Migrating Files from Middfiles using OneDrive

Revision as of 10:53, 13 December 2016 by Linda Knutson (talk | contribs)
Note: These instructions use OneDrive, but the process is similar if you are using Google Drive instead. If you have any questions, please see our Cloud Overview or contact the Helpdesk.
  1. Connect your computer to the network using an Ethernet cable.
  2. Install the OneDrive client (or the Google Drive client) and log in to it.
  3. Clean up your home directory:
    1. Delete any old files that are no longer needed.
    2. Rename files with long names or flatten your file structure if there are too many subfolders or folders with long names.
  • There is a maximum file path length of 255 characters for the full path to a file such as c:\users\username\OneDrive - Middlebury College\folder\subfolder\subfolder\filename.extension.
    1. Move any data not related to your work at Middlebury to a personal service unrelated to our Middlebury infrastructure. The OneDrive client includes the option of setting up a separate OneDrive folder and account for personal data alongside your Middlebury account, but you are free to use any service you wish.
    2. Delete any inappropriate files.
    3. Sensitive data: please contact ITS if you have a need to store restricted data (personally identifiable info, credit cards, social security, etc.)
  1. Select all the files in your home directory and drag them to the "OneDrive - Middlebury College" folder that appeared when you installed OneDrive. Wait for the files to complete copying. Do not disconnect from the network, shut down or restart your computer. Using the College's wired network should result in a fairly fast transfer.
    • The steps above should be sufficient to get you started with using the OneDrive client to migrate your files. For more detailed information on using the OneDrive client, please see How do I use the OneDrive client?
  2. OneDrive will begin syncing, as indicated by the spinning circle on the OneDrive icon.
    • On Macs the icon is on the top right side of the menu bar, on PCs the icon is in the bottom right corner of the task bar.
    • If you get an error message that OneDrive has stopped syncing due to a long file path, choose to Exit OneDrive. You will need to shorten the name of the file, move the problematic file to the top level of your OneDrive folder or both. You will need to do this for every file whose path is too long.
    • You may do other things while OneDrive is syncing. If you shutdown, restart or disconnect your computer from your network, OneDrive will continue syncing the next time you connect to the Internet (on campus or anywhere else).
  3. When OneDrive has finished syncing, its icon will change (the “syncing circle" will disappear).
  4. If there were no errors, you will just see the OneDrive icon. Congratulations, you have moved your home directory to the cloud! If you need to free up space on your computer, you can choose to keep some folders in the cloud and not on your computer. See How do I choose what files and folders to sync locally.
  5. Once your files are in the cloud, please delete them from your home directory on Middfiles so we know you're done. (Don't worry, if something goes wrong, we still have our normal backups and your data can be recovered if necessary, within a reasonable time frame.)
  6. That's it! You now have access to your data from any device, anytime, anywhere. As long as the client is installed and you're syncing the relevant files to your computer, you can work offline as well - your device will automatically upload your changes once you're connected again.

If you run into a problem

If there were errors, there will be an error flag on the OneDrive icon. Click the icon and click View Report to see the errors. Most errors have to do with characters that are not allowed in file names or file types that are not allowed. You can click the magnifying glass icon to go directly to the problematic file and fix the issue. Below is a list of common errors and solutions:

  • Characters not allowed \ / : * ? " < > | # %
    • Solution: Rename the files to remove these characters from the file name.
  • Files or folders in OneDrive cannot begin or end with a space, end with a period, or begin with two periods.
    • Solution: Rename the files, removing spaces at beginning or end, periods on the end or more than one period in the beginning.
  • Any single file cannot be larger than 10GB.
    • If the file size is close to 10GB, try zipping the file to compress it and reduce its size.
    • Upload files larger than 10GB to Google Drive.

If the issue is not resolved by following the common solutions above, please read the instructions in these two documents:

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