Getting started at Middlebury College

Revision as of 13:00, 9 January 2010 by Christopher Hunt (talk | contribs) (Added tag: 'Helpdesk Documentation')

Welcome to Middlebury! This article overviews what you'll need to do to get started on the computer network at Middlebury College.

Before you arrive

  1. Set your BannerWeb PIN.
    • This is a 6-digit number which you use (along with your 8-digit ID number) to access BannerWeb, where you can register for classes, see your schedule, update your personal information, view your employee pay stub, and more.
    • A few months before you walk up to our ivory gates, you should receive an informational packet that gives you instructions on how to set your PIN. You'll need your PIN to register online for your first classes at that time.
  2. Set your account password. This is the password which you use along with your Middlebury username to access Middlebury email, file servers, and other resources.
    • Your password is a little complicated and consists of letters and numbers and punctuation marks. Think of a very short sentence or phrase. See Password Guides for more help on choosing a password and an explanation on how they work.
    • You need your user ID and PIN in order to set or change your account password. Generally, students set their password well before coming to Middlebury, so that they can check their email online.

Student Accessory Checklist

Here are a few items that will come in very handy when dealing with the technology at Middlebury.

  • Ethernet cable. Wireless access is available in many parts of campus, but it can be weak (especially during peak usage hours) and is much slower than a wired connection in any case. If you don't have an ethernet cable, you can get one at the Middlebury bookstore for $10.
  • USB thumb drive. Many students learn the hard way that they should always save their documents in more than one place. Thumb drives are cheap, accessible, compatible with most computers, and very compact. They are on sale at the Middlebury bookstore if you don't have one.
  • Operating system install CDs. If your Windows or Mac OSX computer crashes and you need to reinstall your operating system, we can't help you unless you have the original CDs that came with the computer. (Exception if you bought the computer through the college.) Students have had their computer out of commission for weeks because they can't reinstall the operating system.

Upon arrival

  1. In your room, connect your computer to the wired network using an Ethernet cable. If your computer reaches the network correctly, when you try to go to any website you should be redirected to our Network Registration page.
  2. Register your computer on our network. (See Register your computer on the Middlebury network for more details.)
  3. Write down the address to our documentation website: go/docs. That's the online address for all our technology help and documentation, and we hope it will be a good resource for you.

If you need help...

Stop by the Helpdesk! That's why we're called the Helpdesk. We're in the Main Library, main floor, room 202 and we love visitors. You can also call us at extension 2200 (802 443 2200) or email us at helpdesk@middlebury.edu.