Middlebury

Difference between revisions of "Helpdesk Draft Documentation"

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*[[Web Browsers|Web Browsers]]
 
*[[Web Browsers|Web Browsers]]
  
==== Web apps ====
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==== Web apps and websites ====
  
 
*[[Hyperion]]
 
*[[Hyperion]]
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*[[ARTstor]]
 
*[[ARTstor]]
 
*[[Classes Web Pages|Web pages served on the Classes folder]]
 
*[[Classes Web Pages|Web pages served on the Classes folder]]
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*[[Alumni Web site]]
  
 
==== Misc  ====
 
==== Misc  ====

Revision as of 20:28, 23 February 2009

Welcome to the Midd Helpdesk wiki! Please read the Wiki Editing Protocol if this is your first visit.  

LIS Helpdesk

  • General requests - misc requests like common phone extensions, paying tuition, mailing packets, purchasing computers
  • Helpdesk Internal Wiki - Helpdesk reference for non-public information.
  • HEAT reference - How to use HEAT reference (on the internal wiki).
  • Protocol & Tips - Tips and guidelines on how to use and edit this WIKI!
  • Policy - An unofficial reference and statement of our policies.

LIS

Media services

Labs & classrooms

Network & Internet

E-Mail

Accounts

Abuse and risks

Servers and infrastructure

Applications and OS

General

Viruses and Malware

Recovery & backup

Help with specific applications

Web apps and websites

Misc

Using and troubleshooting hardware

Troubleshooting

Purchase, repair, or replace

Warranties & replacement

Accessories and external hardware

Hardware Maintenance

Computer distribution & configuration

Distribution

Images and software

Configuration

Virtual Computers

Technology Education, Technical Documentation, Computing Terminology

Misc

(If you don't know where to put an article link, put it here!)

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