Diagnosing Software Problems

1. Test browser plugins: All: http://kb.mozillazine.org/Testing_plugins and http://home.att.net/~cherokee67/mediatests.html

RealPlayer: http://service.real.com/test/

QuickTime Player: http://www.apple.com/quicktime/troubleshooting/

• • NOTE: QuickTime Player for Windows has unpatched security issues, and Apple has dropped support. This software should be considered DEPRECATED.

Windows Media:

http://www.vdat.com/techsupport/windowstest.asp

http://members.aol.com/jrzycrim01/mozilla/wmp/vidtest-LS.html

Flash and Shockwave: http://www.adobe.com/shockwave/welcome/

Java: http://www.java.com/en/download/help/testvm.xml

PDF: http://cf.unc.edu/skillstest/take/pdf.htm

http://www.w3.org/WAI/UA/TS/html401/cp0302/0302-EMBED-AUDIO.html

2. Download plugins: RealPlayer:

http:///www.real.com

http://www.real.com/freeplayer/?rppr=rnwk

QuickTime Player

http://www.apple.com/quicktime

http://www.apple.com/quicktime/download/

Shockwave

http://www.adobe.com/shockwave/welcome/

http://www.adobe.com/shockwave/download/download.cgi

Flash

http://www.adobe.com/shockwave/welcome/

http://www.adobe.com/products/flashplayer/

Windows Media:

http://www.microsoft.com/windows/windowsmedia/player/wmcomponents.mspx

PDF: Preview.app is built-in, but if you prefer Adobe Acrobat, you can fetch it from here:

http://www.adobe.com/products/acrobat/readstep2.html

• Test JavaScript performance:
  • http://www2.webkit.org/perf/sunspider-0.9/sunspider.html
  • http://rockstarapps.com/samples/performance/
  • http://wd-testnet.world-direct.at/mozilla/dhtml/funo/jsTimeTest.htm
  • http://dromaeo.com/