Middlebury

Difference between revisions of "Helpdesk Draft Documentation"

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Hellooooooo!!!!!!!!!
 
Hellooooooo!!!!!!!!!
 
--[[User:Aehoffma|Hoffman, Amy E]] 15:05, 9 July 2008 (EDT)
 
--[[User:Aehoffma|Hoffman, Amy E]] 15:05, 9 July 2008 (EDT)

Revision as of 09:22, 10 July 2008

Hellooooooo!!!!!!!!! --Hoffman, Amy E 15:05, 9 July 2008 (EDT)

Editing protocol

Please read this if you want to contribute to the Helpdesk wiki and/or understand how it's organized. --Hunt, Christopher 16:55, 9 July 2008 (EDT)

Helpdesk Policy

A breakdown of the dos and the don'ts, of what we can support and what we can't support. --Hunt, Christopher 20:51, 9 July 2008 (EDT)

Resources

Resources for fixing problems. Check it out and add/delete as you will. --Hunt, Christopher 15:08, 9 July 2008 (EDT)

Identifying Viruses

How to tell quickly if the problem you're looking at is caused by viruses or something else. --Hunt, Christopher 18:00, 9 July 2008 (EDT)

MS Office Problems

Common problems related to MS Office (Windows and Mac - will split if necessary) and what to do about them. --Hunt, Christopher 21:35, 9 July 2008 (EDT)