Media Services

About Media Services

To contact Media Services, please call (802-443-2200) or email the Helpdesk (helpdesk@middlebury.edu). Our official web page is at go/media.

Recent years have brought a convergence of electronic technologies. Thus, computers, telephones, audio/video equipment and other devices have become closely related and interdependent. To better address technology support, Media Services operates as part of the LIS Technology Helpdesk. As a result we can offer support that integrates computers, audio/video equipment, telephones, and more.

The most popular types of support offered by Media Services are listed at go/media. For a full overview of the media services we can offer, please see the sections below. Media Services also assists in the design of classrooms, offices and other spaces, by offering design expertise and installation services for a variety of multimedia technologies. 

In addition to the support options from Media Services, LIS also offers support for digital media development (including training and media project support) through the Digital Media Tutors. Please visit their page at go/dmt to find out more about the Digital Media Development Program.

See also

Digital Media Development

The Digital Media program provides support for faculty, student and staff media development, which can include, but is not limited to:

  • Images and document creation: posters, diagrams
  • Audio: podcasting, voiceovers
  • Video: digital stories, animations
  • Digital Spaces: 3D visualizations, virtual worlds

If you need help with your media project, stop by the Wilson Lab in the Davis Family Library (1pm-1am). You can also request e-mail support at DigitalMediaTutors@middlebury.edu. The Digital Media Tutors provide walk-in support for the Wilson Media Lab, located in the Davis Family Library. These computers provide Middlebury College with the tools to meet digital media development needs. For more information on Digital Media Development, contact:

  • Joe Antonioli at 443-3062 or e-mail jantonio@middlebury.edu
  • Mack Roark at 443-2328 or e-mail mroark@middlebury.edu

Wilson Media Lab


The Wilson Media Lab is open to the public while the Davis Family Library is open. It is staffed by Digital Media Tutors at the following times:

  • Sunday - Thursday: 1PM - 1AM
  • Friday: 1PM - 4PM

House Calls:

  • Mon-Fri 9 am to 5 pm

Due to limited staffing, hours may vary during Summer and Winter terms and during College break periods. Please check the schedule on the outside of the lab for exact hours during these times.

Digital Media Tutors

The Digital Media Tutors provide walk-in support for the Wilson Media Lab, located in the Davis Family Library.

They have:

Film Screening and Event Services

Scheduling a film screening

Media Services will provide Film Screening support for 35mm and 16mm films and all other formats shown in Dana Auditorium, Twilight Auditorium and Axinn 232. To request screening support in these locations, please read the guidelines below and fill out the Screening Request Form. All other film screenings are the responsibility of the faculty or sponsor of the screening. Media Services requires 48 hours notice to provide film screening support.

Before requesting a screening, schedule a suitable screening room with the Department of Event Management (ext. 5069). Plan to coordinate with that office for an appropriate teaching space if your audiovisual requirements for a semester are substantial.

After the location and time have been scheduled, contact the Library Reserves Office (libres@middlebury.edu) to place the DVDs and videos you will be using on reserve for your course.

Films and videos from sources outside the College may be requested via Middlebury's Film rental form. After you have scheduled a room for your showing, and have financing approval, fill out the form and submit it. Place your orders as far in advance as possible - a lead time of at least two weeks is recommended.

Video and Public Performance Rights

Most of the videos and DVDs in LIS collections do not include public performance rights. These rights are needed if:

  1. You plan to show a film for your club or student organization, or
  2. A screening is open to the public. This includes an instructor showing a video as part of the curriculum, but inviting people who are not enrolled in the class to attend. It also includes small groups who want to view a movie for entertainment in a public space.

Public performance rights are not needed for classroom-related screenings or private screenings in your room with a group of friends.

  • Student groups wishing to show a film must work with the CCAL office to plan the event. Please contact Karen White at the Center for Campus Activities and Leadership in McCullough Hall, (ext. 3300).

Some films in the collection do include public performance rights. Please contact Sue Driscoll at ext. 2048 for assistance.

How to plan a film screening

  1. Reserve a room. Contact the Department of Event Management to reserve/schedule an appropriate room
  2. Place films needed for screenings on Reserve. Contact the Reserve Office (libres@middlebury.edu) with the time and date of your screening (to facilitate booking reservations, unless otherwise notified, we will assume that the faculty or sponsor is screening and checking out the film)
  3. If you will be screening the film yourself, you can also self-book it (after the film has been added to Reserves for your course, simply search the catalog and click on the "PLACE RESERVATION" button). Check here for more information about placing a film on reserve and booking it for a specific time/date.
  4. Once booked in the system, screening reservations can easily be verified by checking in My Midcat. Reservations are specific to the  person screening the film. Reservation periods for films on reserve default to 4 hours.
  5. If your screening is in Dana Auditorium, Twilight Auditorium or Axinn 232, you can request film screening support by filling out this form a minimum of 2 business days prior to the scheduled screening.

The web form will ask for this information:

  • Date, Time and Location
  • Title of the film 
  • Source of the film. Does the library own it? Is it your personal copy? Does it need to be ordered or rented?
  • Format of the film - DVD Region 2, VHS PAL, Laserdisc, etc.
  • Course code and title
  • Name of the faculty or event sponsor
  • Comments, details of screening request etc.

You should receive an email confirmation from an LIS staff member. Screenings should not be considered confirmed until we send you confirmation.

Helpdesk Staff: See Helpdesk Internal Notes on Film Screenings

Supported Projection Formats

Our classrooms, auditoriums, conference rooms and other projection-enabled spaces support a variety of projection formats. For more details, please see the Supported Projection Formats page.

Event Recording

There are two ways in which Media Services can record a lecture:

  1. Regular event recording: Recording a video and/or audio of the presenter and the presenter's immediate vicinity.
  2. Complete Lecture Capture: In addition to recording the presenter, our Lecture Capture system (formerly Accordent) can "capture" the activity on the presenter's computer, which may be a powerpoint or many other activities. The video showing the presenter's computer screen is added to the video of the person that's talking, resulting in a nicely integrated recording of the event (as can be seen on our digital lecture archive pages).

Media Services can provide regular recording assistance in some spaces, and complete Lecture Capture in fewer spaces. The Event Recording Form details the supported spaces for either situation. To request either a regular recording or a complete Lecture Capture, please fill out the following form: Event Recording Request Form.

Overflow Support for Events

Standard overflow venues

LIS can provide overflow services (in the form of audio and video feeds) for events where the expected audience exceeds the capacity of certain rooms (see list below). For example, we can record the audio and video from an event in Mead Chapel and stream it live to MBH216. A/V Overflow is supported in several locations on campus (see list below). 

Any event happening in one of the following spaces:

  • McCullough Social Space (MCSS),
  • Mead Chapel 

Can overflow into:

  • Sunderland Dana Auditorium,
  • McCardell Bicentennial Hall 216 and 220,
  • Twilight Auditorium. 

In addition there can be overflow between MCSS and Mead Chapel.

Along the above established areas we can provide overflow services given 5 business days notices. In some cases it is possible to overflow within a building given 2 weeks notice. However, this would need to be addressed on a case-by-case basis as some buildings have no free wiring for overflow.

Keep in mind that the overflow is one directional. That is, the audio and video can go from the venue where the event is taking place to the overflow venue, however, the audience at the overflow venue cannot communicate with the event venue.

Non-standard overflow venues

It may be possible to provide overflow for non-standard areas within the same building, however, this needs to be assessed on a case by case basis. Requests for non-standard overflow should be submitted as soon as possible, keeping in mind that there is no guarantee we'll be able to provide overflow in non-standard areas.

Audio Conferencing Services

Please see Telephone_and_Voice_Mail_Services#Conference_Calling.

Videoconferencing Services

General guidelines:

  • Book early
  • No cost involved
  • Set-ups are all plug and play once you know how to use them
  • Video is from fixed camera and shows people in the room; does not involve projection of what's on a laptop, etc.
  • At larger conferences, to ask a question/make a comment, a person in the audience would have to come to a designated spot (where camera is pointed) in order to speak; although speakers in the audience might be heard from their seats, it would be difficult to tell who is speaking

Midd Campus

Videoconferencing is available on the Middlebury campus using Polycom videoconferencing systems in select locations (listed below). Unless otherwise specified, the locations must be reserved by the scheduling office. All systems use IP based videoconferencing to connect with another videoconferencing system.

To request video conferencing assistance in one of the locations listed below:

  1. Select a convenient location from the list below and contact the appropriate office to schedule the location (in most cases the appropriate office is Events Scheduling, but check below for details).
  2. You should contact the other end (the far side) of the videoconference to obtain the IP address of their video conferencing equipment and their technical contact person.
  3. Contact the Helpdesk (x2200 or helpdesk@middlebury.edu) and provide us with the information you collected in step 1 and 2 above. We need at least five business days notice to guarantee assistance.

Video conferencing locations

  • Carr Hall Seminar 005 (capacity 15) has a Polycom VSX7400 with 42" LCD monitor on a stand; image appears on 32" flat panel monitor.
  • Davis Family Library 230 (capacity 18) has a permanently installed Polycom VS4000 videoconferencing system; image appears on backlit, fixed, large screen. 
  • Davis Family Library 150 A-D (capacity 2-4) can be used with our portable Polycom HDX7002XL; image appears on 27" screen; Please contact CTLR (x3131) to reserve one of these rooms. Instructions for using this portable unit: Using the Portable Video Conferencing Unit in the Library.
  • Davis Family Library 145 (capacity 16); image appears on pull-down projection screen; one fixed camera. Please contact Doreen Bernier ( 5595) to reserve.
  • Robert A Jones Conference Room (capacity 15 + 86 additional seats out of immediate camera range) has a permanently installed Polycom HDX8400 system; image appears on two pull-down projection screens + TV monitor.

Please note:

  • All students inquiring about videoconferencing for the purpose of job interviews must contact CSO before proceeding further. CSO will act on behalf of the student as their sponsor.

MIIS Campus

  • Two portable videoconferencing units - book/reserve 2 weeks in advance
  • Graduate School of Business has two large, fixed screens in Lecture Room and Gathering Hall
  • Other spaces on campus could be used as well
  • Technology best suited to intimate setting of 6 - 8 people

Collaboration Services

Audio-Video Copying Services

Requests are limited to 3 copies MAX. We can recommend a 3rd party service if needed.

Personal copies:

  • Copies of lectures, classroom events, plays and talent shows, any events shot on campus with appropriate permissions
  • The requester must supply the video or audio master and good quality blank tape
  • The requester must supply the same number of blank tapes as there are masters
  • Copies will not be edited in any way: if two or more tapes of an event are recorded, there will be no editing of the tapes onto a single tape
  • Language Schools must coordinate requests with their School’s bilingual assistant
  • Requests are usually filled within 48-72 hours of receipt of request.

Copies or excerpts for classroom use:

  • No duplication will be done without written copyright permission or a determination by LIS that the requested copying should be considered fair use of the materials
  • Requests are usually filled within 48-72 hours of receipt of request.

Here is a link for a local 3rd party Audio Visual Copying service.


Audio Production

The College has several sound studios and audio production facilities.

  • LIS has a sound studio (sound proofed) in Sunderland (aka The Green Room). Contact the Helpdesk if you'd like to schedule this. The space has a week-long blackout period every four months as we do trustee recordings. During this time the room is unavailable. The space has a computer, though it is an older one.
  • The communications office has a soundproof studio (called the whisperroom), which can be scheduled via the communications office (see http://www.middlebury.edu/newsroom/resources/experts for reservation and use policy).
  • There is a soundproof studio in Axinn, used by FMMC. The department schedules this internally, though they have worked with faculty, staff and students to allow use outside the department. (contact the FMMC Department Coordinator for further info)
  • There is a student recording studio in FIC that a faculty could schedule, as well (contact the Music Department Coordinator for further info).

Production and Performance Support

While LIS can provide a wide variety of media-related services, live productions and performances are best done by experts. There are several resources that can help you plan and execute an effective performance (live music, theater, etc).

  • PAG, the Performance Advisory Group, can help in a variety of ways, throughout the planning process, from inspired idea through production and including the performance itself. Please visit their web page at go/pag.
  • Students and student organizations can also make use of the resources that CCAL offers. For example, CCAL and each Commons offers a selection of audio equipment and services for public speaking, music and performances. Please visit the CCAL web page for more production and performance resources.
  • While we cannot endorse external resources, there are several local companies that can support almost any production need: Atomic Professional Audio, Top Hat, RMB Sound and others. We encourage you to use the PAG and CCAL resources before reaching out to an external company. If needed, PAG and CCAL will help you find a local resource that can support your needs, while being trusted and proffesional.

How to use hardware in the Media Lab

Using the ION Tape2PC

The ION TAPE2PC allows us to capture audio from cassette tapes (you remember those don’t you?) via USB into iTunes. The audio can then be burned to CD.

  1. Start EZ Tape Converter (Click on Icon on desktop or go Start > All Programs > MixMeister >EZ Tape Converter).
  2. Insert the cassette into the ION TAPE2PC deck in the B deck.
  3. Press the Play and Pause buttons on the B deck.
  4. When you are ready to record, click on RECORD in the EZ Tape Converter window. Then IMMEDIATELY press Pause on the cassette deck to start playback.
  5. To demarcate the beginning of a new track, click on the NEW TRACK button where you would like the new track to begin.
  6. When you are finished recording, click on NEXT to proceed to the next step.
  7. Enter the Artist, Album and Track titles by clicking and typing into the corresponding fields. When finished, click NEXT.
  8. EZ Tape Converter will now export your recording to iTunes. Please allow the exporting process to complete.
  9. Once the export is complete. You can chose if you want to record again (Click YES or NO). Once you make your selection, click NEXT. YES will allow you to record again, NO will exit the application.

Your recordings may now be accessed through iTunes.

Checklist for Visiting Speakers to Campus

When visiting Middlebury campus please share the needs and itinerary of your presentation with your Middlebury coordinator. If you do not have any technical needs then you don’t need to read this. If you are doing a power point presentation or showing a film read this document and it will help you to be more prepared when you arrive at Middlebury.

If you are showing a power point presentation Middlebury College encourages you to bring your own laptop. There are many spaces across campus that have desktop computer on the podium to use a jump drive but not all. If you would really prefer to bring a jump drive, contact your Middlebury coordinator to find out if the space has a podium computer.

Using your laptop

All of our smart classrooms have VGA cable to connect the computer to the projector. If you have a Mac then you will need to bring the VGA adapter. Every smart classroom has documentation on how to use the equipment, connecting your computer to project and troubleshooting tips if there are any problems. Our technical staff cannot be responsible for problems with your presentation when you bring your own laptop. When using a power point presentation, use a large print font of at least 18 points.

Using a Flash Drive

If you have chosen to use a jump drive it is strongly recommended that you have a back up for it, such as a copy of it on a CD or email to yourself or the coordinator so there will be a backup way of accessing it. Make sure you check the jump drive and disk on a separate computer to be sure that it will show up when you arrive at Middlebury.

Video Presentations

If you are showing a video, all spaces have a DVD player and VCR. Both are multi-region, so they can play movies from any country.

Audio Reinforcement

Many of the spaces across campus have sound systems in the rooms so you can use a microphone to be heard well throughout the room. There are a few rooms that do not have sound systems but that is because the room is small enough to not need it. We have two types of microphones available. A Lapel microphone clips to the front of your shirt just below your chin; this is usually given to the person giving the presentation. It gives you the freedom to move and walk around if needed. Then we have wireless handheld microphones, these are usually used to be passed around for Q&A. Many spaces also have microphones on the podium/lectern. These work just as well but do not give you the freedom to move around.

When you arrive at Middlebury

When you arrive on campus it will be important for you to get here early. This way you can schedule a time to go into the space and make sure that everything is going to work properly with your presentation. If something is not working properly then it will give us (Media Services) time to correct the problem or find you another space.

If your presentation is being recorded

If this presentation is going to be recorded you will need to fill out and submit a recording consent form. Your Middlebury coordinator will email you the link for this form. We will need to receive this for at least 3 business days before the presentation or we will not be able to do the recording. Repeat questions posed by people in the audience before responding to the question so we can hear the question on the camera and so everyone in the audience can hear it.

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