Middlebury

Difference between revisions of "Helpdesk Draft Documentation"

(→‎LIS Helpdesk: - Changed link names)
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*[https://mediawiki.middlebury.edu/wiki/hi/Index Helpdesk Internal Wiki] - Helpdesk reference for non-public information.
 
*[https://mediawiki.middlebury.edu/wiki/hi/Index Helpdesk Internal Wiki] - Helpdesk reference for non-public information.
 
*[https://mediawiki.middlebury.edu/wiki/hi/HEAT HEAT reference] - How to use HEAT reference (on the internal wiki).
 
*[https://mediawiki.middlebury.edu/wiki/hi/HEAT HEAT reference] - How to use HEAT reference (on the internal wiki).
*[[Wiki Editing Protocol|Protocol & Tips]] - Tips and guidelines on how to use and edit this WIKI!
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*[[Wiki Editing Protocol]] - Tips and guidelines on how to use and edit this WIKI!
*[[Helpdesk Policy|Policy]] - An ''unofficial'' reference and statement of our policies.
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*[[Helpdesk Policy]] - An ''unofficial'' reference and statement of our policies.
 
*[http://go.middlebury.edu/documentation go/documentation] - Public documentation
 
*[http://go.middlebury.edu/documentation go/documentation] - Public documentation
  

Revision as of 14:52, 9 October 2009

LIS Helpdesk

General links

LIS

Media services

Labs & classrooms

Network, Servers, and Internet

E-Mail

Accounts

Abuse and risks

Servers and infrastructure

Applications and OS

General

Operating Systems

Recovery and backup

Help with specific applications

Web apps and websites

Multimedia

Misc

Using and troubleshooting hardware

Troubleshooting Computers

Purchase, repair, replacement, & warranties

Troubleshooting and Using Accessories and External Hardware

Hardware Maintenance

Computer distribution & configuration

Distribution

Images and software

Configuration

Virtual Computers

Technology Education, Technical Documentation, Computing Terminology

Misc

(If you don't know where to put an article link, put it here!)

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