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| − | === Important Details about MS Office 365 ===
| + | __NOTOC__Content for this wiki page has been moved to the TeamDynamix Knowledge Base: |
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| − | *<span style="color:red">At present, '''only students on the Middlebury campus''' have been granted access to download and install Microsoft Office 365 applications via our portal. </span> We are working to extend this benefit more broadly in the future.
| + | '''https://support.gmhec.org/TDClient/47/middlebury/KB/ArticleDet?ID=142''' |
| − | | + | [[Category:Office 365]] [[Category:Microsoft Office]] [[Category:Helpdesk Documentation]] [[Category:Public Search]] |
| − | * This version of Microsoft Office is only for use on '''personally-owned''' computers. Do '''not''' use this installer on College-owned computers.
| + | [[Category:TDXKB]] |
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| − | * Full MS Office 365 functionality, such as OneDrive storage and access to web-based versions of applications, is '''not''' available at this time. Additional features will be phased in.
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| − | === Installation FAQs ===
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| − | ==== Q: Who is covered by Middlebury College's Microsoft Office license?====
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| − | A: Currently employed Middlebury undergraduate faculty and staff, Midd undergraduate students, and currently employed faculty and staff at MIIS are eligible. <br><br>Our license '''does not''' cover installs for academic programs such as the summer Language Schools, Bread Loaf School of English, or Off-Campus Study. It also '''does not''' cover emeriti, alumni, retirees, contract hires, nor MIIS students.
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| − | ====Q: I'm a Middlebury undergraduate faculty or staff member. Can I get MS Office now or do I have to wait until the free version is available to fac/staff? ====
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| − | A: You do not have to wait. Submit a [https://webhelpdesk.middlebury.edu/helpdesk/WebObjects/Helpdesk.woa/wa/TicketActions/new?rt=98 software installation ticket] to the Helpdesk with your request. We can provide you with the needed web site and code so you can purchase Office 2016 for home use.
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| − | ====Q: I received a server/DB error when I tried to log in. What does this mean?====
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| − | A: This generic error means your email account is not authorized to use the Microsoft portal. Please [https://webhelpdesk.middlebury.edu/helpdesk/WebObjects/Helpdesk.woa/wa/TicketActions/new?rt=98 contact the Technology HelpDesk] if you feel this is an error.
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| − | ====Q: I'm confused. Do I want Office 365 for home or business?====
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| − | A: Business. The links above will take you to the proper installation page. Our license is considered business/education.
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| − | ====Q: What version of Office will I get?====
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| − | A: '''Macs''' running 10.9 (Mavericks) or below will receive Office 2011. Macs running Yosemite (10.10) or above will receive Office 2016.
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| − | '''Windows''' users will see a page with two similar sections: "Install the latest version of Office" and "Try the next version of Office." The first section offers Office 2013, the lower one offers Office 2016.
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| − | ====Q: I have a Windows computer. How do I know if I want the 32- or 64-bit installer?====
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| − | A: Consult Microsoft's [https://support.office.com/en-us/article/Choose-the-32-bit-or-64-bit-version-of-Office-2dee7807-8f95-4d0c-b5fe-6c6f49b8d261?ui=en-US&rs=en-US&ad=US Choose the 32-bit or 64-bit version of Office] to help you decide.
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| − | <br><br>
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| − | === Obtain the Microsoft Office 365 Installer ===
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| − | '''To obtain the installer''' click the appropriate link below to review important information, then follow the steps.
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| − | When the Office 365 portal asks you to sign in, enter '''your Middlebury College email address'''. You will be redirected to a Midd-branded log in page where you will need to provide your email password.
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| − | ===== [https://support.office.com/en-us/article/Download-and-install-Office-using-Office-365-for-business-on-your-PC-72977511-dfd1-4d8b-856f-405cfb76839c?ui=en-US&rs=en-US&ad=US PC installation - Office 365 for Business] =====
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| − | ===== [https://support.office.com/en-us/article/Download-and-install-Office-2016-for-Mac-using-Office-365-for-business-2eb5e0ad-eb5f-418c-a476-81be30e6fe4e Mac installation - Office 365 for Business]=====
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| − | * Macs running Mavericks (10.9) or below will receive MS Office 2011; be sure to run Office updates available through the '''Help''' menu of any Office program.
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| − | === Other Considerations ===
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| − | * You may need to save documents in a lower version of Office (using Save As) if you need to share files with others.
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| − | [[Category:Office 365]] | |
| − | [[Category:Microsoft Office]] | |
| − | [[Category:Helpdesk Documentation]] | |
| − | [[Category:Public Search]] | |
