Middlebury

Difference between revisions of "Mac OS X Yosemite"

(Current Known Issues & Areas of Concern)
Line 1: Line 1:
 
Mac OS X Yosemite (10.10.x), released on 16 October 2014 and is available as an upgrade for faculty and staff who are currently running Mavericks (10.9.x).  If your machine is running Mavericks (10.9.x) or Mountain Lion (10.8.x) the upgrade will appear automatically in Software Updates under the Apple Menu.  If your machine is running Snow Leopard (10.6.x) or Lion (10.7.x), you will need to contact the [http://go.middlebury.edu/helpdesk/ Technology HelpDesk] to discuss upgrade options.
 
Mac OS X Yosemite (10.10.x), released on 16 October 2014 and is available as an upgrade for faculty and staff who are currently running Mavericks (10.9.x).  If your machine is running Mavericks (10.9.x) or Mountain Lion (10.8.x) the upgrade will appear automatically in Software Updates under the Apple Menu.  If your machine is running Snow Leopard (10.6.x) or Lion (10.7.x), you will need to contact the [http://go.middlebury.edu/helpdesk/ Technology HelpDesk] to discuss upgrade options.
  
As with all operating system upgrades, there are potential issues of compatibility with applications and services.  We generally neither promote nor discourage such upgrades, however are currently blocking the Yosemite upgrade on college computers.  If you would like to install Yosemite, please contact the helpdesk with the Midd number of the computer. 
+
As with all operating system upgrades, there are potential issues of compatibility with applications and services.  If you have a question as to whether an application you are using will be compatible with Yosemite, please check with the Helpdesk or with the application vendor.
  
New computers provided for faculty and staff will continue to have 10.9.5 (Mavericks) installed for now (except for those shipped from Apple with 10.10); public labs are not scheduled to be updated to Yosemite at this time.  Knowing that there will be "early adopters" who opt to upgrade right away, we have created this site to share known issues and areas of concern.
+
As of 1 June 2015, new computers provided for faculty and staff will be running Yosemite (10.10.3); public labs are scheduled to be updated to Yosemite after the completion of the 2015 Language Schools.
  
 
Yosemite has several improvements, including better support of multiple monitors, handoff capabilities between Yosemite and iOS8 devices, and enhanced iCloud Drive capabilities .  See Apple's complete list of [https://www.apple.com/osx/all-features/ what's new in Yosemite] or get up to speed with the latest innovations using lynda.com's new, hour-long course:  [http://www.lynda.com/Mac-OS-X-tutorials/Mac-OS-X-Yosemite-New-Features/181883-2.html?org=middlebury.edu Mac OS X Yosemite New Features].
 
Yosemite has several improvements, including better support of multiple monitors, handoff capabilities between Yosemite and iOS8 devices, and enhanced iCloud Drive capabilities .  See Apple's complete list of [https://www.apple.com/osx/all-features/ what's new in Yosemite] or get up to speed with the latest innovations using lynda.com's new, hour-long course:  [http://www.lynda.com/Mac-OS-X-tutorials/Mac-OS-X-Yosemite-New-Features/181883-2.html?org=middlebury.edu Mac OS X Yosemite New Features].
  
 
== Current Known Issues & Areas of Concern  ==
 
== Current Known Issues & Areas of Concern  ==
 +
 +
# iPhoto and iTunes MUST be updated and the applications launched to update the libraries PRIOR to updating the OS. ITS recommends that you always run all application updates prior to updating your operating system.
 +
# iMovie HD (version 6), a perennial favorite, has been sunsetted and is no longer functional
 +
# All software by the vendor '''Ambrosia''' no longer works.  Updates are promised to address this, but there is no stated date when these will be available.  This impacts the following popularly-used software:
 +
#* Wiretap Studio
 +
#* SnapZPro (has been replaced in the Wilson Multimedia Development Lab - DFL 220 - with ScreenFlow)
 +
 +
== Resolved Issues  ==
  
 
# Several Macs have had boot problems since upgrading.  ITS is investigating causes and solutions.  Active Directory binding may be a factor.  Please contact the helpdesk if you have encountered boot problems, so we may offer advice and so we may learn from your experiences. - 10.10.3 reportedly fixes this issue (4/8/15)
 
# Several Macs have had boot problems since upgrading.  ITS is investigating causes and solutions.  Active Directory binding may be a factor.  Please contact the helpdesk if you have encountered boot problems, so we may offer advice and so we may learn from your experiences. - 10.10.3 reportedly fixes this issue (4/8/15)
 
# Matlab R2014a does not launch properly.  Error starting desktop. (patch available from MathWorks)
 
# Matlab R2014a does not launch properly.  Error starting desktop. (patch available from MathWorks)
# iMovie HD (version 6), a perennial favorite, has been sunsetted and is no longer functional
 
 
# There are scattered reports of WiFi connectivity issues. If you experience this, please contact the Helpdesk.  - Updates have been released to fix WiFi issues.  Check that you have the latest version or report the version you have if making a report of an issue.  (4/18/15)
 
# There are scattered reports of WiFi connectivity issues. If you experience this, please contact the Helpdesk.  - Updates have been released to fix WiFi issues.  Check that you have the latest version or report the version you have if making a report of an issue.  (4/18/15)
 
# DropBox users have experienced periodic problems opening files or during save-as. DropBox reports that the recent update 10.10.1 fixes this issue.
 
# DropBox users have experienced periodic problems opening files or during save-as. DropBox reports that the recent update 10.10.1 fixes this issue.
# All software by the vendor '''Ambrosia''' no longer works.  Updates are planned to address this, but there is no stated date when these will be available.  This impacts the following popularly-used software:
 
#* Wiretap Studio
 
#* SnapZPro
 
 
# Mac Mail - there are no reports of problems under normal usage.  If an incorrect password is entered (or stored in the Keychain), Mac Mail for Yosemite may send many login attempts, rather than returning a failure prompt.  Account lockout may result.
 
# Mac Mail - there are no reports of problems under normal usage.  If an incorrect password is entered (or stored in the Keychain), Mac Mail for Yosemite may send many login attempts, rather than returning a failure prompt.  Account lockout may result.
  
 
<br>
 
<br>
''last updated 4/8/15  -- use '''go/yosemite''' to visit again, easily''
+
''last updated 5/26/15  -- use '''go/yosemite''' to visit again, easily''
  
 
[[Category:Mac]]
 
[[Category:Mac]]
 
[[Category:Helpdesk Documentation]]
 
[[Category:Helpdesk Documentation]]
 
[[Category:Public Search]]
 
[[Category:Public Search]]

Revision as of 15:00, 26 May 2015

Mac OS X Yosemite (10.10.x), released on 16 October 2014 and is available as an upgrade for faculty and staff who are currently running Mavericks (10.9.x).  If your machine is running Mavericks (10.9.x) or Mountain Lion (10.8.x) the upgrade will appear automatically in Software Updates under the Apple Menu.  If your machine is running Snow Leopard (10.6.x) or Lion (10.7.x), you will need to contact the Technology HelpDesk to discuss upgrade options.

As with all operating system upgrades, there are potential issues of compatibility with applications and services. If you have a question as to whether an application you are using will be compatible with Yosemite, please check with the Helpdesk or with the application vendor.

As of 1 June 2015, new computers provided for faculty and staff will be running Yosemite (10.10.3); public labs are scheduled to be updated to Yosemite after the completion of the 2015 Language Schools.

Yosemite has several improvements, including better support of multiple monitors, handoff capabilities between Yosemite and iOS8 devices, and enhanced iCloud Drive capabilities .  See Apple's complete list of what's new in Yosemite or get up to speed with the latest innovations using lynda.com's new, hour-long course: Mac OS X Yosemite New Features.

Current Known Issues & Areas of Concern

  1. iPhoto and iTunes MUST be updated and the applications launched to update the libraries PRIOR to updating the OS. ITS recommends that you always run all application updates prior to updating your operating system.
  2. iMovie HD (version 6), a perennial favorite, has been sunsetted and is no longer functional
  3. All software by the vendor Ambrosia no longer works. Updates are promised to address this, but there is no stated date when these will be available. This impacts the following popularly-used software:
    • Wiretap Studio
    • SnapZPro (has been replaced in the Wilson Multimedia Development Lab - DFL 220 - with ScreenFlow)

Resolved Issues

  1. Several Macs have had boot problems since upgrading. ITS is investigating causes and solutions. Active Directory binding may be a factor. Please contact the helpdesk if you have encountered boot problems, so we may offer advice and so we may learn from your experiences. - 10.10.3 reportedly fixes this issue (4/8/15)
  2. Matlab R2014a does not launch properly. Error starting desktop. (patch available from MathWorks)
  3. There are scattered reports of WiFi connectivity issues. If you experience this, please contact the Helpdesk. - Updates have been released to fix WiFi issues. Check that you have the latest version or report the version you have if making a report of an issue. (4/18/15)
  4. DropBox users have experienced periodic problems opening files or during save-as. DropBox reports that the recent update 10.10.1 fixes this issue.
  5. Mac Mail - there are no reports of problems under normal usage. If an incorrect password is entered (or stored in the Keychain), Mac Mail for Yosemite may send many login attempts, rather than returning a failure prompt. Account lockout may result.


last updated 5/26/15 -- use go/yosemite to visit again, easily