Middlebury

Difference between revisions of "Data Recovery"

m
(Reorganizing and reformatting)
Line 1: Line 1:
{{stub}}
+
== General Data Recovery  ==
 +
 
 +
* Any file stored on our '''Novell servers''' is backed up every 2 hours and you can revert to older versions at any time. See below.
 +
* '''Outlook attachments''' are stored in a temp folder that is cleared out frequently. So if you open a Word document from an email attachment and make changes, you MUST choose "Save As" to save the document elsewhere. Documents saved in the Outlook temp folder are very likely unrecoverable.
 +
* [http://www.recuva.com/ Recuva] - basic '''Windows file recovery'''. Can restore pictures deleted from a camera and so forth.
 +
* See [http://lifehacker.com/393084/how-to-recover-deleted-files-with-free-software this Lifehacker article] for suggestions and instructions on other useful software.
 +
* For recovering data from a '''damaged hard disk''', see below.
 +
* Professional help is available for severely damaged disks if other options do not work.
  
 
== Recovering Files From Novell Servers ==
 
== Recovering Files From Novell Servers ==
  
*Using the Novell Client (Windows only): Right-click on the red "N" in the system tray (next to the time/clock), select "Netware Utilities" => Salvage  
+
*Using the Novell Client (Windows only): Right-click on the red "N" in the system tray (next to the time/clock), select "Netware Utilities" => Salvage. Then navigate to the folder you want to salvage files from, and click OK.
 
*Using the NetStorage webpage (Mac and Windows): Navigate to http://go.middlebury.edu/files then login, navigate to the folder where the deleted/lost file was last seen. From the "View" menu select "Show Deleted Files".
 
*Using the NetStorage webpage (Mac and Windows): Navigate to http://go.middlebury.edu/files then login, navigate to the folder where the deleted/lost file was last seen. From the "View" menu select "Show Deleted Files".
  
 
== Recovering Deleted E-mail Messages ==
 
== Recovering Deleted E-mail Messages ==
  
*Outlook configured to use Exchange (Windows only): Open "Deleted Items" folder => Tools menu => "Recover Deleted Items"  
+
* Outlook configured to use Exchange (Windows only): Open "Deleted Items" folder => Tools menu => "Recover Deleted Items"
*Outlook Web Access with Internet Explorer 6 or 7 (Windows only): TODO
+
* Outlook Web Access with Internet Explorer 6 or 7 (Windows only): there
 
 
== General Data Recovery  ==
 
 
 
There are some free programs that can allow you to recover deleted files, files from corrupt disks, or help you search for lost files. This site provides a brief list with detailed instructions: http://lifehacker.com/393084/how-to-recover-deleted-files-with-free-software
 
 
 
== Getting the Music from your iPod  ==
 
 
 
Say your computer crashed, and you lost all your music. Do you have the music on your iPod? If so, it's possible to copy it from the iPod to the your (new or repaired) computer: http://www.macworld.com/article/54342/2006/12/twowaystreet20.html
 
  
 
== Repairing Corrupt Word Documents  ==
 
== Repairing Corrupt Word Documents  ==
  
*Word => File => Open => Open and Repair  
+
*Word => File => Open => Open and Repair
 
*Word => File => Open => Recover text from any file
 
*Word => File => Open => Recover text from any file
  
== Repairing Corrupt MS Office Documents ==
+
== Getting the Music from your iPod ==
 
 
*Similar as above?
 
  
== Scratched Disks (CD/DVD)  ==
+
It's possible to copy music from an iPod to the a computer: [http://www.macworld.com/article/54342/2006/12/twowaystreet20.html see this article]
  
*Use the disk repair unit that LIS has (Helpdesk can make a ticket for media services who has access to the repair unit)
+
== Damaged Disks ==
*http://dvdisaster.net/en/index.php
 
*Using dd or ddrescue in Linux/Mac/Unix
 
  
== Damaged Floppy disks  ==
+
* For damaged CDs / DVDs, Use the disk repair unit that LIS has. Helpdesk can make a ticket for media services, who has access to the repair unit.
 
+
* [http://dvdisaster.net/en/index.php DVD repair tool]
*Using dd or ddrescue in Linux/Mac/Unix
+
* Use DITTO, a command-line tool on Macs, to copy data over directly from one location to another. See below.
 +
* With really serious cases, try dd, [http://www.gnu.org/software/ddrescue/ddrescue.html ddrescue], or [http://www.kalysto.org/utilities/dd_rhelp/index.en.html dd_rhelp] in Linux. These are command-line tools but very powerful; they copy any data they can read byte-for-byte. ddrescue also saves a logfile of errors so you can run it a second time on the same CD, hard drive, or floppy disk and it will bypass the areas which have already been successfully recovered.
  
 
== Using DITTO to recover files  ==
 
== Using DITTO to recover files  ==
  
Macs come with a built-in command line program that can be used for data recovery. Macs tend to be better at reading dead PC hard disks.  
+
Macs come with a built-in command line program that can be used for data recovery. Macs tend to be better than Windows at reading dead PC hard disks.
  
*Start up a healthy Mac.  
+
* Start up a healthy Mac.
*Connect the dead hard disk to this Mac.  
+
* Connect the dead hard disk to this Mac.
*Open Applications => Utilities => Terminal  
+
* Open Applications => Utilities => Terminal
*Enter this in the Terminal window:
+
* Enter this in the Terminal window:
<pre>ditto -V [SOURCE] [DESTINATION]</pre>  
+
<pre>ditto -V [SOURCE] [DESTINATION]</pre>
*Where [SOURCE] should be replaced with the folder that you'd like to recovery/copy, and [DESTINATION] is a healthy hard disk where you'd like the recovered files to go. Note that you can type in:
+
* Where [SOURCE] should be replaced with the folder that you'd like to recovery/copy, and [DESTINATION] is a healthy hard disk where you'd like the recovered files to go. Note that you can type in:
<pre>ditto -V </pre>  
+
<pre>ditto -V </pre>
then drag the source folder to the Terminal window, and it will fill out the path to it correctly. You can repeat the same for the destination folder.  
+
* then drag the source folder to the Terminal window, and it will fill out the path to it correctly. You can repeat the same for the destination folder.
  
 
== Professional Data Recovery Services ==
 
== Professional Data Recovery Services ==
Line 55: Line 51:
 
** Free consulting
 
** Free consulting
 
** http://www.ontrackdatarecovery.com/
 
** http://www.ontrackdatarecovery.com/
** Call 800 872 2599
+
** Call 800 872 2599
 
* Gilware Data Recovery
 
* Gilware Data Recovery
 
** Free analysis, diagnostic and quote.
 
** Free analysis, diagnostic and quote.
Line 62: Line 58:
 
** Call 877 624 7206 (do mention you are a College student)
 
** Call 877 624 7206 (do mention you are a College student)
  
 
+
[[Category:Helpdesk]]
[[Category:Helpdesk]] [[Category:Applications_and_OS]] [[Category:Data_Recovery]]
+
[[Category:Applications and OS]]
 +
[[Category:Data Recovery]]

Revision as of 14:27, 28 January 2009

General Data Recovery

  • Any file stored on our Novell servers is backed up every 2 hours and you can revert to older versions at any time. See below.
  • Outlook attachments are stored in a temp folder that is cleared out frequently. So if you open a Word document from an email attachment and make changes, you MUST choose "Save As" to save the document elsewhere. Documents saved in the Outlook temp folder are very likely unrecoverable.
  • Recuva - basic Windows file recovery. Can restore pictures deleted from a camera and so forth.
  • See this Lifehacker article for suggestions and instructions on other useful software.
  • For recovering data from a damaged hard disk, see below.
  • Professional help is available for severely damaged disks if other options do not work.

Recovering Files From Novell Servers

  • Using the Novell Client (Windows only): Right-click on the red "N" in the system tray (next to the time/clock), select "Netware Utilities" => Salvage. Then navigate to the folder you want to salvage files from, and click OK.
  • Using the NetStorage webpage (Mac and Windows): Navigate to http://go.middlebury.edu/files then login, navigate to the folder where the deleted/lost file was last seen. From the "View" menu select "Show Deleted Files".

Recovering Deleted E-mail Messages

  • Outlook configured to use Exchange (Windows only): Open "Deleted Items" folder => Tools menu => "Recover Deleted Items"
  • Outlook Web Access with Internet Explorer 6 or 7 (Windows only): there

Repairing Corrupt Word Documents

  • Word => File => Open => Open and Repair
  • Word => File => Open => Recover text from any file

Getting the Music from your iPod

It's possible to copy music from an iPod to the a computer: see this article

Damaged Disks

  • For damaged CDs / DVDs, Use the disk repair unit that LIS has. Helpdesk can make a ticket for media services, who has access to the repair unit.
  • DVD repair tool
  • Use DITTO, a command-line tool on Macs, to copy data over directly from one location to another. See below.
  • With really serious cases, try dd, ddrescue, or dd_rhelp in Linux. These are command-line tools but very powerful; they copy any data they can read byte-for-byte. ddrescue also saves a logfile of errors so you can run it a second time on the same CD, hard drive, or floppy disk and it will bypass the areas which have already been successfully recovered.

Using DITTO to recover files

Macs come with a built-in command line program that can be used for data recovery. Macs tend to be better than Windows at reading dead PC hard disks.

  • Start up a healthy Mac.
  • Connect the dead hard disk to this Mac.
  • Open Applications => Utilities => Terminal
  • Enter this in the Terminal window:
ditto -V [SOURCE] [DESTINATION]
  • Where [SOURCE] should be replaced with the folder that you'd like to recovery/copy, and [DESTINATION] is a healthy hard disk where you'd like the recovered files to go. Note that you can type in:
ditto -V 
  • then drag the source folder to the Terminal window, and it will fill out the path to it correctly. You can repeat the same for the destination folder.

Professional Data Recovery Services

Powered by MediaWiki