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| − | How to connect to the midd_secure wireless network.
| + | "Midd secure" wireless is no longer active. See the following link for information on wireless networks at Middlebury. |
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| − | == See also ==
| + | Https://support.gmhec.org/TDClient/47/middlebury/KB/ArticleDet?ID=137 |
| − | | + | [[Category:TDXKB]] |
| − | * [[Ubuntu#midd_secure|Midd_secure on Ubuntu]]
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| − | * [[Wireless]] - general wireless and Midd_unplugged troubleshooting
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| − | == Windows XP ==
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| − | * See also [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/network/wireless/rd_midd_secure_xp.htm Configuring midd_secure in Windows XP] for detailed XP steps.
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| − | Although possible, configuring midd_secure to work on an Windows XP machine using a wifi manager other that the Windows XP wifi utility is usually difficult pain. For this reason alone, I recommend that any third party wifi utility be disabled.
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| − | === Older Dell Wireless Cards ===
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| − | If you have an older Dell wireless card, the above instructions may not work, but you are encouraged to try them. An alternative setup procedure for certain cards is provided here:
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| − | ==== TrueMobile 1150 ====
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| − | In order to use the Dell Truemobile 1150 wireless cards with midd_secure, you will need to update the drivers and the wireless client manager, which can be found on Dell's website: http://support.dell.com
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| − | You'll have to install the client manager first (run the executible and keep clicking OK), then upgrade the drivers. There is an HTML file that opens automatically once you install the drivers, this walks you through the driver update process. When you update the driver you will be prompted to create a wireless profile it's easiest to skip this step and just leave the Default profile as the only profile.
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| − | Once the drivers are updated, open the network connection control panel and right-click on the wireless card and select Properties. Configure the authentication tab using the instructions for Windows XP: http://go.middlebury.edu/wireless
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| − | ==== TrueMobile 1300, 1350, & 1400 ====
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| − | # Download and install the driver & utility update available in single file from: http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R83097&formatcnt=1&fileid=109197
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| − | # Once the driver software is installed, you should have a new Wireless Card Utility icon in your System Tray, it looks like a graduated series of bars. Right click on the Wireless Card Utility icon and click "Open Utility." If the icon does not appear in your System Tray, go to Start->Programs->Dell TrueMobile and click on the 1300 WLAN Mini-PCI Card Utility shortcut.
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| − | # Make sure that "Enable Radio", "Let this tool manage your wireless settings" and "Show wireless icon in systray" are checked. Click on "midd_secure" in the available networks window, and then click "Configure."
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| − | # Make sure that the "Network name (SSID):" is "midd_secure". Click on the dropdown menu for "Network Authentication" and select "802.1X" from the list.
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| − | # Your screen should then look like this (with 802.1X and WEP selected). If so, click on the Authentication tab to continue.
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| − | # Click the dropdown menu for "EAP Method" and select "LEAP" from the list. NOTE: if you do not see LEAP on the list, go back to the Wireless Network Properties tab, and make sure that "802.1X" is selected for the "Network Authentication."
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| − | # With LEAP selected, type your username and password in the boxes provided. Note that you should type your username in the following format: "MIDD\yourusername" and then your password as normal. Once you've entered this information, click "OK"
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| − | # midd_secure should now be listed under "Preferred networks." Click OK. Your computer will now connect to the wireless network.
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| − | # The Wireless Card Setup icon will turn green, yellow or red, depending on your signal strength.
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| − | == Windows Vista ==
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| − | See these configuration steps: [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/network/wireless/wireless_config_vista.htm How to configure Vista for midd_secure]
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| − | Setting midd_secure up as a WPA2 Enterprise network has been fairly successful but I have no idea in what version of Vista this works/does not work. You should be able to do so by setting up a network manually and editing the settings of that manually set up network.
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| − | == Mac OSX 10.3 (Panther) ==
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| − | * 10.3 (Panther) is not compatible with midd_secure. Also, some iBook G4s are not compatible with midd_secure, regardless of the OS.
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| − | * Delete midd_secure and midd_unplugged entries in System Preferences => Network => Airport => Airport tab
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| − | * Delete 802.1X profiles in System Preferences => Network => Airport => 802.1X tab
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| − | * Delete desertcat certificate in Keychain Access
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| − | * Delete midd_secure entry in Keychain Access
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| − | * Uninstall PeerGuardian (if it's installed, it's a 3rd party app)
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| − | * Try starting the mac in safe boot and try the wireless there.
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| − | == Mac OSX 10.4 (Tiger) ==
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| − | See also:
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| − | * [http://www.middlebury.edu/academics/lis/help/helpdesk/documentation/network/wireless/rd_midd_secure_mac_osx.htm Configure midd_secure on Mac OS X Tiger]
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| − | * [https://mediawiki.middlebury.edu/wikis/LIS/images/5/58/Midd_secure-mac-troubleshooting.pdf Troubleshooting midd_secure on a Mac]
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| − | ==== Basic connection on OSX 10.4 ====
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| − | # Click on the airport icon.
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| − | # Select midd_secure.
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| − | # Enter username and password.
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| − | # Do not check the "Remember my password in my keychain" box.
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| − | # Hit OK.
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| − | # A window with the title "Verify Certificate" will appear. Click "Continue".
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| − | ==== Troubleshooting on OSX 10.4 ====
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| − | Sometimes OSX fails to connect to midd_secure because its "remembered" settings become corrupted and conflict with midd_secure settings. This generally shows up as a "WPA error". Use the following steps to remove all midd_secure-related settings on the computer, then you can try connecting "cleanly".
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| − | First, remove all wireless network connection settings:
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| − | # Go to network connect
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| − | :You can do this by clicking on the airport icon on the MacOS X menu and selecting "Open Internet Connect..."
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| − | # Go to the the "802.1X" tab.
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| − | # On the configuration option, use the drop-down menu to select "Edit Configurations..."
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| − | # Remove all previously saved connection settings.
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| − | # Hit OK and close Internet Connect.
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| − | After those steps, remove saved passwords from Keychain:
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| − | # Go to the "Utilities" folder in the "Applications" folder
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| − | :While in finder you may use, apple-shift-U or go->Utilities, to navigate to the utilities folder
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| − | # Fire up "Keychain Access"
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| − | # Look for an "oncila.middlebury.edu" certificate and delete it
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| − | # Delete anything that says "midd_secure" or "WPA Midd_secure" on it. "Basically anything that you removed in the earlier step."
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| − | # Close the Keychain Access application.
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| − | After these steps, try connecting to Midd_secure as directed above. You should be able to connect now.
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| − | == Mac OSX 10.5 (Leopard) ==
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| − | General troubleshooting steps:
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| − | # Have customer login to his/her account. Have customer nearby during the procedure.
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| − | # Open System Preferences => Network
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| − | # Select Airport from the list on the left, then click the Advanced button in the lower right corner
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| − | # Under the airport tab, delete midd_secure
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| − | # Under the 802.1x tab delete any entries relating to midd_secure
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| − | # Click the OK button in the lower right corner, then click the Apply button in the lower right corner
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| − | # Open Keychain Access (Finder => Go => Utilities)
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| − | # Select login from the list on the left, click on "All Items" in the list on the left
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| − | # Delete any keychain entries that have midd_secure in the name.
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| − | # Delete any keychain entries that have '''desertcat''' or '''oncilla''' in the name<br>
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| − | # Restart
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| − | # Connect to midd_unplugged, make sure that works
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| − | # From the airport menu select midd_secure, enter username and password. It's recommended that you UNCHECK "remember this network"
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| − | Other tips:
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| − | * midd_secure sometimes breaks because Mac OS X remembers the settings incorrectly, or remembers the customer's OLD password. If you don't let Mac OS X save the settings for midd_secure, then it won't break in the future.
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| − | * See also [https://mediawiki.middlebury.edu/wikis/LIS/images/5/58/Midd_secure-mac-troubleshooting.pdf Troubleshooting midd_secure on a Mac] (Powerpoint presentation)
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