Middlebury

Difference between revisions of "Media Services"

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== About Media Services ==
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To contact Media Services, please call (802-443-2200) or email the Helpdesk (helpdesk@middlebury.edu). Our official web page is at [http://go.middlebury.edu/media go/media].
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Recent years have brought a convergence of electronic technologies. Thus, computers, telephones, audio/video equipment and other devices have become closely related and interdependent. To better address technology support, Media Services operates as part of the LIS Technology Helpdesk. As a result we can offer support that integrates computers, audio/video equipment, telephones, and more.
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The most popular types of support offered by Media Services are listed at [http://go.middlebury.edu/media go/media]. For a full overview of the media services we can offer, please see the sections below. Media Services also assists in the design of classrooms, offices and other spaces, by offering design expertise and installation services for a variety of multimedia technologies.
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== See also ==
 
== See also ==
  
* [http://go.middlebury.edu/media go/media] for classrooms, labs, screenings, and event support
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*[http://go.middlebury.edu/media go/media] for classrooms, film screening, and event support
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*[http://mediawiki.middlebury.edu/wiki/LIS/Technology_and_Learning How to use the projection systems in classrooms and other spaces].
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== Film Screening and Event Services ==
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For more information on planning and scheduling a film screening, please visit the [[Film_Screening_Services|Film Screening Services]] page.
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== Supported Projection Formats ==
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Our classrooms, auditoriums, conference rooms and other projection-enabled spaces support a variety of projection formats (computer/VGA, DVD, VHS, etc.). For more details, please see the [[Supported_Projection_Formats|Supported Projection Formats]] page.
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== Event Recording ==
  
== Wilson Media Lab ==
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There are two ways in which Media Services can record a lecture:
  
The Digital Media program provides support for faculty, student and staff media development, which can include, but is not limited to:
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#Regular event recording: Recording a video and/or audio of the presenter and the presenter's immediate vicinity.
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#'''Complete Lecture Capture''': In addition to recording the presenter, our Lecture Capture system (formerly Accordent) can "capture" the activity on the presenter's computer, which may be a powerpoint or many other activities. The video showing the presenter's computer screen is added to the video of the person that's talking, resulting in a nicely integrated recording of the event (as can be seen on our [http://middarchive.middlebury.edu/cdm4/item_viewer.php?CISOROOT=/diglectarc&CISOPTR=276&CISOBOX=1&REC=14 digital lecture archive pages]).
  
* Images and document creation – posters, diagrams
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Media Services can provide regular recording assistance in some spaces, and complete''' Lecture Capture''' in fewer spaces. The [http://go.middlebury.edu/recording Event Recording Form] details the supported spaces for either situation. To request either a regular recording or a complete '''Lecture Capture''', please fill out the following form: [http://go.middlebury.edu/recording Event Recording Request Form].
* Audio – podcasting, voiceovers
 
* Video – digital stories
 
* Digitall Spaces - 3D visualizations, virtual worlds
 
  
==== Hours ====
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== Overflow Support for Events ==
  
The Wilson Media Lab is open to the public while the Main Library is open. It is staffed by Digital Media Tutors at the following times:
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For scheduling audio/video overflow support and for a list of overflow locations, please visit [[Audio_Video_Overflow_Services|Audio Video Overflow Services]].
  
*'''Sunday - Thursday''': 1PM - 1AM
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== Audio Conferencing Services ==
*'''Friday''': 1PM - 7PM
 
  
Due to limited staffing, hours may vary during J-Term and Summer. Please check the schedule on the outside of the lab for exact hours during these times.
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Please see [http://www.middlebury.edu/offices/technology/telecom/conference Telephone and Voice Mail Services' conference calling] information.
  
==== Digital Media Tutors ====
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== Videoconferencing Services ==
  
The Digital Media Tutors provide walk-in support for the Wilson Media Lab, located in the Main Library.
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We offer a wide variety of videoconferencing services. To learn more, visit our [[Videoconferencing_Services|Videoconferencing Services]] page.
  
They have:
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== Collaboration Services ==
* their schedule on the main college site: http://www.middlebury.edu/academics/lis/teach_learn/digital_media/hours/
 
* a blog http://blogs.middlebury.edu/dmts/
 
* a segue site (archived) https://segue.middlebury.edu/view/html/site/et/node/1211373
 
  
==== Using the ION Tape2PC ====
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*[[Skype|Using Skype for Audio/Video conferencing and collaboration]] 
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== Audio-Video Copying Services ==
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See [[Audio-Video_Copying_Services|Audio-Video Copying Services]].
  
The ION TAPE2PC allows us to capture audio from cassette tapes (you remember those don’t you?) via USB into iTunes. The audio can then be burned to CD.
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== Audio Production ==
  
# Start EZ Tape Converter (Click on Icon on desktop or go Start > All Programs > MixMeister >EZ Tape Converter).
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The College has several sound studios and audio production facilities.
# Insert the cassette into the ION TAPE2PC deck in the B deck.
 
# Press the Play and Pause buttons on the B deck.
 
# When you are ready to record, click on RECORD in the EZ Tape Converter window. Then IMMEDIATELY press Pause on the cassette deck to start playback.
 
# To demarcate the beginning of a new track, click on the NEW TRACK button where you would like the new track to begin.
 
# When you are finished recording, click on NEXT to proceed to the next step.
 
# Enter the Artist, Album and Track titles by clicking and typing into the corresponding fields. When finished, click NEXT.
 
# EZ Tape Converter will now export your recording to iTunes. Please allow the exporting process to complete.
 
# Once the export is complete. You can chose if you want to record again (Click YES or NO). Once you make your selection, click NEXT. YES will allow you to record again, NO will exit the application.
 
  
Your recordings may now be accessed through iTunes.
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*LIS has a sound studio (sound proofed) in Sunderland (aka The Green Room). Contact the Helpdesk if you'd like to schedule this. The space has a week-long blackout period every four months as we do trustee recordings. During this time the room is unavailable. The space has a computer, though it is an older one.
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*The communications office has a soundproof studio (called the whisper room), which can be scheduled via the communications office (see [http://www.middlebury.edu/newsroom/resources/experts http://www.middlebury.edu/newsroom/resources/experts] for reservation and use policy). The Whisper Room also has an ISDN connection so it's easy to connect with many radios, recording studios, broadcast stations and news agencies.
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*There is a soundproof studio in Axinn, used by FMMC. The department schedules this internally, though they have worked with faculty, staff and students to allow use outside the department. (contact the [http://www.middlebury.edu/academics/fmmc/faculty FMMC Department Coordinator] for further info)
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*There is a '''student''' recording studio in FIC that a faculty could schedule, as well (contact the [http://www.middlebury.edu/academics/music/faculty Music Department Coordinator] for further info).  
  
== Requesting assistance with a film screening ==
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== Sound Reinforcement and Microphone Systems ==
  
There are a few steps to plan a film screening.
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Sound reinforcement is also known as voice lift / voice reinforcement or referred to as a PA system or Microphone / mic system. There are a number of rooms equipped with microphone systems. Please see [[Sound_Reinforcement|Sound Reinforcement]] for more information on this topic.
  
Reserve a room: You can contact the Course Scheduling office or the Event Scheduling office to reserve an appropriate room. Contact the Reserve Office to place films on reserve for your course. Once you have confirmation of the room reservation email helpdesk@middlebury.edu or call the Helpdesk x2200 a minimum of 2 business days prior to the screening, with the following information:
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== Production and Performance Support ==
  
*Date, Time and Location
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While LIS can provide a [http://go.middlebury.edu/help?media wide variety] of media-related services, live productions and performances are best done by experts. There are several resources that can help you plan and execute an effective performance (live music, theater, etc).
*Title of the film (if known)
 
*Source of the film. (if known) Does the library own it? Is it your personal copy? Does it need to be ordered or rented?
 
*Format of the film (DVD Region 2, VHS PAL, Laserdisc, etc.)
 
*Course # that this screening is for
 
  
Screenings should not be considered "confirmed" until a confirmation is received from an LIS staff member.
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*PAG, the Performance Advisory Group, can help in a variety of ways, throughout the planning process, from inspired idea through production and including the performance itself. Please visit their web page at [http://go.middlebury.edu/pag go/pag].
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*Students and student organizations can also make use of the resources that CCAL offers. For example, CCAL and each Commons offers a selection of [http://www.middlebury.edu/studentlife/ccal/resources/manual/audio audio equipment and services] for public speaking, music and performances. Please visit the [http://go.middlebury.edu/ccal CCAL web page] for more production and performance resources.
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*While we cannot endorse external resources, there are several local companies that can support almost any production need: [http://www.atomicproaudio.com/ Atomic Professional Audio], [http://www.tophatdj.com/ Top Hat], [http://www.rmbsound.com/ RMB Sound] and others. We encourage you to use the PAG and CCAL resources before reaching out to an external company. If needed, PAG and CCAL will help you find a local resource that can support your needs, while being trusted and proffesional.  
  
*Note* Student groups wishing to show a film must work with the CCAL office to purchase the public performance rights to the film.
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== How to use hardware in the Media Lab ==
  
Helpdesk Staff: See Helpdesk Internal Notes on [http://mediawiki.middlebury.edu/wiki/hi/Film_Screenings Film_Screenings]
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==== Using the ION Tape2PC ====
  
== Where can I host a Videoconference on campus? ==
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Please see [[Using_the_ION_Tape2PC|Using the ION Tape2PC]].
  
Where can I host a Videoconference on campus?
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== Checklist for Visiting Speakers to Campus ==
  
Videoconferencing is available on campus using Polycom videoconferencing systems. All systems use IP based videoconferencing to connect with another videoconferencing system.
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Middlebury invites a great number of visiting speakers each semester. To make their visit a complete success, LIS has created a [[Technology_Checklist_for_Visiting_Speakers|Technology Checklist for Visiting Speakers]].
  
PLEASE NOTE:  All students inquiring about videoconferencing for the purpose of job interviews must contact CSO before proceeding further.  CSO will act on behalf of the student as their sponsor.
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== Top Tech Tips for a Successful Event ==
  
All other requests for videoconferencing are to follow the appropriate steps for the location desired.
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Middlebury College hosts more than a thousand events each year, with a great variety of technical needs. To ensure the success of each and every event, LIS has created a document outlining the technology support options:
  
Carr 005 has a Polycom VSX7400 with 42" LCD monitor on a stand.
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[[Top_Tech_Tips_for_a_Successful_Event|Top Tech Tips for a Successful Event]]
  
Library 230 has a permanently installed Polycom VS4000 videoconferencing system.
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== The Analog Sunset ==
  
RAJ Conference Room has a permanently installed Polycom HDX8400 system.
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The multimedia and computer industries have retired or are rapidly retiring older audio and video formats (analog TV, VHS, LaserDisc, etc.) Please visit [[The_Analog_Sunset|The Analog Sunset]] page for more information on what this means for Middlebury College and beyond.
  
Events Scheduling (http://www.middlebury.edu/administration/schedule/) must be contacted to schedule the above rooms.
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== IPTV ==
Media Services must be contacted via the Technology Helpdesk at x2200 to provide technical support as the Polycom videoconferencing system in Lib 230 is password protected and the microphone(s) must be installed prior to the event.
 
  
With all videoconference sessions it is important to contact Media Services well in advance so that all necessary contact and connection information is gathered that will ensure that your event goes as planned.
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Some websites offer online TV channels. You can try [http://wwitv.com/ http://wwitv.com/] and [http://beelinetv.com/ http://beelinetv.com/]. You may need [http://www.videolan.org VLC] to open some of the MMS links.
  
Tracking details:
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[[Category:Helpdesk Documentation]] [[Category:Media Services]] [[Category:Media]] [[Category:Public Search]]
Author: Petar Mitrevski
 
Revised: 12/18/2007
 

Latest revision as of 10:34, 28 May 2020

About Media Services

To contact Media Services, please call (802-443-2200) or email the Helpdesk (helpdesk@middlebury.edu). Our official web page is at go/media.

Recent years have brought a convergence of electronic technologies. Thus, computers, telephones, audio/video equipment and other devices have become closely related and interdependent. To better address technology support, Media Services operates as part of the LIS Technology Helpdesk. As a result we can offer support that integrates computers, audio/video equipment, telephones, and more.

The most popular types of support offered by Media Services are listed at go/media. For a full overview of the media services we can offer, please see the sections below. Media Services also assists in the design of classrooms, offices and other spaces, by offering design expertise and installation services for a variety of multimedia technologies.

See also

Film Screening and Event Services

For more information on planning and scheduling a film screening, please visit the Film Screening Services page.

Supported Projection Formats

Our classrooms, auditoriums, conference rooms and other projection-enabled spaces support a variety of projection formats (computer/VGA, DVD, VHS, etc.). For more details, please see the Supported Projection Formats page.

Event Recording

There are two ways in which Media Services can record a lecture:

  1. Regular event recording: Recording a video and/or audio of the presenter and the presenter's immediate vicinity.
  2. Complete Lecture Capture: In addition to recording the presenter, our Lecture Capture system (formerly Accordent) can "capture" the activity on the presenter's computer, which may be a powerpoint or many other activities. The video showing the presenter's computer screen is added to the video of the person that's talking, resulting in a nicely integrated recording of the event (as can be seen on our digital lecture archive pages).

Media Services can provide regular recording assistance in some spaces, and complete Lecture Capture in fewer spaces. The Event Recording Form details the supported spaces for either situation. To request either a regular recording or a complete Lecture Capture, please fill out the following form: Event Recording Request Form.

Overflow Support for Events

For scheduling audio/video overflow support and for a list of overflow locations, please visit Audio Video Overflow Services.

Audio Conferencing Services

Please see Telephone and Voice Mail Services' conference calling information.

Videoconferencing Services

We offer a wide variety of videoconferencing services. To learn more, visit our Videoconferencing Services page.

Collaboration Services

Audio-Video Copying Services

See Audio-Video Copying Services.

Audio Production

The College has several sound studios and audio production facilities.

  • LIS has a sound studio (sound proofed) in Sunderland (aka The Green Room). Contact the Helpdesk if you'd like to schedule this. The space has a week-long blackout period every four months as we do trustee recordings. During this time the room is unavailable. The space has a computer, though it is an older one.
  • The communications office has a soundproof studio (called the whisper room), which can be scheduled via the communications office (see http://www.middlebury.edu/newsroom/resources/experts for reservation and use policy). The Whisper Room also has an ISDN connection so it's easy to connect with many radios, recording studios, broadcast stations and news agencies.
  • There is a soundproof studio in Axinn, used by FMMC. The department schedules this internally, though they have worked with faculty, staff and students to allow use outside the department. (contact the FMMC Department Coordinator for further info)
  • There is a student recording studio in FIC that a faculty could schedule, as well (contact the Music Department Coordinator for further info).

Sound Reinforcement and Microphone Systems

Sound reinforcement is also known as voice lift / voice reinforcement or referred to as a PA system or Microphone / mic system. There are a number of rooms equipped with microphone systems. Please see Sound Reinforcement for more information on this topic.

Production and Performance Support

While LIS can provide a wide variety of media-related services, live productions and performances are best done by experts. There are several resources that can help you plan and execute an effective performance (live music, theater, etc).

  • PAG, the Performance Advisory Group, can help in a variety of ways, throughout the planning process, from inspired idea through production and including the performance itself. Please visit their web page at go/pag.
  • Students and student organizations can also make use of the resources that CCAL offers. For example, CCAL and each Commons offers a selection of audio equipment and services for public speaking, music and performances. Please visit the CCAL web page for more production and performance resources.
  • While we cannot endorse external resources, there are several local companies that can support almost any production need: Atomic Professional Audio, Top Hat, RMB Sound and others. We encourage you to use the PAG and CCAL resources before reaching out to an external company. If needed, PAG and CCAL will help you find a local resource that can support your needs, while being trusted and proffesional.

How to use hardware in the Media Lab

Using the ION Tape2PC

Please see Using the ION Tape2PC.

Checklist for Visiting Speakers to Campus

Middlebury invites a great number of visiting speakers each semester. To make their visit a complete success, LIS has created a Technology Checklist for Visiting Speakers.

Top Tech Tips for a Successful Event

Middlebury College hosts more than a thousand events each year, with a great variety of technical needs. To ensure the success of each and every event, LIS has created a document outlining the technology support options:

Top Tech Tips for a Successful Event

The Analog Sunset

The multimedia and computer industries have retired or are rapidly retiring older audio and video formats (analog TV, VHS, LaserDisc, etc.) Please visit The Analog Sunset page for more information on what this means for Middlebury College and beyond.

IPTV

Some websites offer online TV channels. You can try http://wwitv.com/ and http://beelinetv.com/. You may need VLC to open some of the MMS links.

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