Difference between revisions of "Helpdesk Draft Documentation"

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*[[Email configuration]]
*[[Email configuration]]
*[[Email Issues]]
*[[Email Issues]]
*[[Exchange 2010 Migration - Updating Entourage|Exchange 2010 Migration - Updating Entourage]]
*[[Default Quotas|Default Quotas]]
*[[Default Quotas|Default Quotas]]
*[[Ldap Settings|Ldap Settings]]
*[[Ldap Settings|Ldap Settings]]
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*[[How long are Middlebury Accounts kept]]
*[[How long are Middlebury Accounts kept]]
==== Information Security  ====
*[[Multi-Factor Authentication]]
==== Information Security ====
*[[Misuse of the College's E-mail System]]
*[[Multi-Factor_Authentication|Multi-Factor Authentication]]  
*[[SPAM and Backscatter]]
*[[Phishing and Scam Websites]]
*[[Misuse_of_the_College's_E-mail_System|Misuse of the College's E-mail System]]  
*[[SPAM_and_Backscatter|SPAM and Backscatter]]
==== Servers and infrastructure  ====
==== Servers and infrastructure  ====

Latest revision as of 12:06, 12 February 2020

This is the central location for ITS Helpdesk documentation. Information is updated on a rolling basis and is therefore subject to change. For specific topics, see below.

ITS Helpdesk

See also

General Information

Network, Servers, and Internet



Information Security

Servers and infrastructure

Applications and OS


Operating Systems

Recovery and backup

Specific applications

Web apps and websites



Using and troubleshooting hardware

Troubleshooting Computers

Purchase, repair, replacement, & warranties

Accessories and External Hardware

Hardware Maintenance

Computer distribution & configuration


Images and software


Virtual Computers and Thin Clients

Technology Education, Technical Documentation, Computing Terminology


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