Middlebury

LIS Website Content Managers

Revision as of 15:48, 19 November 2010 by Richard Jenkins (talk | contribs)

Content Manager Role

These are the primary content managers for the LIS site listed. Note that this is not an exhaustive list of LIS Staff who edit or contribute to website content. This is a list of point people for major areas of the site. The content manager role is akin to the liaison/content provider role described in the College Handbook's LIS section on Web Policies entitled "Guidelines for Departmental/Institutional Sub-Sites". Content manager responsibilities include:

  • Serve as main contact person for questions about their sections of the site
  • Ensure their section of the site is current and accurate (which may involve delegating tasks to others). See Tools below
  • Be aware of formatting, style, and other conventions used on the LIS/College web site and follow them when making changes. See Tools below
  • Keep current with the necessary skills and tools do this (or receive training)
  • Consult with stakeholders before implementing major refresh & enhancements. Consult with your area director if you are unsure if a change is “major.”

Contacts for LIS Sites

Part of Site Details Content Manager
LIBRARY


  • Overall Library site
go/lib, Research, Liaisons, & all library-related wiki content
Bryan Carson
  • MIDCAT (Library Catalog)
go/midcat Barbara Merz
  • Circulation (Drupal & wiki)
go/borrow, & all circ-related wiki content
Dan Frostman
  • Special Collections
go/special, go/archives, all SC & archives wiki content
Andy Wentink
  • Music Library
go/muslib
Joy Pile
  • Armstrong Library
go/armstrong
Carrie Macfarlane
  • Research & Collection Services (RCS) [formerly Collection Management & ACS]
CM Drupal & all CM-related wiki content 
Terry Simpkins
  • Digital collections
go/digital
Bryan Carson
TECHNOLOGY

  • Overall Technology landing page
go/technology
Jim Beauchemin
  • Helpdesk (Drupal & Wiki)
go/helpdesk & all related wiki content
Jim Beauchemin
  • Telephone Services
go/telephone & all telephone-related wiki content
Peggy Fischel
  • Banner, etc. Documentation
go/banner
Danna Gianforte (manager)
  • Media Services & Public Computing
new Media Services Drupal pages (to be created) & all media services wiki content & any public computing wiki pages
Petar Mitrevski
  • Teaching/Learning (& web presence of digital media tutors)
go/ct any CT content on wiki
Alex Chapin
  • Reporting & BI
http://www.middlebury.edu/offices/technology/reporting
Danna Gianforte (manager)
OTHER

  • LIS & subpages
go/lis
Doreen Bernier
  • LIS Blog
go/lisblog
Alex Chapin: for design/tech

Mike Roy: for content changes
  • LIS Emergency
emergency manuals & other wiki content
Joseph Watson


Tools for Content Managers

  • Drupal formatting and College-wide style guidelines:
    • Drupal Style Guide Quick reference for Drupal conventions
    • Drupal editing Detailed steps for editing in Drupal
    • Content guide (PDF) Content philosophy from designers of the Middlebury website
    • Middlebury Style Guide Style guide by Middlebury Communications Department (Ever wondered how to display a phone number or use abbreviations on your site? It's all answered here.)
  • Managing permissions in Drupal: Web data groups Use this to manage permissions on Drupal pages. Click the All Groups button to see existing groups.
  • SiteCheck reports: sent to Content Managers (example of report (PDF))
  • "Report a problem with this Page" errors: as they occur; sent to Barbara Merz (currently), who forwards to appropriate Content Manager
  • Google analytics: training workshops are in development; more information later

FAQs

Q. I've looked at this list and I'm still not sure who to get in touch with about a question or problem with a specific LIS web page. What can I do?

A. All of the LIS pages in www.middlebury.edu have a link you can click Problems with this page? to report issues with a specific page. Click the link and report the problem.

Q. Who can I get in touch with for problems with content on this wiki?

A. Some LIS Wiki pages have contact info. included at the top or bottom of the page. If no contact is listed on the page, click the History tab at the top of the page and you will see the name of the person who last edited that page. Try getting in touch with this person.

Q [from a Content Manager]. What if I feel I can no longer meet the expectations for filling the role of Content Manager?

A. It is normal to expect that with changing workloads and job responsibilities, and time, these roles will require adjustment. Speak with your direct supervisor. You and your supervisor are responsible for ensuring this role does not go unfilled.