Deactivate a printer
1. Go to url: https://papercut.middlebury.edu/admin and sign in using your Middlebury credentials 2. Go to the ‘Printer’ tab and use the Quick Find to enter printer you are interested in. Remember, we only care about Papercut printers. 3. Select the printer of interest by using the hot link – you are then presented with the Summary page for that printer. 4. At the Enable/Disable field select ‘Disable indefinitely’ to disable the printer. Go to bottom of form and ‘Apply’ change and press OK. 5. Should you need to enable a printer, follow the same steps except “enable” instead of “disable” in step 4.
If a printer issue arises when the Helpdesk is closed and you cannot do anything to fix the issue, please follow these same steps to deactivate the printer and email the Helpdesk that you have done so.