Middlebury

Difference between revisions of "Exchange 2010 Migration - Updating Android iOS"

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'''Due to the many models of portable phones and devices, and variations in their operating systems, we may not be able to clearly document the settings you may need to change on <u>your</u> device. Following are instructions that may apply to your device, but refer to documentation and support options for that device if you encounter problems. Most importantly note that our email server settings for some devices were switched to "junglecat.middlebury.edu" on May 20th. After the move of your mailbox to the Exchange 2010 server is complete (weekend of August 14th), "mail.middlebury.edu" will be the only correct email server listing for these devices.'''
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'''DO NOT MAKE THESE SETTING CHANGES BEFORE THE MAILBOX MIGRATION! '''<br>
 
 
 
'''THIS MOVE IS CURRENTLY SCHEDULED FOR THE WEEKEND OF AUGUST 14TH, 2010'''<br>
 
 
 
===== Android Devices<br> =====
 
<b>HTC Android Devices</b>
 
<br>
 
If you have set up your Middlebury account as an Exchange ActiveSync account:
 
<ol>
 
<li>Open the list of all programs and open the "Mail" application</li>
 
<li>Press the "MENU" button</li>
 
<li>Select the "More..." option</li>
 
<li>Select "Settings"</li>
 
<li>Select "Account settings"</li>
 
<li>Select "Server" and change "junglecat.middlebury.edu" to "mail.middlebury.edu"</li>
 
<li>Save your settings</li>
 
</ol>
 
<br>
 
 
 
===== Apple iOS Devices (iPhone/iTouch/iPad)  =====
 
 
 
If you have set up your Middlebury account as a Exchange ActiveSync account:<br>1. Touch Settings<br>2. Touch Mail, contacts, Calendars<br>3. Touch your Middlebury account<br>4. Touch Account Info<br>5. Touch Server and change junglecat.middlebury.edu to mail.middlebury.edu<br>6. Touch back to the Settings menu.
 
 
 
Your email will re-sync with the Exchange server. This may take a few minutes depending on the amount of email you have on the server, and how much of that email is synchronized with the Mail application.<br>
 
 
 
[[Category:Helpdesk Documentation]]
 

Latest revision as of 16:42, 3 December 2014

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