Middlebury

Difference between revisions of "Helpdesk Draft Documentation"

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[[Category:Helpdesk]]
 
[[Category:Helpdesk]]
 
Welcome to the Midd Helpdesk wiki! Please read [[Wiki Editing Protocol]] if this is your first visit.
 
Welcome to the Midd Helpdesk wiki! Please read [[Wiki Editing Protocol]] if this is your first visit.
 
==Today's talk==
 
* Securing information - personal identifying information needs to be protected, yet many of us have it on our computers -- want to find out whether your computer may have personal information stored on it?  Check out this work at Cornell - http://www.cit.cornell.edu/security/ ("Spider" forensics tool may be of interest) - Nate
 
  
 
==[[General requests]]==
 
==[[General requests]]==
  
 
==LIS Helpdesk==
 
==LIS Helpdesk==
[[Wiki Editing Protocol|Protocol]] | [[Helpdesk Policy|Policy]] | [[Helpdesk Resources|Resources]] | {{hi|HEAT}}.
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{{hi|Index|Internal Wiki}}| {{hi|HEAT}}|  [[Wiki Editing Protocol|Protocol]] | [[Helpdesk Policy|Policy]]
  
 
==Network & Internet==
 
==Network & Internet==
[[Network Troubleshooting]] ([[Network Troubleshooting - Windows|Windows]], [[Network Troubleshooting - Mac OS X| Mac]]) | [[Wireless]] | [[Email configuration]] | [[SPAM and Backscatter]] | [[Infrastructure]] | [[Remote Assistance]] | [[Off Campus Access]] (VPN, Dial-Up, etc.)
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[[Network Troubleshooting]] ([[Network Troubleshooting - Windows|Windows]], [[Network Troubleshooting - Mac OS X| Mac]]) | [[Wireless]] | [[Email configuration]] | [[SPAM and Backscatter]]
 +
 
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[[Infrastructure]] | [[Remote Assistance]] | [[Off Campus Access]] (VPN, Dial-Up, etc.)
  
 
==Applications and OS==
 
==Applications and OS==

Revision as of 15:15, 22 August 2008

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