LIS Website Content Managers

Content Manager Role

These are the primary content managers for the LIS site listed. Their responsibilities:

• They are the contact person for questions about their sections of the site
• They ensure their section of the site is current and accurate (which may involve delegating tasks to others). See Tools below
  
• They are aware of formatting, style, and other conventions used on the LIS/College web site and follow them when making changes. See Tools below
  
• They possess the necessary skills and tools do this (or will receive training)
• They consult with stakeholders before implementing major refresh & enhancements
  
• This role is akin to the liaison/content provider role described in the College Handbook's LIS section on Web Policies entitled "Guidelines for Departmental/Institutional Sub-Sites"
  

Contacts for LIS Sites

Part of Site	Details	Content Manager
LIBRARY
Overall Library site	go/lib, Research, Liaisons, & all library-related wiki content	Bryan Carson
MIDCAT (Library Catalog)	go/midcat	Barbara Merz
Circulation (Drupal & wiki)	go/borrow, & all circ-related wiki content	Dan Frostman
Special Collections	go/special, go/archives, all SC & archives wiki content	Andy Wentink
Music Library	go/muslib	Joy Pile
Armstrong Library	go/armstrong	Carrie Macfarlane
Research & Collection Services (RCS) [formerly Collection Management & ACS]	CM Drupal & all CM-related wiki content	Terry Simpkins
Digital collections	go/digital	Bryan Carson
TECHNOLOGY
Overall Technology landing page	go/technology	Jim Beauchemin
Helpdesk (Drupal & Wiki)	go/helpdesk & all related wiki content	Jim Beauchemin
Telephone Services	go/telephone & all telephone-related wiki content	Peggy Fischel
Banner, etc. Documentation	go/banner	Danna Gianforte (manager)
Media Services & Public Computing	new Media Services Drupal pages (to be created) & all media services wiki content & any public computing wiki pages	Petar Mitrevski
Teaching/Learning (& web presence of digital media tutors)	go/ct any CT content on wiki	Alex Chapin
Reporting & BI	http://www.middlebury.edu/offices/technology/reporting	Danna Gianforte (manager)
OTHER
LIS & subpages	go/lis	Doreen Bernier
LIS Blog	go/lisblog	Alex Chapin: for design/tech Mike Roy: for content changes
LIS Emergency	emergency manuals & other wiki content	Joseph Watson

Tools for Content Managers

• Drupal formatting and College-wide style guidelines:
  • Drupal Style Guide Quick reference for Drupal conventions
  • Drupal editing Detailed steps for editing in Drupal
  • Content guide (PDF) Content philosophy from designers of the Middlebury website
  • Middlebury Style Guide Style guide by Middlebury Communications Department (Ever wondered how to display a phone number or use abbreviations on your site? It's all answered here.)
• SiteCheck reports: monthly; sent to Content Managers via email. (Example of report (PDF))
  
• "Report a problem with this Page" errors: as they occur; sent to Barbara Merz (currently), who forwards to appropriate Content Manager
• Google analytics: training workshops are in development; more information later

FAQs

Q. I've looked at this list and I'm still not sure who to get in touch with about a question or problem with a specific LIS web page. What can I do?
A. All of the LIS pages in www.middlebury.edu have a link you can click () to report issues with a specific page. Click the link and report the problem.

Q. Who can I get in touch with for problems with content on this wiki?
A. Some LIS Wiki pages have contact info. included at the top or bottom of the page. If no contact is listed on the page, click the History tab at the top of the page and you will see the name of the person who last edited that page. Try getting in touch with this person.

Q [from a Content Manager]. What if I feel I can no longer meet the expectations for filling the role of Content Manager?
A. It is normal to expect that with changing workloads and job responsibilities, and time, these roles will require adjustment. Speak with your direct supervisor. You and your supervisor are responsible for ensuring this role does not go unfilled.