Middlebury

Difference between revisions of "Email configuration"

(POP and IMAP settings)
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[[Category:Helpdesk]]
 
==Set-up Exchange on Outlook or Entourage==
 
==Set-up Exchange on Outlook or Entourage==
* Outlook - In what cases do we need the normal Outlook Exchange settings as opposed to Outlook Anywhere?
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* Standard Outlook (MAPI protocol) may be more stable than Outlook Anywhere, and also can use Domain authentication, making login simpler - howto[http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/email/outlook/set-up/]--[[User:Burt|Burt, Nate]] 22:09, 17 July 2008 (EDT)
-standard Outlook (MAPI protocol) may be more stable, and also can use Domain authentication, making login simpler - howto[http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/email/outlook/set-up/]--[[User:Burt|Burt, Nate]] 22:09, 17 July 2008 (EDT)
 
 
* Outlook Anywhere configuration: [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/email/outlook/set-up/outlookanywhere.htm]
 
* Outlook Anywhere configuration: [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/email/outlook/set-up/outlookanywhere.htm]
 
* Entourage: once configured with HTTPS settings, can connect from anywhere on-campus or off-campus. [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/email/entourage/entourage2004/entourage2004config.htm Entourage 2004] [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/email/entourage/entourage2008/entourage2008config.htm Entourage 2008]
 
* Entourage: once configured with HTTPS settings, can connect from anywhere on-campus or off-campus. [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/email/entourage/entourage2004/entourage2004config.htm Entourage 2004] [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/email/entourage/entourage2008/entourage2008config.htm Entourage 2008]
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==POP and IMAP settings==
 
==POP and IMAP settings==
-> Please verify! Is this information accurate? --[[User:Chunt|Hunt, Christopher]] 21:51, 10 July 2008 (EDT)
 
 
 
The POP protocol will download all mail from the server (Inbox only) onto the user's computer and the mails will be deleted from the server. IMAP, on the other hand, ''keeps'' all mail on the server and accesses it remotely.  IMAP allows one to 'subscribe' to some or all email folders.  Neither provide access to Calendar, Contacts, Notes, or Journal folders on server.  Such items are stored locally, if supported by the client software - thus the advantage to Exchange client.--[[User:Burt|Burt, Nate]] 22:22, 17 July 2008 (EDT)
 
The POP protocol will download all mail from the server (Inbox only) onto the user's computer and the mails will be deleted from the server. IMAP, on the other hand, ''keeps'' all mail on the server and accesses it remotely.  IMAP allows one to 'subscribe' to some or all email folders.  Neither provide access to Calendar, Contacts, Notes, or Journal folders on server.  Such items are stored locally, if supported by the client software - thus the advantage to Exchange client.--[[User:Burt|Burt, Nate]] 22:22, 17 July 2008 (EDT)
  
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What problems will users have with using mail from other domains while they're inside our network?
 
What problems will users have with using mail from other domains while they're inside our network?
 
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--[[User:Chunt|Hunt, Christopher]] 08:46, 18 July 2008 (EDT)
  
 
==e-Mail on Other Devices==
 
==e-Mail on Other Devices==
 
Blackberry - college Blackberry server is limited to Blackberry devices purchased by the college
 
Blackberry - college Blackberry server is limited to Blackberry devices purchased by the college
Blackberry configuration notes for others?  Anyone?
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* Blackberry configuration notes for others?  Anyone?
ActiveSync service available - server is '''mail.middlebury.edu'''
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* ActiveSync service available - server is '''mail.middlebury.edu'''
 
-this applies to iPhone & iPod Touch, and to various other portable devices--[[User:Burt|Burt, Nate]] 22:19, 17 July 2008 (EDT)
 
-this applies to iPhone & iPod Touch, and to various other portable devices--[[User:Burt|Burt, Nate]] 22:19, 17 July 2008 (EDT)
  

Revision as of 08:46, 18 July 2008

Set-up Exchange on Outlook or Entourage

  • Standard Outlook (MAPI protocol) may be more stable than Outlook Anywhere, and also can use Domain authentication, making login simpler - howto[1]--Burt, Nate 22:09, 17 July 2008 (EDT)
  • Outlook Anywhere configuration: [2]
  • Entourage: once configured with HTTPS settings, can connect from anywhere on-campus or off-campus. Entourage 2004 Entourage 2008
  • No other clients work w/ Exchange to my knowledge. Evolution (Gnome-Linux) can connect to Exchange 2000 and 2003 servers; unfortunately we have Exchange 2007 now.

POP and IMAP settings

The POP protocol will download all mail from the server (Inbox only) onto the user's computer and the mails will be deleted from the server. IMAP, on the other hand, keeps all mail on the server and accesses it remotely. IMAP allows one to 'subscribe' to some or all email folders. Neither provide access to Calendar, Contacts, Notes, or Journal folders on server. Such items are stored locally, if supported by the client software - thus the advantage to Exchange client.--Burt, Nate 22:22, 17 July 2008 (EDT)

Generic settings

  • Incoming mail server should be mail.middlebury.edu. If you are using IMAP, incoming mail does require SSL encryption.
  • Outgoing mail server should be ssmtp.middlebury.edu and does require TLS encryption if it's available, otherwise SSL encryption. Also requires authentication w/ same credentials as incoming server. Do not use secure password authentication.
  • You cannot send mail using this configuration (can you by any configuration?) if you are on the midd_unplugged network - unless you are using a VPN connection.

Application quirks

Some applications require special configuration.

  • Thunderbird: you need to select TLS encryption for outgoing mail; it does not work with SSL encryption.

Accessing other e-mail accounts from on campus

What problems will users have with using mail from other domains while they're inside our network? --Hunt, Christopher 08:46, 18 July 2008 (EDT)

e-Mail on Other Devices

Blackberry - college Blackberry server is limited to Blackberry devices purchased by the college

  • Blackberry configuration notes for others? Anyone?
  • ActiveSync service available - server is mail.middlebury.edu

-this applies to iPhone & iPod Touch, and to various other portable devices--Burt, Nate 22:19, 17 July 2008 (EDT)

E-mail troubleshooting

What to try when the normal configuration isn't working. Make into separate article? (In "Troubleshooting" section)

  • Check basic things like IP and registration status.
  • Can log in to Novell?

--Hunt, Christopher 09:48, 11 July 2008 (EDT)