogram/ for replacement.

MacBook Pro NVidia Graphics Card 

  • support.apple.com/kb/TS2377
  • What to look for:
    • Distorted or scrambled video on the computer screen
    • No video on the computer screen (or external display) even though the computer is on
  • Specific products affected:
    • MacBook Pro 15-inch and 17-inch models with NVIDIA GeForce 8600M GT graphics processors
    • MacBook Pro (17-Inch, 2.4GHz)
    • MacBook Pro (15-Inch, 2.4/2.2GHz)
      MacBook Pro (Early 2008)
    • These computers were manufactured between approximately May 2007 and September 2008

MacBook Pro (June 2009) Hard Drive Firmware Update


Dell

Battery Recall

http://www.dellbatteryprogram.com/

HP/Compaq

http://www.hp.com/hpinfo/newsroom/recalls/index.html

Sony

VAIO Overheating Issues

https://sonycisc.updatemytv.com/fmpc/US/start.cfm

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