Middlebury

Difference between revisions of "Internet Native Banner - INB"

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==== [https://mediawiki.middlebury.edu/wiki/LIS/Password_Guides#Banner_INB Resetting Password]  ====
 
==== [https://mediawiki.middlebury.edu/wiki/LIS/Password_Guides#Banner_INB Resetting Password]  ====
  
==== Web Browser Requirements & Recommended Settings ====
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==== Running INB ====
  
compatible browsers, OS, JPI installation, jInitiator removal, other browser settings  
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==== ...on Windows  ====
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Internet Native Banner (INB) requires installation of the Java Plug-in (JPI) for your web browser.  JPI was tested on Internet Explorer versions 7 & 8, in Vista, and in Firefox 2.0 for both Windows and Mac OS.
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Access INB at [http://go.middlebury.edu/inb http://go.middlebury.edu/inb] by clicking on the '''Production''' link.
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==== Installing the Java Plug-in for INB (Windows)  ====
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1.    Using the '''Add or Remove Programs''' option in the Control Panel, remove all versions of J2SE Runtime, Java, Java SE, Java Updates, and Oracle JInitiator.
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a.    In the '''Add or Remove Programs '''dialog box, select the program to be removed.
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b.    Click '''[[Image:Remove button.PNG]]'''.
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2.    If you use IE check to see if you are using the '''Pop-up Blocker''':  Click the '''Tools''' menu and point to '''Pop-up Blocker'''.  If the submenu says '''Turn Off Pop-up Blocker''' then the pop-up blocker is in use.  If the Pop-up Blocker is used, to the following:
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a.    From the '''Tools''' menu select '''Internet Options'''.
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b.    Click the '''Security '''tab.
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c.    Select '''Trusted Sites''' and then click [[Image:Sites_button.PNG.
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d.&nbsp;&nbsp;&nbsp; In the '''Add this Web site to the zone''' field type <span style="font-weight: bold;">*.middlebury.edu</span> and then click '''[[Image:Add button.PNG]]'''.
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[[Image:Ok button.jpg]] on the '''Trusted Sites''' dialog box and then click [[Image:Ok button.jpg]] &nbsp;on the '''Internet Options''' dialog box.
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3.&nbsp;&nbsp;&nbsp; If you use IE check the browser security settings:
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a.&nbsp;&nbsp;&nbsp; From the '''Tools''' menu select '''Internet Options'''.
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b.&nbsp;&nbsp;&nbsp; Click the '''Security '''tab.
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c.&nbsp;&nbsp;&nbsp; Select '''Internet''', '''Local Intranet''', '''Trusted Sites''', and '''Restricted Sites''', in turn and click '''Default_Level_Button''' for each.&nbsp; '''Note:&nbsp; '''On some computers you can click '''Reset_all_zones_to_default_level''' rather than selecting and resetting each zone.
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d.&nbsp;&nbsp;&nbsp; Click '''Apply_Button''' on the '''Internet Options''' dialog box and then click [[Image:Ok button.jpg]] to close.
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&nbsp;
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4.&nbsp;&nbsp;&nbsp; If you use IE check the File downloads setting:
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a.&nbsp;&nbsp;&nbsp; Click the '''Security '''tab.
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b.&nbsp;&nbsp;&nbsp; Click '''[[Image:Custom_level_button.PNG]]_Button'''.
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c.&nbsp;&nbsp;&nbsp; Under the '''Downloads '''heading select the '''Enable '''radio button for '''Automatic prompting for file downloads''' if it is not already enabled.
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d.&nbsp;&nbsp;&nbsp; Click [[Image:Ok button.jpg]].&nbsp; If you are prompted to confirm your change click '''[[Image:Yes_button.PNG]]'''.
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e.&nbsp;&nbsp;&nbsp; Click '''Apply_Button''' on the '''Internet Options''' dialog box and then click [[Image:Ok button.jpg]] to close.
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5.&nbsp;&nbsp;&nbsp; On some computers using IE you may have to disable the Reuse of windows for launching shortcuts setting:
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a.&nbsp;&nbsp;&nbsp; From the '''Tools''' menu select '''Internet Options'''.
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b.&nbsp;&nbsp;&nbsp; Click the '''Advanced''' tab.
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c.&nbsp;&nbsp;&nbsp; If the '''Reuse windows for launching shortcuts '''option is checked, click to uncheck it.
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d.&nbsp;&nbsp;&nbsp; Click [[Image:Ok button.jpg]] on the '''Security''' tab and then click [[Image:Ok button.jpg]] on the '''Internet Options''' dialog box to close.
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6.&nbsp;&nbsp;&nbsp; Disable toolbars like '''Windows Live Toolbar''', '''Google Toolbar''', '''Go Toolbar''', '''MSN Toolbar''', and any '''Adobe''' add-ons.
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a.&nbsp;&nbsp;&nbsp; From the '''Tools''' menu select '''Manage Add-ons'''.
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b.&nbsp;&nbsp;&nbsp; Select any suspected toolbar or Adobe add-on and then click the '''Disable '''radio button.&nbsp; The add-on will be moved to the '''Disabled '''list.
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c.&nbsp;&nbsp;&nbsp; Do steps '''a''' and '''b''' for each toolbar or add-on.
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d.&nbsp;&nbsp;&nbsp; When finished, click [[Image:Ok button.jpg]].
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&nbsp;
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7.&nbsp;&nbsp;&nbsp; Refer to the following SunGard FAQs for updates on browser settings and help configuring IE not to crash (a copy of the FAQs can be found on middfiles at misc\Banner\v7\Doc):
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·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FAQ_1-TNZYE.txt&nbsp; Banner IE Browser settings that can impact functionality
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·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FAQ_1-3GK5SL.txt&nbsp; Oracle Forms 10.1.2.3 Support - Vista Update - JPI 1.6 Update
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·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FAQ_1-1520HN.txt&nbsp; What is SunGard HE Product Support for Windows Vista and Internet Explorer 7.0 - IE7
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·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FAQ_1-3WLQOS.txt&nbsp; What is SunGard HE Product Support for IE8
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8.&nbsp;&nbsp;&nbsp; In the address field of your browser type '''go.middlebury.edu/inb?prod''' and then press '''[[Image:Key_Enter.PNG]]'''.
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9.&nbsp;&nbsp;&nbsp; Start the installation:
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a.&nbsp;&nbsp;&nbsp; Click on the yellow bar that says '''Click here to install '''(under the browser toolbars and at the top of the display area) and select '''Install Active X'''.
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b.&nbsp;&nbsp;&nbsp; Click [[Image:Install_button.PNG]].
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c.&nbsp;&nbsp;&nbsp; Click [[Image:Accept_button.PNG.
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d.&nbsp;&nbsp;&nbsp; Click [[Image:Finish_button.PNG.
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10.A browser window should open with the INB login dialog scripts. Log into INB with your Banner INB username and password.<br>
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<br>
  
 
==== Logging in to INB  ====
 
==== Logging in to INB  ====
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http://go/inb?prod or other databases at go/inb  
 
http://go/inb?prod or other databases at go/inb  
  
==== Navigation tips - customized menus, APASBIO<br> ====
+
==== Navigation tips - customized menus, APASBIO<br> ====
  
==== Troubleshooting Connection Issues ====
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==== Troubleshooting Browser Connection Issues ====
  
toolbars, security settings, known issues... <br>
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toolbars, security settings, known issues... <br>  
  
 
==== [https://mediawiki.middlebury.edu/wiki/LIS/Banner_Basics#Toolbars_and_Shortcuts_Quick_Reference Toolbars, Shortcuts &amp; Quick Menus]  ====
 
==== [https://mediawiki.middlebury.edu/wiki/LIS/Banner_Basics#Toolbars_and_Shortcuts_Quick_Reference Toolbars, Shortcuts &amp; Quick Menus]  ====
  
 
[[Category:Helpdesk_Documentation]] [[Category:Banner_INB]]
 
[[Category:Helpdesk_Documentation]] [[Category:Banner_INB]]

Revision as of 14:43, 29 January 2010

Password Controls

Resetting Password

Running INB

...on Windows

Internet Native Banner (INB) requires installation of the Java Plug-in (JPI) for your web browser.  JPI was tested on Internet Explorer versions 7 & 8, in Vista, and in Firefox 2.0 for both Windows and Mac OS.

Access INB at http://go.middlebury.edu/inb by clicking on the Production link.

Installing the Java Plug-in for INB (Windows)

1.    Using the Add or Remove Programs option in the Control Panel, remove all versions of J2SE Runtime, Java, Java SE, Java Updates, and Oracle JInitiator.

a.    In the Add or Remove Programs dialog box, select the program to be removed.

b.    Click Remove button.PNG.

2.    If you use IE check to see if you are using the Pop-up Blocker:  Click the Tools menu and point to Pop-up Blocker.  If the submenu says Turn Off Pop-up Blocker then the pop-up blocker is in use.  If the Pop-up Blocker is used, to the following:

a.    From the Tools menu select Internet Options.

b.    Click the Security tab.

c.    Select Trusted Sites and then click [[Image:Sites_button.PNG.

d.    In the Add this Web site to the zone field type *.middlebury.edu and then click Add button.PNG.

Ok button.jpg on the Trusted Sites dialog box and then click Ok button.jpg  on the Internet Options dialog box.

3.    If you use IE check the browser security settings:

a.    From the Tools menu select Internet Options.

b.    Click the Security tab.

c.    Select Internet, Local Intranet, Trusted Sites, and Restricted Sites, in turn and click Default_Level_Button for each.  Note:  On some computers you can click Reset_all_zones_to_default_level rather than selecting and resetting each zone.

d.    Click Apply_Button on the Internet Options dialog box and then click Ok button.jpg to close.

 

4.    If you use IE check the File downloads setting:

a.    Click the Security tab.

b.    Click Custom level button.PNG_Button.

c.    Under the Downloads heading select the Enable radio button for Automatic prompting for file downloads if it is not already enabled.

d.    Click Ok button.jpg.  If you are prompted to confirm your change click Yes button.PNG.

e.    Click Apply_Button on the Internet Options dialog box and then click Ok button.jpg to close.

5.    On some computers using IE you may have to disable the Reuse of windows for launching shortcuts setting:

a.    From the Tools menu select Internet Options.

b.    Click the Advanced tab.

c.    If the Reuse windows for launching shortcuts option is checked, click to uncheck it.

d.    Click Ok button.jpg on the Security tab and then click Ok button.jpg on the Internet Options dialog box to close.

6.    Disable toolbars like Windows Live Toolbar, Google Toolbar, Go Toolbar, MSN Toolbar, and any Adobe add-ons.

a.    From the Tools menu select Manage Add-ons.

b.    Select any suspected toolbar or Adobe add-on and then click the Disable radio button.  The add-on will be moved to the Disabled list.

c.    Do steps a and b for each toolbar or add-on.

d.    When finished, click Ok button.jpg.

 

7.    Refer to the following SunGard FAQs for updates on browser settings and help configuring IE not to crash (a copy of the FAQs can be found on middfiles at misc\Banner\v7\Doc):

¬∑      FAQ_1-TNZYE.txt  Banner IE Browser settings that can impact functionality

¬∑      FAQ_1-3GK5SL.txt  Oracle Forms 10.1.2.3 Support - Vista Update - JPI 1.6 Update

¬∑      FAQ_1-1520HN.txt  What is SunGard HE Product Support for Windows Vista and Internet Explorer 7.0 - IE7

¬∑      FAQ_1-3WLQOS.txt  What is SunGard HE Product Support for IE8

8.    In the address field of your browser type go.middlebury.edu/inb?prod and then press Key Enter.PNG.

9.    Start the installation:

a.    Click on the yellow bar that says Click here to install (under the browser toolbars and at the top of the display area) and select Install Active X.

b.    Click Install button.PNG.

c.    Click [[Image:Accept_button.PNG.

d.    Click [[Image:Finish_button.PNG.

10.A browser window should open with the INB login dialog scripts. Log into INB with your Banner INB username and password.


Logging in to INB

http://go/inb?prod or other databases at go/inb

Navigation tips - customized menus, APASBIO

Troubleshooting Browser Connection Issues

toolbars, security settings, known issues...

Toolbars, Shortcuts & Quick Menus