Middlebury

Difference between revisions of "Exchange 2010 Migration - Updating Android iOS"

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''More content coming here soon - check back later''  
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'''Due to the many models of portable phones and devices, and variations in their operating systems, we&nbsp;may not able to clearly document the settings you may need to change on <u>your</u> device.&nbsp; Following are instructions that may apply to your device, but refer to documentation and support options for that device if you encounter problems.&nbsp; Most importantly note that our email server settings for some devices were switched to "junglecat.middlebury.edu" on May 20th.&nbsp; After&nbsp;the move of your mailbox to the Exchange 2010 server is complete (weekend of August 14th), "mail.middlebury.edu" will be the only correct email server listing for these devices.'''
  
Reconfiguration instructions for Android and Apple iOS devices, including various smart phones, iPad, &amp; iPhone.&nbsp; This change in configuration will be required when our Microsoft Exchange 2010 mailbox migration is completed in order to receive e-mail with these devices.&nbsp; In brief, any such device that had settings changed for e-mail access on or after May 20, 2010 from "mail.middlebury.edu" to "junglecat.middlebury.edu" for the server settings will need to have those settings reversed when the mailbox move is complete.<br>  
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'''DO NOT MAKE THESE SETTING CHANGES BEFORE THE MAILBOX MIGRATION! '''<br>
  
'''DO NOT MAKE THESE SETTING CHANGES BEFORE THE MAILBOX MIGRATION! '''<br>  
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'''THIS MOVE IS CURRENTLY SCHEDULED FOR THE WEEKEND OF AUGUST 14TH, 2010'''<br>
  
'''THIS MOVE IS CURRENTLY SCHEDULED FOR THE WEEKEND OF AUGUST 14TH, 2010'''<br>  
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===== Android Devices<br> =====
  
===== Android Devices<br> =====
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find email settings and change junglecat.middlebury.edu to mail.middlebury.edu<br>
  
find email settings and change junglecat.middlebury.edu to mail.middlebury.edu<br>
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===== Apple iOS Devices (iPhone/iTouch/iPad)  =====
 
===== Apple iOS Devices (iPhone/iTouch/iPad)  =====
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Your email will re-sync with the Exchange server. This may take a few minutes depending on the amount of email you have on the server.<br>
 
Your email will re-sync with the Exchange server. This may take a few minutes depending on the amount of email you have on the server.<br>
[[Category:Helpdesk Documentation]]
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[[Category:Helpdesk_Documentation]]

Revision as of 18:07, 6 August 2010

Due to the many models of portable phones and devices, and variations in their operating systems, we may not able to clearly document the settings you may need to change on your device.  Following are instructions that may apply to your device, but refer to documentation and support options for that device if you encounter problems.  Most importantly note that our email server settings for some devices were switched to "junglecat.middlebury.edu" on May 20th.  After the move of your mailbox to the Exchange 2010 server is complete (weekend of August 14th), "mail.middlebury.edu" will be the only correct email server listing for these devices.


DO NOT MAKE THESE SETTING CHANGES BEFORE THE MAILBOX MIGRATION!

THIS MOVE IS CURRENTLY SCHEDULED FOR THE WEEKEND OF AUGUST 14TH, 2010

Android Devices

find email settings and change junglecat.middlebury.edu to mail.middlebury.edu


Apple iOS Devices (iPhone/iTouch/iPad)

If you have set up your Middlebury account as a Exchange ActiveSync account:
1. Touch Settings
2. Touch Mail, contacts, Calendars
3. Touch your Middlebury account
4. Touch Account Info
5. Touch Server and change junglecat.middlebury.edu to mail.middlebury.edu
6. Touch back to the Settings menu.

Your email will re-sync with the Exchange server. This may take a few minutes depending on the amount of email you have on the server.