Middlebury

Difference between revisions of "Keychain Problems"

 
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== The system was unable to unlock your login keychain" alert after logging in ==
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== "The system was unable to unlock your login keychain" alert after logging in ==
  
If you notice this alert when you log-in see http://support.apple.com/kb/HT3799 for details.
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This is expected after you change your College password, because you have changed it in our systems but not yet on your computer's hard drive. You should click "Update Keychain Password" and enter your old password, then your new one as prompted. See http://support.apple.com/kb/HT3799 for more info.
  
== Reset Keychain  ==
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== I keep getting prompted for a Login keychain password on my Mac, how do I disable that?  ==
 
 
If Keychain First Aid finds an issue that it cannot repair, or if you do not know your keychain password, you may need to reset your keychain. (Resetting a keychain sets aside the original default keychain file and creates a new one.) Instructions for resetting your keychain are available at http://support.apple.com/kb/TS1544
 
 
 
== I keep getting prompted for a keychain password on my Mac, how do I disable that?  ==
 
  
 
'''Problem:''' You are constantly prompted to enter your "login" or "admin" keychain password
 
'''Problem:''' You are constantly prompted to enter your "login" or "admin" keychain password
  
'''Cause:''' This usually occurs when your keychain password (set automatically when your user account was created on your computer) and your default keychain (usually "login") are no longer in-sync. This can be caused by using a password reset utility to reset the password of your account, or by changing your College password.
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'''Cause:''' This usually occurs when your keychain password (set automatically when your user account was created on your computer) and your default keychain (usually "login") are no longer in-sync. This can be caused by using a password reset utility to reset the password of your account, or by changing your College password. Normally, this can be fixed automatically when you login (see above); if not, follow these instructions.
  
'''Solution 1: '''<br>
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==='''Solution 1:''' Update the login keychain===
  
 
Double-click Macintosh&nbsp;HD, double-click Applications, double-click Utilities, double-click "Keychain Access". <br>
 
Double-click Macintosh&nbsp;HD, double-click Applications, double-click Utilities, double-click "Keychain Access". <br>
  
#From the edit menu select "Change password for keychain login". <br>
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#From the Edit menu select "Change password for keychain login". <br>
 
#You will be prompted to enter your Current Password - the system is asking you here to enter your current KEYCHAIN password (NOT your current computer/login password). Your current keychain password is most likely your old College password, or your old computer/login password. Try entering that. <br>
 
#You will be prompted to enter your Current Password - the system is asking you here to enter your current KEYCHAIN password (NOT your current computer/login password). Your current keychain password is most likely your old College password, or your old computer/login password. Try entering that. <br>
 
#Use your current College password, or your current computer/login password to fill out the other two boxes.<br>
 
#Use your current College password, or your current computer/login password to fill out the other two boxes.<br>
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If you are not sure what your Current Keychain Password is, try any passwords you used in the past or recently. If you are still unable to change your keychain password, follow the instructions in Solution 2, below.<br>
 
If you are not sure what your Current Keychain Password is, try any passwords you used in the past or recently. If you are still unable to change your keychain password, follow the instructions in Solution 2, below.<br>
  
'''Solution 2: ''' Delete the "login" keychain.<br>
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==='''Solution 2: ''' Delete the "login" keychain.===
 +
 
 +
'''WARNING: This will delete any items stored in the login keychain.''' If you cannot remember your keychain password you cannot access its contents anyway; keychain deletion is the standard fix.
 +
 
 +
# Go to: Applications -&gt; Utilities -&gt;Keychain Access
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# Select the "login" keychain in the upper left corner. <br> Note: you might have to click "Show keychains" in the lower left corner before you'll see a list of keychains
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# From the File menu select "Delete keychain 'login'"
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# When prompted select the "Delete keychain and Reference files" option
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# Log off then log back in.  The login keychain should be recreated and it should no longer prompt you for a password. <br> If you wish to have your passwords stored in your keychain for future use you will need to re-add them.  To do this, check the box that says "save password on my keychain" as you access various resources with your username &amp; password.  This will add that password to your keychain for future use.
 +
 
 +
== I keep getting prompted to unlock "Local Items" keychain on my Mac, how do I fix that?  ==
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 +
==='''Solution:'''===
  
'''WARNING: This will delete any items stored in the login keychain. However, if you cannot remember your keychain password, there is no way to access anything in the keychain, anyways.'''
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Follow these steps to prevent prompts to unlock the Local Items keychain.
  
Go to: Applications -&gt; Utilities -&gt;Keychain Access Select the "login" keychain in the upper left corner. Note: you might have to click "Show keychains" in the lower left corner before you'll see a list of keychains From the File menu select "Delete keychain 'login'" When prompted select the "Delete keychain and Reference files" option Log off and log back in. The login keychain should be recreated and it should no longer prompt you for a password. You will need to add all your passwords onto your keychain again. As you access various resources with a username &amp; password, check the box that says "save password on my keychain." This will add that password to your keychain for future use.
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# In Finder Select Go > Go to folder (⇧⌘G)
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# In the window that appears, type the following:
 +
~/Library/Keychains/
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# Click OK.
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# Look for a folder with a name similar to this "A8F5E7B8-CEC1-4479-A7DF-F23CB076C8B8".
 +
#* Note: Each folder has a unique number.
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# Move this folder to the Trash.
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# Empty Trash.
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# Immediately choose Apple Menu () > Restart… to restart your Mac.
  
<br>
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#* After restarting the computer, a new folder is created in the Keychains folder with a name similar to "4B29A0BB-599D-47FC-A2D1-42B5592B130B". This corrects the issue.
  
 
[[Category:OS X]]
 
[[Category:OS X]]

Latest revision as of 10:25, 5 January 2017

"The system was unable to unlock your login keychain" alert after logging in

This is expected after you change your College password, because you have changed it in our systems but not yet on your computer's hard drive. You should click "Update Keychain Password" and enter your old password, then your new one as prompted. See http://support.apple.com/kb/HT3799 for more info.

I keep getting prompted for a Login keychain password on my Mac, how do I disable that?

Problem: You are constantly prompted to enter your "login" or "admin" keychain password

Cause: This usually occurs when your keychain password (set automatically when your user account was created on your computer) and your default keychain (usually "login") are no longer in-sync. This can be caused by using a password reset utility to reset the password of your account, or by changing your College password. Normally, this can be fixed automatically when you login (see above); if not, follow these instructions.

Solution 1: Update the login keychain

Double-click Macintosh HD, double-click Applications, double-click Utilities, double-click "Keychain Access".

  1. From the Edit menu select "Change password for keychain login".
  2. You will be prompted to enter your Current Password - the system is asking you here to enter your current KEYCHAIN password (NOT your current computer/login password). Your current keychain password is most likely your old College password, or your old computer/login password. Try entering that.
  3. Use your current College password, or your current computer/login password to fill out the other two boxes.

If you are not sure what your Current Keychain Password is, try any passwords you used in the past or recently. If you are still unable to change your keychain password, follow the instructions in Solution 2, below.

Solution 2: Delete the "login" keychain.

WARNING: This will delete any items stored in the login keychain. If you cannot remember your keychain password you cannot access its contents anyway; keychain deletion is the standard fix.

  1. Go to: Applications -> Utilities ->Keychain Access
  2. Select the "login" keychain in the upper left corner.
    Note: you might have to click "Show keychains" in the lower left corner before you'll see a list of keychains
  3. From the File menu select "Delete keychain 'login'"
  4. When prompted select the "Delete keychain and Reference files" option
  5. Log off then log back in. The login keychain should be recreated and it should no longer prompt you for a password.
    If you wish to have your passwords stored in your keychain for future use you will need to re-add them. To do this, check the box that says "save password on my keychain" as you access various resources with your username & password. This will add that password to your keychain for future use.

I keep getting prompted to unlock "Local Items" keychain on my Mac, how do I fix that?

Solution:

Follow these steps to prevent prompts to unlock the Local Items keychain.

  1. In Finder Select Go > Go to folder (⇧⌘G)
  2. In the window that appears, type the following:
~/Library/Keychains/
  1. Click OK.
  2. Look for a folder with a name similar to this "A8F5E7B8-CEC1-4479-A7DF-F23CB076C8B8".
    • Note: Each folder has a unique number.
  3. Move this folder to the Trash.
  4. Empty Trash.
  5. Immediately choose Apple Menu () > Restart… to restart your Mac.
    • After restarting the computer, a new folder is created in the Keychains folder with a name similar to "4B29A0BB-599D-47FC-A2D1-42B5592B130B". This corrects the issue.
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