Middlebury

Difference between revisions of "Multi-Factor Authentication Readiness"

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If you are interested in taking advantage of Multi-Factor Authentication, simply [http://go.middlebury.edu/getmfa submit the request here] to let ITS know that you would like Multi-Factor Authentication enabled for your account. You will receive a followup email containing setup instructions.
 
If you are interested in taking advantage of Multi-Factor Authentication, simply [http://go.middlebury.edu/getmfa submit the request here] to let ITS know that you would like Multi-Factor Authentication enabled for your account. You will receive a followup email containing setup instructions.
 
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== Email Apps and Multi-Factor Authentication ==
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Please note that not all email apps support multi-factor authentication (MFA).
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==== Email Apps that have been '''tested and confirmed to support MFA''' ====
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* Outlook Web App (Webmail)
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* Outlook.com (Part of Office 365)
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* Outlook for Mac 2016
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* Outlook for Windows 2016
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* Outlook for iOS
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* Outlook for Android
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* Apple's Mail app (with MacOS Mojave only)
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* Apple's Mail app for iOS (iOS 11 or newer)
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* 9Folders Nine v4 (Android App)
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==== Email Apps that '''should support MFA''', but have not been tested ====
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* Outlook for Mac 2019
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* Outlook for Windows 2019
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==== Emails Apps that '''do not support MFA''' ====
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* Spark email
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* Apple's Mail app (all versions of MacOS 10.13 and earlier)
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* Any client that requires the use of the IMAP such as Thunderbird
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* Any client that requires the use of POP such as GMail
  
 
[[Category:Helpdesk Documentation]]
 
[[Category:Helpdesk Documentation]]

Revision as of 14:04, 18 April 2019

How do I prepare for Multi-Factor Authentication?

The following tips will help ensure that your Multi-Factor Authentication setup goes smoothly.

Tip #1: Install the Microsoft Authenticator app on your smartphone

Visit our Microsoft Authenticator app wiki page for setup instructions.

Tip #2: Install the Microsoft Outlook app on your mobile device(s)

Consider installing the official Microsoft Outlook app on your smartphone and tablet. The Outlook mobile app includes built-in support for Multi-Factor Authentication. It also provides remote access to Middlebury’s directory, which is particularly handy when you are on the road and need to look up someone’s contact information.



Can I use Multi-Factor Authentication without a Smartphone?

YES! You can still use Multi-Factor Authentication even without a smartphone. If you have a cell phone, you can opt to receive texts (no need to reply - just read the codes). If you cannot receive texts, you can opt to receive a voice call (on your cell phone or landline). If none of these options apply, please contact Middlebury Information Security for help getting setup.

How do I sign up for Multi-Factor Authentication?

If you are interested in taking advantage of Multi-Factor Authentication, simply submit the request here to let ITS know that you would like Multi-Factor Authentication enabled for your account. You will receive a followup email containing setup instructions.

Email Apps and Multi-Factor Authentication

Please note that not all email apps support multi-factor authentication (MFA).

Email Apps that have been tested and confirmed to support MFA

  • Outlook Web App (Webmail)
  • Outlook.com (Part of Office 365)
  • Outlook for Mac 2016
  • Outlook for Windows 2016
  • Outlook for iOS
  • Outlook for Android
  • Apple's Mail app (with MacOS Mojave only)
  • Apple's Mail app for iOS (iOS 11 or newer)
  • 9Folders Nine v4 (Android App)

Email Apps that should support MFA, but have not been tested

  • Outlook for Mac 2019
  • Outlook for Windows 2019

Emails Apps that do not support MFA

  • Spark email
  • Apple's Mail app (all versions of MacOS 10.13 and earlier)
  • Any client that requires the use of the IMAP such as Thunderbird
  • Any client that requires the use of POP such as GMail