Middlebury

Difference between revisions of "General requests"

(Moved some media-services-related content to main Helpdesk TOC)
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====Mailing packages to college====
+
==== Mailing packages to college ====
Some companies (ahem, Dell) refuse to ship packages to a P.O. box. In cases like that, packages can be shipped to:
 
* First and Last Name
 
* McCullough Mail Center
 
* Middlebury College
 
* 14 Old Chapel Road
 
* Middlebury, VT 05753
 
  
====Paying tuition online====
+
Some companies (ahem, Dell) refuse to ship packages to a P.O. box. In cases like that, packages can be shipped to:
Parents call asking how to get their student's PIN for paying tuition. '''They most likely don't need it''': have them look closely at the section which asks for the student's PIN. It should specify that it actually wants the student's MM/DD of birth.
 
  
See payment plans website: http://www.middlebury.edu/admissions/finaid/payment_plans
+
*First and Last Name
 +
*McCullough Mail Center
 +
*Middlebury College
 +
*14 Old Chapel Road
 +
*Middlebury, VT 05753
  
====Computer purchases====
+
==== Paying tuition online ====
Parents call us asking what model laptop they should buy for their incoming freshmen. Recommended models at [http://go.middlebury.edu/lis go.middlebury.edu/lis] -> Help & Support -> Computer Purchase & Repair -> Student Computer Purchase.
 
  
Both the [http://www.middlebury.edu/academics/lis/help/acquire/student/dell/ Dell] and the [http://www.middlebury.edu/academics/lis/help/acquire/student/apple/ Mac] purchase pages have information on how and where to purchase to get those student discounts.
+
Parents call asking how to get their student's PIN for paying tuition. '''They most likely don't need it''': have them look closely at the section which asks for the student's PIN. It should specify that it actually wants the student's MM/DD of birth.  
  
====Borrowing and checking out equipment====
+
See payment plans website: http://www.middlebury.edu/admissions/finaid/payment_plans
* '''Computers:''' Circulation (x5494) handles checking out of computers. Only faculty and staff can check out computers out of the library. The loan period is normally two weeks, but this can be negotiated when a faculty member needs a computer for longer.
 
  
* Online there is a '''list of the fac/staff loaner laptops available''' at the circ desk. Go to [http://go/midcat go/midcat] and searching by keywords '''"faculty laptop"'''. Click on the PC or Mac Laptop items that appear to see the status of each loaner laptop.
+
==== Computer purchases ====
  
====Smart classrooms====
+
Parents call us asking what model laptop they should buy for their incoming freshmen. Recommended models at [http://go.middlebury.edu/lis go.middlebury.edu/lis] -> Help & Support -> Computer Purchase & Repair -> Student Computer Purchase.  
* Go to [http://go/media go/media] for guides to each classroom.
 
* Go to [http://go/mls go/mls] for schedules of when each room is reserved or open.
 
  
====Media help====
+
Both the [http://www.middlebury.edu/academics/lis/help/acquire/student/dell/ Dell] and the [http://www.middlebury.edu/academics/lis/help/acquire/student/apple/ Mac] purchase pages have information on how and where to purchase to get those student discounts.
[[Digital Media Tutors | Schedule for the Digital Media Tutors]] in the [[Wilson Media Development Lab]]
 
  
====Software installed on public computers====
+
==== Borrowing and checking out equipment ====
[http://www.middlebury.edu/academics/lis/help/helpdesk/facilities/labs/facilities_public_software.htm Table of software available] (See also [http://go/media go/media])
+
 
 +
*'''Computers:''' Circulation (x5494) handles checking out of computers. Only faculty and staff can check out computers out of the library. The loan period is normally two weeks, but this can be negotiated when a faculty member needs a computer for longer.
 +
 
 +
*Online there is a '''list of the fac/staff loaner laptops available''' at the circ desk. Go to [http://go/midcat go/midcat] and searching by keywords '''"faculty laptop"'''. Click on the PC or Mac Laptop items that appear to see the status of each loaner laptop.

Revision as of 17:25, 14 January 2009

Mailing packages to college

Some companies (ahem, Dell) refuse to ship packages to a P.O. box. In cases like that, packages can be shipped to:

  • First and Last Name
  • McCullough Mail Center
  • Middlebury College
  • 14 Old Chapel Road
  • Middlebury, VT 05753

Paying tuition online

Parents call asking how to get their student's PIN for paying tuition. They most likely don't need it: have them look closely at the section which asks for the student's PIN. It should specify that it actually wants the student's MM/DD of birth.

See payment plans website: http://www.middlebury.edu/admissions/finaid/payment_plans

Computer purchases

Parents call us asking what model laptop they should buy for their incoming freshmen. Recommended models at go.middlebury.edu/lis -> Help & Support -> Computer Purchase & Repair -> Student Computer Purchase.

Both the Dell and the Mac purchase pages have information on how and where to purchase to get those student discounts.

Borrowing and checking out equipment

  • Computers: Circulation (x5494) handles checking out of computers. Only faculty and staff can check out computers out of the library. The loan period is normally two weeks, but this can be negotiated when a faculty member needs a computer for longer.
  • Online there is a list of the fac/staff loaner laptops available at the circ desk. Go to go/midcat and searching by keywords "faculty laptop". Click on the PC or Mac Laptop items that appear to see the status of each loaner laptop.
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