Middlebury

Difference between revisions of "Helpdesk Draft Documentation"

(→‎Troubleshooting Computers: - Ubuntu section)
(→‎Applications and OS: - added section "Operating Systems")
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==== General  ====
 
==== General  ====
  
*[[Compatibility]]  
+
* [[Compatibility]]
*[[Languages]]  
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* [[Languages]]
*[[Troubleshooting Font Issues]]  
+
* [[Troubleshooting Font Issues]]
*[[Useful Applications]]  
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* [[Useful Applications]]
*[[Operating System]] - list of supported OS's  
+
* [[Feature/Service/Application Requests]]
*[[Vista]]  
+
 
*[[Ubuntu]] - configuring Ubuntu for use with Middlebury network  
+
==== Operating Systems ====
*[[Reinstalling your Operating System]]
+
* [[Operating System]] - list of supported OS's
*[[Feature/Service/Application Requests]]
+
* [[Vista]]
 +
* [[Mac OSX]] - All resources Mac
 +
* [[Ubuntu]] - configuring Ubuntu for use with Middlebury network
 +
* [[Reinstalling your Operating System]]
  
 
==== Viruses and Malware  ====
 
==== Viruses and Malware  ====
  
*[[Viruses and malware]]  
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* [[Viruses and malware]]
*[[Virus Notes]]  
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* [[Virus Notes]]
*[https://mediawiki.middlebury.edu/wiki/hi/Malware_Cleanup Malware Cleanup] - A thorough guide to manually cleaning viruses & malware. On internal wiki.
+
* [https://mediawiki.middlebury.edu/wiki/hi/Malware_Cleanup Malware Cleanup] - A thorough guide to manually cleaning viruses & malware. On internal wiki.
  
 
==== Recovery & backup  ====
 
==== Recovery & backup  ====
  
*[[Data Recovery]]  
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*[[Data Recovery]]
*[[Backup]]  
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*[[Backup]]
 
*[[Selective Backup]]
 
*[[Selective Backup]]
  
 
==== Help with specific applications  ====
 
==== Help with specific applications  ====
  
*[http://mediawiki.middlebury.edu/wiki/LIS/Category:Specific_applications Specific Applications]  
+
*[http://mediawiki.middlebury.edu/wiki/LIS/Category:Specific_applications Specific Applications]
*[[Microsoft Office]]  
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*[[Microsoft Office]]
*[[Novell]]  
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*[[Novell]]
*[[Web Browsers|Web Browsers]]  
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*[[Web Browsers|Web Browsers]]
 
*[[IPod]] - recording on an iPod, etc.
 
*[[IPod]] - recording on an iPod, etc.
  
 
==== Web apps and websites  ====
 
==== Web apps and websites  ====
  
*[[Hyperion]]  
+
*[[Hyperion]]
*[[CMS]]  
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*[[CMS]]
*[[WebMail]]  
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*[[WebMail]]
*[[Banner & BannerWeb]]  
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*[[Banner & BannerWeb]]
*[[ARTstor]]  
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*[[ARTstor]]
*[[Classes Web Pages|Web pages served on the Classes folder]]  
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*[[Classes Web Pages|Web pages served on the Classes folder]]
 
*[[Alumni Web site]]
 
*[[Alumni Web site]]
  
 
==== Misc  ====
 
==== Misc  ====
  
*[[Known Issues]]  
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*[[Known Issues]]
*[[Diagnosing Software Problems]]  
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*[[Diagnosing Software Problems]]
*[[PDF Files]]  
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*[[PDF Files]]
*[[Downloads from the Helpdesk]]  
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*[[Downloads from the Helpdesk]]
 
*[[Advanced Topics]]
 
*[[Advanced Topics]]
  

Revision as of 20:04, 25 March 2009

Welcome to the Midd Helpdesk wiki! Please read the Wiki Editing Protocol if this is your first visit.  

LIS Helpdesk

General links

LIS

Media services

Labs & classrooms

Network & Internet

E-Mail

Accounts

Abuse and risks

Servers and infrastructure

Applications and OS

General

Operating Systems

Viruses and Malware

Recovery & backup

Help with specific applications

Web apps and websites

Misc

Using and troubleshooting hardware

Troubleshooting Computers

Purchase, repair, or replace of electronics

Warranties & replacement

Troubleshooting and Using Accessories and External Hardware

Hardware Maintenance

Computer distribution & configuration

Distribution

Images and software

Configuration


Virtual Computers

Technology Education, Technical Documentation, Computing Terminology

Misc

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