Middlebury

Difference between revisions of "Helpdesk Draft Documentation"

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*[[Network Troubleshooting - Mac OS X]] - Mac-specific tips  
 
*[[Network Troubleshooting - Mac OS X]] - Mac-specific tips  
 
*[[Wireless]]  
 
*[[Wireless]]  
*[[Routers]] (aka WAPs or Wireless Access Points)
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*[[Routers]] (aka WAPs or Wireless Access Points)  
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*[[Campus Housing not on Wired Network|Campus Housing not on Wired Network]]
  
 
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*[[Password Changes]]  
 
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*[[Benefits of Complex Passwords and Password Changes]]
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*[[Benefits of Complex Passwords and Password Changes]]  
 
*[[Permissions]]
 
*[[Permissions]]
  

Revision as of 15:45, 2 February 2009

Welcome to the Midd Helpdesk wiki! Please read the Wiki Editing Protocol if this is your first visit.
(I just changed around the format of this main page. Please let me know whether you like it! - Topher, 14 Jan.)
 

LIS Helpdesk

  • General requests - misc requests like common phone extensions, paying tuition, mailing packets, purchasing computers
  • Helpdesk Internal Wiki - Helpdesk reference for non-public information.
  • HEAT reference - How to use HEAT reference (on the internal wiki).
  • Protocol & Tips - Tips and guidelines on how to use and edit this WIKI!
  • Policy - An unofficial reference and statement of our policies.

LIS

Media services

Labs & classrooms

Network & Internet

Accounts

Abuse and risks

Servers and infrastructure

Applications and OS

General

Viruses and Malware

Recovery & backup

Help with specific applications

Web apps

Misc

Using and troubleshooting hardware

Troubleshooting

Purchase, repair, or replace

Warranties & replacement

Accessories and external hardware

Hardware Maintenance

Computer distribution & configuration

Distribution

Images and software

Configuration

Technology Education, Technical Documentation, Computing Terminology

Misc

(If you don't know where to put an article link, put it here!)