Middlebury

Difference between revisions of "Library Information Services"

(LIS Service Points: - added info)
(beageek)
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== See also ==
 
* [[Circulation Desk]] - borrowing equipment
 
* [[Media Services]]
 
* [[Labs and Classrooms]] - useful links
 
* [[Microfilm and Microfiche Machines]]
 
* [[Printers|Printers and Print Release Stations]]
 
 
 
== LIS Service Points ==
 
== LIS Service Points ==
  
Line 45: Line 38:
  
 
[[Image:Regular hours.JPG]]
 
[[Image:Regular hours.JPG]]
 +
 +
== LIS Resources ==
 +
 +
See also:
 +
* [[Circulation Desk]] - borrowing equipment
 +
* [[Media Services]]
 +
* [[Microfilm and Microfiche Machines]]
 +
* [[Printers|Printers and Print Release Stations]]
 +
 +
==== Computer labs and software ====
 +
 +
See also [[Labs and Classrooms]] for more information on Middlebury computer labs.
 +
 +
LIS maintains around 17 computer labs accessible across campus, listed at [go.middlebury.edu/findapc go/findapc]. These labs:
 +
* all are connected to the network and to a nearby printer
 +
* all allow you to log on using your Middlebury username and password
 +
* all have the Microsoft Office suite installed (MS Word, Excel, PowerPoint, Outlook / Entourage) as well as other standard applications
 +
* are mostly PCs with Windows XP, but some are all Mac computers
 +
* some have Adobe Photoshop, Illustrator, etc. installed
 +
 +
==== Printing ====
 +
 +
 +
 +
  
 
== The LIS Website ==
 
== The LIS Website ==
  
 
Many services are available to you from our main webpage. To find the LIS website type
 
Many services are available to you from our main webpage. To find the LIS website type
go/lis in the Address field of your browser and press [[Image:Key Enter.PNG]]. For specific information about the services of the Technology Helpdesk type '''go/helpdesk''' in the Address field of your browser. There is also a shortcut to the LIS website on the college home page.
+
go/lis in the Address field of your browser and press [[Image:Key Enter.PNG]]. For specific information about the services of the Technology Helpdesk type [http://go.middlebury.edu/helpdesk go/helpdesk] in the Address field of your browser. There is also a shortcut to the LIS website on the college home page.
  
 
'''GO''' is a utility that gives easy access to registered pages on the Middlebury College website. To use this utility from outside the Middlebury network, enter '''http://go.middlebury.edu/destination''' instead of '''go/destination'''.
 
'''GO''' is a utility that gives easy access to registered pages on the Middlebury College website. To use this utility from outside the Middlebury network, enter '''http://go.middlebury.edu/destination''' instead of '''go/destination'''.
Line 77: Line 95:
  
 
Our hours vary during breaks.
 
Our hours vary during breaks.
 +
 +
==== Want to work with us? ====
 +
 +
LIS Helpdesk consultants are responsible for ensuring that Middlebury's tech network runs smoothly. Consultants must have good interpersonal skills, a strong sense of responsibility, the ability to analyze a problem and think critically, and the willingness to learn new skills. We enjoy a varied job that always presents new challenges, opportunities to grow and expand one's role, and a flexible schedule. A Helpdesk consultant job lets you meet tons of people from all parts of the Middlebury campus (often because you've saved their thesis...) and gives you the flexibility to explore a variety of skills and talents.
 +
 +
If any or all of that sounds good to you, stop by the Helpdesk (LIB202) and say hi! You're welcome to hang out for a bit to see what our job is like. Then take a look at our official-looking application, online at [http://go.middlebury.edu/beageek go/beageek].
  
 
== On-Campus Training ==
 
== On-Campus Training ==
Line 82: Line 106:
 
LIS offers a number of computing workshops throughout the academic year. Faculty, staff
 
LIS offers a number of computing workshops throughout the academic year. Faculty, staff
 
and students may attend, free of charge. In the Address field of your browser, type
 
and students may attend, free of charge. In the Address field of your browser, type
go/techworkshops and press [[Image:Key Enter.PNG]] to view the list of offerings.
+
[http://go.middlebury.edu/techworkshops go/techworkshops] and press [[Image:Key Enter.PNG]] to view the list of offerings.
 
This schedule is constantly updated with workshop information. Please check back often.
 
This schedule is constantly updated with workshop information. Please check back often.
 
Customized workshops may also be arranged on request, time and resources permitting.
 
Customized workshops may also be arranged on request, time and resources permitting.

Revision as of 14:44, 9 January 2010

LIS Service Points

LIS is based in three locations, strategically spaced around Middlebury:

  • The Main Library is located on Storrs Avenue, across the quad from Old Chapel and is home to the main collection (including the video collection) and the Technology Helpdesk.
  • Armstrong Science Library is located on the first and second floors of McCardell Bicentennial Hall and is home to the science and psychology collection.
  • The Music Library is located on the first floor of the Mahaney Center for the Arts and is home to the music and dance collection.

Phone extensions

Information Desk (Main Library – general info) 443-2000
Technology Helpdesk (computing & media services) 443-2200
Main Library Circulation Desk 443-5494
Main Library Reference Desk (research questions) 443-5496
Armstrong Science Library Circulation Desk 443-5449
Armstrong Science Library Reference 443-5018
Music Library Circulation Desk 443-5218
Music Library Reference Desk 443-5785

LIS Hours

The Main Library, Armstrong Library, Music Library, and Special Collections normal hours of operation are listed here. There are some exceptions for holidays and vacations, listed at Library hours.

Regular hours.JPG

LIS Resources

See also:

Computer labs and software

See also Labs and Classrooms for more information on Middlebury computer labs.

LIS maintains around 17 computer labs accessible across campus, listed at [go.middlebury.edu/findapc go/findapc]. These labs:

  • all are connected to the network and to a nearby printer
  • all allow you to log on using your Middlebury username and password
  • all have the Microsoft Office suite installed (MS Word, Excel, PowerPoint, Outlook / Entourage) as well as other standard applications
  • are mostly PCs with Windows XP, but some are all Mac computers
  • some have Adobe Photoshop, Illustrator, etc. installed

Printing

The LIS Website

Many services are available to you from our main webpage. To find the LIS website type go/lis in the Address field of your browser and press Key Enter.PNG. For specific information about the services of the Technology Helpdesk type go/helpdesk in the Address field of your browser. There is also a shortcut to the LIS website on the college home page.

GO is a utility that gives easy access to registered pages on the Middlebury College website. To use this utility from outside the Middlebury network, enter http://go.middlebury.edu/destination instead of go/destination.

Technology Helpdesk

The Technology Helpdesk is the group to contact with any technology-related questions. Highly-trained consultants answer your calls and work with you to solve problems with software, troubleshoot a hardware problem, or help with any other computing-related issue. If your question requires more in-depth assistance, the Technology Helpdesk contacts the appropriate resource to solve your problem or provide you with training.

You may contact us to request assistance in the following ways:

  • Call the Technology Helpdesk at 443-2200.
  • Send an e-mail to helpdesk@middlebury.edu.
  • Visit us in the Main Library, main floor, room 202. (We're friendly! Come say hi.)

Helpdesk hours of operation

During the academic year, the Helpdesk is normally open:

  • Monday through Thursday, 8 AM -> 12 PM.
  • Friday, 8 AM -> 6 PM.
  • Saturday, 12 AM -> 6 PM.
  • Sunday, 12 AM -> 12 PM.

During the summer, the Helpdesk is normally open:

  • Monday through Friday, 8 AM -> 10 PM.
  • Saturday, 10 AM -> 6 PM.
  • Sunday, 10 AM -> 10 PM.

Our hours vary during breaks.

Want to work with us?

LIS Helpdesk consultants are responsible for ensuring that Middlebury's tech network runs smoothly. Consultants must have good interpersonal skills, a strong sense of responsibility, the ability to analyze a problem and think critically, and the willingness to learn new skills. We enjoy a varied job that always presents new challenges, opportunities to grow and expand one's role, and a flexible schedule. A Helpdesk consultant job lets you meet tons of people from all parts of the Middlebury campus (often because you've saved their thesis...) and gives you the flexibility to explore a variety of skills and talents.

If any or all of that sounds good to you, stop by the Helpdesk (LIB202) and say hi! You're welcome to hang out for a bit to see what our job is like. Then take a look at our official-looking application, online at go/beageek.

On-Campus Training

LIS offers a number of computing workshops throughout the academic year. Faculty, staff and students may attend, free of charge. In the Address field of your browser, type go/techworkshops and press Key Enter.PNG to view the list of offerings. This schedule is constantly updated with workshop information. Please check back often. Customized workshops may also be arranged on request, time and resources permitting. Please e-mail helpdesk@middlebury.edu or call x2200 to register for a workshop. Seating is limited and is assigned on a first-come, first-served basis. Some workshops are scheduled by request for specific academic classes. Seating may not be available in these workshops.