Dell Student Image

Revision as of 12:52, 18 January 2010 by Cynthia Slater (talk | contribs) (Reimaging )

NOTE: This page contains information that is only useful to Helpdesk / LIS faculty and staff. Therefore I'm considering moving this information to our Internal wiki. If you feel that this information is important to the general public and/or do NOT think that this move is appropriate, please comment on the discussion page.

--Hunt, Christopher 14:58, 17 November 2009 (UTC)

Features of the Dell Student Image


Reimaging with the Dell Student Image

Note: For SR only. Do NOT try to reimage any computers, student or faculty, in the walk-in regardless of these instructions unless told to do so by an SRP.


  1. Boot in to BART, select the FAC/STAFF Laptop UDI and Image.
  2. Reboot when prompted.
  3. Cancel out of the UDI Inventory program without entering anything, and allow machine to reboot.
  4. Reboot when the desktop comes back up.
  5. Once the desktop appears, Control Panel->Administrative Tools->Computer Management, then click the Local Users and Groups section. Select Users.
  6. Right click on Administrator and click 'Set Password...' Set it to blank (ie no characters, not the word blank). Click ok through the warning message.
  7. Right click on Administrator and click properties. Uncheck 'Password never expires', check 'User must change password at next logon'.
  8. Right click on Profile, and delete it.
  9. Right click in the blank space, and click 'New User...' Enter the user's Middlebury username for 'Username', Their full name for 'Full Name', leave the password blank, and check 'User must change password at next logon'. Click Create, then click Close.
  10. Right click on the user you just created (student's username), click properties. Open the 'Member Of' tab. Click Add. Enter Administrators, and click ok.
  11. Navigate to C:\, delete the lisdeploy folder.
  12. Control Panel->System->Advanced Tab, click Settings under User Profiles. Delete the Account Unknown profile.
  13. Install any windows updates.
  14. Restart the computer, do so repeatedly until it stops autologging in as the administrator. Once you've changed the password, if it tries to autologin, you will see an error message, but you can ignore it and continue restarting. After a couple restarts (2 or 3) it will stop trying to autologin. 
  15. When the user comes to pickup the computer, make sure they try to login and that they change the password for both the Administrator account as well as the one in their name when they do so, also make sure it can connect to the internet (ie is registered).

Post Install Configuration

     To do before customer leaves walk-in:

  1. On the windows XP login page, press Ctrl+Alt+Del twice in quick succession.
  2. Enter 'Administrator' as the username, leave the password blank. Click ok.
  3. For Old password, leave it blank, have user enter whatever password they would like where it says New Password.
  4. Log out of the Administrator account
  5. Have the user login as the account under their name (password is blank). They will be required to create a new password before they logon. Leave the Old password section blank, have the user enter whatever they wish where it says New Password.
  6. Test to make sure user is able to login to his/her account, make sure computer is registered and can connect to the network.
  7. Setup midd_secure (not done in the image process described above)

Note: Though their username will be identical to their Middlebury username, the computer is not bound to the domain and therefore the user's account on this computer is not linked with their domain account. They can choose whatever password they would like without affecting their Middlebury password.

Known Issues

Minor Issues

  • No Real Player

Other Misc Topics re: the Dell Student Image