Middlebury

Difference between revisions of "Microsoft Office"

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[[Category:Helpdesk]]
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'''Related link:''' [[Find_Microsoft_Office_Version_Information|How do I find my MS Office Version?]] <br><br>
==MS Word freeze-ups==
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Information Technology Services (ITS) began installing Microsoft Office 365 on computers provided during the staff upgrade process in spring 2019.
====Word freezes due to big files====
 
I've seen this a couple of times. Word can become unstable when working with extremely large files with pictures, whether on Mac or PC. From what I hear, Word 2007 is more reliable with such documents.
 
  
====Word freezes while opening====
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=== Installation Details ===
This may be due to a network printer, configured as default printer, not being detected.
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<br>
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===== College-Owned Computers =====
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Microsoft Office 365 is available for self service installation on both Mac and Windows '''college-owned''' computers. <br><br>
  
'''Solution?'''
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Refer to the appropriate link below for installation instructions:
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* '''Windows:''' Install "Microsoft Office 365 ProPlus" via [[KACE_FAQ#How_do_I_use_KACE_Self_Service_to_install_software_on_my_Windows_computer_myself.3F|KACE Self Service]].
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* '''Mac:''' Install "Microsoft Office 365 for Mac" via [[JAMF_Pro_Self_Service_FAQ#How_do_I_use_Self_Service_to_install_software_on_my_Mac.3F|JAMF Pro's Self Service]]  -- requires OS 10.12 (Sierra) or higher; OS upgrades are also available via the Self Service utility.
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<br>
  
====Word freezes when you click the drop-down menu on the Save As... dialog====
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===== Personally-Owned Computers =====
Word tries to scan all mapped drives in this dialog box. Chances are the computer has a mapped drive that isn't connected or can't be reached, and Word hangs while trying to connect to that drive. Go to My Computer and unmap any disconnected drives - but make sure the user has a way of getting back to them again. (Shortcut on desktop?)
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[http://go.middlebury.edu/o365 Office 365] is available for installation on personally-owned computers. Visit [https://mediawiki.middlebury.edu/LIS/Microsoft_Office_for_Personal_Computers Microsoft Office for Personal Computers] for details.
--[[User:Chunt|Hunt, Christopher]] 21:40, 9 July 2008 (EDT)
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<br><br>
  
==Compatibility==
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=== How to Learn More about Office 365 ===
====Application compatibility====
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<br>
MS Office versions don't always line up perfectly. Even if it says "MS Office Pro 2003", doesn't mean that your MS Office Pro 2003 disk will work. In many of these cases, the only fix is just to remove Office and reinstall it from scratch, making any needed modifications.
 
  
====File formats====
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===== Take a Short Course using LinkedIn Learning: =====
MS Office 2007 uses the .docx file format by default. People should '''avoid saving in this format''' for compatibility reasons. If user needs to open a .docx file, MS Office 2007 Compatibility Pack [http://www.microsoft.com/downloads/details.aspx?FamilyID=941b3470-3ae9-4aee-8f43-c6bb74cd1466&displaylang=en] can be installed (requires MS Office to be installed). Alternatively, OpenOffice.org [http://www.openoffice.org/] version 3 can also view and edit .docx files, although it cannot yet save to this format.
 
  
==Macros and viruses==
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*For '''Windows''' (PC): [https://www.lynda.com/Office-365-tutorials/Office-365-New-Features/743154-2.html Office 365 New Features]
Word documents can contain ''macros'' which are small scripts that automatically perform complex or repetitive actions in MS Word. Unfortunately macros can also have extensive control over your computer, so they can be used to write viruses. Any system that can run macros in a MS Word document, is also vulnerable to macro-based viruses. Use and run macros with care.
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===== Use Microsoft's Resources  =====
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* [https://support.office.com/en-us/article/Office-Training-Center-b8f02f81-ec85-4493-a39b-4c48e6bc4bfb?ui=en-US&rs=en-US&ad=US Office Training Center]
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* [https://support.office.com/en-us/article/Office-2016-Quick-Start-Guides-25f909da-3e76-443d-94f4-6cdf7dedc51e Office Quick Start Guides]- both online AND  downloadable guides
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* [https://support.office.com/en-us/article/Office-2016-for-Mac-Quick-Start-Guides-5bccb480-0e5b-4b51-b072-66d3793ccad8?ui=en-US&rs=en-US&ad=US Office Quick Start Guides for Macs] - downloadable guides
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[[Category:Helpdesk Documentation]]
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[[Category:Public Search]]
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[[Category:Microsoft Office]]
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[[Category:Training]]

Latest revision as of 10:40, 8 August 2019

Related link: How do I find my MS Office Version?

Information Technology Services (ITS) began installing Microsoft Office 365 on computers provided during the staff upgrade process in spring 2019.

Installation Details


College-Owned Computers

Microsoft Office 365 is available for self service installation on both Mac and Windows college-owned computers.

Refer to the appropriate link below for installation instructions:

  • Windows: Install "Microsoft Office 365 ProPlus" via KACE Self Service.
  • Mac: Install "Microsoft Office 365 for Mac" via JAMF Pro's Self Service -- requires OS 10.12 (Sierra) or higher; OS upgrades are also available via the Self Service utility.


Personally-Owned Computers

Office 365 is available for installation on personally-owned computers. Visit Microsoft Office for Personal Computers for details.

How to Learn More about Office 365


Take a Short Course using LinkedIn Learning:

 

Use Microsoft's Resources
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