Difference between revisions of "Getting started at Middlebury College"
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== If you need help... ==
== If you need help... ==
Stop by the Helpdesk! That's why we're called the Helpdesk. We're in the
Stop by the Helpdesk! That's why we're called the Helpdesk. We're in the Library, main floor, room 202 and we love visitors. You can also call us at extension '''2200''' (802 4432200) or email us at '''firstname.lastname@example.org'''.
[[Category:Helpdesk_Documentation]] [[Category:Quickguides]] [[Category:Network]] [[Category:Network_Access]] [[Category:E-Mail]]
[[Category:Helpdesk_Documentation]] [[Category:Quickguides]] [[Category:Network]] [[Category:Network_Access]] [[Category:E-Mail]] [[Category:Printing]]
Revision as of 11:10, 6 September 2010
Welcome to Middlebury! This article overviews what you'll need to do to get started on the computer network at Middlebury College.
Before you arrive
- Set your BannerWeb PIN.
- This is a 6-digit number which you use (along with your 8-digit ID number) to access BannerWeb, where you can register for classes, see your schedule, update your personal information, view your employee pay stub, and more.
- A few months before you walk up to our ivory gates, you should receive an informational packet that gives you instructions on how to set your PIN. You'll need your PIN to register online for your first classes at that time.
- Set your account password. This is the password which you use along with your Middlebury username to access Middlebury email, file servers, and other resources.
- Your password is a little complicated and consists of letters and numbers and punctuation marks. Think of a very short sentence or phrase. See Password Guides for more help on choosing a password and an explanation on how they work.
- You need your user ID and PIN in order to set or change your account password. Generally, students set their password well before coming to Middlebury, so that they can check their email online.
Student Accessory Checklist
Here are a few items that will come in very handy when dealing with the technology at Middlebury.
- Ethernet cable. Wireless access is available in many parts of campus, but it can be weak (especially during peak usage hours) and is much slower than a wired connection in any case. If you don't have an ethernet cable, you can get one at the Middlebury bookstore for $10.
- USB thumb drive. Many students learn the hard way that they should always save their documents in more than one place. Thumb drives are cheap, accessible, compatible with most computers, and very compact. They are on sale at the Middlebury bookstore if you don't have one.
- Operating system install CDs. If your Windows or Mac OSX computer crashes and you need to reinstall your operating system, we can't help you unless you have the original CDs that came with the computer. (Exception if you bought the computer through the college.) Students have had their computer out of commission for weeks because they can't reinstall the operating system.
- In your room, connect your computer to the wired network using an Ethernet cable. If your computer reaches the network correctly, when you try to go to any website you should be redirected to our Network Registration page.
- Register your computer on our network. (See Register your computer on the Middlebury network for more details.)
- Write down the address to our documentation website: go/docs. That's the online address for all our technology help and documentation, and we hope it will be a good resource for you.
Middlebury's electronic resources
Here we'll briefly introduce the network resources that you'll be making use of on campus. We'll also provide links so you can learn more about these topics at your leisure. All of this information is on our documentation website, which you can reach at any time by going to go/docs in your web browser.
GO shortcuts are used by lots of people on campus, so it's useful to know how to use them.
You can reach many Middlebury webpages by simply typing in go.middlebury.edu/(Website) in your browser's address bar. When you are on campus, you don't even need to enter the ".middlebury.edu" part; you can simply type in go/(Website). For example, to access your email account online, type in go/webmail. To look up library resources, type in go/lis.
You can also create your own shortcuts. Think of a GO shortcut that you would like to use and type it in the address bar. If that shortcut doesn't exist yet, the "GOtionary" will invite you to create your own link.
Middlebury College students, faculty, and staff are given a personal e-mail account for college-related communication. You are expected to be familiar with how to access and use your e-mail account, as other Middlebury community members will send you important information by e-mail.
E-mail is considered an official method for communicating with students at Middlebury College. Official e-mail communications are intended to meet the academic and administrative needs of the campus community. The College expects that such communications, many of which are time-critical, will be received and read in a timely fashion. Students who choose to forward e-mail from their College e-mail account to another account, are responsible for any information that might be lost through this process.
To activate your e-mail account:
- Find out your user ID (an 8-digit number on your ID card) and your PIN (a 6-digit numeric password that is originally set as your birthdate, MMDDYY), as you'll need these numbers any time you want to activate or change your e-mail password.
- Go to go/activate and enter in your user ID and PIN to log in.
- Enter in a password that meets the requirements listed. Also make note of your username, written in red at the top of the page.
You can access your e-mail online from any location by going to go/webmail (see Webmail Help for more information). You can also configure Microsoft Outlook, Entourage, or other e-mail clients to access your e-mail.
Servers on Middfiles
Middlebury uses an integrated server network called Middfiles. Space is reserved on the server for classes, departments, organizations, student media projects, and personal files. Every Middlebury user has some personal space available on the server. You can save personal and school-related files here.
We highly recommend that you use this space to keep copies of your class papers and other files; many students lose important work that was only saved on their computer. Not only is Middfiles free to use and accessible from any location; it is also password-protected and regularly backed up.
To access your personal space online, go to go/files and enter in your username and password (the same credentials you would use to access your email). If you will be connecting to Middfiles regularly, see our instructions for connecting to Middfiles on Windows and Mac OSX:
- Using File Servers (Windows)
- Using File Servers (Macintosh)
- Linux cannot connect directly to our Windows-centric file servers. Use the online client go/files instead.
LIS maintains around 17 computer labs accessible across campus. These labs:
- All are connected to the network and to a nearby printer
- All allow you to log on using your Middlebury username and password
- All have the Microsoft Office suite installed (Word, Excel, PowerPoint, etc.) as well as other standard applications
- Most are PCs with Windows XP
- Some are all Mac computers
- Some have Adobe Photoshop, Illustrator, etc. installed
- go/findapc for a list of all public computer labs on campus
- go/software for a list of what programs are installed in what labs
- Labs and Classrooms for more links and information on Middlebury computer labs
Students are provided with an allotment of free prints each semester. Once that allotment is exceeded, you will be charged for your prints. Details about the printing system, including how you can print from your own computer and how to add money to your account, can be found at Student Printing and Quotas.
If you need help...
Stop by the Helpdesk! That's why we're called the Helpdesk. We're in the Davis Family Library, main floor, room 202 and we love visitors. You can also call us at extension 2200 (802 443-2200) or email us at email@example.com.