Helpdesk Draft Documentation

Welcome to the Midd Helpdesk wiki! Please read Wiki Editing Protocol if this is your first visit.

Today's talk

• I'm creating this section as a "mini bulletin-board" where y'all can post tips, reminders, things you want people to read for a couple of days. --Topher
• Many users seem to not have noticed the rack of Helpdesk guides outside LIB202. Remind them that it's there - encourage people to use it!

Helpdesk ITS

Protocol | Policy | Resources | HEAT

Network & Internet

Network Troubleshooting (Windows, Mac) | Email configuration | Infrastructure

Applications and OS

Viruses and malware | Languages | Useful Applications | Compatibility | Operating System

Specific programs: Windows Explorer | MS Office | Banner & BannerWeb