Middlebury

Difference between revisions of "Helpdesk Draft Documentation"

(Removed links to some outdated information)
m (outdated link)
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*[[General requests]] - misc requests like common phone extensions, paying tuition, mailing packets, purchasing computers
 
*[[General requests]] - misc requests like common phone extensions, paying tuition, mailing packets, purchasing computers
 
*[[Helpdesk Policy]] - An ''unofficial'' reference and statement of our policies.
 
*[[Helpdesk Policy]] - An ''unofficial'' reference and statement of our policies.
*[https://mediawiki.middlebury.edu/wiki/LIS/Borrowing#Borrowing_Equipment Borrowing Equipment]- information about loaner equipment
+
*[[Equipment Borrowing]]- information about loaner equipment
 
*[[Media Services]] - Wilson Media Lab, screenings, videoconferences
 
*[[Media Services]] - Wilson Media Lab, screenings, videoconferences
 
*[[Telephone Services]] - general information, BlackBerry setup
 
*[[Telephone Services]] - general information, BlackBerry setup

Revision as of 15:01, 28 June 2016

This is the central location for LIS Helpdesk documentation. Information is updated on a rolling basis and is therefore subject to change. For specific topics, see below.

LIS Helpdesk

See also

General Information

Network, Servers, and Internet

E-Mail

Accounts

Abuse and risks

Servers and infrastructure

Applications and OS

General

Operating Systems

Recovery and backup

Specific applications

Web apps and websites

Multimedia

Misc

Using and troubleshooting hardware

Troubleshooting Computers

Purchase, repair, replacement, & warranties

Accessories and External Hardware

Hardware Maintenance

Computer distribution & configuration

Distribution

Images and software

Configuration

Virtual Computers and Thin Clients

Technology Education, Technical Documentation, Computing Terminology

Misc

(If you don't know where to put an article link, put it here!)