Difference between revisions of "Email configuration"
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Revision as of 13:29, 29 August 2018
Why Use Middlebury's Email System?
We recommend that all users connect to Middlebury's Exchange server as directly as possible using the recommended clients. These methods offer superior functionality, organization, and security, keeping your Middlebury e-mail separate from other personal accounts you may have.
Recommended Email Clients
When using your own device or a computer assigned for your regular use:
- Windows computer - Microsoft Outlook with Exchange account
- Macintosh computer - Microsoft Outlook with Exchange account (Mac Mail does not include some Office features.)
- Phone/Tablet - Microsoft Outlook app with Exchange account in tandem with Microsoft's Authenticator app to support multi-factor authentication.
When on the road -or- in a lab (not using your device):
- Outlook Web App (Webmail): go/webmail
Some prefer Webmail for use on their regular computers as well.
Set-up Exchange Accounts Using Microsoft Outlook
Outlook for Windows
On Windows computers owned by the College, Outlook should automatically set up your account when you launch it, providing you log in using your Middlebury credentials.
Personally-owned Windows computers require you to add an account as follows:
Outlook for Macs
On Apple computers owned by the College, Outlook should automatically set up your account when you launch it, provided you log in using your Middlebury credentials.
Personally-owned Mac computers require you to add an account as follows:
Accessing Middlebury Email Using Other Applications and Devices
Generally, if the correct steps are taken, any mail client should be able to access Middlebury email.
iPhone, iPad, iPod Touch (iOS 7 - 11) as of 08/29/2018
ITS recommends the use of the Outlook for iOS app in tandem with Microsoft's Authenticator app:
The iOS Mail app may also be used.
Warning: Unless you are careful to select the option to keep existing information, syncing with an exchange server will DELETE any existing contacts and calendar entries in your iPhone/iPod Touch/iPad.
- Touch Settings.
- Touch Mail, Contacts, Calendars.
- Touch Add Account.
- Touch Exchange. (Note: If you don't see the "Exchange" option when adding an account, you may need an update for your iOS. See Apple Software Update.)
- Enter your email address, and description (e.g., My Middlebury Account, used for identification only and is not shown elsewhere).
- The next screen will have your email address; for Server, enter "outlook.office365.com"; leave Domain blank; enter your email address again in the Username field; enter your password.
- If you are using multi-factor authentication you will need to supply an app password.
- Touch Next.
- "Verifying Exchange account information" will display at the top of the screen. This process may take a few minutes. Upon successful verification, check marks appear beside all three entries then you are presented with the screen to set up your sync choices (Mail, Contacts, Calendars, Reminders, Notes).
- Touch Save.
- "Adding Account" will display at the top of the screen then you will be returned to the Mail, Contacts, Calendars screen.
- Touch Settings in the upper right corner. This takes you to the main settings screen.
- Press Home button to return to your device's Home screen.
E-Mail Sync Options
By default, with your iDevice configured to synchronize Mail, it will only retrieve e-mail messages up to three days old.
To synchronize e-mail messages that are more than three days old, do the following:
- Press the Home button.
- Press Settings > Mail, Contacts, Calendars.
- Under Accounts, select your Exchange account.
- Press Mail days to Sync.
- Select how far back you would like to synchronize email messages.
- No Limit retrieves all email in your Exchange mailbox. Depending on the volume of e-mail, your iDevice may not have adequate storage.
Android and Other Devices
Follow the instructions for your particular operating system to set up an Exchange (ActiveSync) account; Microsoft's general instructions for Android are at http://office.microsoft.com/en-us/support/set-up-email-on-an-android-phone-or-tablet-HA102823196.aspx.
- For your e-mail address, use the full @middlebury.edu e-mail address for your account, e.g. firstname.lastname@example.org.
- For the server, please use outlook.office365.com.
- Leave the Domain field blank.
- For the username field, use your full @middlebury.edu email address.
Forwarding Middlebury e-mail
You may forward e-mail sent to your Middlebury account to an off-campus e-mail address you specify using a forwarding utility. For usage instructions and important limitations, refer to Mail Forwarding.
Accessing other e-mail accounts from on campus
There is only one server that is permitted to send mail from inside the Middlebury network. That server is mail.middlebury.edu . Any other outgoing servers will not work from on campus! This means that people who come to Middlebury with external accounts already configured in their desktop e-mail clients will be able to receive mail, but not send mail, while they're here. These accounts should be configured to send mail from the Middlebury SMTP server for the time they are on campus, then afterwards they will need to be set back to the way they were. Using an outside incoming mail server and middlebury's smtp server on the same account can be a difficult and time consuming, if not impossible task, depending on the client. Web access is highly recommended for non-Middlebury email accounts.
- There may be some exceptions to the above statement. You may be able to access external SMTP servers, but only if you meet a couple of criteria:
- You must authenticate to the external SMTP server.
- You must use SSL or TLS to connect to the external SMTP server.
- The external SMTP server must use a port other than 25 as all connections to SMTP servers other than mail.middlebury.edu on port 25 will be blocked.
- If you wish to use mail.middlebury.edu with an outside incoming mail server, note that you will have to use the outside account's username and password to authenticate to the incoming mail server and your middlebury webmail username and password to authenticate to mail.middlebury.edu. On outlook this is not straightforward, and on other clients it may be impossible. In addition, any email you send will appear to have been sent from your middlebury address rather than your outside address. Depending on the recipient's email client, any replies they send may or may not be sent to the outside address. Instead, replies may be sent to the middlebury address, which could cause confusion. Again, it is recommended to use web access for external accounts while you are on campus.