Library & ITS Wiki
Difference between revisions of "Multi-Factor Authentication Readiness"
(added notes on email apps that are compatible with MFA) |
(Added mention of app passwords being unsupported.) |
||
| Line 38: | Line 38: | ||
* Outlook for Mac 2019 | * Outlook for Mac 2019 | ||
* Outlook for Windows 2019 | * Outlook for Windows 2019 | ||
| + | |||
==== Emails Apps that '''do not support MFA''' ==== | ==== Emails Apps that '''do not support MFA''' ==== | ||
| − | |||
| − | |||
| − | |||
| − | |||
| − | [[Category:Helpdesk Documentation]] | + | *Spark email |
| − | [[Category:Public Search]] | + | *Apple's Mail app (all versions of MacOS 10.13 and earlier) |
| − | [[Category:MFA]] | + | *Any client that requires the use of the IMAP such as Thunderbird |
| − | [[Category:Security]] | + | *Any client that requires the use of POP such as GMail |
| + | |||
| + | The use of '''app passwords''' with these email apps in conjunction with MFA is '''no longer supported'''. | ||
| + | |||
| + | [[Category:Helpdesk Documentation]] [[Category:Public Search]] [[Category:MFA]] [[Category:Security]] | ||
Revision as of 09:45, 9 July 2019
Contents
How do I prepare for Multi-Factor Authentication?
The following tips will help ensure that your Multi-Factor Authentication setup goes smoothly.
Tip #1: Install the Microsoft Authenticator app on your smartphone
Visit our Microsoft Authenticator app wiki page for setup instructions.
Tip #2: Install the Microsoft Outlook app on your mobile device(s)
Consider installing the official Microsoft Outlook app on your smartphone and tablet. The Outlook mobile app includes built-in support for Multi-Factor Authentication. It also provides remote access to Middlebury’s directory, which is particularly handy when you are on the road and need to look up someone’s contact information.
Can I use Multi-Factor Authentication without a Smartphone?
YES! You can still use Multi-Factor Authentication even without a smartphone. If you have a cell phone, you can opt to receive texts (no need to reply - just read the codes). If you cannot receive texts, you can opt to receive a voice call (on your cell phone or landline). If none of these options apply, please contact Middlebury Information Security for help getting setup.
How do I sign up for Multi-Factor Authentication?
If you are interested in taking advantage of Multi-Factor Authentication, simply submit the request here to let ITS know that you would like Multi-Factor Authentication enabled for your account. You will receive a followup email containing setup instructions.
Email Apps and Multi-Factor Authentication
Please note that not all email apps support multi-factor authentication (MFA).
Email Apps that have been tested and confirmed to support MFA
- Outlook Web App (Webmail)
- Outlook.com (Part of Office 365)
- Outlook for Mac 2016
- Outlook for Windows 2016
- Outlook for iOS
- Outlook for Android
- Apple's Mail app (with MacOS Mojave only)
- Apple's Mail app for iOS (iOS 11 or newer)
- 9Folders Nine v4 (Android App)
Email Apps that should support MFA, but have not been tested
- Outlook for Mac 2019
- Outlook for Windows 2019
Emails Apps that do not support MFA
- Spark email
- Apple's Mail app (all versions of MacOS 10.13 and earlier)
- Any client that requires the use of the IMAP such as Thunderbird
- Any client that requires the use of POP such as GMail
The use of app passwords with these email apps in conjunction with MFA is no longer supported.
