Media Services

Revision as of 09:32, 15 August 2017 by Heather Stafford (talk | contribs)

About Media Services

To contact Media Services, please call (802-443-2200) or email the Helpdesk (helpdesk@middlebury.edu). Our official web page is at go/media.

Recent years have brought a convergence of electronic technologies. Thus, computers, telephones, audio/video equipment and other devices have become closely related and interdependent. To better address technology support, Media Services operates as part of the LIS Technology Helpdesk. As a result we can offer support that integrates computers, audio/video equipment, telephones, and more.

The most popular types of support offered by Media Services are listed at go/media. For a full overview of the media services we can offer, please see the sections below. Media Services also assists in the design of classrooms, offices and other spaces, by offering design expertise and installation services for a variety of multimedia technologies. 

In addition to the support options from Media Services, LIS also offers support for digital media development (including training and media project support) through the Digital Media Tutors. Please visit their page at go/dmt to find out more about the Digital Media Development Program.

See also

Digital Media Development

The Digital Media program provides support for faculty, student and staff media development, which can include, but is not limited to:

  • Images and document creation: posters, diagrams
  • Audio: podcasting, voice overs
  • Video: digital stories, animations
  • Course Site Creation: WordPress, Canvas, etc.

If you need help with your media project, stop by the Wilson Lab in the Davis Family Library (1pm-1am). You can also request e-mail support at DigitalMediaTutors@middlebury.edu. The Digital Media Tutors provide walk-in support for the Wilson Media Lab, located in the Davis Family Library. These computers provide Middlebury College with the tools to meet digital media development needs. For more information on Digital Media Development, contact:

  • Heather Stafford at 443-5469 or e-mail hstafford@middlebury.edu
  • Mack Roark at 443-2328 or e-mail mroark@middlebury.edu

Wilson Media Lab


The Wilson Media Lab is open to the public while the Davis Family Library is open. It is staffed by Digital Media Tutors at the following times:

  • Sunday 1PM - 11 PM
  • Monday - Thursday 9 AM - 11 PM
  • Friday: 9 AM - 7PM

Due to limited staffing, hours may vary during Summer and Winter terms and during College break periods. Please check the schedule on the outside of the lab for exact hours during these times.

Digital Media Tutors

The Digital Media Tutors provide walk-in support for the Wilson Media Lab, located in the Davis Family Library.

They have:

  • a webpage at [1]

Film Screening and Event Services

For more information on planning and scheduling a film screening, please visit the Film Screening Services page.

Supported Projection Formats

Our classrooms, auditoriums, conference rooms and other projection-enabled spaces support a variety of projection formats (computer/VGA, DVD, VHS, etc.). For more details, please see the Supported Projection Formats page.

Event Recording

There are two ways in which Media Services can record a lecture:

  1. Regular event recording: Recording a video and/or audio of the presenter and the presenter's immediate vicinity.
  2. Complete Lecture Capture: In addition to recording the presenter, our Lecture Capture system (formerly Accordent) can "capture" the activity on the presenter's computer, which may be a powerpoint or many other activities. The video showing the presenter's computer screen is added to the video of the person that's talking, resulting in a nicely integrated recording of the event (as can be seen on our digital lecture archive pages).

Media Services can provide regular recording assistance in some spaces, and complete Lecture Capture in fewer spaces. The Event Recording Form details the supported spaces for either situation. To request either a regular recording or a complete Lecture Capture, please fill out the following form: Event Recording Request Form.

Overflow Support for Events

For scheduling audio/video overflow support and for a list of overflow locations, please visit Audio Video Overflow Services.

Audio Conferencing Services

Please see Telephone and Voice Mail Services' conference calling information.

Videoconferencing Services

We offer a wide variety of videoconferencing services. To learn more, visit our Videoconferencing Services page.

Collaboration Services

Audio-Video Copying Services

See Audio-Video Copying Services.

Audio Production

The College has several sound studios and audio production facilities.

  • LIS has a sound studio (sound proofed) in Sunderland (aka The Green Room). Contact the Helpdesk if you'd like to schedule this. The space has a week-long blackout period every four months as we do trustee recordings. During this time the room is unavailable. The space has a computer, though it is an older one.
  • The communications office has a soundproof studio (called the whisper room), which can be scheduled via the communications office (see http://www.middlebury.edu/newsroom/resources/experts for reservation and use policy). The Whisper Room also has an ISDN connection so it's easy to connect with many radios, recording studios, broadcast stations and news agencies.
  • There is a soundproof studio in Axinn, used by FMMC. The department schedules this internally, though they have worked with faculty, staff and students to allow use outside the department. (contact the FMMC Department Coordinator for further info)
  • There is a student recording studio in FIC that a faculty could schedule, as well (contact the Music Department Coordinator for further info).

Sound Reinforcement and Microphone Systems

Sound reinforcement is also known as voice lift / voice reinforcement or referred to as a PA system or Microphone / mic system. There are a number of rooms equipped with microphone systems. Please see Sound Reinforcement for more information on this topic.

Production and Performance Support

While LIS can provide a wide variety of media-related services, live productions and performances are best done by experts. There are several resources that can help you plan and execute an effective performance (live music, theater, etc).

  • PAG, the Performance Advisory Group, can help in a variety of ways, throughout the planning process, from inspired idea through production and including the performance itself. Please visit their web page at go/pag.
  • Students and student organizations can also make use of the resources that CCAL offers. For example, CCAL and each Commons offers a selection of audio equipment and services for public speaking, music and performances. Please visit the CCAL web page for more production and performance resources.
  • While we cannot endorse external resources, there are several local companies that can support almost any production need: Atomic Professional Audio, Top Hat, RMB Sound and others. We encourage you to use the PAG and CCAL resources before reaching out to an external company. If needed, PAG and CCAL will help you find a local resource that can support your needs, while being trusted and proffesional.

How to use hardware in the Media Lab

Using the ION Tape2PC

Please see Using the ION Tape2PC.

Checklist for Visiting Speakers to Campus

Middlebury invites a great number of visiting speakers each semester. To make their visit a complete success, LIS has created a Technology Checklist for Visiting Speakers.

Top Tech Tips for a Successful Event

Middlebury College hosts more than a thousand events each year, with a great variety of technical needs. To ensure the success of each and every event, LIS has created a document outlining the technology support options:

Top Tech Tips for a Successful Event

The Analog Sunset

The multimedia and computer industries have retired or are rapidly retiring older audio and video formats (analog TV, VHS, LaserDisc, etc.) Please visit The Analog Sunset page for more information on what this means for Middlebury College and beyond.


Some websites offer online TV channels. You can try http://wwitv.com/ and http://beelinetv.com/. You may need VLC to open some of the MMS links.

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