Middlebury

Difference between revisions of "Helpdesk Draft Documentation"

(→‎LIS Helpdesk: - Consolidated Labs and Classrooms to one page)
(Added descriptions to Media Services and Labs and Classrooms links)
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* [[Microfilm and Microfiche Machines]]
 
* [[Microfilm and Microfiche Machines]]
 
* [[Printers|Printers and Print Release Stations]]
 
* [[Printers|Printers and Print Release Stations]]
* [[Media Services]]
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* [[Media Services]] - Wilson Media Lab, screenings, videoconferences
* [[Labs and Classrooms]]
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* [[Labs and Classrooms]] - lab status, software installed, smart classroom help
  
 
== Network, Servers, and Internet  ==
 
== Network, Servers, and Internet  ==
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==== Web apps and websites  ====
 
==== Web apps and websites  ====
  
*[[Hyperion]]  
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*[[Hyperion]]
*[[CMS]]  
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*[[CMS]]
*[[WebMail]]  
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*[[WebMail]]
*[[Banner & BannerWeb]] (note that Banner is also known as INB, or Banner INB)  
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*[[Banner & BannerWeb]] (note that Banner is also known as INB, or Banner INB)
*[[Banner vs BannerWeb vs Hyperion|Banner vs BannerWeb vs Hyperion]]  
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*[[Banner vs BannerWeb vs Hyperion|Banner vs BannerWeb vs Hyperion]]
*[[ARTstor]]  
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*[[ARTstor]]
*[[Classes Web Pages|Web pages served on the Classes folder]]  
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*[[Classes Web Pages|Web pages served on the Classes folder]]
*[[Alumni Web site]]  
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*[[Alumni Web site]]
*[[Alumni Forms|Alumni Forms]]  
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*[[Alumni Forms|Alumni Forms]]
*[[Measure (on-line testing)]]  
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*[[Measure (on-line testing)]]
 
*[[Segue (disambiguation)|Segue]]
 
*[[Segue (disambiguation)|Segue]]
  
 
==== Multimedia  ====
 
==== Multimedia  ====
  
*[[Free Screen Capture Software|Free Screen Capture Software]] (to capture your screen to a video)  
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*[[Free Screen Capture Software|Free Screen Capture Software]] (to capture your screen to a video)
*[[Optical Character Recognition (OCR) Software|Optical Character Recognition (OCR) Software]]  
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*[[Optical Character Recognition (OCR) Software|Optical Character Recognition (OCR) Software]]
*Dual-monitor or LCD projector laptop projection: [[PC laptop projection problems|PC_laptop_projection_problems]]  
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*Dual-monitor or LCD projector laptop projection: [[PC laptop projection problems|PC_laptop_projection_problems]]
*[[Common Projection Issues|Common_Projection_Issues]]  
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*[[Common Projection Issues|Common_Projection_Issues]]
 
*[http://support.apple.com/kb/HT3235 Apple Monitor and Display Adapter Table] (useful for finding the correct display adapter/dongle for a Mac)<br>
 
*[http://support.apple.com/kb/HT3235 Apple Monitor and Display Adapter Table] (useful for finding the correct display adapter/dongle for a Mac)<br>
  
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== Misc  ==
 
== Misc  ==
  
''(If you don't know where to put an article link, put it here!)''  
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''(If you don't know where to put an article link, put it here!)''
  
*[[Scripting Reference]]  
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*[[Scripting Reference]]
*[[Mac OS X Server Administration|Mac OS X&nbsp;Server Administration]]  
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*[[Mac OS X Server Administration|Mac OS X&nbsp;Server Administration]]
*[[Control Panel Shortcuts|Control Panel Shortcuts]]  
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*[[Control Panel Shortcuts|Control Panel Shortcuts]]
 
*[https://mediawiki.middlebury.edu/wiki/LibCirc/Research_-_How_to_Help Research - How to Help (referral guidelines for people at public service points)]
 
*[https://mediawiki.middlebury.edu/wiki/LibCirc/Research_-_How_to_Help Research - How to Help (referral guidelines for people at public service points)]
 
 
 
 
  
 
[[Category:Index]]
 
[[Category:Index]]

Revision as of 10:29, 12 October 2009

LIS Helpdesk

General links

LIS

Network, Servers, and Internet

E-Mail

Accounts

Abuse and risks

Servers and infrastructure

Applications and OS

General

Operating Systems

Recovery and backup

Help with specific applications

Web apps and websites

Multimedia

Misc

Using and troubleshooting hardware

Troubleshooting Computers

Purchase, repair, replacement, & warranties

Troubleshooting and Using Accessories and External Hardware

Hardware Maintenance

Computer distribution & configuration

Distribution

Images and software

Configuration

Virtual Computers

Technology Education, Technical Documentation, Computing Terminology

Misc

(If you don't know where to put an article link, put it here!)

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